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Somerset Inn

3.0 of 5 2601 West Big Beaver, Troy, MI 48084
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Somerset Inn
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Somerset Inn
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108 reviews from our community

Traveler rating
    19
    48
    25
    13
    3
See reviews for
17
19
9
36
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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Senior Contributor
25 reviews 25 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We had a 2 day conference here. Great location next to Somerset Mall! Right across the parking lot of Neiman Marcus. Very Comfy beds! Sweet helpful staff! They are so welcoming! Looks like it was an older hotel that has been totally remodeled.

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Midland, Michigan
Top Contributor
114 reviews 114 reviews
27 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 5 weeks ago

First this is a very well upholstered place. It has a neat layout that was fun to walk around. The view is very nice. The elevators are a little suspect as my daughter called us from the elevator due to it randomly stopping in between floors, which happened to me as well. The shower head is at about 5'. The... More

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Toronto, Canada
Top Contributor
113 reviews 113 reviews
20 hotel reviews
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed September 11, 2014

Booked couple of nights and the room was very nice and clean. Service was good too and the location is across the road from the famous and elegent Somerset shopping center in Troy MI... I was hoping that the breakfast would be included in the price. WIFI was not too strong at the 11th floor.

Was this review helpful? Yes 1
SomersetTroy, Director of Sales at Somerset Inn, responded to this review

Thank you for taking your time to write a review on our hotel. We a so happy that you enjoyed your stay. For the future, we do offer packages that include breakfast in our restaurant. Please feel free to contact the hotel directly to inquire. Also, we will look into the strength of the Internet on the 11th floor. Thank... More

Cincinnati
Top Contributor
78 reviews 78 reviews
13 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed September 4, 2014

My wife and I stayed at the Somset Inn on a Saturday night. The price was great. Overall, it's a decent hotel. Don't think 4 star, it's more in the holiday inn category. The place is large, fairly clean, and the room was ok. Again, not 4 star, but good if you are just looking for somewhere to sleep. The... More

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Elizabethtown, Kentucky
Top Contributor
58 reviews 58 reviews
18 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed August 20, 2014

I have stayed at this hotel about 6 years ago and was there this time for the Woodward Dream Cruise weekend. This is a high end hotel in a nice suburb north of Detroit. Near by are Nordstrums, Macy's, Saks and other high end retailers. The hotel has a Crumpets restaurant in the lobby area, and a Margiano's Italian restaurant... More

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SomersetTroy, Director of Sales at Somerset Inn, responded to this review

Thank you for your recent visit to the Somerset Inn; and for taking your time to review our hotel. We are so happy that you enjoyed your stay with us during the Woodward Dream Cruise. We also hope that you enjoyed some of the upgrades that we've made to our rooms since your last visit. It was a pleasure serving... More

Kalamazoo, Michigan
Top Contributor
122 reviews 122 reviews
19 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed August 19, 2014

I really enjoy staying at this location. Readily accessible to the expressways to drive downtown Detroit for a a Tiger game or going over to Woodward to visit Birmingham foe the restaurants or Royal Oak shops and restaurants. Also, you are rift next door to Somerset mall for great shopping. The restaurant in the hotel is great for breakfast. The... More

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Midland, Michigan
Contributor
15 reviews 15 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed August 19, 2014

Nice room, clueless staff. Great location if you want to shop. We were there for an event at Ford field. We were told we could make the trip in 30 minutes. Wrong. Multiple similar issues. And a very loud AC. Would probably stay there again, but no for a downtown event.

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1 review
4 of 5 stars Reviewed August 11, 2014

I wasn't really sure what to expect but we arrived and our room was clean and modern. We ate in the hotel and had great service and delicious good. I had my ten year old with me and he loved his dinner. They were very good to him in the restaurant. This was a great find.

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Grand Rapids, Michigan
Contributor
13 reviews 13 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 10, 2014

Placed here for business. Lovely room, parking was a breeze, comfortable beds. A leak in the bathroom above my room prompted an emergency move at 11:30pm. Staff were very helpful and moved me immediately to another room on the same floor. I was given a voucher for $15 towards breakfast in their restaurant. This was a nice bonus. Until I... More

Was this review helpful? Yes 1
toronto
Senior Contributor
25 reviews 25 reviews
25 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed August 8, 2014

It was by chance we stayed at the Somerset Inn.The room we had booked at another hotel was not held for us, and in turn they made alternate accommodations for us at the Somerset. At first I was peeved, but after arriving at the Somerset, I will have to say, I was very pleased. In fact , I would say... More

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SomersetTroy, Director of Sales at Somerset Inn, responded to this review

Thank you for taking your time to write such a wonderful review. We're happy that your experience at the Somerset Inn was such a positive one. Please let us know if we may be of any assistance in the future. Kind regards, The Somerset Staff More

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Additional Information about Somerset Inn

Address: 2601 West Big Beaver, Troy, MI 48084
Location: United States > Michigan > Troy
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Somerset Inn 3*
Number of rooms: 250
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Also Known As:
Somerset Hotel Troy

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