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All 7 Utica hotels

Hyatt Place Detroit/Utica

3.0 of 5 Hotel   |   45400 Park Avenue, Utica, MI 48315
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Hyatt Place Detroit/Utica
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91%
Ranked #2 of 7 Hotels in Utica
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 weeks ago
farnal Elgin, Illinois
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135 reviews from our community

Traveler rating
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    48
    11
    1
    2
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
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English first
Elgin, Illinois
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is our go-to hotel when we visit family in Utica. It has been consistent in its high-quality service, cleanliness, amenities and the friendliness of its staff. The high TripAdvisor rating is well-deserved. Though it is a dog-friendly hotel, there were no issues from our perspective as non-dog owners. The rooms are large with wetbars, refrigerators, sitting and work areas... More

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Pilar F, Director of Sales at Hyatt Place Detroit/Utica, responded to this review

Thank you for your continued loyalty! We are a dog friendly hotel, guests are welcome to bring their 4-legged friends for a fee. However we understand that just because we are pet friendly doesn't mean our guests are. Dog rooms are carefully cleaned and accommodated for! Your remarks about our telephone service have been forwarded to our corporate office and... More

Yuma
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

We had a very pleasant stay at this hotel from check-in to check-out. Although the hotel has its own restaurant and bar, there are other restaurants/bars walking distance from the hotel. The front desk staff was very polite and knowledgeable of the surrounding area and provided maps for your convenience. Housekeeping staff was awesome too.

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Pilar F, Director of Sales at Hyatt Place Detroit/Utica, responded to this review

Thank you for staying with us! Our hotel is the perfect location whether you are looking for restaurants, theater, museums or parks. Our staff is very knowledgeable about our surrounding area and is available to assist you and answer your questions 24/7! We hope to see you again so you can experience all that Utica and Detroit has to offer! More

Decatur, Georgia
Contributor
14 reviews 14 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

No surprises if you are company loyal. Servce: room svc was faster than stat. Actually looked for a kitchen on our floor. Impressed with Chef of maintenance who responded to a very minor call. Kids enjoyed cookie svc & a healthy substitution (due to allergy). Location was close to grocer/pharmacy & mall. Our view was a stone wall. Up side... More

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Pilar F, Director of Sales at Hyatt Place Detroit/Utica, responded to this review

Thank you for the wonderful review! Our Borrows program offers travellers the chance to buy, borrow or enjoy an array of items travellers frequently forget. From phone chargers to toothpaste, we understand forgetting an item or two in the chaos of packing! We hope to see you again soon! More

NYS
Top Contributor
103 reviews 103 reviews
19 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We have always gotten very nice hotels when we've gone with Hyatt places. This was no different. Their staff was VERY nice and tried to please ALL the time. The maintenance man was very helpful when our key wouldn't work, our cleaning lady went out of her way to be there as needed and do whatever we wanted. We were... More

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Pilar F, Director of Sales at Hyatt Place Detroit/Utica, responded to this review

Thank you for choosing Hyatt! Our Hyatt Gold Passport Reward program is perfect for travellers that stay at Hyatt's worldwide! Whether you find yourself visiting a couple days a week or multiple weeks during the year, our program will offer you reward points redeemable for free nights and upgrades (where available). Thank you for your feedback on your room! We... More

Horley, United Kingdom
Top Contributor
82 reviews 82 reviews
16 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 5 weeks ago

This hotel is nicely appointed, rooms are comfortable, there is ease and plenty of parking but not much else. It is very convenient for travelling into Detroit and exploring areas around the lakes. The Hotel does not have much of a restaurant has a bar , well almost! Staff are polite and very accommodating.. If staying at this location there... More

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Pilar F, Director of Sales at Hyatt Place Detroit/Utica, responded to this review

Thank you for staying with us! Our hotel is conveniently located near downtown Utica, which offers an abundance of food and entertainment opportunities. We are also a few miles for Detroit, for even more fun! We appreciate your input about our menu. We will pass this message along to our corporate office to inquire about expanding our food options. Our... More

