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Candlewood Suites Detroit - Troy

#6 of 15 Hotels in Troy
Certificate of Excellence
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2550 Troy Center Dr., Troy, MI 48084
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Best prices for: 1 room 1 guest
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Candlewood Suites Detroit - Troy
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Candlewood Suites Detroit - Troy
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75 reviews from our community

Traveler rating
    33
    15
    15
    7
    5
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11
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35
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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Shelby Twp Mi
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed yesterday NEW

Stayed for 2 days at this hotel, the staff is extremely nice and helpful in whatever your needs may be. Only problem wanted to watch a Tiger game on TV and no Fox Sports on their cable system. The rooms are spacious and very quiet. Would recommend this hotel to anyone in the area

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Dallas, Texas
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

It would be incredibly hard, nearly impossible to describe the level of service I received from the staff at The Candlewood Suites in Troy Michigan. It’s not like I don’t travel. I do…a lot. What makes the stay I just completed special was that I had to go to my sister’s funeral and leave my quite ill wife. To say... More 

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YoYoManDTW, Director of Sales at Candlewood Suites Detroit - Troy, responded to this review

Words cannot describe how happy this review makes our hotel! Thank you so much for taking the time out of your busy day to let us know your thoughts. We are so proud of the job our staff does on a daily basis. Sometimes we fall short of guest expectations but we strive for perfection and this case we hit... More 

Southfield, Michigan
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

So I hate and love this location for multiple reasons The location is great right down the street from somerset mall and centrally near everything so no complaints there the hotel is nice the washers and dryers are mediocre but they work somewhere I love that you can cook in your room the channel selection sucks but my major complaint... More 

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YoYoManDTW, Director of Sales at Candlewood Suites Detroit - Troy, responded to this review

Ms. Vickey, Thank you so much for taking the time to share your compliments & concerns. We agree our hotel is minutes from 25+ restaurants and minutes from the premier mall (but they call it a collection) in SE Michigan. I would agree that service on the room every 7 days is something to get used to and in the... More 

1 review
5 of 5 stars Reviewed 1 week ago

This was my 2nd stay at the Candlewood Suites Troy. As was the 1st stay a year ago, this visit was terrific. Easy check-in, super friendly and professional staff make this my go to hotel in the area. While it is tucked away in a quiet office park, it is close to everything - restaurants, shopping and the freeway. It... More 

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YoYoManDTW, Director of Sales at Candlewood Suites Detroit - Troy, responded to this review

Mr. Eric, I just wanted to take a moment to say "Thank You" for taking time out of your day to let us know how we are doing! We are so happy that we are your preferred hotel in the Troy, MI area. Great tip for dog owners as well. We value your business and look forward to your return... More 

Stevens Point, Wisconsin
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were upgraded to a 1 bedroom which is like a small apartment. Newly redone, very well thought out if you have an extended stay. Comfy bed, spacious bathroom with shelves ( great idea). Will stay here again, plus rates are excellent.

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YoYoManDTW, Director of Sales at Candlewood Suites Detroit - Troy, responded to this review

Bethiejo, Thank you so much for taking the time to let our hotel know how we are doing! We know you have many options here in Troy, MI for lodging and we are honored you selected us as your home away from home. What were you thoughts of Metro Detroit during your stay? Were you aware we are only minutes... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Wow, I checked in late and the folks at the front desk were super nice. They recognized my platinum status and even upgraded my room. The room was clean and newly updated. The location is right off the highway, but it's quiet and tucked back off the side road. Great location near plenty of great restaurants.

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YoYoManDTW, Director of Sales at Candlewood Suites Detroit - Troy, responded to this review

Tina R. Thank you so much for your review a week ago! We are so happy to know that you were recognized as a Platinum IHG Rewards members...we value your business so much. We know you have many options in Troy, MI for your lodging needs and we THANK YOU for choosing us. Thank you so much for letting everyone... More 

Westerville, Ohio
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We spent two nights at Candlewood Suites. The suite was very spacious. The bed was very comfortable. The housekeeping staff and the desk staff were very pleasant and helpful. The desk agent provided us with good tips on places to eat. The location was close to shopping and offices we needed. We switched rooms to upgrade after the first night... More 

Was this review helpful? Yes 1
YoYoManDTW, Director of Sales at Candlewood Suites Detroit - Troy, responded to this review

Marge M. On behalf of the Candlewood Suites Detroit Troy we would like to THANK YOU for taking the time to let everyone know how you view our hotel. It is great to hear that our housekeeping staff were helpful..we are a bit biased but we believe they are some of the best in the industry with 20+ years of... More 

A TripAdvisor Member
5 of 5 stars Reviewed April 4, 2015

We stayed only one night but felt the place was very nice with all the residence features. We spent $82 for staying the night of Friday, December 26, 2014. I would recommend this place to anyone looking for a clean and spacious room. Especially great for long term stays.

Was this review helpful? Yes 1
YoYoManDTW, Director of Sales at Candlewood Suites Detroit - Troy, responded to this review

Thank you so much for taking the time to review the hotel. We at the Candlewood Suites Detroit Troy strive to make every guests stay exceptional. Thank you for letting everyone know that we have some of the most competitive weekend rates in the area. We love the pictures of the hotel you posted as well! We know you have... More 

Frankfurt, Germany
Top Contributor
216 reviews 216 reviews
94 hotel reviews
143 helpful votes 143 helpful votes
4 of 5 stars Reviewed March 25, 2015

Stayed there for one week and found it quite enjoyable. Also reasonable prices. Clean and comfortable. I had a spacious one bedroom suite which was well equipped. All staff I met was very friendly and helpful. There is also a tiny little gym which is quite ok. I had noise at one night from trucks on an adjacent property. The... More 

Was this review helpful? Yes 1
YoYoManDTW, Director of Sales at Candlewood Suites Detroit - Troy, responded to this review

Carlos C, Thank you so much for taking the time to let everyone know your thoughts on our hotel. We are so happy that you found our hotel a tremendous value for the area. We pride ourselves on our staff and appreciate the fact they did what they could to make your stay as enjoyable as possible. We agree the... More 

1 review
5 of 5 stars Reviewed March 23, 2015

Very nice place to stay....room was clean and comfortable. At a good value. I will be staying here next time I'm in the Troy area. Close to the Interstate and was easy to find after exiting I75. Only about a quarter of a mile off the interstate.

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YoYoManDTW, Director of Sales at Candlewood Suites Detroit - Troy, responded to this review

Stephen C. Thank you so much for taking the time to review our hotel. On behalf of the staff at the Candlewood Suites Detroit Troy we appreciate you letting Trip Advisor viewers know your thoughts. I agree being close to the interstate is a plus! Did you also know that we are minutes from 25+ restaurants and the premier mall... More 

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