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All 7 Utica hotels

Holiday Inn Express Hotel & Suites Detroit-Utica

2.5 of 5 Hotel   |   45555 Utica Park Blvd, Utica, MI 48315
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Ranked #5 of 7 hotels in Utica
A recent review
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48 people have reviewed this hotel

Traveler rating
    20
    20
    5
    1
    2
See reviews for
17
6
4
15
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • German first
  • Any
English first
Ludington, Michigan
2 reviews
4 of 5 stars Reviewed March 7, 2014

We were looking for a last minute room and there are many hotels within a block of this location. Glad we picked the Holiday Inn Express. Picked it because it was a familiar name, will stay again because it was a clean and upscale hotel for a great price. The room had a great bed, was quiet, had a mini-fridge,... More

Was this review helpful? Yes
Mark S, Front Office Manager at Holiday Inn Express Hotel & Suites Detroit-Utica, responded to this review

Good morning Twomckays, I am also glad you chose our hotel for your travelling needs, and that you will be back in the future. I am delighted to hear that you enjoyed all of our amenities that we have to offer. I am also happy that my staff also ensured that you had a great stay. We pride ourselves in... More

Bluffton, Indiana
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 6, 2014

First thing first, I spent 5 days a week at this hotel for 6 weeks. The hotel staff was friendly from the beginning, and the hotel looked very nice. My check in went smoothly, they even gave me advise on where to eat and have a good time. I came back at late hours when I was there and by... More

Was this review helpful? Yes
Mark S, Front Office Manager at Holiday Inn Express Hotel & Suites Detroit-Utica, responded to this review

Good morning dhall835, What a great story! I am so happy that everyone went above and beyond to exceed all your expectations. We pride ourselves on the highest customer service, and your satisfaction. I will make sure to show your review to all of our staff, and let them know what a great experience you had here. We hope to... More

Pewaukee, Wisconsin
Contributor
20 reviews 20 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed January 20, 2014

Spent 4 days here while traveling for work. After first night I mentioned to the front desk staff that the handle to adjust the water in the shower was loose and that there was mold on the ceiling, it was not taken care of throughout my stay. A few inches of snow fell durning my stay and the entryways were... More

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Mark S, Front Office Manager at Holiday Inn Express Hotel & Suites Detroit-Utica, responded to this review

Good afternoon, Aimee C My name is Mark. I am the new Front Office Manager at the Holiday Inn Express. Thank you for taking the time to complete our online review about your recent stay. I want to personally apologize for the fact that you had such a poor experience at our hotel. I am appalled to hear of the... More

A TripAdvisor Member
5 of 5 stars Reviewed December 1, 2013

Front desk was helpful, courteous and kind. The room was clean, but some maintenance on tile was needed. The show stealer though was the breakfast service. Ann was helpful and kind and very accommodating even though it was close to the end of breakfast service. I like the consistency of Holiday Inn Express, but Ann has raised an already high... More

Was this review helpful? Yes 1
Mark S, Front Office Manager at Holiday Inn Express Hotel & Suites Detroit-Utica, responded to this review

We are very happy that you had such a positive experience with our Breakfast Attendant Ann. We like to hear that our staff is going above and beyond to provide the best customer service possible. We will show Ann the great feedback. We hope to see you again in the future! More

Willow Grove, Pennsylvania
Contributor
17 reviews 17 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 6, 2013

I arrived on a tuesday night. Front desk was very helpful about the local area regarding shopping and food. My room was on the 4th floor (top) and seemed like i always had to wait for the elevator. I usually used the stairs because. Stairway fire doors were all open and the floor was carpeted. After unpacking, i went looking... More

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Latisha H, Front Office Manager at Holiday Inn Express Hotel & Suites Detroit-Utica, responded to this review

Thank you for taking time to write a review about your most recent stay with us. Your feedback is greatly appreciated and a great tool to help us improve on our services. I do apologize for any inconvenience that occurred during your stay. We have taken steps to ensure that those issues do not happen in the future. We do... More

Sumter, South Carolina
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 28, 2013

have stayed here the last couple of times to michigan.it is convienient located to main roads that make it easy to get back and forth.close to eating places,shopping and fuel.could use updates.i would rate this very well to stay.

