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All 14 Troy hotels

Embassy Suites Hotel Detroit - North / Troy - Auburn Hills

3.5 of 5 Hotel   |   850 Tower Drive, Troy, MI 48098
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85%
Ranked #4 of 14 hotels in Troy
Certificate of Excellence 2014
GreenLeadersBronze level
A recent review
5 of 5 stars reviewed 6 days ago
racine-lighthouse Racine, Wisconsin
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324 people have reviewed this hotel

Traveler rating
    173
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
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Racine, Wisconsin
Top Contributor
56 reviews 56 reviews
17 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We were in town for a family reunion and stayed here two nights. Had 2 rooms next to each other and they are in the process of refurbishing the hotel. Had to go to the next floor for ice and the carpeting was being redone. Our rooms were very nice, clean with nice linens, towels and good water pressure. Breakfast... More

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ESTroy, General Manager at Embassy Suites Hotel Detroit - North / Troy - Auburn Hills, responded to this review

Dear racine-lighthouse, Thank you for the Excellent review of your recent stay with us! I enjoyed reading your detailed descriptions of many of our guest accommodations and services, especially your compliments of our breakfast attendants' efficiency efforts and our bartender's service and both complimentary service offerings. I appreciate reading both the positive and negative experiences from our valued guests and... More

Skokie, Illinois
Top Contributor
67 reviews 67 reviews
15 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed for a night while we were in town for the Henry Ford. It is not too bad of a ride from there. We checked in about an hour after check in started, 4ish, and it took a few minutes for a clean room to become available. The carpeting was being replaced on the floor we were on...so it... More

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ESTroy, General Manager at Embassy Suites Hotel Detroit - North / Troy - Auburn Hills, responded to this review

Dear thazard143, Thank you for the great review of your recent stay with us. I appreciated reading all of your excellent detailed observations of both good experiences and accommodations and areas of opportunities for us to improve on also; thank you for your honest feedback. With you being a Top Contributor, your experiences and reviews are of great value to... More

Kentwood, Michigan
1 review
5 of 5 stars Reviewed 1 week ago

My wife and I stayed here for a night over the weekend for our anniversary. We were definitely impressed with this hotel. The atrium was very nice and reminded us of a cruise ship. The rooms are very spacious with a living room area with a TV and then the bedroom that also includes a TV. And you can't go... More

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ESTroy, General Manager at Embassy Suites Hotel Detroit - North / Troy - Auburn Hills, responded to this review

Dear Stamps314, Thank you for the Excellent review of your recent stay with us! From your descriptions of our open air atrium and guest accommodations, it appears that this may have been your first visit at our property; so I am happy to read that your first experience with us was very enjoyable and satisfying. Thank you for complementing our... More

Mumbai (Bombay), India
Top Contributor
93 reviews 93 reviews
32 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed 1 week ago

While the hotel is decent- alittle far from easy transport, but decent rooms, a good breakfast, a colleague had a major embarassment- they gave him a room late at night - he entered found a naked man inside and chaos ensued. OK one person error. A second followed- one mans laundry landed up in anothers room! So difficult to judge-... More

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ESTroy, General Manager at Embassy Suites Hotel Detroit - North / Troy - Auburn Hills, responded to this review

Dear KanwarTavy, Thank you for taking the time to post your feedback and please accept our sincere apologies for all the inconveniences you experienced during your stay with us. We want you to know that the comments we receive from our guests are taken very seriously and your suggestions will help us to improve. We appreciate you alerting us to... More

Cleveland, United States
1 review
5 of 5 stars Reviewed 1 week ago

Beautiful hotel all in all! FANTASTIC suit - bed, pillows, & bedding were luxurious - amazing amenities in suit. Wonderful complementary breakfast selection (other than no dairy-free milk option even for a fee) and service. Very friendly and helpful staff throughout the hotel. Easy parking and well lit lot. ..can't say enough, everything was excellent!

Review collected in partnership with Embassy Suites Hotels

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Michigan
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed at this hotel for one night in a seventh floor premium suite. The positives of this hotel are it is in a quiet business section with easy excess to I-75. Check in was efficient and the staff friendly. The room contains a microwave, refrigerator and WiFi availability with premium cofee, tea, and cocoa selections. The bright lights are... More

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1 review
2 of 5 stars Reviewed 3 weeks ago via mobile

We were placed in a room next to a family with multiple children and no parental supervision. The kids yelled and screamed past two in the morning. Two calls to security did nothing. When we complained in the morning, the front desk staff just said "Sorry, about that." This hotel is only a good deal if you don't mind not... More

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ESTroy, General Manager at Embassy Suites Hotel Detroit - North / Troy - Auburn Hills, responded to this review

Dear 1018scilla, Thank you for taking the time to write a review about your recent stay with us. We are sorry that we were not able to provide you with a satisfactory experience during your recent stay and that your comfort was interrupted by other guests. We’re actively working with our staff to ensure that this is not a problem... More

Saint Louis, Michigan
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Customer service representatives always pleasant, friendly and helpful. Rooms and facilities well maintained and very comfortable. Would highly recommend this hotel to all travelers. Check out is efficient. Continental breakfast has wide variety of hot and cold food and all is very good.

Review collected in partnership with Embassy Suites Hotels

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Senior Contributor
39 reviews 39 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My wife and I had our reception in this hotel 10 years ago, so we wanted to stay here for our 10th anniversary. Check in went very smoothly. The front desk staff were very nice a courteous. After checking in, we went to our room on the 4th floor. We didn't stay here when we were first married, and after... More

Was this review helpful? Yes 1
Bridgeport, United States
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 weeks ago

Hotel is very pretty, just as pictured. The free breakfast was very good. The room was large and comfortable. Staff was helpful. Mattress on the sofa sleeper was a little dated. We would stay here again.

Review collected in partnership with Embassy Suites Hotels

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Additional Information about Embassy Suites Hotel Detroit - North / Troy - Auburn Hills

Address: 850 Tower Drive, Troy, MI 48098
Phone Number:
Location: United States > Michigan > Troy
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Hotel Detroit - North / Troy - Auburn Hills 3.5*
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Also Known As:
Embassy Suites Troy
Troy Embassy Suites

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#1 Green Hotel in Troy #2 Business Hotel in Troy #4 Family Hotel in Troy
Hotel Class
Official Description (provided by the hotel)
The Embassy Suites Detroit-Troy/Auburn Hills is located in the Michigan suburb of Troy, just a short interstate drive from Downtown Detroit, however, our Troy hotel is located just minutes from attractions such as The Palace of Auburn Hills, Walter P. Chrysler Museum, Somerset Collection Shopping Mall, and Great Lake Crossing Mall. As with all Embassy Suites hotels, we offer complimentary cooked-to-order breakfast, evening Manager's Reception, and spacious two-room suites. Enjoy the other amenities of our hotel including high speed wireless internet access (for a nominal fee), on-site fitness center, business center, and indoor swimming pool. ... more   less 
Number of rooms
251

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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