I travel at least 3 nights a week. I love the staff in utica, Mary, Karianne and Matt make the long day worth while. The rooms are very clean and accommodating, everything you need to relax and get a great nights sleep. Everyone is friendly and you always feel welcomed. This hotel is centrally located near dining, shopping and just... More

We stayed here one night in April for a shopping excursion. This was our second trip to this HI Express. The hotel was very clean and the guy at the front desk was very friendly. We booked a suite, as it was the only room left with 2 double beds. The room was huge, but was right above the front... More

The nature of my work requires that I sometimes arrive late in the evening (sometimes after 1:00) and leave again by 7:30 . . . not all the time so don’t think I need to find different work but that’s not the point of this review! This was a night when I arrived at 1:00 a.m. Parking was great, right... More

We booked a room at the HIE Utica just for the night, it was a great decision. Easy to get to, friendly staff, very clean! The room we got was a king jacuzzi suite. Very nice! The jacuzzi is in the room, not the bathtub. We had a Large room, with a king bed and loved that the pillows were... More

Staff and service were exceptional. Our stay was prompted by a death in the family and the staff made sure we were as comfortable as possible. We all thank them very much.

My wife & I recently stayed at this Hotel (12/27/11). The rooms are very clean, the efficiency and friendliness of the staff were great and very accommodating! The continental breakfast was also good and kept very clean as well. The work out room was a bit small and the equipment was not in the best condition but overall a great... More

best hotel in that area even if it isn't the cheapest. better breakfast, better location, way better and bigger rooms than the rest as i've been to the others on that street!

We found the rooms to be clean and spacious. The front desk was helpful and the breakfast was above average, too. We would gladly go back, especially for the low Hotwire price.

we stayed at this property whilst shopping in michigan, we had gone to great lakes crossing outlets and somerset collection mall, hotel was very noisy at night, very unusual although our first time staying at this hotel, we were up all night as the noise was alot from upstairs people in the room. I had gone with my brother and... More