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Detroit Marriott Troy

3.5 of 5 200 W. Big Beaver Road, Troy, MI 48084
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Certificate of Excellence 2014
Detroit Marriott Troy
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Detroit Marriott Troy
Detroit Marriott Troy
Detroit Marriott Troy
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287 reviews from our community

Traveler rating
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    55
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Charleston, South Carolina, United States
Top Contributor
108 reviews 108 reviews
41 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Was traveling for business and always stay Marriott. Many of their flagship hotels are getting tired and older. This one was very nice. Lobby was pretty up to date and modern, rooms were the same. Used the Executive Lounge for breakfast and had great service and good quality food. Would definitely stay here again.

Was this review helpful? Yes
Ami W, Guest Relations Manager at Detroit Marriott Troy, responded to this review

Hello Sean and thank you for choosing to stay with us. We're thrilled to hear that everything here at Troy was up to your standards and we most certainly appreciate the many compliments. Thank you very much for taking the time to post and on behalf of our entire team, we wish you safe travels and hope to see you... More 

Northfield, Ohio
Contributor
17 reviews 17 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel is very nice from the lobby up to the hallways and the rooms. The beds were very comfortable and fluffy. I didn't want to get out of it in the morning. I was disappointed there was no free internet or free breakfast. I appreciated the free parking in the garage. The staff was friendly. We were there for... More 

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Ami W, Guest Relations Manager at Detroit Marriott Troy, responded to this review

Hello and thank you very much for taking the time to post. We appreciate the many compliments on our bedding, service, etc. and we wanted to offer some wonderful news regarding wifi. Complimentary wifi for all guests has always been available in our lobby great room. In addition, service is also available free of charge for all Marriott Rewards members... More 

Shaker Heights, OH
Top Contributor
94 reviews 94 reviews
34 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This is a beautiful hotel, the rooms are fresh, the lobby is nice and the staff is friendly. The noise level in the morning was insane, however. The walls, ceilings and doors must be hollow, because around 8:00 on, I could hear every door slamming shut, every vacuum cleaner, and some constant banging around on the floors above me. I... More 

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Ami W, Guest Relations Manager at Detroit Marriott Troy, responded to this review

Greetings from Troy and thank you very much for visiting as well as for the three stars. We sincerely want to apologize for the noise you noted in your review. This is certainly not a normal guest issue and it sounds as if you, unfortunately, were hearing our current renovations going on. Our general manager would like the opportunity to... More 

Atlanta
Contributor
11 reviews 11 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is my 3rd time staying here and all of them have been great. Front desk staff is awesome. Bar is great and staff is just as nice. Room is clean and comfortable. I would recommend this hotel to anyone on business or pleasure.

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Ami W, Guest Relations Manager at Detroit Marriott Troy, responded to this review

Hello hockey dad and thank you not only for the review, but also for returning so many times over. We appreciate you being a repeat guest. We're thrilled to hear that everything was a success once again and we'll look forward to your next visit. Thanks again. More 

Ohio
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed here on a business trip to Troy. My company had a dozen or so people booked at this hotel. Even though we all had confirmed reservations, at least half of them were sent to another hotel after being told the Marriott was "overbooked". I'm not sure how you have a secured reservation (that they will charge you for if... More 

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Ami W, Guest Relations Manager at Detroit Marriott Troy, responded to this review

Hello and thank you for taking the time to post. We wanted to sincerely apologize for the issues you noted in your review. Our general manager would very much like the opportunity to speak with you directly about your experience. To reach her, please email thetroymarriott@marriott.com. Regarding our rooms and elevators - both are currently in process of serious upgrades.... More 

Ponce1513
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 22, 2015 via mobile

I travel to Detroit often for work and typically stay at the Marriott at the Ren Cen due to its central location downtown. Given the auto show was in town recently I was forced to make alternative plans and found the Marriott located in Troy. I couldn't have been more pleased. The staff is very nice and the hotel is... More 

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Ami W, Guest Relations Manager at Detroit Marriott Troy, responded to this review

Hello! And thank you for posting. We're thrilled to hear that you were pleasantly surprised about your new location. We appreciate all the wonderful comments and of course the four stars. Hopefully you'll stay with us again in the future. Thank you and safe travels. More 

Sunderland, United Kingdom
Contributor
15 reviews 15 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 22, 2015

Nice rooms and helpfull staff. In good location with plenty of other bars and restaurants nearby. The food available was a little limited and the bar prices a little higher than nearby bars, but i guess you expect that in a hotel. Car parking was fine and felt the surrounding area to be quite safe at night.

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Ami W, Guest Relations Manager at Detroit Marriott Troy, responded to this review

Hello David. Thank you so much for visiting and tor taking the time to write your review. We thank you also for the four stars. Please visit us again soon and until then, safe travels from our team here at Troy. More 

Ottawa, Canada
Top Contributor
108 reviews 108 reviews
16 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed January 21, 2015

Stayed at this hotel for a couple of nights. Very clean and up to date rooms. Good housekeeping staff. Lots of restaurants and malls in close proximity. Wi fi is very for Marriott members. Nice lounge for Marriott members.

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Ami W, Guest Relations Manager at Detroit Marriott Troy, responded to this review

Hi Kevin and thank you for all the wonderful compliments. We appreciate you visiting and taking the time to post. Safe travels, and please visit us again soon. More 

Columbus, Ohio
Senior Contributor
27 reviews 27 reviews
17 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed January 20, 2015 via mobile

I stayed here for a hockey tournament and the location was great. The lobby bar was updated and the food and drinks were good. Was disappointed there was no where to sit in a true Lobby area without having to order something. Rooms are a bit dated. The bathroom needs an update. The beds were very comfortable and it was... More 

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Ami W, Guest Relations Manager at Detroit Marriott Troy, responded to this review

Hello and thank you for posting! As for your comments on our guest rooms, we offer some great news. That is the announcement that we are currently in process of a complete room refresh which means new floor coverings, new window treatments, new furniture and artwork, and an entirely new experience for you, our guests. We thank you very much... More 

California, Pennsylvania
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed January 19, 2015

Just finished a three night stay. Thankfully it is over. There is no lobby you are allowed to sit in to chat etc...You can see the "lobby area" in the pictures however unless you are purchasing food from the over priced restaurant (even though there is an actual sit down restaurant right behind ) In the hotel you are not... More 

Was this review helpful? Yes 1
Ami W, Guest Relations Manager at Detroit Marriott Troy, responded to this review

Hello and thank you for posting. We are terribly confused by your review and equally concerned that there has been a complete miscommunication along the way or possible you have posted your review to the wrong property. We are a full service Marriott located on Big Beaver just east of I-75 in Troy (Oakland County). Perhaps you were at a... More 

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Additional Information about Detroit Marriott Troy

Address: 200 W. Big Beaver Road, Troy, MI 48084
Location: United States > Michigan > Troy
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Detroit Marriott Troy 3.5*
Number of rooms: 350
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Also Known As:
Detroit Marriott Troy Hotel Troy
Marriott Troy
Troy Marriott
Hotel Style:
#5 Business Hotel in Troy

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