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Hyatt Place Detroit/Utica

#1 of 7 Hotels in Utica
Certificate of Excellence
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45400 Park Avenue, Utica, MI 48315
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Hyatt Place Detroit/Utica
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189 Reviews from our TripAdvisor Community

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Traveler rating
    111
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49
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
  • All months
    (189)
  • Mar-May only
    (64)
  • Jun-Aug only
    (49)
  • Sep-Nov only
    (38)
  • Dec-Feb only
    (38)
All months
1 review
5 of 5 stars Reviewed 4 days ago NEW

The customer service was some of the best I've experienced. The room was perfect for personal or business....a large couch to sprawl out on with a nice sized desk and the bed slightly separated from this part of the room. The breakfast was the best I've experienced in the hotel industry.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Newmarket, Canada
1 review
3 of 5 stars Reviewed 1 week ago

First time at this hotel and Brand of Hotel / chain Appearance was good. Front desk Staff on evening was very friendly and helpful. Morning Staff not so much Rooms clean and conforatble, however if you get any rooms next to or near and elevator, pray you have earplugs or are a sound sleeper. Very noisey. Every couple minutes all... More 

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Matthew G, Front Office Manager at Hyatt Place Detroit/Utica, responded to this review

Thank you for your review of our hotel. We greatly appreciate that you took time out of your day to provide honest feedback about your stay. I sincerely apologize that we placed you in a noisy room by the elevators. Please rest assured that we will use this as a training opportunity to ensure we are only using this room... More 

White Lake, Michigan, United States
Contributor
17 reviews 17 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Loved the room and the staff are the friendliest I've came across. We just walked in and told them we just were married and they gave us a room that was somewhat secluded. The breakfast choice was awesome! We couldn't have picked a better hotel in the area. The rooms were large with a nice big tv and comfortable beds.... More 

Was this review helpful? Yes
Matthew G, Front Office Manager at Hyatt Place Detroit/Utica, responded to this review

Thank you for your shining review! Hyatt's commitment in offering authentic hospitality is important to us with every interaction. We are delighted to hear that you found the guest service as well as our property location and amenities be great. Thank you again for staying with us and we hope to see you soon! More 

Orlando, United States
1 review
5 of 5 stars Reviewed 1 week ago

Excellent place for your stay. Breakfast, Fitness, Indoor Pool and spacious room, what else could you possible need. Staff attentive to needs and friendly. Great location. Traveled with a family of 4 and the room with 2 doubles and the pull out were just what we needed for everyone to have their own space.

Review collected in partnership with Hyatt Hotels

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Matthew G, Front Office Manager at Hyatt Place Detroit/Utica, responded to this review

Thank you very much for your glowing review, we are so thrilled to hear that you loved your Hyatt Place Utica stay! Our goal is to provide authentic hospitality and the best service possible to make our guests feel at home. Thank you again for staying with us, we hope to see you soon! More 

Navarre, Florida
1 review
5 of 5 stars Reviewed 1 week ago

Hotel was great with a central location. Staff was super friendly and the included breakfast and wi-fi was a big plus. If you have a large group they are more than willing to help you out. This can be with staying location or even a group discount.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Matthew G, Front Office Manager at Hyatt Place Detroit/Utica, responded to this review

Thank you very much for your review! Hyatt's commitment in offering authentic hospitality is important to us with every interaction, and we are delighted to hear that you found the guest service as well as our complimentary hot-breakfast to be great. More 

Chicago, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Great for business or pleasure. I stayed one night for business and was pleasantly surprised by the value. Counter staff was fast, friendly, attentive and proferssional. Entry features a nicely stocked snack / beverage counter and bar. Lobby and rooms are modern and updated. Room had all of the wiring / connections you would need as a business person. Nice... More 

Review collected in partnership with Hyatt Hotels

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Pilar F, Director of Sales at Hyatt Place Detroit/Utica, responded to this review

Thank you for your shining review! Hyatt's commitment in offering authentic hospitality is important to us with every interaction. We are delighted to hear that you found the guest service as well as our property location, guest room, and amenities be great. Thank you again for staying with us and we hope to see you soon! More 

Cass City, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

the hotel was a very nice hotel. staff were polite and friendly. the room was clean and set up for a relaxing evening. i was able to get a wonderful night's rest. i had a very long day and this hotel and room helped me for the next day.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Pilar F, Director of Sales at Hyatt Place Detroit/Utica, responded to this review

Thank you for your excellent review. Our Hyatt Place team is committed to offering each and every guest an exceptional experience during their visit. We are delighted to hear that you enjoyed stay and had a good night’s rest in our Hyatt Grand bed. Thank you very much once again for your comments, and we would love to see you... More 

Cicero
2 reviews
5 of 5 stars Reviewed 2 weeks ago

We came for a football camp and tried this line of hotel for the first time. Excellent experience. Sleeping was comfortable, provided breakfast early so we could attend a camp, front desk help was awesome.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Matthew G, Front Office Manager at Hyatt Place Detroit/Utica, responded to this review

Thank you for your shining review! Hyatt's commitment in offering authentic hospitality is important to us with every interaction. We are delighted to hear that you found the guest service as well as our property location and amenities be great. Thank you again for staying with us and we hope to see you soon! More 

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

As a business traveler, this Hyatt Place provided me with everything that I needed. A large, clean comfortable room with decent workspace. Very comfortable bed; a 42" flat panel TV (with input jack panel if you wanted to hook up a computer or tablet). A great breakfast; best free breakfast of any hotel chain. High quality products, juices, coffee, plus... More 

Was this review helpful? Yes
Matthew G, Front Office Manager at Hyatt Place Detroit/Utica, responded to this review

Thank you very much for your review! Hyatt's commitment in offering authentic hospitality is important to us with every interaction, and we are delighted to hear that you found the guest service as well as our complimentary hot-breakfast to be great. More 

toronto, Canada
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Staff are friendly and ready to help 24 hours a day. Always have a smile. Treat you like you are family. The staff seem to love their jobs and it shows. Hotel is immaculate as are the rooms. The hotel is extremely quiet at night and it's rare to hear any noise.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Matthew G, Front Office Manager at Hyatt Place Detroit/Utica, responded to this review

Thank you very much for your review! The Hyatt Place team is committed to offering authentic hospitality with every interaction. We are pleased to hear that you found the guest service as well as our roomy rooms to be great. Thank you again for staying with us and we hope to see you soon! More 

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