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Somerset Inn

2601 West Big Beaver, Troy, MI 48084
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Somerset Inn
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139 Reviews from our TripAdvisor Community

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Traveler rating
    29
    60
    32
    15
    3
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21
22
9
53
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • Polish first
  • Portuguese first
  • Turkish first
  • Any
English first
  • All months
    (139)
  • Mar-May only
    (35)
  • Jun-Aug only
    (37)
  • Sep-Nov only
    (38)
  • Dec-Feb only
    (29)
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Oakville, Canada
Level Contributor
38 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Spent 2 nights at Somerset on business...the hotel is very nice, and reasonably priced. The rooms are well appointed and most importantly, the bed was comfortable. The air conditioning unit was a little loud, but most tend to be...If you like shopping, the location is superb right across from the Somerset Mall which is a high end shopping destination. You... More 

Was this review helpful? Yes
SomersetTroy, Director of Sales at Somerset Inn, responded to this review

Dear AlwaysRushing, Thank you for your kind review! We're glad that you enjoyed your stay and we hope to see you again soon! Kind regards, The Somerset Staff More 

Cape Girardeau, Missouri
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Nice hotel, nice location, good bar/lounge, great breakfast (free too). It was just the little things and they would be so easy to fix. How about a printed TV channel guide instead of having to scroll through the very slow one on the screen. Room directory says vending machines on every floor; that's wrong. When I called downstairs I was... More 

Was this review helpful? Yes
SomersetTroy, Director of Sales at Somerset Inn, responded to this review

Dear Edwin G., It sounds like your overall experience was positive. Thank you for sharing. We also appreciate your thoughts for "small changes." Rest assured that we're reviewing them. In the meantime, we've made some wonderful alterations since your last stay. Please visit again soon so that you may enjoy our exciting renovations. We're even better than before! :) Kind... More 

Chicago, Illinois
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed May 27, 2015

Somerset Inn has the luxurious lobby of a four-star hotel, but the rooms of a standard MOTEL. No door on the closet, limited toiletries in the bathroom and the usual motel window HVAC unit that drones on all night. Just like a motel, the Wi-Fi was buggy. Perhaps oddest was their billing policy. When we registered, the "hotel" glommed onto... More 

Was this review helpful? Yes 2
San Jose, CA
Level Contributor
50 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed May 26, 2015

Good location within walking distance of mall/restaurants. Comfortable beds. No fans in bathroom. Wifi is free but drops frequently (many times/minute). Free parking. The warm cookies (8pm nightly) were big hits with the husband and kids.

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Southfield, Michigan
Level Contributor
36 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed May 15, 2015

So I wasn't sure if I wanted to stay here but I am glad I did its a bit dated but the hotel is kept up to par so I can't complain I love how you can walk right next door to the mall I love the channel selection in the room I didn't try the restaurant during my stay... More 

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Cleveland, Ohio
Level Contributor
30 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed May 14, 2015

My husband's employer always puts their employees up in this hotel when they are in the area so it was nice to see what he has previously described. He had an event this week that I needed to attend and I thought the hotel was nice! Yes, it is obviously dated like everyone says, but it is clean and really,... More 

Was this review helpful? Yes
SomersetTroy, Director of Sales at Somerset Inn, responded to this review

Thank you so much for taking your time to write such a thoughtful review. Hopefully there is a return shopping trip to the Collection sometime in the near future!! We hope you will visit us again, soon! Kind regards, The Somerset Staff More 

Saint Louis, Missouri
Level Contributor
54 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed April 29, 2015

Although this is an older hotel and they are trying their best to keep it maintained; it still needs work. Front Desk workers were verycourteous. The dining room servers were attentive and I was very impressed with their service. The room needed a great deal of updating, new wallpaper or paint, bathroom definitely needed some revamping.

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Marysville, Ohio
Level Contributor
167 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
2 of 5 stars Reviewed April 27, 2015

The hotel was close to my business meeting and as usual I dashed in and back out. After getting back late and reading a few emails I went to get in bed and saw what appeared to be dried blood on the side if the sheet by the pillow. I should have called but was so tired I threw a... More 

Was this review helpful? Yes 1
Raleigh, North Carolina
Level Contributor
87 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed April 27, 2015

Constructed in 1973 but well maintained. Bland...not much personality but that has no impact on the good night's sleep available. Different room rates appear to be based on the size of the bed and no indication that the available space in the room is different. Could not find any rate discounts. Excellent location for dining and shopping if you need... More 

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Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed March 26, 2015

I travel quite a bit for work and rarely get to explore, or better yet, SHOP! This hotel was suggested to me from a colleague that had stayed there before. I absolutely loved it, and its proximity to Somerset Collection. There really is no excuse not to go visit the beautiful mall. My room at the Somerset Inn was very... More 

Was this review helpful? Yes
SomersetTroy, Director of Sales at Somerset Inn, responded to this review

Thank you for taking your time to write such a kind review. We're happy that you enjoyed your stay and we look forward to your return visit upon your trip to Troy! Kind regards, The Somerset Staff! More 

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