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All 14 Troy hotels

Candlewood Suites Detroit - Troy

2.0 of 5 Hotel   |   2550 Troy Center Dr., Troy, MI 48084
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Ranked #10 of 14 hotels in Troy
A recent review
3 of 5 stars reviewed 4 weeks ago
the8thdog Texas
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48 people have reviewed this hotel

Traveler rating
    16
    8
    13
    7
    4
See reviews for
5
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23
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
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English first
Texas
Top Contributor
65 reviews 65 reviews
31 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 4 weeks ago

For the price, it's a good deal to get the kitchen- fridge and microwave, and real glasses. The room was clean and comfortable. No, there is no aromatherapy pack. Or shoe mitt. The only thing there was no counter in the bathroom, just a sink. This was a handicap access room, maybe the other rooms have a counter. Not having... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Candlewood Suites Detroit - Troy, responded to this review

Dear the8thdog, Thank you so much for taking the time to leave us your feedback. Your review is vital for improving the service and quality we offer to our valued guest. I am pleased to know that our location was suitable for you needs and found our room clean and comfortable. On the other hand, I apologize for the inconvenience... More

Saginaw, Michigan
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 4 weeks ago

The air conditioning was not working properly and noisy. Temperature and humidity impossible to control. No other rooms open we were stuck. No bathroom fan. Staff friendly but unable to correct issues

Was this review helpful? Yes
CandlewoodSuitesTROY, Front Office Manager at Candlewood Suites Detroit - Troy, responded to this review

Dear Guest, We are pleased that you found our staff friendly, as we work hard everyday to make sure that our guests leave feeling that way. However, I am very sorry to hear about the AC not working properly in your Suite. We make any modifications as soon possible regarding all room mechanicals. Thank you very much and please feel... More

Milwaukee
Top Contributor
54 reviews 54 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 4 weeks ago

My care partner/spouse and I checked in for 5 nights on Sunday, July 20, 2014. We were delighted by given the option of a room choice on any floor. Transporting a substantial amount of equipment and supplies needed for my home hemodialysis made a first floor room quite ideal. Regrettably, upon entering our first floor room we were immediately challenged... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Candlewood Suites Detroit - Troy, responded to this review

Dear SkiKingMKE, Thank you very much for taking the time to share your thoughts and comments regarding your stay with us. We take all feedback seriously, and sincerely regret that we were not able to exceed your expectations with our accommodations. We take the confidence our guests place in us very seriously and work diligently to rectify any unsatisfactory experiences.... More

Achim, Germany
1 review
5 of 5 stars Reviewed 4 weeks ago

I travel a lot for work and am glad to be landed in such a hotel. The queen size bed is comfortable, the bathroom is modern and clean. The kitchen has a fridge, dishwasher microwave and an induction hob. The kitchen is stocked with everything you need. The whole suite is modern and well kept.

Was this review helpful? Yes
Troy, Michigan
1 review
4 of 5 stars Reviewed July 18, 2014

I am staying in my area of work. The rooms are spacious and all the staff is very friendly. The front desk is very helpful. I usually stay at the Candlewoods all across the nation. The property is up dated.

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Road Warrior
Top Contributor
141 reviews 141 reviews
141 hotel reviews
124 helpful votes 124 helpful votes
3 of 5 stars Reviewed July 3, 2014

Nice hotel, I've stayed in all Candlewoods in the Detroit area and I would say this was the second best one after Ann Arbor. Troy is a nice, safe and clean area and the hotel is kind of tucked away in a quiet spot with little traffic noise. It is an older property that has undergone complete room renovation within... More

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IHGCare, Guest Relations Manager at Candlewood Suites Detroit - Troy, responded to this review

Dear AlCzervik1, Thank you very much for your recent stay and for writing us a candid review. We are delighted to read you enjoyed a quiet and safe environment during your stay here. Thank you as well for your compliments about the amenities and cleanliness of our hotel. On the other hand, it is regrettable that guest services was a... More

Puebla, Mexico
1 review
4 of 5 stars Reviewed July 2, 2014

It´s not the first time for me staying in this hotel, and it will not be the last. The rooms are spacious and the stuff is always frindly and trys to help you on every issue. Only the air condition could be a bit less noisy. I like this hotel.

