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All 14 Troy hotels

Detroit Marriott Troy

3.5 of 5 Hotel   |   200 W. Big Beaver Road, Troy, MI 48084
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Ranked #6 of 14 Hotels in Troy
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 3 days ago
Ngonghills Michigan
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258 reviews from our community

Traveler rating
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    47
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Michigan
Top Contributor
96 reviews 96 reviews
27 hotel reviews
84 helpful votes 84 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We stay at many Marriott's and the Troy Marriott is average. Rooms are small, but do have the great Marriott beds. Hotel seems to be going through some renovations including their elevators which are very noisy.

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Ami W, Guest Relations Manager at Detroit Marriott Troy, responded to this review

Hello and thank you not only for staying, but also for taking the time to post. You are correct that we are in process of a renovation project that does in fact include our hotels. We listen carefully to our guest's comments and elevator noise was one issue that we are working hard to resolve for future guest enjoyment. We... More

Toronto Ontario
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Stayed at the Detroit Marriot Troy on the Labour Day weekend and had an enjoyable and comfortable guest experience. Thank you to John at the front desk for the pleasant, welcoming, and efficient check-in. I’d like to give a shout out to Carla in the bar/lounge who resolved a meal issue quickly and beyond my expectations and to restaurant staff,... More

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Ami W, Guest Relations Manager at Detroit Marriott Troy, responded to this review

Hello and thank you so very much not only for choosing to stay with us during the holiday weekend, but also for taking the time to post your review. We love all of the many kind words about our property here in Troy. Please know that we have passed all of your comments, on Jon, Denise, Carla, etc. - all... More

Marysville
2 reviews
3 of 5 stars Reviewed 1 week ago

Very nice hotel! Pool and workout area are very nice. Rooms are large and clean. Very disappointed that refrigerators are not standard. Even super cheap motels have one in each room! That should be added. WIFI charges $12 per day. Total ripoff and wrong! Again, even cheap motels have FREE WIFI. It should be no charge to have it. Watch... More

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Ami W, Guest Relations Manager at Detroit Marriott Troy, responded to this review

Hello James and thank you for posting. We appreciate the kind words in general about the hotel, however we are terribly sorry about your disappointment regarding the fridge, wifi charges, and most important - the issues you had when booking. Should you wish to reach out to our general manager about your issues, you may do so directly by emailing... More

Chicago, Illinois
Senior Contributor
33 reviews 33 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have stayed here twice for family events. This is a large property north of Detroit which is on a major road running through Troy and close to Birmingham. It is along a strip with major office buildings and also close to Somerset Mall (which is a large upscale shopping center). It is just off of I-75 which makes it... More

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Ami W, Guest Relations Manager at Detroit Marriott Troy, responded to this review

Hello jimtons and thank you very much not only for staying with us here in Troy (and returning), but also for taking your time to post such a wonderful and detailed review of your visit. We have passed all of your kind words to our general manager for her review. We're very happy to hear that everything was such a... More

Bartlett, Illinois
Contributor
14 reviews 14 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This Marriott hotel has recently been renovated. The rooms are clean and updated. The desk clerk was nice enough to give me a room far away from the elevators, which he told me are very loud. Management must have listen to the voice of the customer because now they are in the process of renovating the elevators. From my experience,... More

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Ami W, Guest Relations Manager at Detroit Marriott Troy, responded to this review

Hello Gloria, and thank you for visiting us here in Troy and for taking your time to post about your visit. We are very sorry that you were disappointed in the Marriott wifi policy. You are correct that there is a charge for in-room service, however this is comped for certain Marriott Rewards guests. perhaps if you are a frequent... More

Owings Mills, Maryland
Top Contributor
70 reviews 70 reviews
33 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Honestly the employees were friendly and helpful. Concierge lounge was nice. Just the rooms and hallways are in need of renovation. My room reminded me of an older courtyard. The rooms was clean but just worn a little too much for a Marriott.

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Ami W, Guest Relations Manager at Detroit Marriott Troy, responded to this review

Hello Matthew and thank you not only for visiting, but for taking your time to post. Actually we are in discussions on an upcoming renovation and we hope that you'll visit again in the future and experience our new designs. We appreciate the compliments on our team and have passed these directly to our general manager for her review. Thank... More

Florence, South Carolina
Top Contributor
303 reviews 303 reviews
67 hotel reviews
128 helpful votes 128 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This Marriott is in a great location for conducting business, fine & casual dining, and shopping. Upon arrival, we requested a room with a refrigerator. Although there was not a room available with one already in it, they brought one to the room we booked. It actually had some old food in the freezer section that smelled when we opened... More

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Ami W, Guest Relations Manager at Detroit Marriott Troy, responded to this review

Hello and thank you so very much for choosing to stay with us on your recent visit. We appreciate you taking the time to post and are very happy to see the glowing five stars. Please know that we are terribly sorry, once again, for the issues with your initial fridge/freezer. Obviously it should have been properly cleaned before being... More

Washington DC, District of Columbia
Top Contributor
78 reviews 78 reviews
71 hotel reviews
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I always pass this particular Marriott when in the area but have not had a chance to stay here until now. While it is an older Marriott, it is better maintained and generally nicer than some of the other suburban Marriott hotels in the metro Detroit area. The location is superb for those needing to be on the northern and... More

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Ami W, Guest Relations Manager at Detroit Marriott Troy, responded to this review

Greetings from Troy and on behalf of our entire team, we thank you for the thorough review of your stay with us. You have provided us with some extremely valuable feedback and for that we are very appreciative. All of your comments have been passed to our general manager for her review. We definitely appreciate you staying and we hope... More

Top Contributor
71 reviews 71 reviews
15 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Fairly typical Marriott, always know what to expect. Nice location, near restaurants and shopping. Room was clean but a little small. The thing I really appreciated this trip was the service. I was on crutches with a broken foot and all the staff we encountered were always offering to help in any way they could. A shout out of special... More

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Ami W, Guest Relations Manager at Detroit Marriott Troy, responded to this review

Hello JL and thank you very much not only for taking the time to post, but for mentioning two members of our team by name. Please know that your comments have been passed directly to our general manager for her review and that your kind words will be forwarded to both Ali, our bellman, and Jennifer at the front desk.... More

Top Contributor
53 reviews 53 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is a great hotel! It appears to have been updated fairly recently, and you can tell. We are preferred Marriott members and for the normal rate, we got a room with a couch, chair, desk, and a wonderful king-sized bed. The bathroom was clean and modern. We will definitely stay here again!

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Ami W, Guest Relations Manager at Detroit Marriott Troy, responded to this review

Hello Pam and thank you for the wonderful FIVE stars! We appreciate you not only visiting, but also taking your time to post about your stay. Safe travels and we hope to see you again soon. More

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Additional Information about Detroit Marriott Troy

Address: 200 W. Big Beaver Road, Troy, MI 48084
Phone Number:
Location: United States > Michigan > Troy
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Detroit Marriott Troy 3.5*
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Also Known As:
Detroit Marriott Troy Hotel Troy
Marriott Troy
Troy Marriott

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