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Somerset Inn

2601 West Big Beaver, Troy, MI 48084
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Somerset Inn
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137 Reviews from our TripAdvisor Community

Traveler rating
    28
    60
    31
    15
    3
See reviews for
21
22
9
51
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
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  • Any
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    (137)
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    (35)
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Chicago, Illinois
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Somerset Inn has the luxurious lobby of a four-star hotel, but the rooms of a standard MOTEL. No door on the closet, limited toiletries in the bathroom and the usual motel window HVAC unit that drones on all night. Just like a motel, the Wi-Fi was buggy. Perhaps oddest was their billing policy. When we registered, the "hotel" glommed onto... More 

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San Jose, CA
Senior Contributor
44 reviews 44 reviews
20 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago

Good location within walking distance of mall/restaurants. Comfortable beds. No fans in bathroom. Wifi is free but drops frequently (many times/minute). Free parking. The warm cookies (8pm nightly) were big hits with the husband and kids.

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Southfield, Michigan
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

So I wasn't sure if I wanted to stay here but I am glad I did its a bit dated but the hotel is kept up to par so I can't complain I love how you can walk right next door to the mall I love the channel selection in the room I didn't try the restaurant during my stay... More 

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Cleveland, Ohio
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My husband's employer always puts their employees up in this hotel when they are in the area so it was nice to see what he has previously described. He had an event this week that I needed to attend and I thought the hotel was nice! Yes, it is obviously dated like everyone says, but it is clean and really,... More 

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SomersetTroy, Director of Sales at Somerset Inn, responded to this review

Thank you so much for taking your time to write such a thoughtful review. Hopefully there is a return shopping trip to the Collection sometime in the near future!! We hope you will visit us again, soon! Kind regards, The Somerset Staff More 

Saint Louis, Missouri
Senior Contributor
46 reviews 46 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Although this is an older hotel and they are trying their best to keep it maintained; it still needs work. Front Desk workers were verycourteous. The dining room servers were attentive and I was very impressed with their service. The room needed a great deal of updating, new wallpaper or paint, bathroom definitely needed some revamping.

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Marysville, Ohio
Top Contributor
135 reviews 135 reviews
20 hotel reviews
62 helpful votes 62 helpful votes
2 of 5 stars Reviewed April 27, 2015

The hotel was close to my business meeting and as usual I dashed in and back out. After getting back late and reading a few emails I went to get in bed and saw what appeared to be dried blood on the side if the sheet by the pillow. I should have called but was so tired I threw a... More 

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Raleigh, North Carolina
Top Contributor
63 reviews 63 reviews
16 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed April 27, 2015

Constructed in 1973 but well maintained. Bland...not much personality but that has no impact on the good night's sleep available. Different room rates appear to be based on the size of the bed and no indication that the available space in the room is different. Could not find any rate discounts. Excellent location for dining and shopping if you need... More 

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Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 26, 2015

I travel quite a bit for work and rarely get to explore, or better yet, SHOP! This hotel was suggested to me from a colleague that had stayed there before. I absolutely loved it, and its proximity to Somerset Collection. There really is no excuse not to go visit the beautiful mall. My room at the Somerset Inn was very... More 

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SomersetTroy, Director of Sales at Somerset Inn, responded to this review

Thank you for taking your time to write such a kind review. We're happy that you enjoyed your stay and we look forward to your return visit upon your trip to Troy! Kind regards, The Somerset Staff! More 

Canton, Ohio, United States
Senior Contributor
29 reviews 29 reviews
15 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 27, 2015 via mobile

We were there for a dance competition. It was nice but we were very disappointed that they didn't have a pool. It says they do in their info but it's off site. There is a great mall across the street. Jim Boy in the restaurant was great!! The biggest drawback to the room was the noisy heating system. We just... More 

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Milwaukee, Wisconsin
Contributor
14 reviews 14 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 25, 2015

I was pleasantly surprised with my visit to the Somerset Inn. The staff was extremely helpful, competent, and friendly. The room was very nice and I had an outstanding breakfast at the restaurant, Crumpets. I didn't have time to visit the mall but there is a very nice mall within a short walking distance as well with top end stores... More 

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SomersetTroy, Director of Sales at Somerset Inn, responded to this review

Dear rberndt, Thank you writing such a wonderful review! We're so happy that you enjoyed your stay with us. During your next visit to Troy, we hope that you're able to enjoy the full Somerset experience by also visiting the Somerset Collection shopping mall. It's truly the best shopping found anywhere between New York and Chicago! We hope to see... More 

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