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Holiday Inn Express Hotel & Suites Detroit-Utica

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45555 Utica Park Blvd, Utica, MI 48315
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Holiday Inn Express Hotel & Suites Detroit-Utica
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Ranked #4 of 7 Hotels in Utica
A recent review
5 of 5 stars Reviewed December 13, 2012
qchess Fort Myers, Florida
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61 reviews from our community

Traveler rating
    26
    26
    5
    2
    2
See reviews for
20
9
4
19
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Holiday Inn Express Hotel & Suites Detroit-Utica
See the most recent reviews
Fort Myers, Florida
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed December 13, 2012

We stayed here for three days / two nights of work and catching up with old friends. The breakfast was plentiful Holiday Inn Express fare; the rooms, aisles and meeting rooms were clean. Staff was friendly and casual. The location is fantastic!! Close to popular restaurants and easy access to Macomb County along M-59. Downs: small work-out room, elevator.

Was this review helpful? Yes 2
Tarah S, General Manager at Holiday Inn Express Hotel & Suites Detroit-Utica, responded to this review

The staff and I would like to thank you for taking the time to complete this wonderful review. We are constantly striving to ensure that each and every guest feels at home while they are staying with us. I will also look into the issue with the elevator right away. Thank you and have a great holiday season! More 

Columbus, Ohio
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 10, 2012

I recently stayed at the Holiday Inn Express in Utica for my cousin's wedding while most of the rest of the family stayed at the Courtyard (I was using an award night). On check in, I was greeted very warmly as a Priority Club member. The staff at the desk thought I had stayed there before and were surprised to... More 

Was this review helpful? Yes 2
Tarah S, Manager at Holiday Inn Express Hotel & Suites Detroit-Utica, responded to this review

Thank you so much for taking the time to complete such a nice review of our hotel. We are so happy that you enjoyed your stay with us! I have passed this review along to the staff and thanked them for helping you feel at home while you were here. We hope to see you again soon! More 

Kalamazoo, Michigan
Top Contributor
65 reviews 65 reviews
28 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed November 6, 2012

Stayed with my family. Nice room, very clean. Comfortable beds. Quiet room. You can walk to Dave and Busters and there are a lot of restaurants and shopping very close by. Pool facilities were clean, clean towels avaiable. Pool was a little chilly, but kids didn't mind. Breakfast was very good. Plenty of choices, including hot items, but not very... More 

Was this review helpful? Yes
Tarah S, Manager at Holiday Inn Express Hotel & Suites Detroit-Utica, responded to this review

Thank you very much for taking the time to complete this review. We really do appreciate it and we are so happy that you enjoyed your stay at out hotel! We hope to see you again soon! More 

Philadelphia, Pennsylvania
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed November 1, 2012 via mobile

The room was big. A refrig & microwave in each room was great. Breakfast was ok. Not much to choose from. Wish they had a waffle maker. It took all day for our room to be cleaned. I didn't complain because it really didn't matter to me. There are restaurants within walking distance. Dave & Buster's is there too for... More 

Was this review helpful? Yes
Tarah S, Manager at Holiday Inn Express Hotel & Suites Detroit-Utica, responded to this review

I am so sorry that your stay with us was less than satisfactory. We do offer a hot breakfast each morning which includes biscuits and sausage gravy, eggs, bacon and warm cinnamon rolls. We are working right now to add a pancake maker to mix as well. We are always open to suggestions to improve our breakfast bar. We greatly... More 

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed October 28, 2012 via mobile

Nice, clean hotel but don't stay unless you are a heavy sleeper. We stayed 10/27/12 and got no sleep as you can hear everything in the rooms beside and above you. Couldn't have the heat on in the room as the heater was also so loud. Not worth the money when you can't sleep.

