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All 14 Troy hotels

Detroit Marriott Troy

3.5 of 5 Hotel   |   200 W. Big Beaver Road, Troy, MI 48084
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78%
Ranked #6 of 14 hotels in Troy
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
W_on_the_Road Washington, Dc
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  • Reviews (237)
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237 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
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English first
Washington, Dc
Top Contributor
51 reviews 51 reviews
40 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This is an older hotel, but they've been successful at renovating it with new surfaces, etc. Marriott has done a great job figuring out exactly what people want in a hotel lobby, and then doing just that with the lobby space. And this Marriott is a great example. Perfect space for working, drinking, eating, meeting, surfing the web.. you name... More

Was this review helpful? Yes
Ami W, Guest Relations Manager at Detroit Marriott Troy, responded to this review

Greetings W and thank you not only for visiting, but also for the fantastic review. We love all of the feedback, and appreciate you mentioning Katrina by name. We've passed your comments directly to our general manager for her review. Most importantly, we're thrilled to hear that we may have wooed you over to the Marriott family of hotels. Hopefully... More

Reynoldsburg, OH
Contributor
13 reviews 13 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This hotel does not disappoint as it bears the Marriott name. The room is nice, although I did not like the television being on one side of the room. I stay at a Marriott because of the bed and this location does not disappoint. I like the fact there is very ample parking due to the parking garage. We also... More

Was this review helpful? Yes
Ami W, Guest Relations Manager at Detroit Marriott Troy, responded to this review

Hello Joe! Thank you so much for the glowing five stars. We are thrilled that you have so many wonderful things to say about our hotel here in Troy, and we do apologize about the situation with the tv. We thank you once again and we look forward to seeing you again on your next visit. Safe travels. More

sparta-nj
Contributor
14 reviews 14 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

This is my favorite hotel when staying in the Troy area!! The Marriott is conveniently located next to the Somerset Mall and many great area restaurants. We were checked-in by Shawn. He was so professional, efficient and genuinely made you feel welcomed. It felt great to be treated as a valued customer. The rooms are very clean, quiet, with comfortable... More

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Ami W, Guest Relations Manager at Detroit Marriott Troy, responded to this review

Hello Sparta and thank you so much for the amazing five star review! We appreciate all the amazing feedback and have passed it on to our general manager for her review. Thanks once again! More

Detroit, MI
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

While the hotel is nice, it is not safe. The property is not secure and their security department/cameras do not cover the entire facility. I was a guest at the hotel and parked my car in the hotel parking lot. My car windows were smashed and items stolen from the vehicle. The hotel said their cameras only cover certain areas... More

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Ami W, Guest Relations Manager at Detroit Marriott Troy, responded to this review

Hello PaulandJan and thank you for visiting. We sincerely apologize for any issue you experienced while visiting. Our property is actually located in Oakland County, Michigan - one of the most affluent and safe communities in the entire nation. Also please know that we do in fact have cameras throughout our garage as well as security personnel on foot who... More

Orlando, Florida
Contributor
14 reviews 14 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel sleeping rooms show it age. A little damp for my liking. Plenty of convenient electrical outlets. Happily the Air Conditioning does not blow on the bed. The food was very good; meat especially. Front desk agents, servers in restaurant very professional, competent and friendly. Free self-parking. Valet available too. Bed very comfortable. Rooms near elevator are NOISY

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Ami W, Guest Relations Manager at Detroit Marriott Troy, responded to this review

Hello Amy and thank you not only for visiting, but for also taking the time to post your review. Your comments have all been passed to our general manager for her review. We apologize for any disappointment in your room, however please know that we will soon begin renovations. In the meantime, we appreciate your patience. Thank you again and... More

Manhattan Beach, California
Top Contributor
83 reviews 83 reviews
81 hotel reviews
98 helpful votes 98 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed at the hotel for one night for a business trip. The hotel has a nice location and the fitness center is modern and well equipped. Beds are comfortable. The hotel is functional and the rooms/bathrooms could certainly use a bit of an update, but everything works. After a long day of travel, would have appreciated a smiling friendly face... More

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Ami W, Guest Relations Manager at Detroit Marriott Troy, responded to this review

