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All 14 Troy hotels

Somerset Inn

3.0 of 5 Hotel   |   2601 West Big Beaver, Troy, MI 48084
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Somerset Inn

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61%
Ranked #10 of 14 hotels in Troy
A recent review
5 of 5 stars reviewed 1 week ago
Motorsportenthuisias Dublin, Ireland
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91 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
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English first
Dublin, Ireland
Top Contributor
125 reviews 125 reviews
28 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This was a welcome relief after soon bad experience the previous night. Nice clean and spacious hotel next to an up scale shopping mall. As a business hotel. Really very good with good dining options nearby

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Sault Ste. Marie, Michigan, United States
Top Contributor
69 reviews 69 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed February 16, 2014

I don't normally stay in this expensive of a hotel, but I know there are some pricier ones in the area. The room was average, very clean, and had decent internet and cable. I don't understand why hotels that cost half as much as this can offer really good complimentary breakfast, but these "old school" establishments are above that. I... More

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SomersetTroy, Director of Sales at Somerset Inn, responded to this review

Thank you for staying at the Somerset Inn. We're pleased that you enjoyed your stay with us. Regarding your comment about breakfast, please know that other hotels that offer a free breakfast are doing so with a product that is considerably different than ours. We’re sure that you can appreciate that the Somerset Inn is a full service hotel; and... More

Dexter
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed February 4, 2014

I stayed for a weekend with my teenage daughter. The Somerset Inn was the venue for a dance convention and sold out with dance families. Initially, my impression of the hotel was that it was mediocre. The front desk staff at check-in was pleasant. My impression of the guest rooms was that it was probably at one time a very... More

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SomersetTroy, Director of Sales at Somerset Inn, responded to this review

Thank you for staying at the Somerset Inn during your recent visit to Troy. We apologize that you didn't seem to enjoy your stay -- we strive to make all of our guests comfortable. We would have loved to opportunity to switch your room-- perhaps into one of our deluxe rooms with a Keurig coffee maker and a refrigerator. Next... More

Turin, Italy
Top Contributor
66 reviews 66 reviews
18 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed January 19, 2014

The Hotel is located close to the Somerset Shopping Center. Overall the rooms are rather old or ill maintaned. I found the room rather noisy (toilets flushing from other rooms can be heard and the heater. The lights are white (neon) so not much relaxing. Toilets need maintenance. I must say that the beds are comfortable. The reception is rather... More

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SomersetTroy, Director of Sales at Somerset Inn, responded to this review

Thank you for staying at our hotel. We’re pleased that you enjoyed our location and that you found our beds to be comfortable. Our beds, bedding linens, TV’s and Internet have recently been updated. Further, our restaurant is well known in the area and our made to order breakfasts are highly revered by the local business community. We don’t offer... More

Sherwood, Wisconsin
Top Contributor
311 reviews 311 reviews
48 hotel reviews
113 helpful votes 113 helpful votes
5 of 5 stars Reviewed January 17, 2014 via mobile

We stay here about once a year for NAIAS and really enjoy our stays. You are always greeted warmly and service is great. The rooms are spacious and well appointed. It's adjacent to a very upscale mall with good restaurants and more restaurants are a short drive. My only complaint is they do the expensive hotel breakfast thing.

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SomersetTroy, Director of Sales at Somerset Inn, responded to this review

We are pleased that you have enjoyed your stay with us over the years. We recognize that there are many hotel options in which to choose, so your decision to stay with us is genuinely valued by our staff. Also, thank you for taking your time to write such a kind review -- your efforts are most appreciated. More

Royal Oak, Michigan
Top Contributor
57 reviews 57 reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed December 6, 2013

Centrally located between Detroit and Auburn Hills in Troy and just minutes from the Somerset Collection, this is a great location for business travelers. There are many fine-dining restaurants in the immediate area and at the hotel itself. Nice rooms that are clean, but not fancy. Staff is friendly and attentive.

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SomersetTroy, Director of Sales at Somerset Inn, responded to this review

We couldn't agree more! Thank you for staying with us. We hope to see you again, soon! Kind regards, The Somerset Staff More

Chicago, Illinois
Contributor
18 reviews 18 reviews
15 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed November 24, 2013 via mobile

I like to stay at Marriott hotels for the points and I need to work in Troy frequently. The Marriott on Big Beaver was booked last week so I used this hotel as an alternative. The exterior looks out dated and it seemed half occupied but the room was nice and breakfast was good as well. This will be a... More

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SomersetTroy, Director of Sales at Somerset Inn, responded to this review

We're glad that you enjoyed your stay at the Somerset Inn. We were also delighted to hear that you enjoyed our updated rooms, food and friendly staff. Hopefully you also valued our FREE Internet, homemade chocolate chip cookies and our location next to the renowned Somerset Collection shopping mall. Did you know that along with our award winning restaurant Crumpets,... More

North Liberty, Iowa, USA
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 22, 2013

The room we had included a king bed, sofa, desk and more and was well decorated. Everything was modern and in excellent condition. Excellent location right next to fabulous three story mall. Restaurant had good food at reasonable prices. Convention center attached to hotel with great staff.

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SomersetTroy, Director of Sales at Somerset Inn, responded to this review

Thank you for taking the time to write such a kind review. We're thrilled that you enjoyed your stay. We hope that you will visit us again, soon! Happy Holidays, The Somerset Staff More

Prescott, Arizona, United States
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 12, 2013

I was here for a conference, and decided to spend the money to stay on site rather than travel as others were doing. I have to say the hotel room itself was AWESOME! There were enough pillow (which were actually fluffy an not pancakes), and everything was sparkling clean! However, there was only 2 elevators for the entire hotel, and... More

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Toronto, Canada
Contributor
17 reviews 17 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed November 11, 2013

Stayed there end of October. The Somerset Inn is closest to the mall but needs an overall both physically and management. The room we were given ("given" is a part sarcastic) had major water damage. It was VERY musty. The ceiling was spongy and flaky. Parts of the ceiling had fallen to the floor. And my family and I were... More

Was this review helpful? Yes 1
SomersetTroy, Director of Sales at Somerset Inn, responded to this review

We apologize for any guest room inconvenience that you may have come upon during your recent stay with us. The issue that you had encountered upon arrival has been corrected. Our guest satisfaction is of the utmost importance,so to learn that a customer did not enjoy their stay is very unsettling. Your business is important and we sincerely hope that... More

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Additional Information about Somerset Inn

Also Known As:
Somerset Hotel
Somerset Hotel Troy
Address: 2601 West Big Beaver, Troy, MI 48084
Location: United States > Michigan > Troy
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 14 hotels in Troy
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Somerset Inn 3*
Official Description (provided by the hotel):
Enjoy the comfort of our fresh and stylish guest rooms,equipped with comfortable new beds, high speed and wireless Internet, phones with data ports, voice mail, current on-demand movies, coffee and tea makers, hairdryers, iron and boards, large working desks, fashionable dressing and make-up mirrors, marble countertops, and modish decor. Many guest rooms over-look the picturesque garden patio and others have a panoramic view of their small but scenic executive golf course. The Somerset Inn's own Crumpets Restaurants is a popular local eatery where business leaders can be seen frequenting. In-room dining is also available to overnight guests. On-site cardio room, business work room, lobby computer and a quaint but comfy lobby Bar and Grille. Located at the magnificent Somerset Collection shopping mall. Complimentary parking. 1/2 mile west of I-75 on Big Beaver in Troy, Michigan. ... more   less 
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