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Hyatt Place Detroit/Utica

#1 of 7 Hotels in Utica
Certificate of Excellence
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45400 Park Avenue, Utica, MI 48315
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Hyatt Place Detroit/Utica
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Hyatt Place Detroit/Utica
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201 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
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  • French first
  • German first
  • Italian first
  • Any
English first
  • All months
    (201)
  • Mar-May only
    (64)
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    (38)
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    (38)
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Nogales, United States
4 of 5 stars Reviewed 6 days ago NEW

Been staying at this hotel for many days and I feel very good with all people working here, they offer very good service to me. since 3 years ago or more, since first stay had the feeling for coming back, most of my points gain are from same hotel and really feel like at home.

Review collected in partnership with Hyatt Hotels

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2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Great location, very personable staff, needs some sprucing up especially the filthy carpet in the elevators. Outstanding beds, nice room layout, food very good in evening, breakfast outstanding but they ran out of virtually everything with 45 minutes remaining in the allotted time period.

Was this review helpful? Yes
Matthew G, Front Office Manager at Hyatt Place Detroit/Utica, responded to this review

Thank you very much for taking the time to write a review. I am glad that you loved our location and we are delighted to hear that you found the guest service, as well as our expanded hot-breakfast to be great. On behalf of the elevevators, we would like to apologize about the cleanliness and also thank you for for... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I had an excellent experience at the Hyatt Place in Utica. The check in process was very quick and easy. Upon check in I received a quick tour of the amenities that were available in the lobby area. The vending and ice machines are located on the first floor to reduce noise on the guest room floors. The room was... More 

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Matthew G, Front Office Manager at Hyatt Place Detroit/Utica, responded to this review

Thank you very much for your review! Hyatt's commitment in offering authentic hospitality is important to us with every interaction, and we are delighted to hear that you found the guest service as well as our complimentary hot-breakfast to be great. More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Excellent hotel with friendly staff. We stayed for eight nights and the staff treated us like family. The location was outstanding as there was a ton of restaurants and close to freeways. When we didn't have time to eat out, the front desk was able to provide dinner and deliver to our room even at 11:30PM. I was so impressed!

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Matthew G, Front Office Manager at Hyatt Place Detroit/Utica, responded to this review

Thank you very much for your glowing review, we are so thrilled to hear that you loved your Hyatt Place Utica stay! Our goal is to provide authentic hospitality and the best service possible to make our guests feel at home. Thank you again for staying with us, we hope to see you soon! More 

Canton, MI
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was one of the nicest hotels we've stayed in. The room was very spacious and clean with a huge couch. The amenities were great, such as the little bar in the hotel lobby, room service and the breakfast in the morning was nice. I especially enjoyed the check-out at 12:00. But what was the best part, was the customer... More 

Was this review helpful? Yes 1
Matthew G, Front Office Manager at Hyatt Place Detroit/Utica, responded to this review

Thank you so much for your rave review. We are glad to hear that you enjoyed your stay at Hyatt Place Detroit Utica. We strive to make our guests feel like they are at a home away from home. Thank you again for staying with us, we hope to see you soon! More 

Utica, MI, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

Spent 2 nights here and had a very good experience. Great service and location. Easy access to the Highway and close to Freedom Hill Amphitheater. Room Service was good as well. I would stay here again.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Matthew G, Front Office Manager at Hyatt Place Detroit/Utica, responded to this review

Thank you for taking the time to write a review. We are so delighted that you enjoyed your stay with us at the Hyatt Place Detroit/Utica. Our excellent service that you mentioned is made possible with our common goal of providing authentic hospitality to all of our valued guests. Thank you again for staying with us and we hope to... More 

1 review
4 of 5 stars Reviewed 3 weeks ago

We stayed four nights in this hotel and The room is very nice and clean and the stuff people is very helpful and the breakfast is good . The room has a good space for family's and the bed is very comfortable, we enjoyed our stay in the hotel.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Matthew G, Front Office Manager at Hyatt Place Detroit/Utica, responded to this review

Thank you very much for taking the time to write a review. I am glad that you loved our location and we are delighted to hear that you found the guest service, as well as our expanded hot-breakfast to be great. Thank you for choosing Hyatt Place and we would love to see you back soon! More 

Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We were there to celebrate our grandma's 100th birthday and had a block of rooms booked. We had family in from all over the country and all were commenting throughout how updated, clean and nice the rooms were. Hands down, my favorite part of the three nights we were was the super friendly and helpful staff at the hotel. They... More 

Was this review helpful? Yes 1
Matthew G, Front Office Manager at Hyatt Place Detroit/Utica, responded to this review

Thank you for your shining review! Hyatt's commitment in offering authentic hospitality is important to us with every interaction. We are delighted to hear that you found the guest service as well as our property location and amenities be great. Thank you again for staying with us and we hope to see you soon! More 

1 review
3 of 5 stars Reviewed 3 weeks ago

Great staff, very helpful and friendly. Nice comfortable beds but very noisy under window air conditioning/heating units made it difficult to sleep. Pool area is okay for kids but water is lukewarm and the facility doesn't offer a spa/jacuzzi area. Complimentary Breakfast isn't worth getting up for, in fact, pretty gross! Not fresh.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Matthew G, Front Office Manager at Hyatt Place Detroit/Utica, responded to this review

We truly appreciate your comments in regards to the breakfast food. We at Hyatt truly believe that the key to success is extending the best service and product possible, which includes our complimentary breakfast. This is why we appreciate hearing the true experience from our guests and for that, we thank you. We are sorry to hear you didn't enjoy... More 

Detroit, Michigan
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

First time with this hotel and hotel brand. I was very happy with my stay and felt like it was a refreshing surprise with some of the hotels I have stayed. I can not say enough about the staff. They were all extremely friendly, carried on conversations not because they felt like they had to but because they were being... More 

Was this review helpful? Yes
Matthew G, Front Office Manager at Hyatt Place Detroit/Utica, responded to this review

Thank you very much for your glowing review, we are so thrilled to hear that you loved your Hyatt Place Utica stay! I couldn't agree with you more, our team is a great family and we so lucky to be able to bring that kind of experience to each and every one of our guests. More 

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