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All 7 Utica hotels

Hyatt Place Detroit/Utica

3.0 of 5 Hotel   |   45400 Park Avenue, Utica, MI 48315
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Hyatt Place Detroit/Utica
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91%
Ranked #2 of 7 hotels in Utica
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Gigi9636 Decatur, Georgia
  • Reviews (133)
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133 people have reviewed this hotel

Traveler rating
    73
    46
    11
    1
    2
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47
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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English first
Decatur, Georgia
Contributor
14 reviews 14 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

No surprises if you are company loyal. Servce: room svc was faster than stat. Actually looked for a kitchen on our floor. Impressed with Chef of maintenance who responded to a very minor call. Kids enjoyed cookie svc & a healthy substitution (due to allergy). Location was close to grocer/pharmacy & mall. Our view was a stone wall. Up side... More

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NYS
Top Contributor
103 reviews 103 reviews
19 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 1 week ago

We have always gotten very nice hotels when we've gone with Hyatt places. This was no different. Their staff was VERY nice and tried to please ALL the time. The maintenance man was very helpful when our key wouldn't work, our cleaning lady went out of her way to be there as needed and do whatever we wanted. We were... More

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Horley, United Kingdom
Top Contributor
79 reviews 79 reviews
16 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is nicely appointed, rooms are comfortable, there is ease and plenty of parking but not much else. It is very convenient for travelling into Detroit and exploring areas around the lakes. The Hotel does not have much of a restaurant has a bar , well almost! Staff are polite and very accommodating.. If staying at this location there... More

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Livonia, Michigan
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

The guestrooms are clean and I loved the layout with the common living area that provided spacious seating. I didn't have a chance to check-out breakfast but I understand it is included in the rate. I wasn't sure why it took 4 people to run the Front Desk, but everyone seemed a bit stoic. Don't get me wrong they all... More

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Clarks Summit, Pennsylvania
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 22, 2014

I very recently had the opportunity to stay at the Hyatt Place while visiting relatives who live close by in Detroit, and overall, it was a very pleasant experience. Location: Very close to numerous shopping areas, and also quite close to the downtown Utica, and a little bit further away, downtown Rochester. It is located immediately adjacent to a tavern,... More

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Pilar F, Director of Sales at Hyatt Place Detroit/Utica, responded to this review

Thank you for all the praise! Our hotel is at an ideal location for shoppers, 2 malls within 5 miles and not far from Great Lakes Crossing Outlets. There is plenty to offer in the surrounding area for non-shoppers as well. We pride ourselves on our spacious, clean rooms and efficient friendly staff. We have passed your comments about the... More

Chicago, Illinois
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 15, 2014

I have stayed here twice now and the hotel is great. The rooms were spacious and the beds were comfortable. The past time that I stayed here, I had accidentally left my iTouch and a set of headphones in the room. I realized this the next day and called, and they checked their lost and found. I wasn't sure they... More

Was this review helpful? Yes 1
Pilar F, Director of Sales at Hyatt Place Detroit/Utica, responded to this review

We appreciate you taking the time to leave such a glowing review! We are very proud of our staff here at Hyatt Place, they are here 24/7 to make sure our customers needs are met. I think I speak for all the staff here in Utica in saying that we hope you will come back to visit us very soon! More

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed July 10, 2014

This was our second year staying at the Hyatt Place while visiting family. Last year we stayed for 5 days and for 8 days this year. The service has always been terrific- everyone there is friendly and helpful. The hotel is very clean and comfortable, although not fancy. It has a simple pool the kids love, with plenty of clean... More

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Pilar F, Director of Sales at Hyatt Place Detroit/Utica, responded to this review

Thank you for taking the time to leave such a wonderful review for our hotel. We are very fortunate to be able to cater to such a wide array of guests, from business types to families such as yours. Options such as our indoor heated pool and coffee to cocktails bar allows our guests to customize their trips with us.... More

Anamosa, Iowa
Senior Contributor
27 reviews 27 reviews
15 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 30, 2014

This hotel functions well as a business hotel. Nice free breakfast, great rooms and a very workable desk area. A small bar area and an open floor plan makes this a pleasant room to stay in. The staff was more than friendly and were eager to help anyway they could. I have only one complaint, the very weak coffee at... More

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Pilar F, Director of Sales at Hyatt Place Detroit/Utica, responded to this review

Thank you very much for your review! Hyatt's commitment in offering authentic hospitality is important to us with every interaction, and we are delighted to hear that you found the guest service as well as our expanded hot-breakfast to be great. We also thank you for the comments about the coffee, the coffee we had was just a test product.... More

Saint Paul, Minnesota
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 27, 2014

This was the first time we stayed at a Hyatt Place. I was pleasantly surprised at how nice and updated the hotel was. The service at the front desk was wonderful - every worker was extremely friendly. It was also very nice to have the bar available in the hotel whether for hot tea or a drink. The rooms were... More

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Pilar F, Director of Sales at Hyatt Place Detroit/Utica, responded to this review

Thank you for taking the time out of your schedule to complete a review on Trip Advisor about our hotel regarding your recent stay. Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making each and every guest experience the best it can be. Our General Manager will... More

London, ON
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 25, 2014

We decided to head to the Utica Hyatt based on previous positive reviews and I'm extremely pleased that we did. From the moment we checked in, Star, at the front desk was beyond courteous going the extra mile for excellent customer service. Our room (King suite) was perfect for my husband, daughter and I - nice and clean but was... More

Was this review helpful? Yes
Pilar F, Director of Sales at Hyatt Place Detroit/Utica, responded to this review

Thank you very much for your glowing review, we are so thrilled to hear that you loved your Hyatt Place Utica stay! I couldn't agree with you more, our team is a great family and we so lucky to be able to bring that kind of experience to each and every one of our guests. I kow our conviente 24/7... More

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Additional Information about Hyatt Place Detroit/Utica

Address: 45400 Park Avenue, Utica, MI 48315
Phone Number:
Location: United States > Michigan > Utica
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hyatt Place Detroit/Utica 3*
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Also Known As:
Hyatt Place Detroit/Utica Hotel Utica
Hyatt Utica
Utica Hyatt Place

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
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Number of rooms
124

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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