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Courtyard Detroit Utica

#6 of 7 Hotels in Utica
Certificate of Excellence
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46000 Utica Park Boulevard, Utica, MI 48315
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68 Reviews from our TripAdvisor Community

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Toronto
Level Contributor
19 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed December 29, 2015

Stayed here for 1 night when I got stuck in the area one extra night due to weather. Hotel is clean, bed is comfortable, pool is warm. Unfortunately, I had an experience that I had never had at any Marriott Property prior to this, there was not 1 drop of hot water in the morning to take a shower......so the... More 

Helpful?
1 Thank CanadianTraveller883
Erica F, General Manager at Courtyard Detroit Utica, responded to this review

Dear Valued Guest, Thank you for taking the time to share your feedback regarding your recent stay at the Courtyard Marriott Detroit/Utica. We always aim to give guests an excellent experience and I apologize for the hot water issue that encountered during your stay here with us. I appreciate your honesty as we are always striving to do better and... More 

Rochester, NY
Level Contributor
71 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
2 of 5 stars Reviewed December 11, 2015

I stayed with two colleagues on a business trip. The staff was pleasant and capable at check in and recommended a great restaurant for dinner. But, the hotel was a bit shabby, the rooms not so clean, my hot water in the morning was not very warm and my colleague got a room on the highway side of the hotel... More 

Helpful?
Thank HELRAM
Chris C, Manager at Courtyard Detroit Utica, responded to this review

Dear Valued Guest, Thank you so much for staying here with us. I am pleased to hear the staff was accommodating and courteous during your stay. In regards to the cleanliness of your room, noise as well as lack of hot water my sincere apologizes. I will pass this along to all departments and make sure we never encounter this... More 

Travelers are raving about these Utica hotels

Woodbury, Connecticut
Level Contributor
29 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed December 11, 2015

Pros: Very friendly and helpful staff. Everyone always said hello and was happy to assist. I loved the breakfast from the café. I thought there were many healthy options with fruit, oatmeal, tea, yogurt, granola, etc. I ate dinner at the café one night and that was good too. The price is good. The gym area provided some new equipment.... More 

Helpful?
Thank CaptainMorgan1663
Chris C, Manager at Courtyard Detroit Utica, responded to this review

Dear Valued Guest, Thank you for staying here with us!!! I am so pleased to hear you had a wonderful stay. I hope during your future travels you will stay with us again. I do apologize for the noise you encountered during your stay as well as the door lock issues as we are working hard on getting all locks... More 

Strasbourg, France
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed November 9, 2015

It's a basic hotel for short stay; rooms are clean, beds OK The breakfast service was much better in the past, and now quite poor since they decided to move to Starbucks coffee formula. When I have breakfast, I like to have a simple buffet, serve myself and seat; Now, you have to go in a queue, ask to a... More 

Helpful?
Thank patxiku01
Chris C, Manager at Courtyard Detroit Utica, responded to this review

While I am pleased to hear that you found our rooms to be clean I apologize for your experience on breakfast here at the Courtyard Marriott Detroit/Utica. Our hotel here has had this breakfast service/Bistro now for the last couple of years. I understand your frustration and I truly apologize that you were not happy with the new Bistro concept.... More 

Columbus, Ohio
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed September 11, 2015

At first I was glad to find reasonable priced marriott by Sterling Heights but the experience was not so great compared to other courtyard I have been to nearby Although I was platinum member, no upgrade except the top floor. That's ok since that is the usual. When I got to my room, it was pretty noisy since it was... More 

Helpful?
2 Thank J Y
Chris C, Manager at Courtyard Detroit Utica, responded to this review

Thank you for your review of our hotel. We greatly appreciate that you took time out of your day to provide honest feedback about your stay. I sincerely apologize the lack of the Courtyard hospitality we constantly pursue. Please rest assured that we will use this as a training opportunity to ensure we are more attentive to our guests and... More 

Hudsonville, Michigan
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed August 5, 2015

We stayed at this property as it was a hotel booked by our bride for her wedding guests. As per our expectations of a Marriott property, it was very well maintained and very clean. The room was decent sized and the bed was extremely comfortable with soft linens. It was tucked away in the back of a currently under construction... More 

Helpful?
Thank RKNMG
Sault Ste. Marie, Michigan
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 21, 2015 via mobile

My wife had a two-day training seminar at the hotel, so we stayed there. It's tucked into a nest of under-construction condos, so there was a bit of noise during the day from that. Our second-floor room was facing the highway, so there was that noise as well. However, I always bring a fan along with me, so it helped... More 

Helpful?
Thank Geezis
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 15, 2015

Stayed for two nights. The hotel was clean and the housekeeping staff were very friendly. There was an interesting odor to our room...almost like an herbal tea?! We booked online and during that process clicked on the breakfast package rate and then entered two nights. There was apparently some mix-up and on the 2nd morning they told us we would... More 

Helpful?
1 Thank Carroll H
Harper Woods, Michigan
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 27, 2015

I was pleasantly surprised at how beautiful the room decor was. Beds was extremely comfortable. Best night's rest in a long while. Quiet environment. Very clean. Would recommend to others. Will stay again!

Helpful?
Thank Debra Y
Level Contributor
29 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed May 16, 2015

The location was a little confusing at first because it is located behind new construction of condos. But staff very friendly. Rooms very clean. If you are not use to the noise of traffic ask for a room facing the new construction. Would recommend staying here again. I plan to when back in the area.

Helpful?
Thank 2HuskyMom
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