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All 14 Troy hotels

Candlewood Suites Detroit - Troy

2.0 of 5 Hotel   |   2550 Troy Center Dr., Troy, MI 48084
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Candlewood Suites Detroit - Troy
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Ranked #11 of 14 hotels in Troy
A recent review
5 of 5 stars reviewed 4 days ago
deb0903 Clarkston, Michigan
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38 people have reviewed this hotel

Traveler rating
    14
    5
    9
    6
    4
See reviews for
5
9
9
17
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Any
English first
Clarkston, Michigan
Contributor
12 reviews 12 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

had a great stay. hotel was clean. room was perfect. bed was comfy. bathroom was clean and shower was adequate. kitchen was nice and stocked well. overall great stay. very pleased. took long time to check in.

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Honolulu, Hawaii
Senior Contributor
27 reviews 27 reviews
20 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed December 12, 2013

Stayed overnight for a hotel promotion last weekend. Convenient location, great value, room was furnished with everything I needed, I had a good sleep, but the poor customer service at the front desk will make me hesitate to come back to this Candlewood. During check in and check out, I was just a number to be processed. No acknowledgement of... More

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Candlewood Suites Detroit - Troy, responded to this review

Dear HaveRiceWillTravel, Thank you for taking the time to provide feedback on your stay. It is unfortunate your interactions with the staff prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you... More

Frankenmuth, Michigan
Top Contributor
70 reviews 70 reviews
36 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed October 6, 2013

The property is in a nice location with respects to Big Beaver Road and I-75 area. All parts of Troy are easily accessable from here. My room was clean and very modern in furnishings compared to other Candlewood Suites. The rate was excellent in comparison with other hotels in the the area. The mattress was firm but quite comfy as... More

Was this review helpful? Yes 2
Gladstone, Michigan
Contributor
18 reviews 18 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 23, 2013

Was very surprised at the amenities of this hotel. The room was large with a huge desk, fridge, microwave, stove, dishwasher and everyday kitchen items. It also had a workout room and a laundry mat on site. It was a little tricky to find, but well worth it when you do. A great place for the business traveler if you... More

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Toronto, ON
Top Contributor
50 reviews 50 reviews
30 hotel reviews
119 helpful votes 119 helpful votes
4 of 5 stars Reviewed September 4, 2013

We booked this hotel for two nights - very clean, renovated, comfortable beds, free popcorn -great touch. Alway fresh coffe, refreshments, etc. Great small fitness room and laundry. The only thing we found strange - no room service, meanning cleanning, towels exchange, etc But its not big deal to us - rather than that great customer service in great small... More

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2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 1, 2013 via mobile

I stay here frequently and the rooms are very nice and comfortable. It is nicely decorated and very quiet. The bed is a pillow top and great for sleeping. My only suggestion would be to make the Internet service faster. It is to slow for more intensive Internet use beyond reading email. Would highly recommend staying here, great value for... More

Was this review helpful? Yes 1
Detroit, Michigan
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 31, 2013

Rooms are updated and very clean. Staff is friendly and helpful. Price is good. Good area. One of the best places we have ever stayed. The rooms are all suites with kitchen units. We did not need this for just an overnight stay, but it was nice to have the extra room. Beds were VERY comfortable and room quiet. Free... More

Was this review helpful? Yes 1
Toronto, Canada
Senior Contributor
24 reviews 24 reviews
20 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed January 1, 2013 via mobile

We always stay at the Candlewood Suites every time we visit Detroit/Troy, which makes it 7 or 8 times now. We've always found it a great value. The hotel has recently undergone major renovations and updated just about everything - rooms, decor, baths, hallways, carpet...etc...We were quite impressed. The kitchenette is great while traveling with a baby. Since we travel... More

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Saint Clairsville, Ohio
1 review
1 of 5 stars Reviewed December 19, 2012

Strongly discourage anyone from using Candlewood Suites - Troy. We left after finding garbage left in the room and the sheets were literally stained. There is maid service only once a week and there is no night clerk to assist you. We left at 1:30 a.m. on the first of a two night stay - and get this - Candlewood... More

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IHGCare, Guest Relations Manager at Candlewood Suites Detroit - Troy, responded to this review

Dear Christopher G, Thank you for taking the time to write a review about your stay. Please accept my sincere apology for the overall dissatisfaction you experienced during your stay and I regret your stay was negatively affected by the cleanliness of our rooms. I will assure you that this is an isolated case and I appreciate you bringing this... More

Detroit, Michigan
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed November 19, 2012

My husband and I stayed at this hotel last year and enjoyed our stay, so we decided to stay here again. I purchased the room online and put a note under special cirsumstances saying that we have two pets. I got to the hotel after a long drive and paid for the room. There was this guy that worked there... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Candlewood Suites Detroit - Troy, responded to this review

Dear Dawn S, Thank you for taking the time to write us a review. It is pleasing to know that you enjoyed the room accommodations you received. I would like to apologize for any inconvenience the staff may have caused during your stay. I understand the discomfort that this may have caused you and your comments will be relayed to... More

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Additional Information about Candlewood Suites Detroit - Troy

Also Known As:
Candlewood Suites Detroit - Troy Hotel Troy
Candlewood Suites Detroit - Troy Hotel
Candlewood Suites Troy
Candlewood Troy
Troy Candlewood Suites
Troy Candlewood
Address: 2550 Troy Center Dr., Troy, MI 48084
Phone Number:
Location: United States > Michigan > Troy
Amenities:
Fitness Center with Gym / Workout Room Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
Ranked #11 of 14 hotels in Troy
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites Detroit - Troy 2*
Official Description (provided by the hotel):
Come and experience our new Comforts of Home Bedding Collection. The Candlewood Suite Detroit Troy is only minutes away from downtown Detroit and Auburn Hills/Pontiac and within close proximity to companies such as Arvin Meritor, BAE Systems, Chrysler, Delphi, General Motors, EDS, New World Systems, SBC Ameritech, and Siemens. If traveling on pleasure visit Detroit s local teams, Red Wings at Joe Lewis Arena,Detroit Tigers at Comerica Park, or visit Ford Field to see our Detroit Lions. MGM Grand Motor City Casino are located within a 25 minute radius. The moment you enter the hotel you will enjoy the warm comforts of home. Offering free high speed internet, relax and enjoy the amenities we have to offer. Each room offers, full kitchen, VCR, and a CD player. Visit our Candlewood Cupboard where you can purchase meals, snacks and sundry items at value prices. So whether you here for the night or a month, take advantage of our comforts. Utilize our complimentary on-site 24 hour fitness and laundry facility. Studio and one-bedroom suites are available. Each suite features living/sleeping area, full kitchen and private bathroom and weekly housekeeping. Standard amenities include a 25' TV, VCR, CD player, hairdryer, iron, ironing board, desk and chair, multiple phone lines, voice mail, a full-size refrigerator with icemaker, stovetop, and a full size dishwasher. Pet Friendly Restrictions apply ... more   less 
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