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Detroit Marriott Troy

3.5 of 5 200 W. Big Beaver Road, Troy, MI 48084
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Certificate of Excellence 2014
Detroit Marriott Troy
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Detroit Marriott Troy
Detroit Marriott Troy
Detroit Marriott Troy
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274 reviews from our community

Traveler rating
    91
    117
    51
    6
    9
See reviews for
61
49
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114
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
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Cincinnati, Ohio
1 review
4 of 5 stars Reviewed 5 days ago NEW

My family and I came in to visit family for the holidays and this hotel was wonderful. Very friendly, made sure we had everything we wanted, and the decor was beautiful. A lot nicer than other marriotts. When we go back we will continue to stay here !

Was this review helpful? Yes
Ami W, Guest Relations Manager at Detroit Marriott Troy, responded to this review

Hello and thank you for visiting us here in Troy. We appreciate you taking the time to post and look forward to your next visit. Until then, Merry Christmas, Happy Hanukkah and we hope to see you again soon. Safe travels! More 

Manitou Beach
Contributor
20 reviews 20 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Great hotel! Friendly staff, great bar/lounge area. Easy and quick check in, valet was nice, good bartenders, everyone is well trained in customer service! Rooms are very nice and Club lounge is wonderful!!!!

Was this review helpful? Yes
Ami W, Guest Relations Manager at Detroit Marriott Troy, responded to this review

Hello ShuGirl6 and welcome back! Thank you very much for choosing to stay with us once again and we're thrilled to hear that you enjoyed all the changes. We've passed your comments to our general manager for her review as well and on behalf of our entire team here, we thank you! Safe travels and please return again soon. More 

Cleveland
Top Contributor
55 reviews 55 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 1 week ago

I paid $119 for this hotel, which considering the alternatives was a very good price. I was at the hotel one day. Its right down the street from the 2 large Malls - Somerset. Somerset is one of the nicest malls Ive been in. Very high quality materials. There are also a dozen or so nice restaurants close by -... More 

Was this review helpful? Yes
Ami W, Guest Relations Manager at Detroit Marriott Troy, responded to this review

Hello Estebon and thank you for visiting! We are very happy to hear that your visit here was a success. We appreciate the many compliments especially from someone typically seeking a more boutique type of experience! We're glad to hear that you enjoyed Somerset - it truly is an exceptional collection of retail stores. Thank you again and we hope... More 

roseville mi
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Once again my wife's company had their Christmas party here and once again we spent the night. Everything went very smooth at check in and the woman was very pleasant. The room was very clean, clean bed, sink, shower etc. and very quiet at night. The servers at the dinner were very quick and courteous, they knew their jobs very... More 

Was this review helpful? Yes
Ami W, Guest Relations Manager at Detroit Marriott Troy, responded to this review

Hello and thank you so very much for taking your time to post such a glowing review. Thank you also to your wife and her company for hosting with us year after year. We're happy to hear that everything was to your liking and we look forward to your next visit. Thank you once again and please have a wonderful... More 

1 review
3 of 5 stars Reviewed 2 weeks ago via mobile

I attended a business party. The food was not only cold, but the meat was raw and the poultry dry from over cooking. The drinks were small and high priced compared to other establishments. The eait staff does is not trained to serve from the right and clear from the left. Nor do they know that the knife and the... More 

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Ami W, Guest Relations Manager at Detroit Marriott Troy, responded to this review

Hello Stanstanley and thank you very much for visiting. We have read your review and shared it with not only our general manager and executive chef, but many other critical members of our team. You note several disappointments regarding your food and beverage experience and for that we sincerely apologize. Our general manager would very much like the opportunity to... More 

Belfast, Northern Ireland, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I have stayed in this hotel many a times for business, great food and people, staff are very friendly and helpful. Lovely rooms. Great for the company I used to work for as it was right next door. I would stay there again even not for business.

Was this review helpful? Yes
Ami W, Guest Relations Manager at Detroit Marriott Troy, responded to this review

Hello Kim and thank you so very much for your glowing review. We are always so happy to hear from our guests, especially those who are repeat visitors. We very much appreciate the time you took in posting and we look forward to your next visit. Thank you and Happy Holidays! More 

USA
Senior Contributor
42 reviews 42 reviews
35 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed 2 weeks ago

In many ways this is your typical and dependable full-service Marriott. Everything is clean, well appointed and working. The staff are all Marriott friendly and total class. Honestly I feel a little guilty not giving the 5 stars and the one star deduction is not even for anything the hotel did wrong. It was the junior hockey league teams staying... More 

Was this review helpful? Yes 1
Ami W, Guest Relations Manager at Detroit Marriott Troy, responded to this review

Greetings and thank you very much for visiting. We definitely appreciate you taking the time to write such a throughout review of your stay. It sounds like you were able to get a great deal of shopping done while here and we're happy to hear that you enjoyed our shuttle service. Please know that we are sincerely sorry for any... More 

Ohio
Contributor
18 reviews 18 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We enjoyed our stay in terms of service and location. The food is good as well. However, the rooms are very small for the price. We also had to contend with a lot of noise from football fans who were going down to see the Lions play. I wish the rooms were larger and quieter.

Was this review helpful? Yes
Ami W, Guest Relations Manager at Detroit Marriott Troy, responded to this review

Greetings from Troy and thank you not only for staying with us, but also for taking the time to post. We apologize that you were disappointed with the size of your guest room, and hope that you will return again in the future. Thank you once again. More 

Columbus, Ohio
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is a typical mid-market Marriott, which is not a back-handed compliment. It is very clean, and the rooms are mostly up to date. My only room complaint is a lack of power outlets near the bed. The staff of this hotel is simply excellent. My reservation somehow was deleted; I did not know until I was standing at the... More 

Was this review helpful? Yes
Ami W, Guest Relations Manager at Detroit Marriott Troy, responded to this review

Hello Philip and thank you so very much for taking the time to post. We appreciate your wonderful words about our team here at Troy. We're also extremely happy to hear that our front desk team was able to find you a room and regardless of the mixup with your reservation. We thank you for being our guest and we... More 

switzerland
Top Contributor
61 reviews 61 reviews
48 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed at this hotel for three weeks, whilst on a work trip, found the hotel to be nice and comfortable, the room service was good and it has easy access from the highway with a very nice shopping mall down the road with restaurants in the surrounding areas. I would definitely come back to this hotel again if my... More 

Was this review helpful? Yes
Ami W, Guest Relations Manager at Detroit Marriott Troy, responded to this review

Hello and thank you very much for spending such a lengthy visit with us here in Troy. We very much appreciate all of your feedback as comments like these allow us to continually improve. Your note about our elevator is extremely valid and due to guest comments such as yours, you may have noticed that we are in process of... More 

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Additional Information about Detroit Marriott Troy

Address: 200 W. Big Beaver Road, Troy, MI 48084
Location: United States > Michigan > Troy
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Detroit Marriott Troy 3.5*
Number of rooms: 350
Reservation Options:
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Also Known As:
Detroit Marriott Troy Hotel Troy
Marriott Troy
Troy Marriott
Hotel Style:
#5 Family Hotel in Troy
#5 Business Hotel in Troy

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