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Detroit Marriott Troy

#7 of 14 Hotels in Troy
Certificate of Excellence
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200 W. Big Beaver Road, Troy, MI 48084
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Detroit Marriott Troy
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Detroit Marriott Troy
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301 reviews from our community

Traveler rating
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    58
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    9
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Des Moines, Iowa, United States
Senior Contributor
31 reviews 31 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I travel frequently for work and would agree with other reviewers, this is a solid Marriott property. It's in a great location with easy access to main roads. It's close to lots of chain restaurants and a mall. Rooms and hotel are clean, well kept and modern. Rooms are relatively small, but pool and fitness facility are larger/better than other... More 

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Knoxville, Tennessee, United States
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed one night recently for a dinner with my wife's company down the road at Ruths Chris (yum, BTW) and was neither wowed or disappointed in this Marriott. Room was clean, but definitely on the smaller side of things for a modern, slightly upscale brand. If we had been paying out of our own pocket for the stay, I would... More 

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Ami W, Guest Relations Manager at Detroit Marriott Troy, responded to this review

Hello Josh and thank you so very much for staying with us. We're happy to hear that you enjoyed your dinner at Ruth's Chris, it's always a great recommendation. As for your visit, we are truly sorry for any disappointment in both your guest room, and most importantly the interaction with our front desk. Should you have a moment, our... More 

Las Vegas, Nevada
Senior Contributor
38 reviews 38 reviews
32 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel lives up to the standard Marriott in almost all ways. The rooms are nice, but on the smaller side. The halls were quiet, and we had no problems with the elevators, as some others did. The lobby bar is nice, busy, and well serviced. The wi-fi is fairly expensive and not that fast. This is a conference center... More 

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Ami W, Guest Relations Manager at Detroit Marriott Troy, responded to this review

Hello and greetings from Oakland County. Thank you very much for sharing your thoughts with us via Tripadvisor. We appreciate the input. Please accept our sincere apologies for any disappointment with our wifi services. Please know that wifi is actually complimentary in-room for all Marriott Rewards members. Should you not be a member, we encourage you to join and take... More 

Wabash, Indiana
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

A business associate and I stayed in this hotel for 3 nights and were both very happy with the accommodations. Very nice, clean rooms, great place to have a few drinks after a long day and the fitness center and pool was nice enough to be considered a model for other hotels like this. Every staff member we interacted with... More 

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Ami W, Guest Relations Manager at Detroit Marriott Troy, responded to this review

Hello Scottie and then you so much for visiting. We sincerely appreciate your taking the time to post about your visit - particularly your comments about Ali, which we have passed to not only our general manager, but also Ali's direct team. Thank you once again for staying and we hope to see you again very soon. More 

Chicago, Illinois
Senior Contributor
44 reviews 44 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here in September and at that time they were doing some renovation including the elevators which I think some people found frustrating. We stayed here again in April and it was great. It was a quiet weekend for the hotel which was nice for us. The restaurant is great. We had 3 excellent breakfasts there and the hotel... More 

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Ami W, Guest Relations Manager at Detroit Marriott Troy, responded to this review

Hello and thank you so much for the glowing four star review. We sincerely appreciate the feedback. We also appreciate you returning after your visit this past fall. You are absolutely correct that we were in fact in the middle of a massive renovation of our elevator mechanics. The project is now complete and we're thrilled to offer our guests... More 

Senior Contributor
46 reviews 46 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We needed a place to stay since we had an early flight out of Detroit. This was a pleasant surprise. The price was great the rooms very nice. The staff accommodating and friendly. We've stayed at many marriott properties. This was one of the nicest

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Ami W, Guest Relations Manager at Detroit Marriott Troy, responded to this review

Hello and thank you! We're very happy to hear that you were pleasantly surprised by your stay with us. We hope everything went smoothly with your trip to the airport and beyond. Please visit us again soon. On behalf of our entire team here at Troy, we thank you for choosing to stay with us! More 

Senior Contributor
34 reviews 34 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hotel is ok. The building is old and there have been some renovations recently. Rooms are kind of small, but clean. They have a restaurant where you can buy breakfast, and a pot of Starbucks brewed in the corner that is for charge. The executive lounge is small and is just a little better than the continental breakfast that... More 

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Ami W, Guest Relations Manager at Detroit Marriott Troy, responded to this review

Hello LR and thank you for choosing to stay with us here at Detroit Marriott Troy. We appreciate your feedback and are sorry to hear that your stay was not more memorable. We will be sure to pass all feedback to our general manager for her review. Thank you again and please visit us again soon. More 

Mankato, Minnesota
Senior Contributor
44 reviews 44 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is the first time we stayed at the Marriott Troy. The rooms were standard size with nice comfortable beds and fluffy linens. We were on the Concierge floor and had breakfast one morning. The selection was good, lots of healthy options and cold cans of soda and water available to drink along with juices and good quality coffee. The... More 

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Ami W, Guest Relations Manager at Detroit Marriott Troy, responded to this review

Hello and thank you so very much for the glowing FIVE STAR review! We appreciate you choosing to stay with us here at Troy and of course for taking your time to write such a wonderful review. We appreciate the feedback and hope to see you again on your next visit. More 

Top Contributor
55 reviews 55 reviews
13 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 4 weeks ago

As per the title good business hotel, modern lobby area and marriott standard rooms and bedding. We had a room on the executive floor with access to the concierge lounge. Staff in the lounge are very helpful and a good choice available for breakfast we didn't try the lounge in the evenings. Ordered room service one evening nothing special -... More 

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Ami W, Guest Relations Manager at Detroit Marriott Troy, responded to this review

Hello Rade and thank you very much for visiting and for taking the time to post. We appreciate the throughout review of your visit as well as all feedback. We did want to note, however, that none of our elevators were experiencing issues in March so we're a bit confused about that portion of your review. On the contrary, all... More 

Michigan
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 21, 2015

I was pleased by this hotel. Hotel staff were caring and took care of our group well. I enjoyed the food at the hotel along with the drinks available from the lobby bar. I absolutely loved having access to many weight training and treadmills in the fitness center. If more elevators were in service and the hot tub did fail,... More 

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Ami W, Guest Relations Manager at Detroit Marriott Troy, responded to this review

Hello Tony and thank you for visiting. We very much appreciate you taking your time to post your review here on Tripadvisor. We're happy to hear that [almost] everything was a great success. As for our elevator rehab project, this will soon be completed and we apologize for the inconvenience. Actually elevator noise has been a top guest issue here... More 

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