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All 7 Utica hotels

Holiday Inn Express Hotel & Suites Detroit-Utica

2.5 of 5 Hotel   |   45555 Utica Park Blvd, Utica, MI 48315
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Ranked #4 of 7 Hotels in Utica
A recent review
5 of 5 stars Reviewed October 5, 2014
WMSCV Santa Clarita, California
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57 reviews from our community

Traveler rating
    25
    23
    5
    2
    2
See reviews for
18
9
4
19
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Raleigh, North Carolina
Top Contributor
59 reviews 59 reviews
20 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

I've stayed at this hotel before and thought it was a good deal for the price. It used to be under different management. We were supposed to stay 5 nights, we left after 2. The carpet in the executive suite had not been cleaned in ages. Our socks actually stuck to it. The breakfasts in the Holiday Inns are also... More 

Was this review helpful? Yes
Mark S, Front Office Manager at Holiday Inn Express Hotel & Suites Detroit-Utica, responded to this review

Thank you for taking the time to provide feedback on your stay. We apologize that your complimentary breakfast was not to your satisfactory. We value your feedback. It is very unfortunate the room conditions prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve your complete satisfaction.... More 

Santa Clarita, California
Top Contributor
79 reviews 79 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 5, 2014

I usually stay at another hotel chain and was booked here because of limited availability do to quick travel needs. I wasn't sure what to expect and read some of the reviews that had been posted. There seemed to be a concensus this was a good choice. We'll ! It was. I've been here several days and have nothing but... More 

Was this review helpful? Yes
Mark S, Front Office Manager at Holiday Inn Express Hotel & Suites Detroit-Utica, responded to this review

Your review is much appreciated! Thank you for the kind words about our staff! We strive to ensure your complete satisfaction! We look forward to seeing you again in the future! Have a great day! More 

Kitchener, Ontario, Canada
Senior Contributor
37 reviews 37 reviews
17 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed August 5, 2014

Let's start off by saying you will see and here everywhere about the Satisfaction policy that they want to know if you can't give it a 10, well it's a 10 and they will make sure it's a 10 if you don't think it is. It is easy, don't like something tell them and they make it right period! Hotel... More 

Was this review helpful? Yes
Mark S, Front Office Manager at Holiday Inn Express Hotel & Suites Detroit-Utica, responded to this review

Thank you for the 5 star rating on your most recent stay! We are delighted we were able to give you that "wow" factor! We are glad you enjoyed all of our amenities in the room, and hopefully you got a chance to go to all the great places you listed! I am glad we were able to give you... More 

Windsor
Senior Contributor
32 reviews 32 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed July 17, 2014

I booked two rooms through Hotwire.com for my wife and I, and another couple. We went to see Queen at the Palace of Auburn Hills. The hotel was about 20 minutes to the venue but the price was more than half of what closer hotels wanted. The rooms were clean, staff friendly and the free breakfast was very good. we... More 

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Mark S, Front Office Manager at Holiday Inn Express Hotel & Suites Detroit-Utica, responded to this review

Thank you for your review on your most recent stay! We hope you had a good time at the Queen Concert at the Palace! I am delighted to hear you had a positive experience. We look forward to seeing you again in the future! Have a great day! More 

Pelican rapids mn
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 5, 2014

We stayed here for several days and thoroughly enjoyed it! The staff was very friendly and helpful. Rooms were very clean and spacious. Breakfast was great!! Pool hours were somewhat limited. Only complaint was that our door would stick open so we had to make sure it closed completely every time we left the room! Would recommend this to others... More 

Was this review helpful? Yes
Mark S, Front Office Manager at Holiday Inn Express Hotel & Suites Detroit-Utica, responded to this review

Good morning, Thank you for the great review on your most recent stay! We are glad you had such a positive experience! Thank you for informing us about your door, we will have this corrected immediately. We hope to see you again in the future! Have a great day! More 