Was this review helpful? Yes
Rehoboth, Massachusetts
Senior Contributor
45 reviews 45 reviews
13 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed May 28, 2014

Staying in area for work. Dan on the front desk helped on the arrangements with corporate travel. Nice facility, quiet convenient location. When staying on the road, its nice to have a place you can call home, that's more than just some hotel room. Any Candlewood can do that, but the staff at this one makes the difference.

Was this review helpful? Yes
DOS_Charles_Oliver, Director of Sales at Candlewood Suites Detroit - Troy, responded to this review

Hello Michael P - Thank you for your kind review and taking the time to leave a comment! Our hotel works very hard to be a Great Hotel Guests Love and thank you for recognizing Dan at the Front Desk for taking care of you while you were here! Your feedback will be shared with the team and I hope... More

Plymouth, Michigan
Senior Contributor
27 reviews 27 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed May 18, 2014

I stayed at the Candlewood Suites for 2 weeks and it was a nice little home away from home. The kitchen in the suite helped cut back on some food expenses, but it would have been nice to have a stove. Also, there was some noise from neighboring rooms. Other than that the room was great and very comfortable. It... More

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1 review
3 of 5 stars Reviewed May 13, 2014 via mobile

Use credit card in case of incidentals. They charged $100 on April 25 but have not reversed. Called 3 times and they said they would reverse. Had to contact my credit card company to dispute. Extra time and effort for something I never had problem with at other hotels

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Candlewood Suites Detroit - Troy, responded to this review

Dear janicelara, Thank you for your recent stay with us and for taking the time to post your feedback. It is regrettable that we fell below your expectations and that the billing issue was a let down. In order to assist you with your concerns, I have sent you a private message in order to obtain more information about your... More

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Additional Information about Candlewood Suites Detroit - Troy

Address: 2550 Troy Center Dr., Troy, MI 48084
Phone Number:
Location: United States > Michigan > Troy
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites Detroit - Troy 2*
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Also Known As:
Candlewood Suites Detroit - Troy Hotel Troy
Candlewood Suites Troy
Candlewood Troy
Troy Candlewood Suites

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Amenities

Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Come and experience our new Comforts of Home Bedding Collection. The Candlewood Suite Detroit Troy is only minutes away from downtown Detroit and Auburn Hills/Pontiac and within close proximity to companies such as Arvin Meritor, BAE Systems, Chrysler, Delphi, General Motors, EDS, New World Systems, SBC Ameritech, and Siemens. If traveling on pleasure visit Detroit s local teams, Red Wings at Joe Lewis Arena,Detroit Tigers at Comerica Park, or visit Ford Field to see our Detroit Lions. MGM Grand Motor City Casino are located within a 25 minute radius. The moment you enter the hotel you will enjoy the warm comforts of home. Offering free high speed internet, relax and enjoy the amenities we have to offer. Each room offers, full kitchen, VCR, and a CD player. Visit our Candlewood Cupboard where you can purchase meals, snacks and sundry items at value prices. So whether you here for the night or a month, take advantage of our comforts. Utilize our complimentary on-site 24 hour fitness and laundry facility. Studio and one-bedroom suites are available. Each suite features living/sleeping area, full kitchen and private bathroom and weekly housekeeping. Standard amenities include a 25' TV, VCR, CD player, hairdryer, iron, ironing board, desk and chair, multiple phone lines, voice mail, a full-size refrigerator with icemaker, stovetop, and a full size dishwasher. Pet Friendly Restrictions apply ... more   less 
Number of rooms
118

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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