We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Express Hotel & Suites Waterford

Hotel website
Hotel deals
4350 Pontiac Lake Rd, Waterford, MI 48328
Special Offer
Save 10-30%
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Holiday Inn Express Hotel & Suites Waterford
Professional photos View all
Browse nearby
Holiday Inn Express Hotel & Suites Waterford
Write a Review

72 reviews from our community

Traveler rating
    27
    22
    9
    7
    7
See reviews for
16
12
2
23
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Any
English first
  • All months
    (72)
  • Mar-May only
    (15)
  • Jun-Aug only
    (25)
  • Sep-Nov only
    (22)
  • Dec-Feb only
    (10)
All months
Orangeville, Canada
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed for 4 days and 3 nights at this location. The room was a typical a sized room. The staff for the most part was very warm and helpful. Although there was one night shift staff member, that really appeared to have an issue with children. She told the parents group we were with that she was watching the... More 

Was this review helpful? Yes
Southgate, Michigan
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Having stayed at a couple of hotels recently and not having the best experiences with them, I was skeptical about staying at this hotel. I was pleasantly surprised when I walked into the lobby and the first thing I noticed was that the lobby was extremely fresh smelling. The aroma was not over the top, but it was noticeable. The... More 

Was this review helpful? Yes
Canton, Ohio, United States
Senior Contributor
27 reviews 27 reviews
14 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We were in Waterford for a dance competition and chose the Holiday Inn Express. It was great from check in to check out. The front desk staff was very friendly and helpful. The breakfast was nice and had a good selection. The pool was real nice and the steps was very convenient instead of having to wait for the elevator... More 

Was this review helpful? Yes
Farwell, Michigan
Senior Contributor
43 reviews 43 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed January 6, 2015

Beware; Health and Safety Hazard !!! We will never stay at this hotel again!! Stayed 3 nights in a double queen suite. Cost was $378 total. The cost was $115 per night plus tax. I reserved online for best available rate. We were in town for a funeral, so I asked about funeral discount and was told that the price... More 

Was this review helpful? Yes 2
Peggy D, Manager at Holiday Inn Express Hotel & Suites Waterford, responded to this review

Hello: We appreciate your family's selection of the Holiday Inn Express for the funeral, and again express our sympathy for your loss. The County Health Department has inspected the pool due to your complaint. I am pleased to report their findings are that the "complaint not founded at this time". They will be contacting you directly with their report. Guests... More 

Naples, Florida
Top Contributor
88 reviews 88 reviews
11 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed December 31, 2014

This Holiday Inn Express hotel was your typical Holiday Inn Express, but cleaner than most. My parents had the breakfast and said it was great. I stayed in a King Bed room and it was very comfortable. I had no issues with noise.

Was this review helpful? Yes
Peggy D, Manager at Holiday Inn Express Hotel & Suites Waterford, responded to this review

Hello and thank you for your time to provide us with a very nice review! We are so pleased to read you found our hotel to be very clean, and the bed comfortable. We hope you will choose our hotel again when your travel plans include the Waterford, Michigan area! Thank you again! Peggy Desrosier Manager More 

Michigan
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed December 28, 2014

Mouthwash opened and already used. Dirty blanket balled up behind a curtain. We were on the 3rd floor and could hear people running around the floor below us and up/down the stairs all night long which was terrible since my daughter's softball team had to be up at 6am. Only positives was location to the dome and bed was comfortable... More 

Was this review helpful? Yes
Peggy D, Manager at Holiday Inn Express Hotel & Suites Waterford, responded to this review

Hello and thank you for your time to provide us with a review. We are pleased to learn you enjoyed the location and the comfort of our beds. We deeply regret we did not earn your satisfaction in other areas. We use feedback from our customers to improve our performance and will be looking into the concerns you mentioned. We... More 

Contributor
18 reviews 18 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed December 22, 2014

Booked for 10 nights during my recent business trip to auburn hills, though a gold member, didn't get upgraded to a suite and was put in a room. The size of the room was decent and the hotel is in middle of many shops. The free breakfast was more of only cold dishes and was pathetic. Don't stay if you... More 

Was this review helpful? Yes
Peggy D, Manager at Holiday Inn Express Hotel & Suites Waterford, responded to this review

Hello and thank you for your review. We are glad to hear you enjoyed our location and your room. The Holiday Inn Express Start breakfast does include both hot and "cold" items. The warm items include Turkey sausage as well as one other breakfast meat, and eggs - whether they be scrambled or omelets, and assorted oatmeal as well as... More 

Clarkston, Michigan
Top Contributor
88 reviews 88 reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed December 2, 2014

Like the free breakfast, Guest services are nice. Rooms could use more detail with cleaning.Plenty of restaurants around................................................................................

Was this review helpful? Yes
Peggy D, General Manager at Holiday Inn Express Hotel & Suites Waterford, responded to this review

Thank you for your review. We are pleased you enjoyed the breakfast and services, as well as the variety of restaurants we have in our area. We appreciate your 5 star review, and hope you will stay again when you are in our area! Thank you again for your time and feedback! Peggy Desrosier General Manager More 

Senior Reviewer
9 reviews 9 reviews
5 of 5 stars Reviewed September 13, 2014

Stayed one night and glad we choose this hotel! Very clean and the staff was exceptionally nice. The bed and pillows were very comfortable and the room was spotless. The staff recommended The Lion's Den for dinner. Their recommendation turned out to be awesome!

Was this review helpful? Yes
Peggy D, General Manager at Holiday Inn Express Hotel & Suites Waterford, responded to this review

Hello and thank you for choosing the Holiday Inn Express and Suites in Waterford for your brief stay! We are very please to read your complimentary review, and we are more pleased to learn you enjoyed so many aspects of your stay! We are glad to hear you enjoyed your concert, and on behalf of other guests - thank you... More 

Ohio
Contributor
12 reviews 12 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 3, 2014

I have had the pleasure of staying here for at least the past 5 summers while doing field research nearby. The staff became our family, gladly tending to all of our needs. The recent remodel is modern and very well done. We always found this establishment to be clean and comfortable. The entire staff works very hard to please all... More 

Was this review helpful? Yes
Peggy D, General Manager at Holiday Inn Express Hotel & Suites Waterford, responded to this review

Thank you! We have sincerely enjoyed having you with us all these years and very pleased you found our staff to be like a second family to you! I will pass along your complimentary comments to Yvette and the other team members you mentioned by name. Naturally, when you return to the area, please allow us to provide you with... More 

Questions? Get answers from hotel staff and past guests. Ask a question

48 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (20)
Viewed
Hotel & grounds (7)
Viewed
Bathroom (2)
Viewed
Room/suite (11)

Management photos: Courtesy of the property manager

Viewed
All management photos (28)
Viewed
Room/suite (12)
Viewed
Hotel & grounds (5)
Viewed
Pool/beach area (3)
Viewed
Dining (4)
Viewed
Bathroom (1)
Viewed
Business center/function rooms (1)
Viewed
Other (2)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay