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Somerset Inn

2601 West Big Beaver, Troy, MI 48084
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Somerset Inn
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Somerset Inn
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130 reviews from our community

Traveler rating
    27
    57
    29
    14
    3
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20
21
9
47
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

I travel quite a bit for work and rarely get to explore, or better yet, SHOP! This hotel was suggested to me from a colleague that had stayed there before. I absolutely loved it, and its proximity to Somerset Collection. There really is no excuse not to go visit the beautiful mall. My room at the Somerset Inn was very... More 

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SomersetTroy, Director of Sales at Somerset Inn, responded to this review

Thank you for taking your time to write such a kind review. We're happy that you enjoyed your stay and we look forward to your return visit upon your trip to Troy! Kind regards, The Somerset Staff! More 

Canton, Ohio, United States
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

We were there for a dance competition. It was nice but we were very disappointed that they didn't have a pool. It says they do in their info but it's off site. There is a great mall across the street. Jim Boy in the restaurant was great!! The biggest drawback to the room was the noisy heating system. We just... More 

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Milwaukee, Wisconsin
Contributor
13 reviews 13 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 25, 2015

I was pleasantly surprised with my visit to the Somerset Inn. The staff was extremely helpful, competent, and friendly. The room was very nice and I had an outstanding breakfast at the restaurant, Crumpets. I didn't have time to visit the mall but there is a very nice mall within a short walking distance as well with top end stores... More 

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SomersetTroy, Director of Sales at Somerset Inn, responded to this review

Dear rberndt, Thank you writing such a wonderful review! We're so happy that you enjoyed your stay with us. During your next visit to Troy, we hope that you're able to enjoy the full Somerset experience by also visiting the Somerset Collection shopping mall. It's truly the best shopping found anywhere between New York and Chicago! We hope to see... More 

Telford, United Kingdom
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed February 21, 2015

I stayed here for 5 nights whilst on a business trip from the UK, I'd checked out the reviews here before my visit and didn't know what to expect as they are quiet mixed. I got to my room and was pleasantly surprised. The room was large, modern and clean - exactly what I'd hoped for. The breakfast was fantastic,... More 

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SomersetTroy, Director of Sales at Somerset Inn, responded to this review

Dear Laura, Thank you for taking your time to write such a kind review! We're so happy that you enjoyed your stay with us. We hope to see you again soon! Kind regards, The Somerset Staff More 

Guadalajara, Mexico
2 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed January 25, 2015

I was there for 4 nights, but when I arrived I was expecting a kind of new/or at least nice updated hotel as it is in a really good area, but the hotel is old, the rooms are very small, also the bathrooms, the rug smells not so good ( so all the rooms was smelly ) the shower was... More 

Was this review helpful? Yes 1
SomersetTroy, Director of Sales at Somerset Inn, responded to this review

Dear jgj0022 – We apologize that you did not enjoy the hotel. Our hotel is older in structure, but has been renovated in recent years. Most beds have been replaced, bed linens are new, the flat screen TV’s are fairly new. Many guests enjoy the décor of the rooms. Guest room décor is a matter of personal taste. Further, we... More 

Houston, Texas
Senior Contributor
23 reviews 23 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed January 6, 2015

We decided to stay at this hotel because we previously lived in the area. The area is very upscale and we thought the hotel would be a better choice than others in the area. We were very disappointed. When we arrived the hotel did not have anyone to help us with luggage which is not usually a concern but it... More 

Was this review helpful? Yes 3
SomersetTroy, Director of Sales at Somerset Inn, responded to this review

Dear KBarnhardt – We apologize that you did not enjoy the hotel. Our hotel is older in structure, but has been renovated in recent years. Most beds have been replaced, bed linens are new, the flat screen TV’s are fairly new. Many guests enjoy the décor of the rooms and frequently we are asked by guests and meeting planners where... More 

Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 4, 2015

A cosy place centrally located in Troy. Easy access to the mall and offices. Well maintained rooms with a fresh feel. A good competition to other upward positioned business hotels. Quick check in and check out is a big help.

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Cleveland
Top Contributor
222 reviews 222 reviews
53 hotel reviews
118 helpful votes 118 helpful votes
4 of 5 stars Reviewed December 13, 2014

Chose this hotel because it is right across the street from the mall (easy to walk to Nieman Marcus entrance). Rooms are comfortable & very quiet except from the in-room A/C unit. Front desk staff is very pleasant & helpful. Coffee maker in the room & free coffee in the morning in the restaurant. Also, freshly backed cookies in the... More 

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Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed December 3, 2014 via mobile

One of the only reasons I booked this hotel is because of the walking distance from an amazing mall. I found that the mattress and pillows were very uncomfortable. The bathroom had a few pieces of black hair that was not ours. The positive thing other than the location is the front desk staff are very nice. This hotel needs... More 

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Atlanta/Venice
Senior Contributor
34 reviews 34 reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed December 2, 2014

4 nites during Thanksgiving week: Quite nice -- good room, good bed, quiet ( the parking lot was packed, but one rarely saw many people) -- food was above average "hotel food." Service was gracious. All in all a good stay in a much better than a motel stay. The group rate was wonderfully low.

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