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Candlewood Suites Detroit - Troy

#3 of 15 Hotels in Troy
Certificate of Excellence
2.0 of 5
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2550 Troy Center Dr., Troy, MI 48084
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1 room 1 guest
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Candlewood Suites Detroit - Troy
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114 Reviews from our TripAdvisor Community

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Traveler rating
    60
    26
    15
    8
    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Monterrey, Mexico
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

Booked there for business, Front desk staff are very friendly, recognized me as IHG member. The floor was under carpet change, but they took care notifying about it and posting everywhere to be careful. Room was clean, and bed in a very good condition so I can rest with no disturbs.

Was this review helpful? Yes
Indianapolis
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

The staff was cordial; the room and kitchen tools wereclean. I went to the pantry and was pleasantly surprised that the prices were reasonable. The air conditioner is a bit noisy, which may bother some folks.

Was this review helpful? Yes
YoYoManDTW, Director of Sales at Candlewood Suites Detroit - Troy, responded to this review

mstelts, Thank you so much for taking the time to review our hotel. We love that you pointed out the traveler that stays here gets a clean, comfortable and spacious room with some of the most economical rates in Troy. We strive to maintain our air conditioners and we appreciate you bringing it to our attention. If you are ever... More 

1 review
5 of 5 stars Reviewed 4 days ago NEW

As an IHG Spire member, I stay in many IHG family hotels. Though I normally stay at Holiday Inn's when travelling, I stayed at the Candlewood in Troy as it was close to the client. After checking in, it was obvious this was a newer hotel and the staff was very helpful during my stay. I come to Troy about... More 

Was this review helpful? Yes
YoYoManDTW, Director of Sales at Candlewood Suites Detroit - Troy, responded to this review

Justin G. Thank you so much for the AMAZING review! As a SPIRE IHG Rewards member you make up the Top 1% of our guests so your opinion means the world to us. We love the fact that you will be staying with us again. We really appreciate your business. Kevin Dombrow/Director of Sales More 

1 review
4 of 5 stars Reviewed 5 days ago NEW

I stay at this Candlewood 5-1 time per year and it is very consistent. Delivers exactly what you would expect for mid priced extended stay. The staff is friendly. I also enjoy the fact that you can crack the windows on a cool night. The rooms have a full kitchen. Microwave, mini oven, stove and refrigerator. Because of the in... More 

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YoYoManDTW, Director of Sales at Candlewood Suites Detroit - Troy, responded to this review

eav115, Thank you so much for taking the time to review our hotel. We love that you find the Candlewood Brand consistent because that is what we strive for. Thank you also for pointing out how spacious our suites are. We know you have many choices in the Troy area and we are so honored you selected us. Kevin Dombrow/Director... More 

North Chicago, Illinois
1 review
5 of 5 stars Reviewed 5 days ago NEW

The Candlewood Suites location in Troy is my preferred overnight stay wheneve I travel to Michigan. The rooms are empaccable and the facilties including the pantry is well stocked. I'm looking forward to my next visit.

Was this review helpful? Yes
YoYoManDTW, Director of Sales at Candlewood Suites Detroit - Troy, responded to this review

Albert F. Thank you so much for taking the time to review our hotel. Impeccable is a GREAT word to describe our hotel and we THANK YOU for the kind words. If you are ever in the Troy area we would love to have you back. Kevin Dombrow/Director of Sales More 

Lombard, Illinois
1 review
4 of 5 stars Reviewed 6 days ago NEW

This hotel has clean, spacious rooms and a lot of amenities. And, it is being renovated which will make it even nicer in the future. It can be hard to find so I recommend using a GPS. Better signage would be useful. Wifi is a little slow for streaming services but great for traditional internet usage.

Was this review helpful? Yes
YoYoManDTW, Director of Sales at Candlewood Suites Detroit - Troy, responded to this review

Yvonne A. Thank you so much for taking the time to review our hotel. I am so glad you found the rooms spacious & clean. We are hidden a bit off of Big Beaver Road but we are glad you found us :) If you are ever back in the area we would LOVE to have you back. Kevin Dombrow/Director... More 

New York City, New York
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I stayed at this hotel as it was near the office where I was conducting business for a few days. When I arrived, I was greeted warmly by the front desk staff and given some information about staying at a Candlewood Suites, as it was the first time I had stayed in one. My check-in process was quick and easy.... More 

Was this review helpful? Yes
YoYoManDTW, Director of Sales at Candlewood Suites Detroit - Troy, responded to this review

Jake H. First of all THANK YOU for taking the time to review our hotel. It is great you found the room very spacious and clean. We are so sorry about the renovation while you were here. We had to replace the carpet on all 3 of our floors which was completed on 8/29/15. If you are ever in Troy... More 

Louisville, Kentucky
1 review
5 of 5 stars Reviewed 6 days ago NEW

Have used this hotel for several years and keep coming back. Staff is always friendly and often recognize me on arrival. Never had a bad stay since 2008. Only problem I have had is not being able to get in on last minute sometimes. They stay busy.

Was this review helpful? Yes
YoYoManDTW, Director of Sales at Candlewood Suites Detroit - Troy, responded to this review

Dave S. Thank you for taking the time to review our hotel. Glad to hear the staff was friendly and recognized you on arrival. To hear you have never had a bad stay since 2008 is amazing. We value your business. Kevin Dombrow/Director of Sales More 

Troy, Michigan
1 review
5 of 5 stars Reviewed 1 week ago NEW

I've been here since October of 2014 and it's a great place and well maintained. Highly recommend it to everyone who needs a extended stay place. The staff is very welcoming and will do anything for you. Housekeeping is the best I've seen from any place.

Was this review helpful? Yes
YoYoManDTW, Director of Sales at Candlewood Suites Detroit - Troy, responded to this review

Robert B. Thank you so much for recommending our hotel. Love to hear that our housekeepers exceeded your expectations. If you are ever in the are we would love to have you back at our hotel. Kevin Dombrow/Director of Sales More 

Iowa City, Iowa
2 reviews
5 of 5 stars Reviewed 1 week ago NEW

I was looking for an extended stay property around Troy for my son due to a corporate internship in the area. I came across reviews of this property that convinced me ( even though I'm a Marriott Platinum member) to book here and I'm so glad I did. The whole process was wonderful. Kevin Dombrow was great to work with.... More 

Was this review helpful? Yes
YoYoManDTW, Director of Sales at Candlewood Suites Detroit - Troy, responded to this review

Pmuzzin, Thank you so much for taking the time to review our hotel. Hearing that you came here over Marriott made our day :) It was an absolute pleasure working with you as well. We know you have many options when it comes to lodging in this area and we thank you for choosing us. We also wish your son... More 

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