First of all, we were treated very rude by the assistance manager name Lena when we checked in. I felt very disappointed in the service and treatment given upon arrival. The room smelled very bad...kind of a musky smell. They have mold in the bathroom and the showers leak and do not drain well, and the dirty carpet. My wife... More

Overall very pleased for the price. I booked the reservation online and was somehow booked for a king size suite instead of 2 double beds (I had my wife and 2 kids with me). The front desk staff was kind enough to upgrade us at no charge. The rooms were large and cozy and my kids enjoyed the make your... More

Clearly writing good reviews from hotel front desk should not be allowed? The only complaint is the coffee was not hot? I work for GM and was visiting for a meeting at the tech center, I stay there for only two days But, Planning to stay in Warren, Mi for two weeks. So, I stay at the Residence inn across... More

My second time to this Hawthorn in Warren. My first stay was back in Jan or Feb of this year, can't remember, but I do remember it was -29 degrees outside. I returned here because of the staff and the rooms ( not sure what previous reviews are all about). I walked in, no reservation, and the gal behind the... More

I would stay away, as this place doesn't appear safe. I saw shady people walking around and no lights working in the front of the parking lot. (“I`m five miles from Detroit with no light in the front of the hotel!!!) But, for the record, The lobby was very nice and some of the staff are friendly, Now, The assistance... More

Vacation with the family, visiting friends in Michigan and stay at this hotel. Big mistake!!! Now, where do I start, carpet was really dirty and there was this really gross humid feel to the room. The rooms are crappy...the toilets don't flush...the showers are full of mold, mildew, and miscellaneous body hairs...the sinks don't drain...the sheets smell funny... the front... More

My husband and I came here for the weekend to visit family. For the cost that we paid, the rooms were dirty, the guests outside look like they came from a bad part of the hood. The pool was overly crowded the whole weekend we stayed. The fire place in the room did not work. The continental breakfast did not... More

We have family in the area and when we visit, this is our preferred place to stay. We favor suites in order to accommodate our sleep habits. The Hawthorne Suites is an affordable, all-suite hotel. We stay here several times a year. In fact, the desk staff recognize us when we arrive and strive to provide us with one of... More

The hotel is a bit run down, but clean and really very average. The staff was quite pleasant and the hotel prepared evening meals were edible. There are a lot of restaurants in the area, as well. A caution for women traveling alone - the room entrances are all OUTSIDE. I would have been concerned had it not been for... More