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All 14 Troy hotels

Hawthorn Suites of Troy

3.0 of 5 Hotel   |   2600 Livernois Road, Troy, MI 48083-1227 (Formerly The Gatehouse Suites Troy)
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Ranked #10 of 14 hotels in Troy
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  • Reviews (203)
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203 people have reviewed this hotel

Traveler rating
    48
    57
    51
    24
    23
See reviews for
68
24
18
65
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Any
English first
Rockville, Maryland
2 reviews
1 of 5 stars Reviewed yesterday NEW

This place is so understaffed on the weekend the front desk staff seems to be charged with simply explaining what they cannot do for you. My friend waited hours to check in - I was denied a RECEIPT for my stay. The way they treat customers indicates a manager that really does not belong in the hospitality industry.

Review collected in partnership with Hawthorn Suites by Wyndham

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Milwaukee, Wisconsin
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed here for two nights and had an overall pleasant experience. We stayed in a studio suite that was clean and comfortable. We were right next to the interstate, which is loud, but that didn't bother us as we are used to traffic noise. We had a problem with the shower not working and after calling the front desk,... More

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Perrysburg
1 review
1 of 5 stars Reviewed 1 week ago

3 bad experiences. First was the room the first night which was closest to the expressway. Way too noisy. Changed rooms the next day. Second was my room did not get cleaned on the second day of being there. Did not know it until I got back that night and was told it was too late to clean it because... More

Review collected in partnership with Hawthorn Suites by Wyndham

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Boynton Beach, Fl
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here for 3 nights, the hotel is clean, had been renovated, but had plumbing issues. Things happen, but it took 3 calls over 2 days to even get someone to look at it. The staff at the front desk really doesn't seem to care and was condescending the third time I called. There are plenty of other properties in... More

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Philadelphia, Pennsylvania
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Good extended stay facility for business travelers. It was a prior Residence Inn, but it is still in good shape. Very good value. Internet speed could be faster.

Review collected in partnership with Hawthorn Suites by Wyndham

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Additional Information about Hawthorn Suites of Troy

Address: 2600 Livernois Road, Troy, MI 48083-1227 (Formerly The Gatehouse Suites Troy)
Phone Number:
Location: United States > Michigan > Troy
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hawthorn Suites of Troy 3*
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Also Known As:
The Gatehouse Suites Troy Hotel Troy
Residence Inn Troy
Troy Residence Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
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Number of rooms
152

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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