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Holiday Inn Hotel & Suites Warren

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30000 Van Dyke Avenue, Warren, MI 48093
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Holiday Inn Hotel & Suites Warren
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Holiday Inn Hotel & Suites Warren
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51 reviews from our community

Traveler rating
    16
    23
    11
    1
    0
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7
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22
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Ontario
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Check in was fast. They are doing renovations to upgrade the hotel but it didn't cause any problems for us. The room was large and CLEAN ! Everything in the room worked well. The bed and pillows were very comfortable. The pool was warm and clean. You could smell the chlorine but it is a necessary evil because kids do... More 

Was this review helpful? Yes
Neran M, Director of Sales at Holiday Inn Hotel & Suites Warren, responded to this review

Thank you so much for this wonderful review of our facility. We strive daily to meet guest expectations and are truly excited when recognized for it. We appreciate your comments about our staff and we will certainly share your feedback with our entire team. Looking forward to serving you again when our renovations are complete in the next month or... More 

Cambridge, Ontario, Canada
Senior Contributor
30 reviews 30 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I've stayed here four times in the last few months for work. They are renovating but I did not notice any noise or inconvenience while undergoing the changes. The room is clean and comfortable. Highspeed internet reception was excellent. Breakfast was made to order and always fast and good quality.

Was this review helpful? Yes
Neran M, Director of Sales at Holiday Inn Hotel & Suites Warren, responded to this review

Dear Steve J. Thank you for your wonderful review and also being our guest during renovations. We know you have many options and greatly appreciate you choosing us during our update. We are elated that you enjoyed your stay , we look forward to serving you again ! Neran.M More 

Senior Contributor
37 reviews 37 reviews
13 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed April 17, 2015

Checked in to find out one of our room types was not available. Front desk person told us she didn't know that maybe someone stayed an extra night? Hmmm upon arrival it was apparent this was an older hotel that was likely outdated. It was somewhat updated in the rooms but, the lobby area looked like a war zone. The... More 

Was this review helpful? Yes
Neran M, Director of Sales at Holiday Inn Hotel & Suites Warren, responded to this review

Dear Steve S., Thank you for being our guest and taking time to post a review. We sincerely apologize for not having your room type available during your arrival. We also wish to apologize for the way it was handled by our associate. We are excited for our renovation to be complete in the next couple of months and would... More 

Wilmington, DE
Top Contributor
95 reviews 95 reviews
10 hotel reviews
65 helpful votes 65 helpful votes
3 of 5 stars Reviewed March 25, 2015

Spent two nights here. Not really impressed, and not as comfortable as you would think. Needs a makeover and better color scheme. Service was ok but nothing to brag about. Prices fair, but again nothing to brag about. The bed was not that comfortable and same with the pillows. TV was a bit slow changing channels. Water was not as... More 

Was this review helpful? Yes
Neran M, Director of Sales at Holiday Inn Hotel & Suites Warren, responded to this review

Dear CJA505, Thank you for your recent visit with us and your feedback . We strive daily to meet guest expectations and are very disappointed not to have met yours. I am happy to report that our facility will be undergoing a renovation beginning April 1st of this year. We hope to have the opportunity to serve you in the... More 

Madison, Wisconsin
Top Contributor
153 reviews 153 reviews
27 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed March 4, 2015

We stayed here the coldest night of the year in February. The heat worked pretty well. The beds were firm enough and pillows thick enough. The bath was adequate if nothing special. The room rate was about right for what you got and when. Front desk staff friendly but a bit overwhelmed. The breakfast buffet at the restaurant was good... More 

Was this review helpful? Yes 1
Neran M, Director of Sales at Holiday Inn Hotel & Suites Warren, responded to this review

Dear Madison Grog, Thank you being our guest and posting a review. We greatly appreciate your kind comments about our facility and are truly grateful when our guests take the time to let us know how we are doing. The hotel address is 30000 Vandyke Ave, which is considered M53 , perhaps the confusion is because we are off the... More 

Michigan
Contributor
17 reviews 17 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 15, 2015

When checking in, there was a problem that the money had not been transferred from the booking site. The woman at the desk was very prompt and friendly. The room was clean and there was plenty of room for the 6 of us staying in the suite. We were warned that where we were was opposite of the water heater,... More 

Was this review helpful? Yes
Neran M, Director of Sales at Holiday Inn Hotel & Suites Warren, responded to this review

Thank you so much for being our guest and posting a review. We are elated you enjoyed your stay and were able to find the accommodations comfortable. We apologize for our hot tub being out of order during your stay and are glad to report it has since been repaired and open. We thank you again for your review and... More 

Washington Court House
Senior Contributor
40 reviews 40 reviews
14 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed December 12, 2014

Angie greeted us at the desk. She was wonderful, she allowed us to check in early and switched our room when the original wasn't ready yet. Angie remembered our names and was so friendly. The room was of a nice size. Location is ok but building is kind of hidden behind a vacant building. Could be easily missed I would... More 

Was this review helpful? Yes
Neran M, Director of Sales at Holiday Inn Hotel & Suites Warren, responded to this review

Hello Melinda A. Thank you for your being our guest and posing a review. We appreciate your wonderful comments about Angie and the hotel, our staff is going to be delighted when they read your comments. I wanted to point out that while the hotel is slightly set back from the main road, there are many entrance areas into it... More 

Mississauga
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed November 20, 2014

Room was clean and spacious. Staff was pleasant and helpful. Hotel was decent and clean. We stayed there for a sports event and we were a big group. Breakfast was basic and good enough & parking was free.

Was this review helpful? Yes
Neran M, Director of Sales at Holiday Inn Hotel & Suites Warren, responded to this review

Dear Ghada H, Thank you for your wonderful review of our facility. We strive daily to provide exceptional guest service and are truly elated when our guests take notice. Your comments are greatly appreciated , we look forward to serving you again! Neran M. More 

Bayern, Germany
Contributor
13 reviews 13 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed October 25, 2014

This Hotel is a great place to stay. Service is awesome. Breakfast is good but the buffet is not extraordinary, but still good, especially the fresh fruits. The bathroom might need a little renovation. WiFi is really slow especially for work with VPN remotely in the company network.

Was this review helpful? Yes
Neran M, Director of Sales at Holiday Inn Hotel & Suites Warren, responded to this review

Dear Karsten M. Thank you for taking the time to give us your feedback! We greatly appreciate your comments about the hotel and it's amenities. Rest assured that we have communicated your comments to our Network provider for immediate follow up, we apologize for any inconvenience this may have caused while being our guest. We thank you for your business... More 

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 16, 2014

This is my regular hotel for business trips to North Detroit, Holiday Inn offer a competitive rate including breakfast, so it's worth calling the hotel direct to negotiate. Staff are very friendly, hotel is spotless with the comfort you would expect from a holiday Inn hotel. The only problem is the Wifi, constantly you lose connection, then you have to... More 

Was this review helpful? Yes 1
Neran M, Director of Sales at Holiday Inn Hotel & Suites Warren, responded to this review

Dear Ian b, Thank you for being our guest and posting feedback! We thank you for the wonderful review and also sincerely apologize for the internet issue you incurred. Rest assured that we have forwarded your comments to our provider for immediate follow up , as we are committed to providing all our guests with the highest quality of WIFI... More 

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