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All 7 Utica hotels

Comfort Inn Utica

2.5 of 5 Hotel   |   11401 Hall Road, Utica, MI 48317
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Comfort Inn Utica
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Ranked #1 of 7 hotels in Utica
A recent review
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91 people have reviewed this hotel

Traveler rating
    56
    24
    7
    2
    2
See reviews for
17
27
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22
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • Any
English first
1 review
5 of 5 stars Reviewed yesterday NEW

This is hands down THEE best place to stay when you're away on business or leisure time. I've been coming to this comfort inn for years and I love the cleanliness, the convenience to all of the great stores like the mall etc. But most of all I adore the customer service. Whenever theres a problem I can count on... More

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Detroit, Michigan
Contributor
11 reviews 11 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed March 9, 2014

This hotel was in a great location, close to plenty of shopping & restaurants. Very friendly young man at front desk that checked me in. My room was very clean. I'm not of a breakfast person but did go get coffee and what I seen, it appeared to be a nice variety for breakfast. Very nice property.

Was this review helpful? Yes
Deborah J, General Manager at Comfort Inn Utica, responded to this review

Thank you for your review and your positive mention of our guest services agent. Our staff prides themselves on being friendly and helpful in every way possible, so I’m delighted to hear our team member left such a favorable impression. We are also happy to hear that you enjoyed your stay with us and that our convenient location worked out... More

Ankeny, Iowa
1 review
5 of 5 stars Reviewed March 8, 2014

I always stay at this hotel when I have business in the area. The rooms are comfortable, clean, and the staff is very attentive. They are always will to go out of their way to ensure my stay is pleasant. I highly recommend this hotel for a consistently great stay.

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Deborah J, General Manager at Comfort Inn Utica, responded to this review

Thank you for your review and your loyalty to The Comfort Inn of Utica. We value your allegiance and thank you for calling out what makes our hotel special to you. Guest service is our first priority at Comfort Inn and everyone on our team is thrilled that you enjoyed yourself so much. We have told our team that with... More

Rochester Hills, Michigan
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 18, 2014

I came across a spa package that offered a one night hotel stay at this Comfort Inn. I wasn't being picky about our accommodations, just needed a little R&R. I was pleasantly surprised with the room we received. It was the King Suite with whirlpool tub. The room was spacious and very clean. We didn't have too much interaction with... More

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Deborah J, General Manager at Comfort Inn Utica, responded to this review

Thank you so much for your kind words about our hotel. Every member of our team is elated that you enjoyed your stay so much. We are thrilled that you found our new Comfort Cozy bedding package to be comfy & the array of both soft & firm pillows to be perfect for your R&R weekend escape. We are glad... More

London, Canada
1 review
5 of 5 stars Reviewed February 4, 2014

We started out in Dundee MI, at Cabela's. Wanted to go shopping on the Utica strip (hundreds of stores/malls to shop through) before heading back to London, ON. Stayed at the Comfort Inn in Utica. Went out for supper then back to the room for a good nights sleep before our shopping excursion the next day. Awesome sleep!!!! The Continental... More

Review collected in partnership with this hotel

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Deborah J, General Manager at Comfort Inn Utica, responded to this review

We are so delighted to hear that you had such a satisfying stay. A comfortable night's sleep is an important part of our experience. We strive to insure a restful night's sleep for all of our guests and pay particularly close attention to feedback concerning the comfort and quality of sleep. I'm glad to hear you approve of our new... More

Colorado, USA
Contributor
11 reviews 11 reviews
9 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed January 7, 2014

I stayed at this hotel for several days in early December, 2013. I would definitely stay there again. Everyone on staff who I encountered was friendly, helpful and competent. That included several front desk personnel, the lady who kep the breakfast room spotless and well-stocked, and the maintenance man who responded within 2 minutes to my call about a problem... More

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Deborah J, General Manager at Comfort Inn Utica, responded to this review

Thank you for taking the time to share your assessment of your recent stay at our hotel. We very much appreciate and value your sincere feedback. Your review will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a... More

Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 6, 2013

My wife and our Papillon needed to find a place to stay for 3 days while attending a family gathering. The family is in Romeo, Mi and there are motels closer but Comfort Inn Utica took pets. We always travel with our dog so we gave this place a shot. Good move. We have never stayed anywhere that didn't have... More

Review collected in partnership with this hotel

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Deborah J, General Manager at Comfort Inn Utica, responded to this review

Thank you so much for sharing your recent stay experience with us here on Trip Advisor. I am so happy to hear you enjoyed the room and that service was superior. I will be sure to pass along your kind words as it helps us when we know we have truly made a difference to those we serve each and... More

