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Candlewood Suites Detroit - Troy

#5 of 15 Hotels in Troy
Certificate of Excellence
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2550 Troy Center Dr., Troy, MI 48084
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Candlewood Suites Detroit - Troy
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89 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Winchester, Tennessee
1 review
4 of 5 stars Reviewed 4 days ago NEW

I have stayed here two times before . The staff are very friendly and helpful. The hotel is always very clean. I would recommend this hotel.The location is central located to major highways and nice restaurants and shopping.

Was this review helpful? Yes
YoYoManDTW, Director of Sales at Candlewood Suites Detroit - Troy, responded to this review

Cindy733, Thank you so much for taking the time to review our hotel. We are so happy that you thought the hotel was clean and that the staff was friendly those words are just magical to hoteliers. Thank you also for pointing out that we are so centrally located in Metro Detroit. If your travels ever lead you back to... More 

2 reviews
5 of 5 stars Reviewed 5 days ago NEW

I've stayed at Candlewood Suites Troy during my last two trips to Detroit and won't go anywhere else! The staff is incredibly friendly and helpful. The accommodations are comfortable and clean. Being able to do laundry while traveling for FREE is a HUGE bonus as well as being pet friendly. My pup and I really love it here. The market... More 

Was this review helpful? Yes
YoYoManDTW, Director of Sales at Candlewood Suites Detroit - Troy, responded to this review

Lisa S. Thank you so much for taking the time to review our little hotel in Troy :) I am so happy to hear about how exceptional you found our staff. Thank you also for mentioning that we are pet friendly here at this hotel. If you travels ever bring you back to the Troy area we would LOVE to... More 

Hudson, Ohio
1 review
5 of 5 stars Reviewed 1 week ago

Have stayed at this location for 2 weeks and found them to be very accommodating and helpful when needing assistance. the location is close to excellent shopping, restaurants, and major roads. The suites with a kitchenette make this an excellent alternative to a single bedroom, especially when staying for several days at a time. Overall, the service and quality of... More 

Was this review helpful? Yes
YoYoManDTW, Director of Sales at Candlewood Suites Detroit - Troy, responded to this review

RRRBMR, First of all THANK YOU so much for taking the time to review our hotel. We are so happy that you enjoyed your two weeks with us. Thank you for pointing out how centrally located we are in Metro Detroit and all the GREAT restaurants within walking distance from the hotel. If business or pleasure ever brings you back... More 

Nashville, Tennessee
1 review
4 of 5 stars Reviewed 1 week ago

Our day started out at another hotel in the area which was a nightmare. When we found ourselves without a place to stay the night we called Candlewood Suites out of desperation. The staff was friendly, courteous, and understanding. Our last minute reservation and late check-in was no problem. The clerk knew we were having a tough evening and was... More 

Was this review helpful? Yes
YoYoManDTW, Director of Sales at Candlewood Suites Detroit - Troy, responded to this review

Jason S. First of all I am so sorry you had such a bad experience at another hotel. Their loss is our gain and we appreciate your business. According to your review we took care of you and that is GREAT to hear. Candlewood is a great brand that many do not know about but once they stay at one... More 

Boyne City, Michigan
1 review
5 of 5 stars Reviewed 2 weeks ago

This was our fourth stay at this hotel and we have been impressed with the friendly service at the front desk on each visit. All visits were in conjunction with family contact and this hotel is easy to reach from Royal Oak, Birmingham, and Beverly Hills areas.

Was this review helpful? Yes
YoYoManDTW, Director of Sales at Candlewood Suites Detroit - Troy, responded to this review

James R. First of all thank you so much for taking the time to review our hotel. 4th stay at our hotel? That is great we value you our repeat clients it means we did what we could to win your business back. Thank also for pointing out that we are very centrally located to most of metro Detroit. We... More 

Buffalo, New York
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Anyone traveling in the Michigan area please look up the Candlewood in Troy. Property is nice and room was beautiful! The service is outstanding and the overall access to shopping is spot on. Most of all it was nice and quiet at night :)

Was this review helpful? Yes
YoYoManDTW, Director of Sales at Candlewood Suites Detroit - Troy, responded to this review

Sue R. Wow what a GREAT review! Thank you so much for taking the time to let people know how we are doing. Thank you also for letting people know that we are just minutes from the premier mall in SE Michigan PLUS we have over 25+ local & chain restaurants within walking distance (except if you are from Detroit... More 

Lowell, Massachusetts
1 review
5 of 5 stars Reviewed 2 weeks ago

I recently stayed at the Candlewood and loved the stay. It is not an expensive or luxurious hotel, but for budget travel it has everything you need. Ease of access from the highway. A friendly staff. A good quality gym, with onsite laundry. A very clean room with good temp control and a great shower. Functional, respectable wifi that is... More 

Was this review helpful? Yes
YoYoManDTW, Director of Sales at Candlewood Suites Detroit - Troy, responded to this review

Bob M. Thank you so much for taking the time out of your busy day to let the folks on the web know about our little hotel located blocks from beautiful downtown Troy lol! We LOVE hearing Clean as an adjective to describe our hotel. Our housekeepers take pride in every room every day. We know you have many choices... More 

Houston, Texas
1 review
4 of 5 stars Reviewed 3 weeks ago

I'm into my second week at Candlewood Troy. I find the location very convenient as it's close to I-75 with quick access to Big Beaver and Crooks as well. The rooms are clean and comfortable. The Cupboard concept was welcomed as was the free laundry. Staff was pleasant and helpful.

Was this review helpful? Yes
YoYoManDTW, Director of Sales at Candlewood Suites Detroit - Troy, responded to this review

Curtis T. On behalf of the Candlewood Suites Troy I would like to thank you for taking time out of your day to let the good people of TripAdvisor know about our hotel. We agree we are centrally located to over 25+ chain & local restaurants and minutes from the premier mall in SE Michigan. Should you ever find yourself... More 

Midland, Michigan
1 review
4 of 5 stars Reviewed 3 weeks ago

This property is in a very central location and the best part is it is tucked back far enough off the road that you do not realize you are in a very conjested area. This is a great location for business in the Troy area or just awesome shopping (Somerset) or dining! I have stayed here for business as well... More 

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YoYoManDTW, Director of Sales at Candlewood Suites Detroit - Troy, responded to this review

Marya2454, Thank you so much for taking the time to review the Candlewood Suites Detroit Troy on TripAdvisor. We love to hear that you love the location like we do. We are minutes from the PREMIER mall in SE Michigan and within walking distance to 25+ major restaurants both local & chains. We know you have many choices when it... More 

Philadelphia, Pennsylvania
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Mary was very helpful at helping me leave a filty hotel and move over ASAP. The staff are friednly and helpful. When I return to Michigan to visit family and friend I plan to stay at Candlewood each and every time.

Was this review helpful? Yes
YoYoManDTW, Director of Sales at Candlewood Suites Detroit - Troy, responded to this review

RLF724, First of all I want to say how sorry I am about your experience at the other hotel! On behalf of the Candlewood Suites Detroit Troy we want to THANK YOU for taking a moment to let everyone know how we are doing. We appreciate you recognizing Mary on her efforts in exceptional customer service. We know you have... More 

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