Was this review helpful? Yes 2
Tarah S, Manager at Holiday Inn Express Hotel & Suites Detroit-Utica, responded to this review

I would like to thank you for taking the time to bring these matters to my attention, as it is only through receiving comments such as yours that I am able to constantly monitor the service and standards offered to the guests at our hotel. It was, however, frustrating to hear of the issues you experienced regarding noise disturbance from... More 

Bolton, Canada
Contributor
19 reviews 19 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed September 4, 2012

Hotel was clean,staff treated us great , room was very clean, pool was very good , workout area was great . The breakfast that was included was great , each morning was great to get up and eat nice warm breakfast , different variety every morning eggs sausage what ever you wanted it was there , juice milk coffee fruit... More 

Was this review helpful? Yes 2
Tarah S, Manager at Holiday Inn Express Hotel & Suites Detroit-Utica, responded to this review

The staff and I would like to thank you for submitting this wonderful review. We are so glad that you were able to partake in our breakfast each morning. We continuously try to improve it to ensure that our guests are delighted with our breakfast selections. We hope to see you again soon! More 

Chicago, IL
Top Contributor
60 reviews 60 reviews
10 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed June 29, 2012

When we arrived they put me in a regular room even though I booked a suite. The front desk quickly rectified the situation though. The room was clean and comfortable. Perfect for two adults and a child on the pull out sofa. Breakfast buffet exceeded our expectations. Eggs, sausage, warm cinnamon rolls, muffins, biscuits & gravy, bagels, yogurt, cereal, something... More 

Was this review helpful? Yes 1
Tarah S, Manager at Holiday Inn Express Hotel & Suites Detroit-Utica, responded to this review

I am very sorry to hear that you had an issue with your reservation when you arrived at the hotel. However, I am glad that the reservation was quickly corrected so that you could have comfortable stay with us! We are so pleased that your family enjoyed our breakfast buffet in the morning. We are constantly trying to improve it... More 

Utica, Michigan
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 4, 2012

I travel at least 3 nights a week. I love the staff in utica, Mary, Karianne and Matt make the long day worth while. The rooms are very clean and accommodating, everything you need to relax and get a great nights sleep. Everyone is friendly and you always feel welcomed. This hotel is centrally located near dining, shopping and just... More 

Was this review helpful? Yes 1
Tarah S, Manager at Holiday Inn Express Hotel & Suites Detroit-Utica, responded to this review

Thank you for your recent review! We greatly appreciate your recognition of our front desk employees and I have posted a copy of your kudos for the entire staff. It is wonderful to hear from our valued repeat customers and appreciate your continued patronage. We look forward to seeing you during your next visit! More 

Ontario
Contributor
12 reviews 12 reviews
12 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed April 23, 2012

We stayed here one night in April for a shopping excursion. This was our second trip to this HI Express. The hotel was very clean and the guy at the front desk was very friendly. We booked a suite, as it was the only room left with 2 double beds. The room was huge, but was right above the front... More 

Was this review helpful? Yes 2
Tarah S, Manager at Holiday Inn Express Hotel & Suites Detroit-Utica, responded to this review

The staff and I truly appreciate your recent review of our property. We pride ourselves in outstanding customer service and are very pleased that the front desk representative was able to take care of all of your needs during your stay with us. I am sorry to hear that there was an issue with noise during your stay here. We... More 

Saint Louis, Missouri
Top Contributor
291 reviews 291 reviews
118 hotel reviews
125 helpful votes 125 helpful votes
5 of 5 stars Reviewed March 26, 2012

The nature of my work requires that I sometimes arrive late in the evening (sometimes after 1:00) and leave again by 7:30 . . . not all the time so don’t think I need to find different work but that’s not the point of this review! This was a night when I arrived at 1:00 a.m. Parking was great, right... More 

Was this review helpful? Yes 2
Tarah S, Manager at Holiday Inn Express Hotel & Suites Detroit-Utica, responded to this review

Thank you very much for completing this outstanding review of our hotel. We know you are very busy and we appreciate that you took the time to recognize us online. Hopefully in the future you will be able to stay with us longer so that you can take advantage of our other amenities. More 

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