Livonia, Michigan
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 15, 2014

The guestrooms are clean and I loved the layout with the common living area that provided spacious seating. I didn't have a chance to check-out breakfast but I understand it is included in the rate. I wasn't sure why it took 4 people to run the Front Desk, but everyone seemed a bit stoic. Don't get me wrong they all... More

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Pilar F, Director of Sales at Hyatt Place Detroit/Utica, responded to this review

Thank you for taking the time to offer us some feedback! Here at Hyatt Place, we do offer a larger standard guest room to allow our guests to stretch out and relax. The separate living area and cozy corner couch provides alternative seating in the room, great for families AND single travellers. We hope you will come back and see... More

Clarks Summit, Pennsylvania
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 22, 2014

I very recently had the opportunity to stay at the Hyatt Place while visiting relatives who live close by in Detroit, and overall, it was a very pleasant experience. Location: Very close to numerous shopping areas, and also quite close to the downtown Utica, and a little bit further away, downtown Rochester. It is located immediately adjacent to a tavern,... More

Was this review helpful? Yes 1
Pilar F, Director of Sales at Hyatt Place Detroit/Utica, responded to this review

Thank you for all the praise! Our hotel is at an ideal location for shoppers, 2 malls within 5 miles and not far from Great Lakes Crossing Outlets. There is plenty to offer in the surrounding area for non-shoppers as well. We pride ourselves on our spacious, clean rooms and efficient friendly staff. We have passed your comments about the... More

Chicago, Illinois
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 15, 2014

I have stayed here twice now and the hotel is great. The rooms were spacious and the beds were comfortable. The past time that I stayed here, I had accidentally left my iTouch and a set of headphones in the room. I realized this the next day and called, and they checked their lost and found. I wasn't sure they... More

Was this review helpful? Yes 1
Pilar F, Director of Sales at Hyatt Place Detroit/Utica, responded to this review

We appreciate you taking the time to leave such a glowing review! We are very proud of our staff here at Hyatt Place, they are here 24/7 to make sure our customers needs are met. I think I speak for all the staff here in Utica in saying that we hope you will come back to visit us very soon! More

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed July 10, 2014

This was our second year staying at the Hyatt Place while visiting family. Last year we stayed for 5 days and for 8 days this year. The service has always been terrific- everyone there is friendly and helpful. The hotel is very clean and comfortable, although not fancy. It has a simple pool the kids love, with plenty of clean... More

Was this review helpful? Yes
Pilar F, Director of Sales at Hyatt Place Detroit/Utica, responded to this review

Thank you for taking the time to leave such a wonderful review for our hotel. We are very fortunate to be able to cater to such a wide array of guests, from business types to families such as yours. Options such as our indoor heated pool and coffee to cocktails bar allows our guests to customize their trips with us.... More

Anamosa, Iowa
Senior Contributor
31 reviews 31 reviews
17 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed May 30, 2014

This hotel functions well as a business hotel. Nice free breakfast, great rooms and a very workable desk area. A small bar area and an open floor plan makes this a pleasant room to stay in. The staff was more than friendly and were eager to help anyway they could. I have only one complaint, the very weak coffee at... More

Was this review helpful? Yes
Pilar F, Director of Sales at Hyatt Place Detroit/Utica, responded to this review

Thank you very much for your review! Hyatt's commitment in offering authentic hospitality is important to us with every interaction, and we are delighted to hear that you found the guest service as well as our expanded hot-breakfast to be great. We also thank you for the comments about the coffee, the coffee we had was just a test product.... More

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Additional Information about Hyatt Place Detroit/Utica

Address: 45400 Park Avenue, Utica, MI 48315
Phone Number:
Location: United States > Michigan > Utica
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hyatt Place Detroit/Utica 3*
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Also Known As:
Hyatt Place Detroit/Utica Hotel Utica
Hyatt Utica
Utica Hyatt Place

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