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All 14 Troy hotels

Detroit Marriott Troy

3.5 of 5 Hotel   |   200 W. Big Beaver Road, Troy, MI 48084
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78%
Ranked #6 of 14 hotels in Troy
Certificate of Excellence 2013
A recent review
3 of 5 stars reviewed 2 weeks ago
Carlos C Frankfurt, Germany
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219 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Frankfurt, Germany
Top Contributor
117 reviews 117 reviews
58 hotel reviews
65 helpful votes 65 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Pro: - Nice room, comfy, everything worked, but could be a little larger - Well maintained in general - Friendly and helpful staff - Concierge lounge offers free breakfast and snacks in the evenings, good quality (but can be crowded) - Nice gym with many cardio machines but limited free weights and resistance training (can be crowded at peak times)... More

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Ami W, Public Relations Manager at Detroit Marriott Troy, responded to this review

Hello Carlos. Thank you for visiting and for writing. We want to apologize for the noise you experienced as a result of the elevators. This year, we will be beginning a complete renovation of our guest room floors and included in that project will be a modification of our elevator mechanical area that will eliminate this problem in the future.... More

Vallejo, California
Contributor
20 reviews 20 reviews
19 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here for a wedding for a couple days. As with other Marriott properties, the food service was excellent. The reception was handled expertly and the breakfast and late night restaurant eats were very good as well (with craft beer as an option on the latter and customizable omelets an option for the former.) Front desk and restaurant staff... More

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Ami W, Public Relations Manager at Detroit Marriott Troy, responded to this review

Hello JO2 an thank you for visiting. We also thank you for taking the time to write such a thorough review of your stay. We appreciate the wonderful compliments on our food and service and hope that the wedding was a success! Thank you once again and we hope to see you on your next visit to Michigan. Safe travels! More

Chicago, Illinois
Contributor
18 reviews 18 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed at the Troy Marriott for two nights while I was visiting clients in Motor City. The rooms were fine if a little on the smallish side. I had two double beds in mine and they tried to squeeze an armchair into the corner--which really doesn't work--just makes it crowded. The carpet is old and tired--new flooring would make... More

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Ami W, Public Relations Manager at Detroit Marriott Troy, responded to this review

Hello and thank you for visiting our Troy property! We appreciate all of the feedback, including the comments regarding wipes in our fitness center. Wipes should in fact be present in both the weight and cardio areas. Should this have been overlooked during your visit, we sincerely apologize. We also wanted to thank you for noting a few of our... More

Chicago
Senior Contributor
40 reviews 40 reviews
36 hotel reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed 4 weeks ago

This is my second time at this hotel and I won't go back. I go up a few times a year to meet with a vendor. I really didn't have a great stay. My room 1517 was awful. Really awful. It is next to a staff laundry room and there is some laundry/staff elevator next to it. Either that or... More

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Ami W, Public Relations Manager at Detroit Marriott Troy, responded to this review

Hello SusanillaChicago and on behalf of our entire team here at Detroit Marriott Troy we are truly very sorry for the problems you experienced while staying. Our general manager does in fact review our guest feedback here and she personally offered input regarding your stay. Please know that we appreciate your comments and that we are in very serious ways... More

Toronto, Canada
1 review
1 of 5 stars Reviewed 4 weeks ago via mobile

Our car was broken into and over $2000 of purchases were stolen in addition to the car damage. This all happened in the hotel property and steps away from the side door. It took them less than 10 minutes to do all this damage while security and valet was no where to be screen. The staff was so casual about... More

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Ami W, Public Relations Manager at Detroit Marriott Troy, responded to this review

Hello and thank you for taking the time to write your review via Tripadvisor. Please know that we do most certainly care about any possible issues you experienced while visiting and that we take the safety and security of our guests very seriously. If you were given the impression that our team was not sympathetic to your situation, then we... More

Chicago, Illinois
Senior Contributor
46 reviews 46 reviews
11 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed March 15, 2014

I have stayed at the Detroit Marriott Troy twice for business over the past month and would choose to stay there again. I stay at Marriott hotels often when I travel for business, and this one offers the standard Marriott experience. Staff is friendly and the rooms are well-maintained. A couple of points of note: -The fitness center is a... More