Marion, Virginia
1 review
5 of 5 stars Reviewed June 30, 2014

Spent the whole week here. Lots of activity. The staff was very good and always greeted you with a smile and a hello. My friends stayed in the hotel behind this one (Courtyard). The HI express had a much better breakfast and was closer to the restaurants. It was busy in the morning, but the breakfast staff kept up. I... More 

Was this review helpful? Yes
Mark S, Front Office Manager at Holiday Inn Express Hotel & Suites Detroit-Utica, responded to this review

Good evening, Thank you for the great review on your most recent stay! I am glad to hear our staff always greated you with a friendly smile. We pride ourselves on our customer service. I am delighted to hear that you enjoyed our complimentary hot breakfast. We hope you were able to enjoy some of our local restaurants. We hoper... More 

Windsor, Ontario
Top Contributor
79 reviews 79 reviews
28 hotel reviews
194 helpful votes 194 helpful votes
4 of 5 stars Reviewed June 10, 2014

Stayed here overnight last weekend for a nearby wedding. Got a decent rate @ $99. Check in was fast, the room was very nice. Clean. I liked that they had 2 types of pillows on the beds (soft and firm). Our room had a mini fridge and microwave, bonus. I don't usually bother about the TV, but they have direct... More 

Was this review helpful? Yes
Mark S, Front Office Manager at Holiday Inn Express Hotel & Suites Detroit-Utica, responded to this review

Thank you for your review on your most recent stay! We are glad to hear that you had such a great experience. I apologize that a call back was not made in a timely fashion regarding a taxi service. We value your feedback as a way to improve service, and avoid any problems again in the future. I am delighted... More 

Ontario, Canada
Senior Contributor
31 reviews 31 reviews
17 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed May 15, 2014

Had the chance to stay at this hotel for 3 nights and was very impressed. The staff, from the manager to the house keeping staff, were all very accommodating and knowledgeable. We were always greeted with a warm smile and a friendly hello. The are lots of restaurants and shopping within an easy walk or drive. The only drawback I... More 

Was this review helpful? Yes
Mark S, Front Office Manager at Holiday Inn Express Hotel & Suites Detroit-Utica, responded to this review

Good evening Byron, I am very pleased that you had such a positive experience with our staff! We pride ourselves on ensuring the highest standards of customer service! I am glad that our location provided you with many choices of restaurants and great shopping areas! Thank you for the positive feedback! We look forward to seeing you again in the... More 

Fayetteville, Arkansas
Senior Contributor
31 reviews 31 reviews
18 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed May 10, 2014

If you've never been to Detroit, you'll likely want to avoid anywhere within the actual city (you'll see what I mean when you trek towards and into the city on I-94 from the airport as an example). If you will be in the Detroit area and can stay reasonably North of the city, this HIE is a great choice that... More 

Was this review helpful? Yes
Mark S, Front Office Manager at Holiday Inn Express Hotel & Suites Detroit-Utica, responded to this review

Thank you for the great review! We hope you got to enjoy the nearby restaurants, and Dave and Buster's while you were here! We hope to see you again in the future! More 

Ludington, Michigan
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed March 7, 2014

We were looking for a last minute room and there are many hotels within a block of this location. Glad we picked the Holiday Inn Express. Picked it because it was a familiar name, will stay again because it was a clean and upscale hotel for a great price. The room had a great bed, was quiet, had a mini-fridge,... More 

Was this review helpful? Yes
Mark S, Front Office Manager at Holiday Inn Express Hotel & Suites Detroit-Utica, responded to this review

Good morning Twomckays, I am also glad you chose our hotel for your travelling needs, and that you will be back in the future. I am delighted to hear that you enjoyed all of our amenities that we have to offer. I am also happy that my staff also ensured that you had a great stay. We pride ourselves in... More 

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Additional Information about Holiday Inn Express Hotel & Suites Detroit-Utica

Address: 45555 Utica Park Blvd, Utica, MI 48315
Phone Number:
Location: United States > Michigan > Utica
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Detroit-Utica 2.5*
Number of rooms: 104
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Also Known As:
Holiday Inn Express Hotel And Suites Detroit-Utica
Holiday Inn Utica
Utica Holiday Inn

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