Hello cubsfan and thank you for visiting. We appreciate all of your kind words regarding your stay. We wanted to apologize for any less than stellar interaction with anyone on our team. We take great pride in offering a high level of guest service to all visitors and we're very sorry for falling short in your case. Our general manager... More

Detroit, Michigan
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 1 week ago

I ventured to this hotel as part of a relaxation package. When I arrived the staff was extremely pleasant and checked me in very quickly. The room was immaculate and the bed was very comfy. I ordered room service and it arrived very fast and the food was very good. The package included breakfast at the restaurant and my meal... More

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Ami W, Guest Relations Manager at Detroit Marriott Troy, responded to this review

Hello Nancy and thank you for being such a frequent guest at our hotel. We appreciate the generous five stars and did want to apologize about your disappointment in our wifi policy. Please note that complimentary wifi is available in our lobby great room. It is also complimentary for Marriott Rewards Gold and Platinum Elite members and since you're a... More

Arlington, Virginia
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We always try to stay at this hotel when visiting the Detroit area to see family. The hotel staff are always extremely courteous and helpful, and the rooms clean, quiet and well appointed. My only complaint is that they began charging for wifi a couple of years ago.

Was this review helpful? Yes
Ami W, Guest Relations Manager at Detroit Marriott Troy, responded to this review

Hello Nancy and thank you being such a loyal guest here in Troy. Regarding the charges for wifi, please know that Marriott rewards gold and platinum elite members so perhaps as you're a frequent guest, it might make sense for you to join our rewards program and take advantage of that perk. We do apologize, that you're disappointed in that... More

Littleton, Colorado
1 review
5 of 5 stars Reviewed 3 weeks ago

We were going back to MI to visit family. My sister recommended the Troy Marriot. This hotel had a great central location for us, once we chose the Marriott, we had the pleasure of dealing w/ Jen. She was amazing, very friendly, she got us set up in a beautiful room...she took the time to make sure we were in... More

Was this review helpful? Yes
Ami W, Guest Relations Manager at Detroit Marriott Troy, responded to this review

Hello Michelle and thank you very much not only for choosing to stay with us, but for taking the time to post your review. We appreciate your kind words about Jen and please know that your comments have been passed directly to our general manager for her review. We're thrilled to hear your entire visit was a success and we... More

Chicago
Senior Contributor
29 reviews 29 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Clean, comfortable......price is right. As a Marriott Platinum I always search out the best the chain has to offer. Spent four nights here. No complaints. Room was big and King bed was just what the doctor ordered. Anyone who complains about " the Décor" is a hotel snob. Go stay at the Ritz! This is a Really nice suburban Marriott....enough... More

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Ami W, Guest Relations Manager at Detroit Marriott Troy, responded to this review

Hello Bond and thank you for the stellar review! We're happy to hear that your four days with us was a total success! We appreciate you taking the time to post and look forward to your next visit. Until then, safe travels! More

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Additional Information about Detroit Marriott Troy

Address: 200 W. Big Beaver Road, Troy, MI 48084
Phone Number:
Location: United States > Michigan > Troy
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Detroit Marriott Troy 3.5*
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Also Known As:
Detroit Marriott Troy Hotel Troy
Marriott Troy
Troy Marriott

68 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#5 Business Hotel in Troy
Hotel Class
Official Description (provided by the hotel)
Discover the upscale, contemporary design of a Troy, Michigan hotel in affluent Oakland County near downtown Detroit, The Somerset Collection, Chrysler, GM Tech Center and TACOM, as well as The Palace of Auburn Hills, home of the Pistons. This hotel boasts comfortable accommodations featuring an array of pleasing amenities such as 37" flat screen TVs and spacious baths with marble details. Travelers will appreciate the many thoughtful touches at this 350-room hotel, including wireless high-speed Internet access, well-appointed work-stations and deluxe bedding, as well as on-site restaurant, 200 west. The reinvented hotel lobby features plush seating, state of-the-art technology and creative food and beverage concepts in a stylish setting—all designed to meet the needs of today’s travelers. As a certified Michigan Green Lodging Facility, you can count on the Detroit Marriott Troy hotel to provide you with a comfortable and eco-friendly stay each and every time you visit. ... more   less 
Number of rooms
350

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