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Hyatt Place Detroit/Utica

3.0 of 5 45400 Park Avenue, Utica, MI 48315
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Certificate of Excellence 2014
Hyatt Place Detroit/Utica
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Hyatt Place Detroit/Utica
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142 reviews from our community

Traveler rating
    77
    51
    11
    1
    2
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49
34
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33
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Oradea
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

One of the best options in the area: You have free: internet, parking, breakfast. All of the staff are kind and more than happy to help you. Rooms are excellent furnished , pretty big and modern. One of the best I've traveled in a while

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Downers Grove, Illinois
Senior Contributor
42 reviews 42 reviews
6 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Better breakfast everyday in a week long stay; staff seemed to enjoy their jobs because of smiles and my interactions with them, Only objection was the television channel listing showed that they had ESPN 2 but they didn't and there were several programs that I had hoped to watch but couldn't.

Was this review helpful? Yes 1
Woodbridge, Virginia, United States
Senior Contributor
27 reviews 27 reviews
14 hotel reviews
5 of 5 stars Reviewed November 6, 2014

Very good. Free breakfast Free internet Free parking Free dinner on Wednesdays. I loved nearly everything about the Hyatt Place in Utica. Hope to return one day. Loved it. Loved it. Loved it. Loved it.

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Sault Ste. Marie, Michigan, United States
Top Contributor
89 reviews 89 reviews
8 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed October 28, 2014

I don't know why the hotels in this area are so expensive and always booked solid, but it seems to be a trend. I haven't been impressed with some of the others, so when I had a corporate rate here, I wanted to try something different. I was incredibly glad I did. I have stayed in hotels that were almost... More 

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Pilar F, Director of Sales at Hyatt Place Detroit/Utica, responded to this review

Thank you for the great review on your most recent stay! We are glad you had such a positive experience! Thank you for informing us about the grate on the floor drain in the bathroom had a loose screw, we will place our rafar to double check all of them and make sure we corrected immediately. We will also send... More 

Senior Contributor
44 reviews 44 reviews
15 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed October 18, 2014

We drive from the west side of the state to stay here. Awesome rooms, clean, with a nice pool. So close to Dave and Busters that we just walk over. It's only a 15 minute drive to Great Lakes Crossings Mall. Staff is always very friendly and helpful.

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Pilar F, Director of Sales at Hyatt Place Detroit/Utica, responded to this review

Your review is much appreciated! Thank you for the lovely words about our staff! We strive to ensure your complete satisfaction! We look forward to seeing you again in the future! Have a great day! More 

California
Top Contributor
58 reviews 58 reviews
25 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed October 17, 2014

I loved nearly everything about the Hyatt Place in Utica. Up-front, though, the things I didn't care for: some road noise (which starts at about 4am and which we mitigated by using the fan on the a/c), the mattress (which bothered my back), lack of storage space (my husband and I were visiting family for a full week -- the... More 

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Pilar F, Director of Sales at Hyatt Place Detroit/Utica, responded to this review

Thank you so much for the review , we are so delighted that you loved your stay with us at the Hyatt Place Detroit/Utica. Our warm atmosphere that you mentioned is made possible with our common goal of providing authentic hospitality to all of our valued guests. More 

Romeoville, Illinois
1 review
4 of 5 stars Reviewed October 4, 2014

I was very pleased with everything. However, I was very disappointed how my reservations were interrupted with Hotels.com. They lead me to believe I was making my reservation with the Hyatt Place when in fact they were not and charged me $10 more per night. I wrote the CEO and informed him of the deception. I will never make that... More 

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Elgin, Illinois
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed September 8, 2014

This is our go-to hotel when we visit family in Utica. It has been consistent in its high-quality service, cleanliness, amenities and the friendliness of its staff. The high TripAdvisor rating is well-deserved. Though it is a dog-friendly hotel, there were no issues from our perspective as non-dog owners. The rooms are large with wetbars, refrigerators, sitting and work areas... More 

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Pilar F, Director of Sales at Hyatt Place Detroit/Utica, responded to this review

Thank you for your continued loyalty! We are a dog friendly hotel, guests are welcome to bring their 4-legged friends for a fee. However we understand that just because we are pet friendly doesn't mean our guests are. Dog rooms are carefully cleaned and accommodated for! Your remarks about our telephone service have been forwarded to our corporate office and... More 

Yuma
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed September 2, 2014

We had a very pleasant stay at this hotel from check-in to check-out. Although the hotel has its own restaurant and bar, there are other restaurants/bars walking distance from the hotel. The front desk staff was very polite and knowledgeable of the surrounding area and provided maps for your convenience. Housekeeping staff was awesome too.

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Pilar F, Director of Sales at Hyatt Place Detroit/Utica, responded to this review

Thank you for staying with us! Our hotel is the perfect location whether you are looking for restaurants, theater, museums or parks. Our staff is very knowledgeable about our surrounding area and is available to assist you and answer your questions 24/7! We hope to see you again so you can experience all that Utica and Detroit has to offer! More 

Decatur, Georgia
Senior Contributor
25 reviews 25 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 1, 2014

No surprises if you are company loyal. Servce: room svc was faster than stat. Actually looked for a kitchen on our floor. Impressed with Chef of maintenance who responded to a very minor call. Kids enjoyed cookie svc & a healthy substitution (due to allergy). Location was close to grocer/pharmacy & mall. Our view was a stone wall. Up side... More 

Was this review helpful? Yes
Pilar F, Director of Sales at Hyatt Place Detroit/Utica, responded to this review

Thank you for the wonderful review! Our Borrows program offers travellers the chance to buy, borrow or enjoy an array of items travellers frequently forget. From phone chargers to toothpaste, we understand forgetting an item or two in the chaos of packing! We hope to see you again soon! More 

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Additional Information about Hyatt Place Detroit/Utica

Address: 45400 Park Avenue, Utica, MI 48315
Phone Number:
Location: United States > Michigan > Utica
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hyatt Place Detroit/Utica 3*
Number of rooms: 124
Reservation Options:
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Also Known As:
Hyatt Place Detroit/Utica Hotel Utica
Hyatt Utica
Utica Hyatt Place

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