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All 14 Troy hotels

Candlewood Suites Detroit - Troy

2.0 of 5 Hotel   |   2550 Troy Center Dr., Troy, MI 48084
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58%
Ranked #9 of 14 hotels in Troy
A recent review
4 of 5 stars reviewed 6 days ago
Robertk1959 Troy, Michigan
  • Overview
  • Reviews (44)
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44 people have reviewed this hotel

Traveler rating
    15
    8
    11
    6
    4
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5
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21
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Any
English first
Troy, Michigan
1 review
4 of 5 stars Reviewed 6 days ago NEW

I am staying in my area of work. The rooms are spacious and all the staff is very friendly. The front desk is very helpful. I usually stay at the Candlewoods all across the nation. The property is up dated.

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Road Warrior
Top Contributor
136 reviews 136 reviews
136 hotel reviews
111 helpful votes 111 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Nice hotel, I've stayed in all Candlewoods in the Detroit area and I would say this was the second best one after Ann Arbor. Troy is a nice, safe and clean area and the hotel is kind of tucked away in a quiet spot with little traffic noise. It is an older property that has undergone complete room renovation within... More

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IHGCare, Guest Relations Manager at Candlewood Suites Detroit - Troy, responded to this review

Dear AlCzervik1, Thank you very much for your recent stay and for writing us a candid review. We are delighted to read you enjoyed a quiet and safe environment during your stay here. Thank you as well for your compliments about the amenities and cleanliness of our hotel. On the other hand, it is regrettable that guest services was a... More

Puebla, Mexico
1 review
4 of 5 stars Reviewed 3 weeks ago

It´s not the first time for me staying in this hotel, and it will not be the last. The rooms are spacious and the stuff is always frindly and trys to help you on every issue. Only the air condition could be a bit less noisy. I like this hotel.

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Rehoboth, Massachusetts
Senior Contributor
36 reviews 36 reviews
13 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed May 28, 2014

Staying in area for work. Dan on the front desk helped on the arrangements with corporate travel. Nice facility, quiet convenient location. When staying on the road, its nice to have a place you can call home, that's more than just some hotel room. Any Candlewood can do that, but the staff at this one makes the difference.

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DOS_Charles_Oliver, Director of Sales at Candlewood Suites Detroit - Troy, responded to this review

Hello Michael P - Thank you for your kind review and taking the time to leave a comment! Our hotel works very hard to be a Great Hotel Guests Love and thank you for recognizing Dan at the Front Desk for taking care of you while you were here! Your feedback will be shared with the team and I hope... More

Plymouth, Michigan
Contributor
11 reviews 11 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 18, 2014

I stayed at the Candlewood Suites for 2 weeks and it was a nice little home away from home. The kitchen in the suite helped cut back on some food expenses, but it would have been nice to have a stove. Also, there was some noise from neighboring rooms. Other than that the room was great and very comfortable. It... More

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1 review
3 of 5 stars Reviewed May 13, 2014 via mobile

Use credit card in case of incidentals. They charged $100 on April 25 but have not reversed. Called 3 times and they said they would reverse. Had to contact my credit card company to dispute. Extra time and effort for something I never had problem with at other hotels

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IHGCare, Guest Relations Manager at Candlewood Suites Detroit - Troy, responded to this review

Dear janicelara, Thank you for your recent stay with us and for taking the time to post your feedback. It is regrettable that we fell below your expectations and that the billing issue was a let down. In order to assist you with your concerns, I have sent you a private message in order to obtain more information about your... More

Clarkston, Michigan
Contributor
20 reviews 20 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 15, 2014

had a great stay. hotel was clean. room was perfect. bed was comfy. bathroom was clean and shower was adequate. kitchen was nice and stocked well. overall great stay. very pleased. took long time to check in.

Was this review helpful? Yes 1
DOS_Charles_Oliver, Director of Sales at Candlewood Suites Detroit - Troy, responded to this review

Hello Deb0903, thank you for your feedback on your recent stay with us! I am sorry that you encountered a longer than normal check-in. I am going to share your feedback with my hotel manager so that all of our guests receive an exceptional and timely check-in experience. I am glad that you enjoyed your stay overall and hope that... More

Honolulu, Hawaii
Senior Contributor
33 reviews 33 reviews
26 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed December 12, 2013

Stayed overnight for a hotel promotion last weekend. Convenient location, great value, room was furnished with everything I needed, I had a good sleep, but the poor customer service at the front desk will make me hesitate to come back to this Candlewood. During check in and check out, I was just a number to be processed. No acknowledgement of... More

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Candlewood Suites Detroit - Troy, responded to this review

Dear HaveRiceWillTravel, Thank you for taking the time to provide feedback on your stay. It is unfortunate your interactions with the staff prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you... More

Frankenmuth, Michigan
Top Contributor
70 reviews 70 reviews
36 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed October 6, 2013

The property is in a nice location with respects to Big Beaver Road and I-75 area. All parts of Troy are easily accessable from here. My room was clean and very modern in furnishings compared to other Candlewood Suites. The rate was excellent in comparison with other hotels in the the area. The mattress was firm but quite comfy as... More

Was this review helpful? Yes 2
Gladstone, Michigan
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 23, 2013

Was very surprised at the amenities of this hotel. The room was large with a huge desk, fridge, microwave, stove, dishwasher and everyday kitchen items. It also had a workout room and a laundry mat on site. It was a little tricky to find, but well worth it when you do. A great place for the business traveler if you... More

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Additional Information about Candlewood Suites Detroit - Troy

Address: 2550 Troy Center Dr., Troy, MI 48084
Phone Number:
Location: United States > Michigan > Troy
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites Detroit - Troy 2*
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Also Known As:
Candlewood Suites Detroit - Troy Hotel Troy
Candlewood Suites Troy
Candlewood Troy
Troy Candlewood Suites

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Amenities

Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Come and experience our new Comforts of Home Bedding Collection. The Candlewood Suite Detroit Troy is only minutes away from downtown Detroit and Auburn Hills/Pontiac and within close proximity to companies such as Arvin Meritor, BAE Systems, Chrysler, Delphi, General Motors, EDS, New World Systems, SBC Ameritech, and Siemens. If traveling on pleasure visit Detroit s local teams, Red Wings at Joe Lewis Arena,Detroit Tigers at Comerica Park, or visit Ford Field to see our Detroit Lions. MGM Grand Motor City Casino are located within a 25 minute radius. The moment you enter the hotel you will enjoy the warm comforts of home. Offering free high speed internet, relax and enjoy the amenities we have to offer. Each room offers, full kitchen, VCR, and a CD player. Visit our Candlewood Cupboard where you can purchase meals, snacks and sundry items at value prices. So whether you here for the night or a month, take advantage of our comforts. Utilize our complimentary on-site 24 hour fitness and laundry facility. Studio and one-bedroom suites are available. Each suite features living/sleeping area, full kitchen and private bathroom and weekly housekeeping. Standard amenities include a 25' TV, VCR, CD player, hairdryer, iron, ironing board, desk and chair, multiple phone lines, voice mail, a full-size refrigerator with icemaker, stovetop, and a full size dishwasher. Pet Friendly Restrictions apply ... more   less 
Number of rooms
118

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