We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 3 Waterford hotels

Holiday Inn Express Hotel & Suites Waterford

2.5 of 5 Hotel   |   4350 Pontiac Lake Rd, Waterford, MI 48328
Hotel website
Hotel deals
Hotel amenities
Special Offer
Save on Hotel Packages!
Save Saved
You added Holiday Inn Express Hotel & Suites Waterford to your Saves list
Holiday Inn Express Hotel & Suites Waterford
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
68%
Ranked #1 of 3 hotels in Waterford
A recent review
4 of 5 stars reviewed 6 days ago
legacychick Clarkston, Michigan
  • Overview
  • Reviews (61)
  • Photos (50)
  • Amenities
  • Q&A
  • Room tips (11)
  • Location
  • More
true
Write a Review

61 people have reviewed this hotel

Traveler rating
    21
    21
    7
    6
    6
See reviews for
12
11
2
19
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Any
English first
Clarkston, Michigan
Senior Contributor
41 reviews 41 reviews
11 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Great location on the M-59 which is the main drag. There is a 24 hour Meijer across the street with a gas station. Close to the airport, it is mainly a cargo airport and charters. Close to Pontiac State Park. Rooms were clena and I was happy. Breakfast was yummy.

Was this review helpful? Yes
Peggy D, General Manager at Holiday Inn Express Hotel & Suites Waterford, responded to this review

Hello and thank you for your very nice review. We are very pleased to hear we met our goal of achieving your satisfaction! We are very proud of our clean rooms and sparkling facilities! I will pass along your comments to the staff and thank them for their efforts! Glad you enjoyed the Great Start Breakfast too! Come back and... More

Milton
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The hotel was recently renovated and very comfortable. The staff was friendly and accommodating. Breakfast offered a good variety and was perfect for our stay! The rooms were spacious and location was very convenient for us. I just felt price was little high.

Was this review helpful? Yes
Peggy D, General Manager at Holiday Inn Express Hotel & Suites Waterford, responded to this review

Hello and thank you for your wonderful review of the Holiday Inn Express and Suites Waterford! We certainly appreciate your positive feedback! It was very nice to hear we met our goal of earning your satisfaction, and that you were pleased with our newly renovated rooms, our staff and our breakfast! We do have an awesome location, and hope when... More

Chicago, IL
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I really enjoy staying here, the staff is always friendly and accommodating. It was close to where we needed to be, at a The Pontiac Lake State Park, for the annual power boat races. I also enjoy the breakfast that is served, nice selection for a quick bite before starting the day. Rooms are always clean and properly stocked.

Was this review helpful? Yes
Peggy D, General Manager at Holiday Inn Express Hotel & Suites Waterford, responded to this review

Thank you for your wonderful review! We always enjoy hearing from guests, especially when they have such positive feedback such as yours. We are pleased our location was convenient to the Pontiac Boat races which brought you to our area. I will pass along your comments regarding the staff and the breakfast. We hope to see you again when your... More

Bangkok, Thailand
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed July 14, 2014 via mobile

The HI in Waterford was selected due to non availability nearer to Auburn Hills. The reception staff were efficient and my 3 day stay was as expected. The rooms are clean with good AC units, large TV and WiFi access. There were a number of sockets, and good lighting and desk. The bathroom is clean and functional. The breakfast is... More

Was this review helpful? Yes
Peggy D, General Manager at Holiday Inn Express Hotel & Suites Waterford, responded to this review

Hello and thank you for your review! We appreciate your very positive comments regarding our guest service associates, room cleanliness, and our facilities! We were pleased to be able to accommodate you and regret your first choice hotel in an adjoining city was not available. We were pleased to read that you enjoyed your stay, and if your travel plans... More

Baton Rouge, LA
Top Contributor
69 reviews 69 reviews
20 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed June 23, 2014

There were seven families staying at this hotel to attend a wedding. So pleasing all of us was not an easy task. However, this hotel has done a super job so we did not have one simple complaint. The hotel looks fairly new and the décor was nice with granite and dark wood. The rooms were spacious and equipped with... More

Was this review helpful? Yes
Peggy D, General Manager at Holiday Inn Express Hotel & Suites Waterford, responded to this review

Thank you for your awesome review! We do consider it quite a feat to have pleased 7 families - knowing that is not easy to do! We do try to achieve guest satisfaction, and it is always nice to hear when we have met our goal. We do apologize for the lack of fridge and microwave - they are not... More

Windsor, Ontario
Senior Contributor
31 reviews 31 reviews
19 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed June 12, 2014

Stayed on a Saturday evening during a Waterford Hills Raceway weekend. Hotel and rooms were in good condition. Desk staff pleasant and helpful. Breakfast was standard HIE. Swimming pool was the only negative for this visit - it had a half dozen 12 year old girls who were in for several hours yelling and shouting along with a radio turned... More

