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Ramada Encore Guadalajara

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1710 Lopez Mateos Sur Ave, Tlajomulco de Zuniga 45645, Mexico
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Ramada Encore Guadalajara
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290 Reviews from our TripAdvisor Community

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There are newer reviews for Ramada Encore Guadalajara
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San Diego, California
Level Contributor
9 reviews
3 hotel reviews
5 of 5 stars Reviewed March 3, 2015

We were really impressed with the Encore Hotel!! The staff was more then friendly and even went above to accommodate us. The General Manager at the hotel showed us the rooms we inquired about since we wanted to see the difference between a suite and a king (comfort wise). Wow! The suite had an elliptical machine in the room, a... More 

Helpful?
Thank Pjjbro
SocialMedia e, Gerente at Ramada Encore Guadalajara, responded to this review

Dear Guest: Thank you for taking the time to share your feedback about your recent stay. We truly appreciate your kind words. Sincerely Alejandra Rosillo General Manager More 

Houston, Texas
1 review
4 of 5 stars Reviewed January 21, 2015

My stay lasted 2 weeks. overall, I enjoyed the stay at their facilities, the location was pretty well placed with restaurants, a movie theater downstairs and wal-mart across the street. The staff is friendly and happy to help an a few speak English which is always a plus. The rooms and premises are clean and well kept. My two complaints... More 

Helpful?
Thank Martha G
SocialMedia e, Gerente at Ramada Encore Guadalajara, responded to this review
Google Translation

Muy apreciable Huésped: Agradezco su comentario el cual es muy importante conocer, para corregir esos incidentes para así poder cumplir... More 

Zug, Switzerland
Level Contributor
58 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed December 26, 2014

This is a typical basic business hotel. It serves a purpose, but is certainly not high standard. It is modern and you get what you pay for. Good for the price so no complaints. Theye main road is near and it is handy for restaurants and getting into town.

Helpful?
1 Thank Midjan1
SocialMedia e, Gerente at Ramada Encore Guadalajara, responded to this review

Dear Guest: Thank you for taking the time to share your feedback about your recent stay. We truly appreciate your kind words. Best Regards Alejandra Rosillo Gerente General More 

Chattanooga, Tennessee
Level Contributor
44 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed December 9, 2014

Aside from the dark hallways, the hotel is very simple and modern. What I liked most was the shopping and restaurants semi-attached to the hotel. They have a toy store, Chili's, steakhouse and more. The location was also convenient. The rooms are small.

Helpful?
1 Thank Sheltacus
SocialMedia e, Gerente at Ramada Encore Guadalajara, responded to this review

Dear Guest: Thank you for sharing your experience with us and other travelers. We are so pleased you had a great time and that you selected us. We do hope we continue to be your hotel choice when visiting Guadalajara. Thank you for staying with us! Regards, Alejandra Rosillo General Manager More 

Denver, Colorado
1 review
2 of 5 stars Reviewed September 15, 2014

The Good; location is near a lot of restaurants, friendly staff and clean rooms. The Bad; hard beds and pillows, breakfast didn't change all week (except hot dogs in the eggs one day :-), the hallway was loud because of the hotel design (all floors are open to the bar area) and the room air conditioner was loud. Worst week... More 

Helpful?
Thank George H
SocialMedia e, Gerente at Ramada Encore Guadalajara, responded to this review

Dear Guest: thank you for your feedback from your recent stay , I can assure you that we're taking care of your comments and make the necessary steps to correct them, I already Talked with the taxi company so they can issue a credit memo for your next visit. We're hoping to see you again on the near future to... More 

San Juan, Puerto Rico
Level Contributor
28 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed September 3, 2014

First of all this is in Tlajomulco, on the Av. Lopez Mateos. Pretty far away from Guadalajara (more than 30 minutes and always intense traffic). The price is very attractive and if you have any kind of event, they offer great deals through their event codes. If you want to visit the whole area and don't really care about being... More 

Helpful?
1 Thank Suecoqui
SocialMedia e, Gerente at Ramada Encore Guadalajara, responded to this review

Dear Guest: thanks for your review, I'm delighted to hear that our hotel and our convenient location suited you well. I'm also pleased you mentioned our friendly service , we will take care about make better coctails, and to be sure our internet service comes in a better condition. We do hope we continue to be your hotel of choice... More 

Paignton, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 16, 2014

Hotel is very pleasant and modern and the breakfast is what you would expect. The only thing that lets it down is the internet connection. I was on the 6th floor and had little if no connection. Colleges have stayed on other floors and have had the same issues!

Helpful?
Thank Dazman198
SocialMedia e, Gerente at Ramada Encore Guadalajara, responded to this review

Dear Guest: thank you for your feedback from your recent stay , I can assure you that we're taking care of your comments and make the necessary steps to correct them. We're hoping to see you again on the near future to provide you with a better internet connection and our our best service. Best Regards! Alejandra Rosillo General Manager More 

Los Angeles, California
Level Contributor
439 reviews
109 hotel reviews
common_n_hotel_reviews_1bd8 244 helpful votes
3 of 5 stars Reviewed July 4, 2014

There are not (yet) a lot of hotels in the southwestern quadrant of greater Guadalajara, and along the extension of Av. Lopez Mateos west beyond the Periferico, very few indeed. Consequently this is not a bad option, relatively new and very clean, if you have a purpose to be in the sector, but it is a long way from the... More 

Helpful?
Thank og84
SocialMedia e, Gerente at Ramada Encore Guadalajara, responded to this review

Dear Guest: Thank you for sharing your experience with us and other travelers. We are so pleased you had a great time and that you selected us, the other details as the breakfast and internet service will be handled inmediately to ensure a better experience in the future. We do hope we continue to be your hotel of choice when... More 

Mexico
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed June 16, 2014

Rooms are nice, if you don't mind small (think Accor hotels in Europe). The style is pretty, minimalistic, etc. etc. this was OK. Breakfast was quite bad.. cold eggs, beans, and some kind of stew. Very little variety, even worse than a Holiday inn express. The taxis outside are waiting to literally rob you blind, the hotel is about 100... More 

Helpful?
Thank claude_villalobos
SocialMedia e, Gerente at Ramada Encore Guadalajara, responded to this review

Dear Guest: Thank you for your feedback. We are carefully reviewing your comments and taking the proper actions to ensure we deliver a great experience at all levels. On behalf of Ramada Encore Guadalajara, I would like to apologize for any inconveniences you have experienced throughout your stance with us, hope you will give us another opportunity to make sure... More 

Los Angeles, CA
Level Contributor
141 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed May 22, 2014

My first visit to Guadalajara. As others have noted this is a new hotel with clean rooms and a moderately reliable free wi-fi. Beds are too soft for my comfort. Agree with others, very nice staff. Drawback is you are 30 minutes from downtown Guadalajara (60 minutes in traffic). In this location, it is unusual to see so many great... More 

Helpful?
Thank SamanthasDad
SocialMedia e, Gerente at Ramada Encore Guadalajara, responded to this review

Dear Guest: thank you for your feedback from your recent stay , I can assure you that we're taking care of your comments and make the necessary steps to correct them. We're hoping to see you again on the near future to provide you with our best service. Best Regards! Alejandra Rosillo General Manager More 

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