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Hyatt Place Detroit/Utica

#1 of 7 Hotels in Utica
Certificate of Excellence
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45400 Park Avenue, Utica, MI 48315
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1 room 1 guest
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Hyatt Place Detroit\/Utica
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214 Reviews from our TripAdvisor Community

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Traveler rating
    122
    68
    19
    1
    4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
  • All months
    (214)
  • Mar-May only
    (64)
  • Jun-Aug only
    (74)
  • Sep-Nov only
    (38)
  • Dec-Feb only
    (38)
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Utica, United States
5 of 5 stars Reviewed 4 days ago NEW

My Mom, my two sisters, and my adult niece have a 3 day girls' shopping getaway every year. We have been doing this ever since I was a young girl...our Mom would take us. She is now 78, and wouldn't miss her trip with her girls for anything. We have stayed here at the Hyatt Place for the past 7... More 

Review collected in partnership with Hyatt Hotels

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Clarksville, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

No sooner did we start to get settled into our room when we saw the army of ants. The front desk staff was very apologetic and moved us to another room. The next evening we saw ants in that room also. Once again we were moved. Three rooms within 24 hours all with ants and the 3rd room also had... More 

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes 1
Cincinnati, Ohio
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Room is very clean and comfortable. Sectional sofa in room is nice, especially when staying in hotel a few days. Staff is very friendly and helpful. Breakfast was very good!! Not your average hotel breakfast :)

Was this review helpful? Yes 1
Matthew G, Front Office Manager at Hyatt Place Detroit/Utica, responded to this review

Thank you very much for your glowing review, we are so thrilled to hear that you loved your Hyatt Place Utica stay! Our goal is to provide authentic hospitality and the best service possible to make our guests feel at home. Thank you again for staying with us, we hope to see you soon! More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Hyatt place is a great place to stay. All of the amenities you can ask for and great hot breakfast choices. Free internet and printing in the business center! I will book a Hyatt place as often as I can.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes 1
Matthew G, Front Office Manager at Hyatt Place Detroit/Utica, responded to this review

Thank you for your shining review! Hyatt's commitment in offering authentic hospitality is important to us with every interaction. We are delighted to hear that you found the guest service as well as our property location and amenities be great. Thank you again for staying with us and we hope to see you soon! More 

Iowa
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I really liked this hotel. The beds were comfortable, the room was clean. The staff was wonderful, extremely friendly and helpful. The free breakfast had so many options and was hot. We were there for a wedding so we most likely won't ever be coming back to Utica, but if we ever do, I will be booking this hotel I... More 

Was this review helpful? Yes 1
Matthew G, Front Office Manager at Hyatt Place Detroit/Utica, responded to this review

Thank you for your shining review! Hyatt's commitment in offering authentic hospitality is important to us with every interaction. We are delighted to hear that you found the guest service as well as our property location and amenities be great. We apologize for the inconvenience you experienced in the middle of the night. If you ever happen to be in... More 

Michigan, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Lack of management involvement affords poor customer service here, most employees don't care. Housekeeping staff poorly trained and sometimes just don't show up. Noisy wedding guests all night unaddressed by management.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes 1
Flamborough, Canada
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Came to this Hyatt for a wedding in Utica. Good hotel with an awesome staff and the 24 hour room service is great for late night check in. The rooms are large, clean and comfortable. We had rooms 605 and 607 interconnecting. They even allow pets so our little dog had a fun time. Free hot breakfast too.

Was this review helpful? Yes
Matthew G, Front Office Manager at Hyatt Place Detroit/Utica, responded to this review

Thank you for your shining review! Hyatt's commitment in offering authentic hospitality is important to us with every interaction. We are delighted to hear that you found the guest service as well as our property location and amenities be great. Thank you again for staying with us and we hope to see you soon! More 

Ann Arbor, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Stayed here while visiting Freedom Hill for a concert. Nice clean Hyatt Place with friendly staff.It was a short trip, but hassle free. It was nice they allow state university employees the state government rate.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Matthew G, Front Office Manager at Hyatt Place Detroit/Utica, responded to this review

Thank you so much for your rave review. We are glad to hear that you enjoyed your stay at Hyatt Place Detroit Utica. We strive to make our guests feel like they are at a home away from home. We hope to see you soon! More 

Zeeland, Michigan
Level Contributor
28 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Ours was a very short stay in this hotel as it was just a stopping spot "along the way" of a recent trip. Nonetheless, it did the job well for us. The rooms are inviting and accommodating (and laid out in such a way that you feel like you have two rooms) and the staff was helpful.

Was this review helpful? Yes
Matthew G, Front Office Manager at Hyatt Place Detroit/Utica, responded to this review

Thank you very much for your glowing review, we are so thrilled to hear that you loved your Hyatt Place Utica stay! Our goal is to provide authentic hospitality and the best service possible to make our guests feel at home. Thank you again for staying with us, we hope to see you soon! More 

1 review
4 of 5 stars Reviewed 3 weeks ago

The desk clerks were great, especially mike and Mac. The room could have been more comfortable wit an overstuffed chair an larger t.v. Screen. The room was large because we were in the handicapped room.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Matthew G, Front Office Manager at Hyatt Place Detroit/Utica, responded to this review

Thank you very much for your glowing review, we are so thrilled to hear that you loved your Hyatt Place Utica stay! Our goal is to provide authentic hospitality and the best service possible to make our guests feel at home. Thank you again for staying with us and for the room suggestions as I will mention it to our... More 

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