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All 7 Utica hotels

Hyatt Place Detroit/Utica

3.0 of 5 Hotel   |   45400 Park Avenue, Utica, MI 48315
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Hyatt Place Detroit/Utica
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91%
Ranked #2 of 7 hotels in Utica
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed May 30, 2014
Tim K Anamosa, Iowa
  • Reviews (126)
  • Photos (24)
  • Amenities
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  • Room tips (20)
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126 people have reviewed this hotel

Traveler rating
    69
    43
    11
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45
31
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28
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
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English first
Anamosa, Iowa
Contributor
15 reviews 15 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 30, 2014

This hotel functions well as a business hotel. Nice free breakfast, great rooms and a very workable desk area. A small bar area and an open floor plan makes this a pleasant room to stay in. The staff was more than friendly and were eager to help anyway they could. I have only one complaint, the very weak coffee at... More

Was this review helpful? Yes
Pilar F, Director of Sales at Hyatt Place Detroit/Utica, responded to this review

Thank you very much for your review! Hyatt's commitment in offering authentic hospitality is important to us with every interaction, and we are delighted to hear that you found the guest service as well as our expanded hot-breakfast to be great. We also thank you for the comments about the coffee, the coffee we had was just a test product.... More

Saint Paul, Minnesota
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 27, 2014

This was the first time we stayed at a Hyatt Place. I was pleasantly surprised at how nice and updated the hotel was. The service at the front desk was wonderful - every worker was extremely friendly. It was also very nice to have the bar available in the hotel whether for hot tea or a drink. The rooms were... More

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Pilar F, Director of Sales at Hyatt Place Detroit/Utica, responded to this review

Thank you for taking the time out of your schedule to complete a review on Trip Advisor about our hotel regarding your recent stay. Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making each and every guest experience the best it can be. Our General Manager will... More

London, ON
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 25, 2014

We decided to head to the Utica Hyatt based on previous positive reviews and I'm extremely pleased that we did. From the moment we checked in, Star, at the front desk was beyond courteous going the extra mile for excellent customer service. Our room (King suite) was perfect for my husband, daughter and I - nice and clean but was... More

Was this review helpful? Yes
Pilar F, Director of Sales at Hyatt Place Detroit/Utica, responded to this review

Thank you very much for your glowing review, we are so thrilled to hear that you loved your Hyatt Place Utica stay! I couldn't agree with you more, our team is a great family and we so lucky to be able to bring that kind of experience to each and every one of our guests. I kow our conviente 24/7... More

Senior Contributor
35 reviews 35 reviews
19 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed March 21, 2014

Everything was fine, just what one would expect from a Hyatt Place, until someone did something in their room. An alarm was set, sprinklers went off, fire department called. I had no problem with that, there's no way for the Hotel to control that. When they proceeded to address the damage late at night, that's where things turned for the... More

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London, Ontario
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 14, 2014

Hotel staff was very friendly and helpful. Rooms and hotel were clean and new. Breakfast was excellent with hot and cold choices. Pool was well maintained. Sitting area in rooms was lovely for extra space for a family. Location is excellent for shopping. Our only complaint was that our room was an adjoining room and we could here the telephone... More

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Pilar F, Director of Sales at Hyatt Place Detroit/Utica, responded to this review

Thank you for the nice comments and please note that your comments and feedbackare extremely valuable to my staff and I and we will utilize your response by continuing to focus on making each and every guest experience the most enjoyable. I hope to see you in the future. More

Toronto, Canada
Top Contributor
66 reviews 66 reviews
21 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed March 9, 2014

Overall great experience. Came with a hockey team and the hotel was very accomodating. They even added a larger table in the lobby for parents to chat at in the evening. The room was clean and no complaints about it at all. Breakfast was busy difficult to find a seat, but there always seemed to be enough food. Nice safe... More

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Pilar F, Director of Sales at Hyatt Place Detroit/Utica, responded to this review

Thank you very much for your review, I am glad that you enjoyed our location and the surrounding area. We are very proud to be located in the middle of Macomb's Million Dollar Mile and are surrounded by numerous shopping destinations and over 100 restaurants. Thank you once again for staying with us, we hope to see you back soon! More

Bayfield, Canada
Contributor
11 reviews 11 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 20, 2014

Our experience here was totally positive from the moment we were greeted at the check in to the moment we left and were wished a safe drive. The staff is excellent and really make you feel welcome. Breakfast choices were great and lots of comfortable seating available. The room was quiet, spacious and comfortable, offering a separate living area with... More

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Pilar F, Director of Sales at Hyatt Place Detroit/Utica, responded to this review

Thank you for taking the time out of your schedule to complete a Trip Advisor Survey regarding your recent stay at Hyatt place Detroit-Utica. Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making each and every guest experience the best it can be. We hope to be... More

Ontario
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed February 18, 2014

We really enjoyed this hotel. Staff was very friendly, including a woman who was working her first day on Friday night! (congrats btw!) The room was nicely appointed with wet bar and bar fridge, desk, L shaped sleeper couch with ottoman. The bed was very comfortable! We stay in Utica a lot to shop and often travel with our two... More

Was this review helpful? Yes 1
Pilar F, Director of Sales at Hyatt Place Detroit/Utica, responded to this review

Thank you so much for taking the time to complete a trip advisor survey. We appreciate the feed back and happy to hear you had a great stay with us. We will share your comments with our staff. See you soon! More

Detroit, Michigan
Top Contributor
148 reviews 148 reviews
27 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed February 16, 2014

I very much enjoyed this hotel! I think it's a great value for the money. The staff are great! The rooms are large, clean, and well appointed. The breakfast is very good with a nice variety of options including some you don't see at other Hyatt Place properties. The sleep quality is good as the guests are quiet and respectful... More

Was this review helpful? Yes
Pilar F, Director of Sales at Hyatt Place Detroit/Utica, responded to this review

We appreciate your comments about your recent stay at the Hyatt Place Detroit-Utica. We are very happy to hear that you were completely satisfied with the hotel and the staff. Again thank you for your comments and your business and we hope to see you again soon! More

Leamington, Canada
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed January 25, 2014

This hotel was very comfortable once we got into our room. Clean and neat. Would recommend this as a good place to stay. Centrally located for good shopping. Provides a nice complimentary breakfast. Bedding was nice and clean. Never used the pool

Was this review helpful? Yes
Pilar F, Director of Sales at Hyatt Place Detroit/Utica, responded to this review

Thank you for your review, I'm glad to hear that you enjoyed your stay at the Hyatt Place Detroit/Utica. Our complimentary AM skillet breakfast offers a wide variety every day, and we look forward in continuing to expand our selections. Please join us back soon, this harsh Michigan winter surely makes a dip in our indoor heated pool sound all... More

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Additional Information about Hyatt Place Detroit/Utica

Address: 45400 Park Avenue, Utica, MI 48315
Phone Number:
Location: United States > Michigan > Utica
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hyatt Place Detroit/Utica 3*
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Also Known As:
Hyatt Place Detroit/Utica Hotel Utica
Hyatt Utica
Utica Hyatt Place

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Class
Number of rooms
124

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