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Comfort Inn Utica

2.5 of 5 11401 Hall Road, Utica, MI 48317
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Certificate of Excellence 2014
Comfort Inn Utica
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Comfort Inn Utica
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118 reviews from our community

Traveler rating
    71
    34
    9
    2
    2
See reviews for
26
32
15
27
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Ohio
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 1 week ago

Our stay was for one night on a Friday night. The two employees at the front desk obviously did not like each other and were bickering the whole time we were checking in. We asked for restaurant recommendations and then regretted asking because they did not agree on anything. The room was nice for what we paid. As always, I... More

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Sarnia Ontario
Reviewer
3 reviews 3 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

We we're just there for an overnight stay. Wanted to do some Christmas shopping and get a little rest. Picked this hotel based on Trip Advisor's rating. The room was emaculately clean with a very cosy bed and great jet tub. We found front desk to be great. Very friendly and helped us with restaurant selection and directions. We would... More

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Kalkaska, Michigan
Contributor
12 reviews 12 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed October 22, 2014

This place is very inexpensive, and I thought I was in for a bad stay. I was very pleasantly surprised. The room was very nice and the bed was comfortable. I liked that they give you hard and soft pillow options. Also, the business room I booked had a jetted tub which made for a relaxing evening after working all... More

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London, Canada
1 review
5 of 5 stars Reviewed October 17, 2014

We have been staying at the Utica location for many years know and have never had a bad experience.The staff is very helpful with giving directions as well as helping with any parcels sent there to be picked up on are arrival they are waiting at the front desk for as.The breakfast is good as well and never disappointing.The building... More

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Franklin, Michigan
1 review
5 of 5 stars Reviewed October 11, 2014

I had my wedding this year and my family and friends stayed at the Comfort Inn Utica Michigan. The lady that handled all our needs and questions was Tina. She did an excellent job. I was first worried about using them for my wedding but the price and the jacuzzi tubs were phenomenal. Tina walked us through everything and made... More

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Vermont
Senior Contributor
40 reviews 40 reviews
23 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed August 21, 2014

We used to live in the area, and we were coming back for a visit. I saw on TripAdvisor that this Comfort Inn was ranked highly, and read about all the pros and cons. We booked our weekend with them, and were so happy with our choice. We had 2 queen beds (not full beds like so many other places,... More

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Deborah J, General Manager at Comfort Inn Utica, responded to this review

Thank you so much! I am so pleased that you choose to give us a try this return visit to the area and that you and your family enjoyed your recent stay with us. We are delighted that you found our new Comfort Cozy bedding package to be soft & inviting and that you enjoyed the array of soft &... More

Austria
Senior Contributor
44 reviews 44 reviews
13 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed August 19, 2014

I just spent four nights at the Comfort Inn utica. The good: Cleanliness: excellent, they did a good job of keeping the place clean. Housekeeping was fast and friendly, happing giving extra towels and toiletries. Rooms: The rooms are massive. I could have quite easily held a yoga class in there they were that spacious. Sleep quality - perfect. The... More

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Deborah J, General Manager at Comfort Inn Utica, responded to this review

We appreciate the wonderful feedback you have left us about your recent stay in our hotel. We are happy to hear that we were able to provide you with superb service and that you consider our hotel to be friendly, clean and spacious! We value all the comments we receive from our guests and we thank you for taking the... More

Pennsylvania
Senior Contributor
23 reviews 23 reviews
22 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed August 18, 2014

Stayed 3 nights at this hotel and found it to be an excellent value. Nice comfortable room, very friendly staff and adequate breakfast all at a great price. I have to compliment Teresa of housekeeping. She went above and beyond to make sure we were comfortable. She is a real asset to the Comfort Inn staff. Also one of the... More

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Deborah J, General Manager at Comfort Inn Utica, responded to this review

Thank you very much for sharing with us and the many Trip Advisor travelers how much you have enjoyed your visit at our award winning Comfort Inn of Utica. I'm so pleased to know that you had a pleasurable experience and that our staff helped brighten your stay with us! I was especially thrilled to learn that Theresa had made... More

Hampton, Virginia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed August 14, 2014

Unexpected stay. I booked on hotels.com for a much cheaper price than their website offered. Satellite TV had issues throughout the evening. Called to front desk to see when it would come back on and the front desk clerk was extremely rude. Breakfast was nice. Checkout-desk clerk (different one) was too busy listening to ear phones to print me out... More

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Deborah J, General Manager at Comfort Inn Utica, responded to this review

Thank you for reviewing our hotel. I am disappointed that you found our Guest Services Team Members to be lacking in Customer Service Skills. We pride ourselves in providing an exemplary experience for all of our guests and I cannot apologize to you enough to make up for the disappointment that you felt. Our guest services agent should certainly have... More

Iowa City, Iowa
Top Contributor
90 reviews 90 reviews
18 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed August 12, 2014

This hotel came pretty well-recommended on TA. We had to be in Detroit 2 nights for a wedding. The hotel where the wedding reception was taking place had bad reviews, so we decided to stay at this Comfort Inn, Utica which was within a 10 minute drive to the other place. We also picked this hotel because they allow pets... More

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Deborah J, General Manager at Comfort Inn Utica, responded to this review

Thank you so much for taking the time to comment on your stay with us. Your review titled "2 acres, 2 sinks & breakfast included" was such a nice compliment about our hotel! We are delighted that you enjoyed your stay with us and found our guestrooms and amenities to be such a great value. We are glad you also... More

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Additional Information about Comfort Inn Utica

Address: 11401 Hall Road, Utica, MI 48317
Phone Number:
Location: United States > Michigan > Utica
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn Utica 2.5*
Number of rooms: 101
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Also Known As:
Comfort Inn Utica Hotel Utica
Utica Comfort Inn

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