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Hyatt Place Detroit/Utica

#2 of 7 Hotels in Utica
Certificate of Excellence
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45400 Park Avenue, Utica, MI 48315
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Hyatt Place Detroit/Utica
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Hyatt Place Detroit/Utica
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160 reviews from our community

Traveler rating
    87
    55
    14
    1
    3
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54
39
14
39
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
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Hemlock
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Spotless, easy check-in & out, hot breakfast w/healthy choices, great location - restaurants nearby, starbucks coffee, excellent value for the price. My hubby loves the firm beds; I would prefer a little less firm, but everything else outweighs that for me.

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Harrisonburg, Virginia
Contributor
15 reviews 15 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

This was my first stay at this location and it was only for one night. I have stayed at two or three other Hyatt Places in other cities and this was the best. The main reason was the friendly, competent and effective staff. They went out of their way to make me feel welcome in several ways. Most importantly when... More 

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Downers Grove, Illinois
Top Contributor
50 reviews 50 reviews
7 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 1 week ago

Things have shaped up very nicely since my last visit to this hotel. The breakfast has improved along with the service at the front desk. The staff was friendly and cordial something that was lacking on my last visit. The price is high but worth it.

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Fort Worth, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

As always the stay was uneventful and the staff makes it feel like home away from home. I look forward to my next stay at the Hyatt Utica. The mattress wasn’t like I’m accustom to while there? I don’t know if it was just me or if some of the rooms have different mattress. I would have to say Kelly... More 

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Tyler, Texas
2 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We have stayed here many times and had a reasonable time. However on this visit we were given a room with a known malfunctioning AC unit that was loud and not working, bugs it he bathroom, hard beds, black residue from the faucets and hard beds. Lastly, loud hallway noise.

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Grand Rapids
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

It was the Easter weekend and I guessed the hotel was full. It reflected from breakfast time - 40 minutes before it closes - food (include bread, cereal, fruit, sauages) was running low without refilling, plates were running out, coffee was out for a good 15 minutes. Having said that - staff are very nice and helpful

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Was this review helpful? Yes 1
Stratford, Connecticut
Top Contributor
67 reviews 67 reviews
28 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 2 weeks ago

very consistent. close to retail hell. Chain restaurants galore but that's macomb county for you. Great staff and rooms. Bed was a bit too squishy but the sheets and pillows were good. The gym was well equipped with towels and water. No one was ever in there so that was nice.

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Fergus, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great value. Pleasant, clean, unpretentious hotel with nice large rooms with a great sitting area. I have stayed numerous times in the area and tried different hotels,but always come back to this one. Friendly, helpful staff.

Review collected in partnership with Hyatt Hotels

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Pilar F, Director of Sales at Hyatt Place Detroit/Utica, responded to this review

Thank you very much for your glowing review, we are so thrilled to hear that Hyatt Place Utica is your preferred hotel when you come to the area. We take great pride in welcoming all of our guests and trying our best to make them feel at home. Thank you once again for staying with us, we hope to see... More 

Augusta, Maine, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

I stayed here for two weeks while attending a training class for the government. Overall, I was pretty happy with the experience. The hotel is close to Dave and Buster's, and many other attractions. It's located right off the highway, making it easy to get to. The food was great, the staff were helpful and the room exceeded my expectations.... More 

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Stow, Ohio
Contributor
20 reviews 20 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 5 weeks ago

First the good stuff. Price (with AAA) was great for the area. Excellent staff service, starting with Matt greeting us at the door. Solid hot breakfast, pancakes, eggs and sausage. Real orange juice a nice touch. Pool was pleasant temperature, although small and easily crowded; really for small children only. Rooms are large, beds very comfortable, sofabed allows accommodations for... More 

Was this review helpful? Yes 1
Pilar F, Director of Sales at Hyatt Place Detroit/Utica, responded to this review

Thank you very much for your review! We are thrilled to hear that you found our guest service as well as the hot-breakfast to be outstanding. We appreciate your feedback! That is how we know the areas where we can improve so we can continue to provide excellent service to our guests. If there is anything we can do to... More 

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