Was this review helpful? Yes
Peggy D, General Manager at Holiday Inn Express Hotel & Suites Waterford, responded to this review

Thank you for your time to provide our hotel with such positive comments. We enjoyed hearing that you enjoyed our rooms, breakfast and our guest service associates! We regret to learn of your pool experience. The pool should be a relaxing environment for the enjoyment of all guests, and we are sorry you did not find it to be a... More

Contributor
13 reviews 13 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 29, 2014

This hotel was a welcome surprise in an area with almost no other choices. The staff was friendly+. The room was up to date and had WAY more than enough outlets. Breakfast was perfect. Don't forget to check out the Lion's Den restaurant that is literally around the corner. A hidden gem.

Was this review helpful? Yes
Ann Arbor
Contributor
11 reviews 11 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed March 16, 2014

I stayed at the Holiday Inn Express WaterFord for one night during a business trip through the Midwest. My meetings were nearby in Auburn Hills and Pontiac and this hotel offered a great value versus some of the more expensive Auburn Hills hotels off of I-75. The hotel building itself seems a bit older and the parking lot was in... More

Was this review helpful? Yes 1
Jonestown, Pennsylvania
2 reviews
5 of 5 stars Reviewed February 11, 2014

We booked three rooms over the thanksgiving holiday 2013. We had a wonderful time.. We spent family time in the common area outside the pool. We used the sofa there and table and really enjoyed spending time in the open area. We enjoyed the breakfast. We would not hesitate to return to tis hotel again!!

Was this review helpful? Yes
Kalamazoo, Michigan
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 29, 2014

I didn't expect much more than a basic room when I booked a room at this hotel, but I was pleasantly surprised at the beautiful lobby and the excellent service. The rooms also were very nice and better than I expected. Sadly besides that everything else goes downhill. The breakfast was okay I enjoyed the pancake machine and the cinnamon... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Waterford, responded to this review

Dear Jenna112196, We would like to express our sincerest thanks for your review and observations you sent regarding services at our Hotel. We appreciate your observations and advice. We are continually striving to improve the hospitality we offer, and comments from our guests are always welcome. We are pleased you did enjoy our beautiful lobby and nice rooms. We thank... More

Owners: What's your side of the story?
If you own or manage Holiday Inn Express Hotel & Suites Waterford, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Holiday Inn Express Hotel & Suites Waterford? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Express Hotel & Suites Waterford

Address: 4350 Pontiac Lake Rd, Waterford, MI 48328
Phone Number:
Location: United States > Michigan > Waterford
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Waterford 2.5*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, IHG, Expedia, Travelocity, Priceline, Tingo, Hotels.com, BookingOdigeoWL, Venere, Agoda and Otel so you can book your Holiday Inn Express Hotel & Suites Waterford reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Hotel And Suites Waterford
Holiday Inn Waterford
Waterford Holiday Inn
Holiday Inn Express Waterford

50 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (20)
Viewed
Hotel & grounds (7)
Viewed
Bathroom (2)
Viewed
Room/suite (11)

Management photos: Courtesy of the property manager

Viewed
All management photos (31)
Viewed
Pool/beach area (3)
Viewed
Room/suite (15)
Viewed
Dining (4)
Viewed
Bathroom (1)
Viewed
Hotel & grounds (5)
Viewed
Business center/function rooms (1)
Viewed
Other (2)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Welcome to Waterford, Michigan a convenient Detroit Suburb.The Holiday Inn Express Hotel & Suites Waterford is centrally located in Waterford, Michigan. Conveniently located near several corporations and attractions, we are the ideal hotel for both the business and leisure traveler. We also have meeting space that can accommodate up to 75 people.Perfect for the business traveler, we are located 1 mile from the Oakland International Airport (PTK) and 40 miles from the Detroit Metro Airport (DTW). Local corporations within a 10 miles radius include; Chrysler, Delphi, and GM Proving Ground. Complimentary shuttle transportation is available within a 5 mile radius of the hotel. We are also within walking distance of several restaurants for your dining pleasure. Are you a sports enthusiast? We are located within 10 miles of the Palace of Auburn Hills and the Silverdome, 30 miles from Ford Field and Comerica Park. Concert goer? 3 popular concert venues are located within 10 miles from our hotel; DTE Energy Music Theatre, the Silverdome, and the Palace.Amenities all guests will enjoy include complimentary wireless Internet throughout the hotel, free local phone calls, and a complimentary hot Express Start breakfast bar each morning. Relax in our indoor heated pool or access our fitness center 24-hours a day. Visit Waterford, MI and Stay Smart at the Holiday Inn Express Hotel & Suites! ... more   less 
Number of rooms
65

Questions & Answers

Questions? Get answers from Holiday Inn Express Hotel & Suites Waterford staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer