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Somerset Inn

2601 West Big Beaver, Troy, MI 48084
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1 room 1 guest
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145 Reviews from our TripAdvisor Community

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Traveler rating
    31
    61
    34
    16
    3
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22
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9
58
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
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English first
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Utica
Level Contributor
37 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

During a recent business trip I stayed here due to proximity to my company. The hotel staff were very pleasant and friendly. The room was quiet and clean. The staff was also good enough to bring me a coupon for complimentary breakfast. While not the most modern (especially in the business center) I will be happy to visit again in... More 

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Wytheville, Virginia
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Spent two nights in this overpriced hotel. Great location if you like shopping at high end retail mall right next door, but the hotel had zero nice touches. The bathroom was very small, and the shower head was 5'5" low. No microwave or fridge. The service was nothing special, but the biggest disappointment was that the maid hung a do... More 

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Bengaluru (Bangalore), India
Level Contributor
44 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed 4 weeks ago

If you are visitng Troy and you want to stay near the most happening place, somerset Inn can be your choice. This is right next to the Somerset mall and somerset apartment group and golf view drive. The view from the rooms are great. The rooms are modern and tastefully decorated. The somerset collection mall is at a walks distance... More 

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SomersetTroy, Director of Sales at Somerset Inn, responded to this review

Dear Neenaelizabethpaul, Thank you for taking your valuable time to write such a thoughtful review of your positive experience at the Somerset Inn. We are pleased that you enjoyed your stay with us. We sincerely hope that you’ll have the opportunity to stay with us again, very soon! Kind regards, The Somerset Staff More 

Pretoria, South Africa
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The hotel appears old and has no good ambience. The rooms are clean but average. Service and staff also average and not the friendliest. The best thing about the stay as a business traveler was the free wifi connection.

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Matteson
Level Contributor
4 reviews
3 of 5 stars Reviewed 5 weeks ago

So my wife was traveling on business to Troy and this was the hotel that she was staying in. My son (3 years old) and I decided to join her on her 2 night trip. We saw that the hotel said they had a pool which was enough to keep our son entertained for a long time. Along with the... More 

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SomersetTroy, Director of Sales at Somerset Inn, responded to this review

Dear Israel S, We appreciate your efforts in writing this review. Thank you for acknowledging the updates that we’ve made in our public areas and meeting spaces. We’ve received many positive comments about the new look of the hotel. More updates are scheduled in the near future. We apologize for the frustration regarding our swimming pools. We will be clearer... More 

Oakville, Canada
Level Contributor
46 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed June 17, 2015

Spent 2 nights at Somerset on business...the hotel is very nice, and reasonably priced. The rooms are well appointed and most importantly, the bed was comfortable. The air conditioning unit was a little loud, but most tend to be...If you like shopping, the location is superb right across from the Somerset Mall which is a high end shopping destination. You... More 

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SomersetTroy, Director of Sales at Somerset Inn, responded to this review

Dear AlwaysRushing, Thank you for your kind review! We're glad that you enjoyed your stay and we hope to see you again soon! Kind regards, The Somerset Staff More 

Cape Girardeau, Missouri
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed June 2, 2015

Nice hotel, nice location, good bar/lounge, great breakfast (free too). It was just the little things and they would be so easy to fix. How about a printed TV channel guide instead of having to scroll through the very slow one on the screen. Room directory says vending machines on every floor; that's wrong. When I called downstairs I was... More 

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SomersetTroy, Director of Sales at Somerset Inn, responded to this review

Dear Edwin G., It sounds like your overall experience was positive. Thank you for sharing. We also appreciate your thoughts for "small changes." Rest assured that we're reviewing them. In the meantime, we've made some wonderful alterations since your last stay. Please visit again soon so that you may enjoy our exciting renovations. We're even better than before! :) Kind... More 

Chicago, Illinois
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed May 27, 2015

Somerset Inn has the luxurious lobby of a four-star hotel, but the rooms of a standard MOTEL. No door on the closet, limited toiletries in the bathroom and the usual motel window HVAC unit that drones on all night. Just like a motel, the Wi-Fi was buggy. Perhaps oddest was their billing policy. When we registered, the "hotel" glommed onto... More 

Was this review helpful? Yes 2
San Jose, CA
Level Contributor
52 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed May 26, 2015

Good location within walking distance of mall/restaurants. Comfortable beds. No fans in bathroom. Wifi is free but drops frequently (many times/minute). Free parking. The warm cookies (8pm nightly) were big hits with the husband and kids.

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Southfield, Michigan
Level Contributor
36 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 15, 2015

So I wasn't sure if I wanted to stay here but I am glad I did its a bit dated but the hotel is kept up to par so I can't complain I love how you can walk right next door to the mall I love the channel selection in the room I didn't try the restaurant during my stay... More 

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