Was this review helpful? Yes 1
Ami W, Public Relations Manager at Detroit Marriott Troy, responded to this review

Hello Lisa and thank you for not only staying, but for taking the time to write such a thorough review. Your comments, particularly those on our hair dryers, have all been passed to our general manager for her review. We certainly appreciate all of your feedback. Thanks again and we look forward to seeing you again soon. More

Detroit
Top Contributor
91 reviews 91 reviews
29 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed March 11, 2014

I have found Marriot's to be a bit inconsistant but this property was a pleasant surprise. The room was very comfortable although the bed was a bit plush (soft) and the bedding a bit heavy. This was an impromtu stay because I had enjoyed a bit too much champagne with friends and did not want to drive 20 miles to... More

Was this review helpful? Yes 1
Ami W, Public Relations Manager at Detroit Marriott Troy, responded to this review

Greetings Atlas and thank you for visiting. We're thrilled to hear that your stay was "unexpectedly pleasant"! We've passed your comments regarding the bedding to our general manager for her review and we hope that you'll stay with us again when the opportunity presents itself. Thank you again and safe travels! More

Wantagh, NY
Senior Contributor
34 reviews 34 reviews
14 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed March 8, 2014

Stayed here for one night for work. Hotel is very nice, great bar area and the concierge lounge is really nice. Night manager was also very nice in letting my colleague and I have an office to work out of for a few hours.

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Ami W, Public Relations Manager at Detroit Marriott Troy, responded to this review

Hello Rich an thank you for the wonderful review. We've passed your compliments regarding our night team onto our general manager, as well as your input on our 200 WEST lounge and the Concierge Lounge. Once again, thank you for visiting an we hope to see you again soon. More

Boston, MA
Top Contributor
209 reviews 209 reviews
40 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed March 8, 2014

The location is the draw here. This is a great location if you need to be in Troy, the Big Beaver area, or even near Beaumont Hospital. We stayed for the latter and it's only about a 10 minute drive to the hospital. Much nicer hotel than you'll find closer to the hospital. You'll find great restaurants all along this... More

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Ami W, Public Relations Manager at Detroit Marriott Troy, responded to this review

Hotelsnobb, thank you so much for staying and for your kind words about our Troy property. We're terribly sorry to hear about the reason for your stay, but hope that everyone is out of the hospital and healthy at this point. We've passed your feedback to our general manager and we look forward to your next visit in from Boston.... More

Rawalpindi, Pakistan
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 7, 2014

A very good place to stay. I have really enjoyed my stay here. Staff is good and quick. Breakfast is excellent. I loved this place. Hotel has a lot to offer especially to business travellers. Best of Luck.

Was this review helpful? Yes
Ami W, Public Relations Manager at Detroit Marriott Troy, responded to this review

Hello Waqas and thank you very much for staying with us and for taking the time to write. We appreciate the five star review and hope to see you again soon. Safe travels. More

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Additional Information about Detroit Marriott Troy

Also Known As:
Detroit Marriott Troy Hotel
Detroit Marriott Troy Hotel Troy
Marriott Troy
Troy Marriott
Address: 200 W. Big Beaver Road, Troy, MI 48084
Phone Number:
Location: United States > Michigan > Troy
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Troy
#5 Family Hotel in Troy
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Detroit Marriott Troy 3.5*
Official Description (provided by the hotel):
Discover the upscale, contemporary design of a Troy, Michigan hotel in affluent Oakland County near downtown Detroit, The Somerset Collection, Chrysler, GM Tech Center and TACOM, as well as The Palace of Auburn Hills, home of the Pistons. This hotel boasts comfortable accommodations featuring an array of pleasing amenities such as 37" flat screen TVs and spacious baths with marble details. Travelers will appreciate the many thoughtful touches at this 350-room hotel, including wireless high-speed Internet access, well-appointed work-stations and deluxe bedding, as well as on-site restaurant, 200 west. The reinvented hotel lobby features plush seating, state of-the-art technology and creative food and beverage concepts in a stylish setting—all designed to meet the needs of today’s travelers. As a certified Michigan Green Lodging Facility, you can count on the Detroit Marriott Troy hotel to provide you with a comfortable and eco-friendly stay each and every time you visit. ... more   less 
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