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Staybridge Suites Detroit-Utica

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46155 Utica Park Blvd, Utica, MI 48315
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Staybridge Suites Detroit-Utica
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Staybridge Suites Detroit-Utica
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69 reviews from our community

Traveler rating
    28
    28
    5
    5
    3
See reviews for
18
19
5
13
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Kitchener, Canada
Contributor
18 reviews 18 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 16, 2015

When I cheeked in I requested some particularity for the position of the room. The first room didn't match the request. However, even if they didn't have another room available same type I booked, the receptionist went extra mile to meet my request, and gave me a free upgrade with the room in the position I wished for. I really... More 

Was this review helpful? Yes
StaybridgeSuites85, Director of Sales at Staybridge Suites Detroit-Utica, responded to this review

Uhim64 - Thank you for staying with us while you were in town from Canada on business. It is wonderful to be described as "a home away from home". I appreciate your kind words about my welcome note and greeting at breakfast as well. It is a pleasure to meet and talk to so many interesting people from various cities,... More 

michigan
Senior Contributor
37 reviews 37 reviews
27 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed December 9, 2014

This was a quick reservation to do some christmas shopping and found that it was a very close location to all of the stores and in a quiet area where a lot of other hotels were located. The staff were extremely friendly and the accommodations were roomy and really well decorated and comfortable. would highly recommend this hotel

Was this review helpful? Yes
StaybridgeSuites85, Director of Sales at Staybridge Suites Detroit-Utica, responded to this review

Otisbailey - Thank you for staying with us and posting a review on Trip Advisor. We appreciate your 5 star review and being described as a "nice place". I am happy you enjoyed your accommodations while Christmas shopping in the area. We would be delighted to assist you with your future hotel needs. Yours in Hospitality, Paula Potter, Director of... More 

Utica
1 review
4 of 5 stars Reviewed December 3, 2014

Room was clean and tidy and the breakfast was more than adequate. There was not a kitchen type table and two chairs in the room...they would be handy as there is a fridge, stove, and microwave for preparing food but no where to eat. Would certainly stay there again.

Review collected in partnership with Easytobook.com

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StaybridgeSuites85, Director of Sales at Staybridge Suites Detroit-Utica, responded to this review

L2404JPjohne - Thank you for staying with us at the Staybridge Suites Detroit Utica location. It was great to read that you enjoyed your clean suite and our complimentary hot & cold breakfast buffet. Our two bedroom/two bathroom suite has a 4 person dining room set and the one bedroom suite has a counter top with two chairs in the... More 

London, Canada
Senior Contributor
34 reviews 34 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed December 2, 2014

We have stayed at this location numerous times over the past 5 years or so. Our last vist was for the weekend following the American Thanksgiving. The hotel was completely booked and you would have never known. The front desk staff are so helpful and everything seems to run very smoothly. The rooms are always very clean and the 2... More 

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StaybridgeSuites85, Director of Sales at Staybridge Suites Detroit-Utica, responded to this review

Pat M - Thank you for staying with us while you were in town from London, Ontario. It is fantastic to read that you have been staying with us for many years. A repeat guest is the best compliment a hotel can receive. Yet, I am sincerely sorry that you were disappointed in our breakfast buffet. I have printed your... More 

London, Canada
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 29, 2014

This is my 3rd time staying here and I've always been quite happy with the quality of the hotel. Front desk is very pleasant and helpful, parking etc. has never been an issue. We always gett a 2 bedroom suite and there is plenty of room especially for a girl's shopping weekend away! I have recommended this area and hotel... More 

Was this review helpful? Yes
StaybridgeSuites85, Director of Sales at Staybridge Suites Detroit-Utica, responded to this review

Hairstylerdiva - Thank you for staying with us and posting a review on Trip Advisor. I was happy to read that you are a repeat guest and enjoyed your stay. We want all of our guests to receive a good value for their travel dollar and to be comfortable while staying with us. Please contact me if I can be... More 

Utica, Michigan
2 reviews
2 of 5 stars Reviewed November 14, 2014

I was here for 3 nights. The room size and layout was great! Bed was clean :) BUT.......the refrigerator was dirty inside and out, the stovetop was greasy and dirty, microwave was dirty on the outside, the dishwasher front was dirty, the door to the furnace area was so caked in dust I don't know how it circulated air and... More 

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StaybridgeSuites85, Director of Sales at Staybridge Suites Detroit-Utica, responded to this review

Working591- Thank you for staying with us recently and posting a review on Trip Advisor. I am sincerely sorry that your guest room was not up to our cleanliness standard. It is completely unacceptable for any surface not to be clean. I have already printed your review and shared it with my General Manager and Housekeeping Manager to prevent this... More 

2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed November 9, 2014

On our girls weekend of 40 women ranging from age 21 and up (Some Mother & Daughters). The rooms were nice sized and the house keeping staff always friendly and helpful. We were disappointed that we did not have our rooms close to each other. Very scattered. But we could live with that. BUT NOT THIS: During our stay talking... More 

Was this review helpful? Yes 1
StaybridgeSuites85, Director of Sales at Staybridge Suites Detroit-Utica, responded to this review

Penny G - Thank you for staying with us this past weekend and posting a review. I am sincerely sorry that you did not feel that your group was welcome at our hotel. Your bus arrived at our hotel with many intoxicated travelers singing loudly. We are an extended stay hotel that provides a home to our residents while they... More 

1 review
3 of 5 stars Reviewed October 17, 2014

I have stayed at about 10 different Staybridges over the last year. This was my least favorite. There was a big water stain on my ceiling and the room had a musty oder. Also the walls and floors were paper thin and you could easily hear the next rooms conversation.

Was this review helpful? Yes
StaybridgeSuites85, Director of Sales at Staybridge Suites Detroit-Utica, responded to this review

Orleans1993 - Thank you for staying with us recently. It is unacceptable that your suite was not up to standard. I have shared your review with my General Manager. We had a leak in the bath tub in the suite above you that caused the water stain on your ceiling. I am sincerely sorry that you did not enjoy your... More 

1 review
1 of 5 stars Reviewed August 28, 2014

When I checked into the hotel the guy at the front desk told me he needed a credit or debit card to do an authorization. I told him I was gonna pay cash for the room the day I checked out and he told me that that was fine that the swiping of my card would not charge the card.... More 

Was this review helpful? Yes
StaybridgeSuites85, Director of Sales at Staybridge Suites Detroit-Utica, responded to this review

Emily177 - Thank you for staying with us recently. I am sincerely sorry that you had a horrible experience. If a guest pays cash at check in then their card is not authorized. If a guest pays cash at check out and card must be authorized to guarantee payment for the guest room. Regardless of the payment process, it is... More 

pt st lucie, florida
Top Contributor
88 reviews 88 reviews
33 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed August 26, 2014

The accomodations were what I expected from Staybridge and the staff was very friendly and accomodating. The hotel was sold out but the breakfast area had plenty of food and space. Great location with plenty of shopping and food nearby.

Was this review helpful? Yes
StaybridgeSuites85, Director of Sales at Staybridge Suites Detroit-Utica, responded to this review

idealden - Thank you for staying with us recently. I was delighted to read that you found our hotel staff friendly and accommodating. I shared you review immediately with our breakfast attendant who loved hearing your positive feedback on the breakfast area. She works extremely hard to provide a good breakfast for our guests and was all smiles after hearing... More 

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