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Hyatt Place Detroit/Utica

#2 of 7 Hotels in Utica
Certificate of Excellence
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45400 Park Avenue, Utica, MI 48315
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Hyatt Place Detroit/Utica
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Hyatt Place Detroit/Utica
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151 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Stow, Ohio
Contributor
20 reviews 20 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

First the good stuff. Price (with AAA) was great for the area. Excellent staff service, starting with Matt greeting us at the door. Solid hot breakfast, pancakes, eggs and sausage. Real orange juice a nice touch. Pool was pleasant temperature, although small and easily crowded; really for small children only. Rooms are large, beds very comfortable, sofabed allows accommodations for... More 

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Redford, Michigan, United States
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

So happy I picked this hotel. Very nice staff, quick and easy check-in. When we arrived to our room it was a connecting room and I called the front desk to request another room because I personally don't care for connecting rooms and they immediately changed my room and even brought the keys up to me. The rooms are very... More 

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Sun Prairie, Wisconsin
Top Contributor
93 reviews 93 reviews
18 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed February 12, 2015

Location is easy to get to at M59 and Van Dyke with a local bar RedOx next door, Dave and Busters amongst others you can walk to dinner… The hotel is updated, beds are comfortable, rooms as always are larger than a normal hotel room. The showers are mostly step in tub/shower combos (unlike the new Hyatt Place walk in... More 

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Pilar F, Director of Sales at Hyatt Place Detroit/Utica, responded to this review

Thank you very much for your review! I am glad that you enjoyed our location and the surrounding area. We are very proud to be located in the middle of Macomb's Million Dollar Mile and are surrounded by numerous shopping destinations and over 100 restaurants. We appreciate your input as well on how we can make our guests experience even... More 

Louisville, Kentucky
Senior Contributor
36 reviews 36 reviews
20 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed February 8, 2015

We used to live in the area- we visit friend/family often and prefer to stay in a hotel. This is our new "go to" hotel when we visit. I was impressed! The staff is really accommodating. The rooms are tastefully decorated and spacious. Bed is comfy and the shower is great ( nice/strong shower head- roomy showers) Breakfast the next... More 

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Pilar F, Director of Sales at Hyatt Place Detroit/Utica, responded to this review

Thank you very much for your review! Hyatt's commitment in offering authentic hospitality is important to us with every interaction. We are delighted to hear that you found the guest service as well as our expanded hot-breakfast to be great. We hope to see you very soon! More 

northern michigan
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 of 5 stars Reviewed January 26, 2015

What a great hotel! My husband and I stayed one night as our family had a baby shower there Jan. 25. Spacious hotel room, configured like none other we've stayed in. They think of everything one would want. Huge lobby with plenty of room for breakfast. The best part of this hotel is the staff. The answer to every question... More 

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Pilar F, Director of Sales at Hyatt Place Detroit/Utica, responded to this review

Thank you very much for your glowing review, we are so thrilled to hear that you loved your Hyatt Place Utica stay! I couldn't agree with you more, our team is a great family and we take pride in be able to bring that kind of experience to each and every one of our guests. We hope to see you... More 

Windsor
Top Contributor
59 reviews 59 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed January 25, 2015

Just came back from our wonderful stay at the Hyatt in Utica. Spotless, modern, comfortable we loved it. The staff was friendly and helpful, making us feel more than welcome. The shower was amazing. Breakfast is great. Great all around we loved this place.

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Pilar F, Director of Sales at Hyatt Place Detroit/Utica, responded to this review

We take great pride in welcoming all of our guests and trying our best to make them feel at home. We are so happy that you enjoyed our spacious and modern guest rooms as well as our expansive hot breakfast. Thank you once again for staying with us, we hope to see you back soon! More 

2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 11, 2015

Stayed here once during fall 2014 and stay again after the New Years 2015. The hotel is good and comfortable, but the staff are golden. Stayed at many places in the past travel a lot with family but the staff at Hyatt Utica are simply amazing. Yes! I said Amazing, always accommodating and always willing to assist. This is not... More 

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Pilar F, Director of Sales at Hyatt Place Detroit/Utica, responded to this review

We take great pride in welcoming all of our guests and trying our best to make them feel at home. . Thank you once again for staying with us, we hope to see you back soon! Thank youuu! More 

Birmingham
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 31, 2014

This is my first choice when I am on business or pleasure in Michigan. The staff are excellent, and nothing is too much trouble, and always address you by your surname. A very clean and modern hotel, with great facilities including free wireless internet, swimming pool, fitness room and bar. The rooms are massive, with a separated living room with... More 

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Pilar F, Director of Sales at Hyatt Place Detroit/Utica, responded to this review

Thank you very much for your glowing review, we are so thrilled to hear that you loved your Hyatt Place Utica stay! I couldn't agree with you more, our team is a great family and we so lucky to be able to bring that kind of experience to our guestss. Thank you so so much for staying with us, More 

Waterloo, on
Reviewer
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed December 28, 2014

This hotel had very friendly and helpful staff, and has a great complimentary breakfast. The location was very good for shopping, with lots of choices within a short drive. Our kids also really enjoyed the pool. I would have given another point, but the heating system was out of control hot. The first night it was set at 66 and... More 

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Pilar F, Director of Sales at Hyatt Place Detroit/Utica, responded to this review

Thank you so much for taking the time to write a review! We would like to apologize about the heating system issue that you were experienced during your stay, as we understand that there is never a good time for an important amenity like to having a heating system issues. I have communicated this to my engineering department. Thank you... More 

Oradea
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 23, 2014

One of the best options in the area: You have free: internet, parking, breakfast. All of the staff are kind and more than happy to help you. Rooms are excellent furnished , pretty big and modern. One of the best I've traveled in a while

Was this review helpful? Yes
Pilar F, Director of Sales at Hyatt Place Detroit/Utica, responded to this review

We take great pride in welcoming all of our guests and trying our best to make them feel at home. We are so happy that you enjoyed our bcomplimentary: ,internet, parking, breakfast. as well as your spacious (and quiet!) room. Thank you once again for staying with us, we hope to see you back soon! Warm regards, More 

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