Was this review helpful? Yes
Latisha H, Front Office Manager at Holiday Inn Express Hotel & Suites Detroit-Utica, responded to this review

Thank you for taking time to post a review about your stay! Your continued loyalty to our property is greatly appreciated. We do hope that you will continue to stay with us on all your future visits. More

Findlay, Ohio, USA
Contributor
17 reviews 17 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 13, 2013

Stayed a couple of days, as I worked night shift. Extremely helpful and friendly staff. I was able to sleep until noon without being bothered, and no noticeable noise. Highly recommended for any traveler. Plenty of shopping and many restaurants nearby.

Was this review helpful? Yes
Latisha H, Front Office Manager at Holiday Inn Express Hotel & Suites Detroit-Utica, responded to this review

Thank you so much for writing a review about your past stay and for recommending us! We understand that working the night shift can be difficult, it's great to hear that you could get the sleep that you needed. We hope that you will choose us again for your accommodation needs the next time you are in the area. More

Frankfort, Michigan
Senior Contributor
43 reviews 43 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed October 9, 2013

We stated at the Holiday Inn for two nights because we were attending a wedding in the area and this was the hotel that was suggested to all the guests. It is not a bad place to stay but the rooms, although clean, were in need of refurbishment. The one chair and ottoman needed cleaning and the lighting was not... More

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Latisha H, Front Office Manager at Holiday Inn Express Hotel & Suites Detroit-Utica, responded to this review

Thank You for taking time to post a review about our property. I apologize that our hotel did not provide you with the "wow" factor that you were looking for. In 2014 our property will actually be going through some renovations to give us a more up to date look. We do hope that you will return in the in... More

Kalamazoo MI
Senior Contributor
41 reviews 41 reviews
22 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed October 4, 2013

I spent 2 night at this property and I was very please with my stay. The staff at the front desk was very helpful in reccomending restaurants and things to do in the area. Check in was also very easy and my room was very clean and roomy. The property is located on a main strip so there is plenty... More

Was this review helpful? Yes
Latisha H, Front Office Manager at Holiday Inn Express Hotel & Suites Detroit-Utica, responded to this review

Thank you for taking the time to write such a positive review! We appreciate the feedback from our guests, it really serves as positive motivation for our employees. I am pleased to hear that your stay with us was enjoyable. I do hope that you will stay with us again the next time you are in the area. More

Contributor
12 reviews 12 reviews
10 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 4, 2013

The hotel is a decent value for the price as it is located close to all the shipping attractions, but breakfast quality needs to improve. The rooms were clean, but there was mold in our tub in the corners and you could tell the hotel was a little older. But, if you can overlook that, the beds were comfortable enough... More

Was this review helpful? Yes
Latisha H, Front Office Manager at Holiday Inn Express Hotel & Suites Detroit-Utica, responded to this review

Hello and Thank you for taking the time to write a review about your most recent stay with us. We appreciate and value the opinions of all our guests. I am sorry to hear that our breakfast selection was not to your liking. If you have any suggestions that you would like to offer us so that we can improve... More

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Additional Information about Holiday Inn Express Hotel & Suites Detroit-Utica

Also Known As:
Holiday Inn Express Hotel And Suites Detroit-Utica
Holiday Inn Utica
Utica Holiday Inn
Address: 45555 Utica Park Blvd, Utica, MI 48315
Phone Number:
Location: United States > Michigan > Utica
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 7 hotels in Utica
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Detroit-Utica 2.5*
Official Description (provided by the hotel):
Enjoy comfortable accommodations near Detroit at the Holiday Inn Express Hotel & Suites Detroit-Utica. Our Michigan hotel is just a short drive from the Motor City and its activities.Your family will love staying at our hotel in Utica, Michigan, which is located just off Highway 59 with easy access to numerous area attractions. Nearby sights & activities include Stony Creek Metropark, the Palace of Auburn Hills - home of the Detroit Pistons downtown Rochester Hills, the casinos of Detroit and shopping at the Lakeside Shopping Center and Partridge Creek Mall.Business travelers will be impressed by the convenience of our accommodations near Detroit. Situated in the suburbs of Utica, MI, our hotel offers close proximity to many area businesses. Some of these companies include DaimlerChrysler, Ford Motor Company, St. Gobain Sekurit, Inc., Delphi, Selfridge Air Force Base and the General Motors Technical Center. While lodging in Utica, Michigan use our Business Center with a fax machine, copier, printer, available computer and free high-speed, wireless Internet access for all your business needs.Treat yourself right when you visit Utica, Michigan. Our hotel offers amenities including a heated, indoor pool, a modern Fitness Center and our famous complimentary hot breakfast bar. Book your reservations now to enjoy our great Utica, Michigan hotel deals and rates. ... more   less 
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