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All 7 Utica hotels

Hyatt Place Detroit/Utica

3.0 of 5 Hotel   |   45400 Park Avenue, Utica, MI 48315
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Hyatt Place Detroit/Utica
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Ranked #2 of 7 Hotels in Utica
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
MrWizard54 Sault Ste. Marie, Michigan, United States
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139 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sault Ste. Marie, Michigan, United States
Top Contributor
89 reviews 89 reviews
8 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I don't know why the hotels in this area are so expensive and always booked solid, but it seems to be a trend. I haven't been impressed with some of the others, so when I had a corporate rate here, I wanted to try something different. I was incredibly glad I did. I have stayed in hotels that were almost... More

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Pilar F, Director of Sales at Hyatt Place Detroit/Utica, responded to this review

Thank you for the great review on your most recent stay! We are glad you had such a positive experience! Thank you for informing us about the grate on the floor drain in the bathroom had a loose screw, we will place our rafar to double check all of them and make sure we corrected immediately. We will also send... More

Senior Contributor
40 reviews 40 reviews
15 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 1 week ago

We drive from the west side of the state to stay here. Awesome rooms, clean, with a nice pool. So close to Dave and Busters that we just walk over. It's only a 15 minute drive to Great Lakes Crossings Mall. Staff is always very friendly and helpful.

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Pilar F, Director of Sales at Hyatt Place Detroit/Utica, responded to this review

Your review is much appreciated! Thank you for the lovely words about our staff! We strive to ensure your complete satisfaction! We look forward to seeing you again in the future! Have a great day! More

California
Top Contributor
58 reviews 58 reviews
25 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I loved nearly everything about the Hyatt Place in Utica. Up-front, though, the things I didn't care for: some road noise (which starts at about 4am and which we mitigated by using the fan on the a/c), the mattress (which bothered my back), lack of storage space (my husband and I were visiting family for a full week -- the... More

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Pilar F, Director of Sales at Hyatt Place Detroit/Utica, responded to this review

Thank you so much for the review , we are so delighted that you loved your stay with us at the Hyatt Place Detroit/Utica. Our warm atmosphere that you mentioned is made possible with our common goal of providing authentic hospitality to all of our valued guests. More

Romeoville, Illinois
1 review
4 of 5 stars Reviewed 3 weeks ago

I was very pleased with everything. However, I was very disappointed how my reservations were interrupted with Hotels.com. They lead me to believe I was making my reservation with the Hyatt Place when in fact they were not and charged me $10 more per night. I wrote the CEO and informed him of the deception. I will never make that... More

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Elgin, Illinois
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed September 8, 2014

This is our go-to hotel when we visit family in Utica. It has been consistent in its high-quality service, cleanliness, amenities and the friendliness of its staff. The high TripAdvisor rating is well-deserved. Though it is a dog-friendly hotel, there were no issues from our perspective as non-dog owners. The rooms are large with wetbars, refrigerators, sitting and work areas... More

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Pilar F, Director of Sales at Hyatt Place Detroit/Utica, responded to this review

Thank you for your continued loyalty! We are a dog friendly hotel, guests are welcome to bring their 4-legged friends for a fee. However we understand that just because we are pet friendly doesn't mean our guests are. Dog rooms are carefully cleaned and accommodated for! Your remarks about our telephone service have been forwarded to our corporate office and... More

Yuma
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed September 2, 2014

We had a very pleasant stay at this hotel from check-in to check-out. Although the hotel has its own restaurant and bar, there are other restaurants/bars walking distance from the hotel. The front desk staff was very polite and knowledgeable of the surrounding area and provided maps for your convenience. Housekeeping staff was awesome too.

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Pilar F, Director of Sales at Hyatt Place Detroit/Utica, responded to this review

Thank you for staying with us! Our hotel is the perfect location whether you are looking for restaurants, theater, museums or parks. Our staff is very knowledgeable about our surrounding area and is available to assist you and answer your questions 24/7! We hope to see you again so you can experience all that Utica and Detroit has to offer! More

Decatur, Georgia
Contributor
18 reviews 18 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 1, 2014

No surprises if you are company loyal. Servce: room svc was faster than stat. Actually looked for a kitchen on our floor. Impressed with Chef of maintenance who responded to a very minor call. Kids enjoyed cookie svc & a healthy substitution (due to allergy). Location was close to grocer/pharmacy & mall. Our view was a stone wall. Up side... More

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Pilar F, Director of Sales at Hyatt Place Detroit/Utica, responded to this review

Thank you for the wonderful review! Our Borrows program offers travellers the chance to buy, borrow or enjoy an array of items travellers frequently forget. From phone chargers to toothpaste, we understand forgetting an item or two in the chaos of packing! We hope to see you again soon! More

NYS
Top Contributor
102 reviews 102 reviews
18 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed August 25, 2014

We have always gotten very nice hotels when we've gone with Hyatt places. This was no different. Their staff was VERY nice and tried to please ALL the time. The maintenance man was very helpful when our key wouldn't work, our cleaning lady went out of her way to be there as needed and do whatever we wanted. We were... More

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Pilar F, Director of Sales at Hyatt Place Detroit/Utica, responded to this review

Thank you for choosing Hyatt! Our Hyatt Gold Passport Reward program is perfect for travellers that stay at Hyatt's worldwide! Whether you find yourself visiting a couple days a week or multiple weeks during the year, our program will offer you reward points redeemable for free nights and upgrades (where available). Thank you for your feedback on your room! We... More

Horley, United Kingdom
Top Contributor
83 reviews 83 reviews
16 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed August 18, 2014

This hotel is nicely appointed, rooms are comfortable, there is ease and plenty of parking but not much else. It is very convenient for travelling into Detroit and exploring areas around the lakes. The Hotel does not have much of a restaurant has a bar , well almost! Staff are polite and very accommodating.. If staying at this location there... More

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Pilar F, Director of Sales at Hyatt Place Detroit/Utica, responded to this review

Thank you for staying with us! Our hotel is conveniently located near downtown Utica, which offers an abundance of food and entertainment opportunities. We are also a few miles for Detroit, for even more fun! We appreciate your input about our menu. We will pass this message along to our corporate office to inquire about expanding our food options. Our... More

Livonia, Michigan
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 15, 2014

The guestrooms are clean and I loved the layout with the common living area that provided spacious seating. I didn't have a chance to check-out breakfast but I understand it is included in the rate. I wasn't sure why it took 4 people to run the Front Desk, but everyone seemed a bit stoic. Don't get me wrong they all... More

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Pilar F, Director of Sales at Hyatt Place Detroit/Utica, responded to this review

Thank you for taking the time to offer us some feedback! Here at Hyatt Place, we do offer a larger standard guest room to allow our guests to stretch out and relax. The separate living area and cozy corner couch provides alternative seating in the room, great for families AND single travellers. We hope you will come back and see... More

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Additional Information about Hyatt Place Detroit/Utica

Address: 45400 Park Avenue, Utica, MI 48315
Phone Number:
Location: United States > Michigan > Utica
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hyatt Place Detroit/Utica 3*
Number of rooms: 124
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Also Known As:
Hyatt Place Detroit/Utica Hotel Utica
Hyatt Utica
Utica Hyatt Place

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