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All 7 Utica hotels

Holiday Inn Express Hotel & Suites Detroit-Utica

2.5 of 5 Hotel   |   45555 Utica Park Blvd, Utica, MI 48315
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Ranked #4 of 7 Hotels in Utica
A recent review
4 of 5 stars Reviewed June 29, 2012
PlayinHard Chicago, IL
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55 reviews from our community

Traveler rating
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    23
    5
    1
    2
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17
9
4
18
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Holiday Inn Express Hotel & Suites Detroit-Utica
See the most recent reviews
Chicago, IL
Senior Contributor
45 reviews 45 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed June 29, 2012

When we arrived they put me in a regular room even though I booked a suite. The front desk quickly rectified the situation though. The room was clean and comfortable. Perfect for two adults and a child on the pull out sofa. Breakfast buffet exceeded our expectations. Eggs, sausage, warm cinnamon rolls, muffins, biscuits & gravy, bagels, yogurt, cereal, something... More

Was this review helpful? Yes 1
Tarah S, Manager at Holiday Inn Express Hotel & Suites Detroit-Utica, responded to this review

I am very sorry to hear that you had an issue with your reservation when you arrived at the hotel. However, I am glad that the reservation was quickly corrected so that you could have comfortable stay with us! We are so pleased that your family enjoyed our breakfast buffet in the morning. We are constantly trying to improve it... More

Utica, Michigan
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 4, 2012

I travel at least 3 nights a week. I love the staff in utica, Mary, Karianne and Matt make the long day worth while. The rooms are very clean and accommodating, everything you need to relax and get a great nights sleep. Everyone is friendly and you always feel welcomed. This hotel is centrally located near dining, shopping and just... More

Was this review helpful? Yes 1
Tarah S, Manager at Holiday Inn Express Hotel & Suites Detroit-Utica, responded to this review

Thank you for your recent review! We greatly appreciate your recognition of our front desk employees and I have posted a copy of your kudos for the entire staff. It is wonderful to hear from our valued repeat customers and appreciate your continued patronage. We look forward to seeing you during your next visit! More

Ontario
Contributor
12 reviews 12 reviews
12 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed April 23, 2012

We stayed here one night in April for a shopping excursion. This was our second trip to this HI Express. The hotel was very clean and the guy at the front desk was very friendly. We booked a suite, as it was the only room left with 2 double beds. The room was huge, but was right above the front... More

Was this review helpful? Yes 2
Tarah S, Manager at Holiday Inn Express Hotel & Suites Detroit-Utica, responded to this review

The staff and I truly appreciate your recent review of our property. We pride ourselves in outstanding customer service and are very pleased that the front desk representative was able to take care of all of your needs during your stay with us. I am sorry to hear that there was an issue with noise during your stay here. We... More

Saint Louis, Missouri
Top Contributor
259 reviews 259 reviews
104 hotel reviews
104 helpful votes 104 helpful votes
5 of 5 stars Reviewed March 26, 2012

The nature of my work requires that I sometimes arrive late in the evening (sometimes after 1:00) and leave again by 7:30 . . . not all the time so don’t think I need to find different work but that’s not the point of this review! This was a night when I arrived at 1:00 a.m. Parking was great, right... More

Was this review helpful? Yes 2
Tarah S, Manager at Holiday Inn Express Hotel & Suites Detroit-Utica, responded to this review

Thank you very much for completing this outstanding review of our hotel. We know you are very busy and we appreciate that you took the time to recognize us online. Hopefully in the future you will be able to stay with us longer so that you can take advantage of our other amenities. More

Rochester, MI
Senior Contributor
29 reviews 29 reviews
17 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed February 26, 2012

We booked a room at the HIE Utica just for the night, it was a great decision. Easy to get to, friendly staff, very clean! The room we got was a king jacuzzi suite. Very nice! The jacuzzi is in the room, not the bathtub. We had a Large room, with a king bed and loved that the pillows were... More

Was this review helpful? Yes 1
Tarah S, Manager at Holiday Inn Express Hotel & Suites Detroit-Utica, responded to this review

My staff and I would like to thank you for taking the time to review our hotel. We are so glad that you enjoyed your stay with us! I will look into the temperature of the pool today to ensure that it is not too cold for future guests. We hope to see you again soon! More

Hudson, Michigan
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 4, 2012

Staff and service were exceptional. Our stay was prompted by a death in the family and the staff made sure we were as comfortable as possible. We all thank them very much.

Was this review helpful? Yes 3
Tarah S, Manager at Holiday Inn Express Hotel & Suites Detroit-Utica, responded to this review

Thank you very much for submitting this wonderful review for our hotel. We strive to go above and beyond for each guest to ensure that they are as comfortable as possible during their stay with us. Hopefully we will see you again in the future during happier conditions. More

Channahon, Illinois
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 31, 2011

My wife & I recently stayed at this Hotel (12/27/11). The rooms are very clean, the efficiency and friendliness of the staff were great and very accommodating! The continental breakfast was also good and kept very clean as well. The work out room was a bit small and the equipment was not in the best condition but overall a great... More

Was this review helpful? Yes 4
st.thomas
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed November 26, 2011

best hotel in that area even if it isn't the cheapest. better breakfast, better location, way better and bigger rooms than the rest as i've been to the others on that street!

Was this review helpful? Yes 4
London, Canada
Senior Contributor
40 reviews 40 reviews
21 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed October 4, 2011

We found the rooms to be clean and spacious. The front desk was helpful and the breakfast was above average, too. We would gladly go back, especially for the low Hotwire price.

Was this review helpful? Yes 2
Waterloo, Canada
Senior Contributor
42 reviews 42 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed September 21, 2011

we stayed at this property whilst shopping in michigan, we had gone to great lakes crossing outlets and somerset collection mall, hotel was very noisy at night, very unusual although our first time staying at this hotel, we were up all night as the noise was alot from upstairs people in the room. I had gone with my brother and... More

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Additional Information about Holiday Inn Express Hotel & Suites Detroit-Utica

Address: 45555 Utica Park Blvd, Utica, MI 48315
Phone Number:
Location: United States > Michigan > Utica
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Detroit-Utica 2.5*
Number of rooms: 104
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Also Known As:
Holiday Inn Express Hotel And Suites Detroit-Utica
Holiday Inn Utica
Utica Holiday Inn

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