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Hawthorn Suites of Troy

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2600 Livernois Road, Troy, MI 48083-1227 (Formerly The Gatehouse Suites Troy)
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1 room 1 adult
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Hawthorn Suites of Troy
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390 Reviews from our TripAdvisor Community

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Pittsburgh, Pennsylvania
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

This was a Residence Inn before Wyndham took over so the rooms are all suite with full kitchen and separate living space. Very nice for somebody like me who comes to area for work on a regular basis. People who at this Hawthorn are very nice and they not only provide a full hot breakfast but also dinners on weeknights.... More 

Helpful?
Thank mbc123296
Manager2600, Manager at Hawthorn Suites of Troy, responded to this review

We appreciate your feedback! We are happy to hear that you had a positive experience during your visit and that Enass was so accommodating to your needs. Thank you for choosing to stay with us and we hope to see you again real soon! More 

Detroit, Michigan
1 review
5 of 5 stars Reviewed 3 days ago NEW

I am currently staying at Hawthorn Suites at Troy, MI. The suites are great and so is the hospitality. In particular, would like to mention Ms. Asmehan, who was helping at the complimentary breakfast section. We had checked in late in the night due to delay in our flight - so ended up reaching the lobby just about in time... More 

Helpful?
Thank Krishnan K
Manager2600, Manager at Hawthorn Suites of Troy, responded to this review

Your experience at our hotel directly reflects how we like to take care of our guests! We are so pleased to hear that Asmehan went above and beyond during your day with us. More 

Southfield, Michigan
1 review
4 of 5 stars Reviewed 4 days ago NEW

Me and my girl stayed here a few nights ago. The staff were friendly and courteous. The rooms were ok but overall the customer service was great. If you were ever looking for a decent and cheap place to stay in Troy, I would recommend staying here.

Helpful?
Thank ShawnThom
Manager2600, Manager at Hawthorn Suites of Troy, responded to this review

Thank you for your recent stay with us! We appreciate your feedback and we look forward to your next visit. More 

1 review
3 of 5 stars Reviewed 4 days ago NEW

The location was good--easy to get to and near many restaurants. The breakfast was pretty good, the room spacious, and linens clean. However, the screws in the flip lock on my door were loose, the room smelled as if it had been smoked in previously, and when the air or heat kicked on, it did not smell very good. There... More 

Helpful?
Thank Meredith B
Manager2600, Manager at Hawthorn Suites of Troy, responded to this review

Thank you for your recent stay with us. We also want to thank you for providing feedback regarding your experience. We will get these issues resolved immediately. We hope that you can give us a second chance when you are visiting Troy. More 

1 review
5 of 5 stars Reviewed 6 days ago NEW

My stay in Hawthorn was great. The support staff is wonderful and always available 24*7. The suites are awesome and they provide great service.The guy at reception Sam is your point of contact if you need any kind of help or any requests. The food is prepared by this sweet lady Asmehan and it's delicious. Not to mention that there... More 

Helpful?
Thank Prateek D
Manager2600, Manager at Hawthorn Suites of Troy, responded to this review

We would like to thank you for taking the time to write such a wonderful review about your experience at the Hawthorn Suites in Troy. We are happy to hear that the best hospitality was provided to you by our wonderful staff. Thank you for being a valued guest and we hope to see you again soon. More 

Bengaluru (Bangalore), India
1 review
5 of 5 stars Reviewed 1 week ago via mobile

This is a nice place to stay. They provide daily breakfast, Three days dinner with drinks and maintains the room very clean. Friendly staff. Must mention Mr. Sam front desk for his support. I strongly recommend.

Helpful?
Thank Rama Koteswara ... R
Manager2600, Manager at Hawthorn Suites of Troy, responded to this review

We are delighted to hear how much you enjoyed the hotel amenities and that it reflected in a wonderful trip. Thank you for recommending out hotel and we look forward to seeing you again! More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I've stayed at alot of hotels her in. Michigan..... And by far the Hawthorne suites has all the accommodations you could possibly dream of! The staff is great sam and amila have checked me in and they are awesome the supervisors are knowledgeable, courteous and understand to all situations. They work with you anyway you may need. Eveytime my friends... More 

Helpful?
1 Thank Tierra s
Manager2600, Manager at Hawthorn Suites of Troy, responded to this review

We greatly appreciate all of the positive feedback! On behalf of the staff and management, thank you for choosing to stay at the Hawthorn Suites in Troy and for recommending us to your friends and family. We look forward to accommodating you again! More 

Texas
1 review
5 of 5 stars Reviewed 2 weeks ago

our group booked over 20 rooms for two weeks and everyone was very pleased with the accommodations. Lindsey Tadajewski went above and beyond to make sure our group was taken care of. the front office staff were very friendly. convenient location as well.

Helpful?
Thank skjk2016
Manager2600, Manager at Hawthorn Suites of Troy, responded to this review

Thank you for choosing the Hawthorn Suites in Troy to book your corporate group at our hotel. We were very happy to be your hosts during your training. We are delighted to hear how everyone was able to accommodate the needs of your group. We would be honored to be the host hotel for your company for future events! More 

Paris, France
1 review
5 of 5 stars Reviewed 2 weeks ago

The service in the hotel is very good. I was served by Sam that gave me all the necessary informations for my business trip. The hotel location was perfect for my professional needs but for dinner, it is better to have a car.

Helpful?
Thank Nico_Paris75
Manager2600, Manager at Hawthorn Suites of Troy, responded to this review

Thank you for your recent stay with us and for taking the time to write a review about your experience. We will see what we can do about adding new complimentary dinner options! We hope to see you soon! More 

Voisins-le-Bretonneux, France
1 review
5 of 5 stars Reviewed 2 weeks ago

Very good and pleasant service. My first room near freeway was too noisy for me and Sam gave me a new quiet room without any problem. Hotel location was perfect for my conference but a car is really needed for dinner.

Helpful?
Thank Remy B
Manager2600, Manager at Hawthorn Suites of Troy, responded to this review

We appreciate your feedback! We are always happy to accommodate our guests when they have a request and I am happy to hear that Sam was able to take care of that for you right away. More 

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