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All 7 Utica hotels

Comfort Inn Utica

2.5 of 5 Hotel   |   11401 Hall Road, Utica, MI 48317
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Ranked #1 of 7 Hotels in Utica
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed August 21, 2014
Vermont95 Vermont
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113 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Vermont
Senior Contributor
41 reviews 41 reviews
24 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed August 21, 2014

We used to live in the area, and we were coming back for a visit. I saw on TripAdvisor that this Comfort Inn was ranked highly, and read about all the pros and cons. We booked our weekend with them, and were so happy with our choice. We had 2 queen beds (not full beds like so many other places,... More

Was this review helpful? Yes 1
Deborah J, General Manager at Comfort Inn Utica, responded to this review

Thank you so much! I am so pleased that you choose to give us a try this return visit to the area and that you and your family enjoyed your recent stay with us. We are delighted that you found our new Comfort Cozy bedding package to be soft & inviting and that you enjoyed the array of soft &... More

Austria
Senior Contributor
38 reviews 38 reviews
10 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed August 19, 2014

I just spent four nights at the Comfort Inn utica. The good: Cleanliness: excellent, they did a good job of keeping the place clean. Housekeeping was fast and friendly, happing giving extra towels and toiletries. Rooms: The rooms are massive. I could have quite easily held a yoga class in there they were that spacious. Sleep quality - perfect. The... More

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Deborah J, General Manager at Comfort Inn Utica, responded to this review

We appreciate the wonderful feedback you have left us about your recent stay in our hotel. We are happy to hear that we were able to provide you with superb service and that you consider our hotel to be friendly, clean and spacious! We value all the comments we receive from our guests and we thank you for taking the... More

Pennsylvania
Senior Contributor
23 reviews 23 reviews
22 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed August 18, 2014

Stayed 3 nights at this hotel and found it to be an excellent value. Nice comfortable room, very friendly staff and adequate breakfast all at a great price. I have to compliment Teresa of housekeeping. She went above and beyond to make sure we were comfortable. She is a real asset to the Comfort Inn staff. Also one of the... More

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Deborah J, General Manager at Comfort Inn Utica, responded to this review

Thank you very much for sharing with us and the many Trip Advisor travelers how much you have enjoyed your visit at our award winning Comfort Inn of Utica. I'm so pleased to know that you had a pleasurable experience and that our staff helped brighten your stay with us! I was especially thrilled to learn that Theresa had made... More

Hampton, Virginia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed August 14, 2014

Unexpected stay. I booked on hotels.com for a much cheaper price than their website offered. Satellite TV had issues throughout the evening. Called to front desk to see when it would come back on and the front desk clerk was extremely rude. Breakfast was nice. Checkout-desk clerk (different one) was too busy listening to ear phones to print me out... More

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Deborah J, General Manager at Comfort Inn Utica, responded to this review

Thank you for reviewing our hotel. I am disappointed that you found our Guest Services Team Members to be lacking in Customer Service Skills. We pride ourselves in providing an exemplary experience for all of our guests and I cannot apologize to you enough to make up for the disappointment that you felt. Our guest services agent should certainly have... More

Iowa City, Iowa
Top Contributor
86 reviews 86 reviews
17 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed August 12, 2014

This hotel came pretty well-recommended on TA. We had to be in Detroit 2 nights for a wedding. The hotel where the wedding reception was taking place had bad reviews, so we decided to stay at this Comfort Inn, Utica which was within a 10 minute drive to the other place. We also picked this hotel because they allow pets... More

Was this review helpful? Yes
Deborah J, General Manager at Comfort Inn Utica, responded to this review

Thank you so much for taking the time to comment on your stay with us. Your review titled "2 acres, 2 sinks & breakfast included" was such a nice compliment about our hotel! We are delighted that you enjoyed your stay with us and found our guestrooms and amenities to be such a great value. We are glad you also... More

Clinton Township, Michigan
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 31, 2014

First, I can't get over how inexpensive this hotel is and it's not a dump. Although everything appears slightly outdated (bathroom/sink counters, décor, general building), it is incredibly clean and everything is taken care of. We had a very fun room with a hot tub and an interesting glass wall separating the bathroom and the room. The only thing that... More

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Deborah J, General Manager at Comfort Inn Utica, responded to this review

We are so delighted to hear that you had such a satisfying stay. Thank you for mentioning the high level of service and positive interactions with our guest services team. This is what we strive for with each and every guest. We are glad you also had an opportunity to stop in our morning breakfast café and sample some of... More

Newmarket, Canada
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 27, 2014

This was a great location for us half in the middle of going to the out lets In auburn hills & the Pro Bass. there is good shopping were we where. fast foods & the post office just a mile up the street. Not far from my favorite restaurant California Pizza Kitchen just down the street less than 10 mins... More

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Deborah J, General Manager at Comfort Inn Utica, responded to this review

Thank you so much! I am so pleased that you choose to give us a try this visit and that you and your family enjoyed your recent stay with us. We accommodate hundreds of our good Canadian neighbors throughout the year who visit the area regularly to enjoy excellent shopping & dining experiences. We hope to add you to our... More

Green Valley, AZ
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed July 27, 2014

We stayed for ten days last year and a week in July this year while visiting our daughter, son-in-law and six grandchildren. We love this motel because the room is clean and roomy, the bed is TOTALLY RAD, so comfortable we slept like babies (five pillows too) and the bathroom vanity is long and roomy. The lighting in bathroom is... More

Was this review helpful? Yes
Deborah J, General Manager at Comfort Inn Utica, responded to this review

Thank you for joining us again this July. We understand you have numerous options in the city and we are delighted that you once again selected us. I know that you are very busy and very much appreciate the time that you took to let us know how your recent stay was. I was truly pleased to read your compliments... More

Dayton, OH
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 24, 2014

Staff is always friendly!! Always clean and comfortable. Rooms and beds are nice and you will get a good night sleep. I recommend this one if your in the area for sure. All kinds of Restaurants close to the hotel. I'll come back here every time I'm in town.

Was this review helpful? Yes
Deborah J, General Manager at Comfort Inn Utica, responded to this review

Thank you so much for sharing you recent stay experience with us here on Trip Advisor. I am so happy to hear you enjoyed the room and that service was superior. Thank you so much for your kind words about our hotel. Everyone on our team is thrilled that you enjoyed yourself so much. We value your patronage and thank... More

Contributor
14 reviews 14 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 20, 2014

After staying at the Marriott Courtyard this was an oasis. The room was spacious the bathroom had plenty of room. The pillows and bed very very comfortable. The staff was more than accommodating. The complimentary breakfast had a tremendous variety. Only negative was the TV reception wasn't the best.

Was this review helpful? Yes 1
Deborah J, General Manager at Comfort Inn Utica, responded to this review

Thank you so much for choosing the Comfort Inn of Utica. We understand there are many fine lodging choices available in the area and we are so pleased that you chose us. We are so delighted to hear that you had such a satisfying stay. Thank you for mentioning the positive interactions with our guest services team. This is what... More

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Additional Information about Comfort Inn Utica

Address: 11401 Hall Road, Utica, MI 48317
Phone Number:
Location: United States > Michigan > Utica
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn Utica 2.5*
Number of rooms: 101
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Also Known As:
Comfort Inn Utica Hotel Utica
Utica Comfort Inn

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