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All 7 Utica hotels

Hyatt Place Detroit/Utica

3.0 of 5 Hotel   |   45400 Park Avenue, Utica, MI 48315
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Hyatt Place Detroit/Utica
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Ranked #2 of 7 hotels in Utica
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 4 weeks ago
bfh_London_ON London, ON
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124 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
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English first
London, ON
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We decided to head to the Utica Hyatt based on previous positive reviews and I'm extremely pleased that we did. From the moment we checked in, Star, at the front desk was beyond courteous going the extra mile for excellent customer service. Our room (King suite) was perfect for my husband, daughter and I - nice and clean but was... More

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Pilar F, Director of Sales at Hyatt Place Detroit/Utica, responded to this review

Thank you very much for your glowing review, we are so thrilled to hear that you loved your Hyatt Place Utica stay! I couldn't agree with you more, our team is a great family and we so lucky to be able to bring that kind of experience to each and every one of our guests. I kow our conviente 24/7... More

Senior Contributor
30 reviews 30 reviews
16 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Everything was fine, just what one would expect from a Hyatt Place, until someone did something in their room. An alarm was set, sprinklers went off, fire department called. I had no problem with that, there's no way for the Hotel to control that. When they proceeded to address the damage late at night, that's where things turned for the... More

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London, Ontario
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 14, 2014

Hotel staff was very friendly and helpful. Rooms and hotel were clean and new. Breakfast was excellent with hot and cold choices. Pool was well maintained. Sitting area in rooms was lovely for extra space for a family. Location is excellent for shopping. Our only complaint was that our room was an adjoining room and we could here the telephone... More

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Pilar F, Director of Sales at Hyatt Place Detroit/Utica, responded to this review

Thank you for the nice comments and please note that your comments and feedbackare extremely valuable to my staff and I and we will utilize your response by continuing to focus on making each and every guest experience the most enjoyable. I hope to see you in the future. More

Toronto, Canada
Top Contributor
63 reviews 63 reviews
21 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed March 9, 2014

Overall great experience. Came with a hockey team and the hotel was very accomodating. They even added a larger table in the lobby for parents to chat at in the evening. The room was clean and no complaints about it at all. Breakfast was busy difficult to find a seat, but there always seemed to be enough food. Nice safe... More

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Pilar F, Director of Sales at Hyatt Place Detroit/Utica, responded to this review

Thank you very much for your review, I am glad that you enjoyed our location and the surrounding area. We are very proud to be located in the middle of Macomb's Million Dollar Mile and are surrounded by numerous shopping destinations and over 100 restaurants. Thank you once again for staying with us, we hope to see you back soon! More

Bayfield, Canada
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 20, 2014

Our experience here was totally positive from the moment we were greeted at the check in to the moment we left and were wished a safe drive. The staff is excellent and really make you feel welcome. Breakfast choices were great and lots of comfortable seating available. The room was quiet, spacious and comfortable, offering a separate living area with... More

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Pilar F, Director of Sales at Hyatt Place Detroit/Utica, responded to this review

Thank you for taking the time out of your schedule to complete a Trip Advisor Survey regarding your recent stay at Hyatt place Detroit-Utica. Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making each and every guest experience the best it can be. We hope to be... More

Ontario
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed February 18, 2014

We really enjoyed this hotel. Staff was very friendly, including a woman who was working her first day on Friday night! (congrats btw!) The room was nicely appointed with wet bar and bar fridge, desk, L shaped sleeper couch with ottoman. The bed was very comfortable! We stay in Utica a lot to shop and often travel with our two... More

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Pilar F, Director of Sales at Hyatt Place Detroit/Utica, responded to this review

Thank you so much for taking the time to complete a trip advisor survey. We appreciate the feed back and happy to hear you had a great stay with us. We will share your comments with our staff. See you soon! More

Detroit, Michigan
Top Contributor
125 reviews 125 reviews
23 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed February 16, 2014

I very much enjoyed this hotel! I think it's a great value for the money. The staff are great! The rooms are large, clean, and well appointed. The breakfast is very good with a nice variety of options including some you don't see at other Hyatt Place properties. The sleep quality is good as the guests are quiet and respectful... More

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Pilar F, Director of Sales at Hyatt Place Detroit/Utica, responded to this review

We appreciate your comments about your recent stay at the Hyatt Place Detroit-Utica. We are very happy to hear that you were completely satisfied with the hotel and the staff. Again thank you for your comments and your business and we hope to see you again soon! More

Leamington, Canada
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 25, 2014

This hotel was very comfortable once we got into our room. Clean and neat. Would recommend this as a good place to stay. Centrally located for good shopping. Provides a nice complimentary breakfast. Bedding was nice and clean. Never used the pool

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Pilar F, Director of Sales at Hyatt Place Detroit/Utica, responded to this review

Thank you for your review, I'm glad to hear that you enjoyed your stay at the Hyatt Place Detroit/Utica. Our complimentary AM skillet breakfast offers a wide variety every day, and we look forward in continuing to expand our selections. Please join us back soon, this harsh Michigan winter surely makes a dip in our indoor heated pool sound all... More

Utica, Michigan
Senior Contributor
34 reviews 34 reviews
21 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 14, 2014

I have now stayed at this hotel twice and really enjoyed both stays. Hotel staff is always very friendly and helpful from front desk to breakfast to housekeeping staff. Room was very nice with updated decor and extra space/furniture that you normally do not have in hotel rooms. Bed was very comfortable. Lobby is very nice and breakfast selection is... More

Was this review helpful? Yes
Pilar F, Director of Sales at Hyatt Place Detroit/Utica, responded to this review

Thank you so much for your review and repeat stays with us at the Hyatt Place Detroit/Utica! Our wonderful team is so happy to hear that you have been pleased with the staff and offerings here at the property, and we can't wait for your return! Our spacious rooms, great service and complimentary breakfast are just a few reasons to... More

Contributor
18 reviews 18 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed December 29, 2013

We love the Hyatt Place brand because they have a living room, small kitchenette, and seating area. This hotel is very nice because it is less than a block away from Dave and Busters. Actually, to get to Dave and Busters you walk out of the hotel parking lot across the road and you're in Dave and Busters parking lot.... More

Was this review helpful? Yes
Pilar F, Director of Sales at Hyatt Place Detroit/Utica, responded to this review

Thanks for your review, it's great to hear that you enjoyed the property. We are thrilled to be so close to Dave and Busters (literally right next door!) - always a fun time that is sure to delight! Look for specials on our Hyatt.com, as from time to time we are proud to offer a Dave and Busters amenity package.... More

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Additional Information about Hyatt Place Detroit/Utica

Also Known As:
Hyatt Place Detroit/Utica Hotel
Hyatt Place Detroit/Utica Hotel Utica
Hyatt Utica
Utica Hyatt
Utica Hyatt Place
Address: 45400 Park Avenue, Utica, MI 48315
Phone Number:
Location: United States > Michigan > Utica
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 7 hotels in Utica
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hyatt Place Detroit/Utica 3*
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