Oakville, Canada
2 reviews
5 of 5 stars Reviewed December 6, 2013

We stayed at the Comfort Inn for a Thanksgiving Day Vacation with family that lived close by. The location was great. Breakfast was very good. Price was right. We have stayed in other chains nearby on previous visits. I would definitely return to this location. I read the reviews on Tripadvisor and was very pleased with everything. Have already recommended... More

Review collected in partnership with this hotel

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Deborah J, General Manager at Comfort Inn Utica, responded to this review

I am so happy to hear of your satisfaction in staying with us this Thanksgiving holiday. Thank you very much for sharing with us and the many Trip Advisor travelers how much you have enjoyed your visit at our award winning Comfort Inn of Utica. I'm so pleased to know that you had a pleasurable experience and that our staff... More

Lapeer, Michigan
2 reviews
5 of 5 stars Reviewed December 3, 2013

I was totally amazed at the friendly staff, cleanliness of the room and the free dinner we were given at this motel. When we checked in the staff was great. They told us they were offering dinner in the lobby (customer appreciation) that evening. My daughter and I had been Christmas shopping all day and dreaded going back out for... More

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Deborah J, General Manager at Comfort Inn Utica, responded to this review

Thank you so much for choosing the Comfort Inn of Utica. We understand there are many fine lodging choices available in the area and we are so pleased that you chose us. We are glad you also had an opportunity to join us for our weekly guest appreciation reception and that you were able to enjoy some of the “Winter... More

Utica
1 review
5 of 5 stars Reviewed November 28, 2013

Very nice place. Pleased with how clean everything was. Only thing not to liking in the room was the open bathroom area. There is an opening where the tub is that let's you see into the main room. To close it you only have a shower curtain. You are heard when going to do your private business on the toilet.... More

Review collected in partnership with Easytobook.com

Was this review helpful? Yes
Deborah J, General Manager at Comfort Inn Utica, responded to this review

Thank you for joining us this Thanksgiving. We understand you have numerous options in the city and we are delighted that you chose us. I know that you are very busy and very much appreciate the time that you took to let us know how your recent stay was. I was truly pleased to read your compliments about the cleanliness... More

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Additional Information about Comfort Inn Utica

Also Known As:
Comfort Inn Utica Hotel
Comfort Inn Utica Hotel Utica
Utica Comfort Inn
Address: 11401 Hall Road, Utica, MI 48317
Phone Number:
Location: United States > Michigan > Utica
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 7 hotels in Utica
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn Utica 2.5*
Official Description (provided by the hotel):
The Platinum & Gold Award Winning Comfort Inn of Utica offers guests Exceptional Quality and Service. Guests will enjoy Free WiFi throughout the hotel and premium cable television with a wide selection of on-demand movies. All Guest Rooms feature 42' Flat Panel TV's, Coffee Maker, Hair Dryer, and more. 70% of Guest Rooms offer Microwave & Refrigerator's for your added convenience. 24 hr Fitness Center and In-Room Whirlpools add to your relaxation. The Comfort Inn Cafe offer's Free Hot Buffet Breakfast featuring a rotating menu of Eggs, Ham, Bacon, Sausage, Hash Browns, Biscuits & Gravy, Yogurt, Fresh Seansonal Fruits, Hot & Cold Cereals and much more including your choice of Warm Freshly Made Waffles. The Lobby Business Center is available 24 hrs a day for our guests. Be sure to take advantage of the hotel's on-site Conference Room and Business Services. Located near all Detroit area attractions as well as World Class shopping. Business travelers will appreciate our close proximity to a wide selection of corporations, hospitals and medical centers, including Beaumont Hospital, Royal Oak, Henry Ford Macomb Hospital - Clinton Township, St. John Macomb-Oakland Hospital and Mount Clemens Regional Medical Center. The Comfort Inn is conveniently located at Hall Road and Van Dyke near fabulous shopping that includes the Lakeside Mall, Shelby Town Center and the Mall at Partridge Creek. Whether it is shopping, eating out or enjoying Michigan’s fine parks and recreations, Comfort Inn of Utica is the place to be. Experience the fashion, dining, and entertainment destinations in Macomb County. The Mall at Partridge Creek is home to over 90 distinctive stores and restaurants; the 130 fabulous stores at Lakeside Mall; or catch some amazing deals at the Great Lakes Crossing Outlet Mall. The nearby Stony Creek Metropark Nature Center provides opportunities for hiking, biking, boating, and ice skating. Mark your calendar and enjoy the local festivals, orchards and cider mills. ​ ... more   less 
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