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Holiday Inn Express Hotel & Suites Detroit-Utica

2.5 of 5
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45555 Utica Park Blvd, Utica, MI 48315
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Holiday Inn Express Hotel & Suites Detroit-Utica
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Ranked #4 of 7 Hotels in Utica
A recent review
5 of 5 stars reviewed 1 week ago
Penny K Sterling Heights, Michigan
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65 Reviews from our TripAdvisor Community

Traveler rating
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    28
    6
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    2
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21
11
4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sterling Heights, Michigan
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 1 week ago

We stayed here for a night. It is close to malls and tons of other shopping. Lots or Restaurants near by and right behind the hotel is a Dave and Buster's. The hotel itself was clean, friendly staff, had a free breakfast with the most delicious cinnamon rolls!! There was also pancakes,sausage,eggs,bagels,cereal and many more items. The room had free... More 

Was this review helpful? Yes
Josh M, Front Office Manager at Holiday Inn Express Hotel & Suites Detroit-Utica, responded to this review

Hi PennyK, Thank you for the 5 Star Rating! We are glad to hear you enjoyed our services. I will pass your kind remarks to our staff. We look forward to seeing you during your next shopping trip to Utica! More 

Macomb, Michigan
Senior Contributor
33 reviews 33 reviews
15 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed April 24, 2015

Stayed 2 nights. Live in this area. Nice surroundings. Many restaurants within walking distance. Game entertainment and food at Dave and Busters just in back of hotel. Many, many stores and 2 malls within close driving distance. Clean hotel and rooms. Outside of the hotel nice, large free parking lot. Breakfast room very large also has couches and TVs. Standard... More 

Was this review helpful? Yes
Tammy M, General Manager at Holiday Inn Express Hotel & Suites Detroit-Utica, responded to this review

Hi Cjbb13, Thank you for all of the positive comments you shared regarding your stay with the Holiday Inn Express & Suites of Utica. We appreciate the feedback regarding the mattress and housekeeping service, as it gives us the opportunity to improve. I am disappointed that you did not have a comfortable night sleep with us. We are currently replacing... More 

Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed April 13, 2015

I took my six year old son here for a short staycation. The staff was very nice and caring. The rooms were very clean and the pool was a decent size. The entryway was beautiful. I have to say, Holiday Inns are stepping their game up these days. The cinnamon rolls at breakfast were hot and delish! They did have... More 

Was this review helpful? Yes
Josh M, Front Office Manager at Holiday Inn Express Hotel & Suites Detroit-Utica, responded to this review

MITravelingGirl95, Hello and thank you for posting! We very much appreciate the four stars and of course your kind remarks about our breakfast. I hope you will accept my apologies for any inconvenience you experienced. We have passed your comments to our general manager and she will forward. Thank you once again; please visit again soon. More 

Denver, Colorado
Senior Contributor
40 reviews 40 reviews
4 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed April 4, 2015

Fabulous staff who really go the extra mile. Very clean rooms. Easy access to Hall Rd (that has everything!). Fairly quiet, as you can hear heavy walkers above. Usual breakfast fair, but wish the eggs could come without cheese or just scrambled. Warm pool was great for the kiddos. Will look for an HI again.

Was this review helpful? Yes
Josh M, Front Office Manager at Holiday Inn Express Hotel & Suites Detroit-Utica, responded to this review

Hi Patron 17, Thank you for taking the time to fill out this review. I was happy to read that you enjoyed your time with us! Thank you for the 4 star-rating! I hope you will accept my apologies for any inconvenience you experienced. We hope you can return again soon. More 

Riverview, Michigan
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 27, 2015

This is a typical holiday Inn express. Breakfast was a typical continental breakfast. Staff was very helpful and nice. Very nice,clean,quite. Location is conveniently near restaurants,stores, and express way. Will be staying again when in area.

Was this review helpful? Yes
Tammy M, General Manager at Holiday Inn Express Hotel & Suites Detroit-Utica, responded to this review

Hi amanda965, Thank you for the 5 Star Rating! We are glad that you had a nice, and quiet stay with us. Your comments will be shared with the staff. We look forward to accommodating you in the near future! More 

Clinton Township, Michigan
1 review
4 of 5 stars Reviewed March 22, 2015

Debi the breakfast is the best. Front desk staff the best. The cleaning staff top drawer. Great breakfast food and Debi is the best :) The hotel manager cares we had a small issue with the comfort of the new mattress and did a follow up call,WOW. Great weekend get away for cabin fever.

Was this review helpful? Yes
Tammy M, General Manager at Holiday Inn Express Hotel & Suites Detroit-Utica, responded to this review

Hi gojr88, Thank you for the 4 Star Rating! Your kind comments have been shared with all the staff members. Our Utica Team works very hard to give every guest a memorable experience, and it is very rewarding when they get recognized for their hard work! Thank you again for your positive feedback. We look forward to your return visit... More 

London
Reviewer
5 reviews 5 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 22, 2015

We stayed one night during an overnight shopping getaway from Ontario. We planned to visit Lakeside Mall and Great Lakes Crossing. It was a last minute booking and we normally stay in Auburn Hills closer to Great Lakes. Rooms in Auburn Hills were scarce and expensive -- maybe the March Break effect? Prom season? Not sure. We checking in around... More 

Was this review helpful? Yes
Tammy M, General Manager at Holiday Inn Express Hotel & Suites Detroit-Utica, responded to this review

Hi MMMarvelousM, We are so happy that you chose the Holiday Inn Express & Suites - Utica location for your recent shopping getaway. Utica is a great central location for restaurants and shopping. Thank you for the 4 star rating, and all the kind comments regarding your stay experience! I hope you have an opportunity to come back and visit... More 

Trumbull, Connecticut
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed February 19, 2015

I often travel to Michigan and stay at this hotel. It is priced well. It is in a good location. The rooms are pretty spacious. I find the beds to be comfortable. It gets the job done! The staff is always nice and the rooms are well kept.

Was this review helpful? Yes
Mark S, Front Office Manager at Holiday Inn Express Hotel & Suites Detroit-Utica, responded to this review

Thank you for that great review. We are glad that you had such a great stay. We look forward to seeing you again in the future. Have a great day! More 

Raleigh, North Carolina
Top Contributor
59 reviews 59 reviews
20 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed January 2, 2015 via mobile

I've stayed at this hotel before and thought it was a good deal for the price. It used to be under different management. We were supposed to stay 5 nights, we left after 2. The carpet in the executive suite had not been cleaned in ages. Our socks actually stuck to it. The breakfasts in the Holiday Inns are also... More 

Was this review helpful? Yes
Mark S, Front Office Manager at Holiday Inn Express Hotel & Suites Detroit-Utica, responded to this review

Thank you for taking the time to provide feedback on your stay. We apologize that your complimentary breakfast was not to your satisfactory. We value your feedback. It is very unfortunate the room conditions prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve your complete satisfaction.... More 

Santa Clarita, California
Top Contributor
94 reviews 94 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed October 5, 2014

I usually stay at another hotel chain and was booked here because of limited availability do to quick travel needs. I wasn't sure what to expect and read some of the reviews that had been posted. There seemed to be a concensus this was a good choice. We'll ! It was. I've been here several days and have nothing but... More 

Was this review helpful? Yes
Mark S, Front Office Manager at Holiday Inn Express Hotel & Suites Detroit-Utica, responded to this review

Your review is much appreciated! Thank you for the kind words about our staff! We strive to ensure your complete satisfaction! We look forward to seeing you again in the future! Have a great day! More 

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