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Detroit Marriott Troy

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200 W. Big Beaver Road, Troy, MI 48084
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Detroit Marriott Troy
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Detroit Marriott Troy
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311 reviews from our community

Traveler rating
    100
    136
    58
    7
    10
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Contributor
12 reviews 12 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

Troy location was a bit out of town for what I was imagining when i booked it, but no fault but my own. The hotel was very clean and had incredibly comfortable beds. Not free wifi, but free parking. Seemed to be mostly business travelers, so pretty low key (in a good restful way!).

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Ami W, Guest Relations Manager at Detroit Marriott Troy, responded to this review

Thanks so much for choosing to stay with us here at Troy. We appreciate you taking the time to post; we appreciate the four stars and hope to see you again very soon. More 

Milwaukee, Wisconsin
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Rooms were nice and clean. Beds were comfortable. Indoor pool and hot tub was nice for the kids. Staff was friendly and helpful. Overall, will definitely be back. Only bad was that there was no wi-fi.

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Ami W, Guest Relations Manager at Detroit Marriott Troy, responded to this review

Hello BL and thank you so much for the wonderful review. We appreciate the feedback, however we wanted to let you know that yes, we most definitely DO have wifi. Complimentary wifi is available in our lobby great room, and is also free of charge in room for Marriott Rewards Members. For non-members there is a fee for in-room service.... More 

Detroit, Michigan
Top Contributor
55 reviews 55 reviews
17 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed after a concert and was more than pleased. The bed was comfortable and the brunch the next morning was well worth it. Parking was not a problem and close to the entrance, and the view facing east made it worth leaving the curtains open. Thank you for a great stay

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Ami W, Guest Relations Manager at Detroit Marriott Troy, responded to this review

Hello and thank you very much for the wonderful four star review. We are very happy to hear that everything was to your liking, including your view. Due to the open view to the east, many guests choose to leave curtains open at night, like yourself. Thank you once again for the feedback and review, and we hope to see... More 

California
Reviewer
4 reviews 4 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

First, please, I know Marriot's Public Relations people are reading this as I write it. Do not waste your time replying to my comments OK? Put your time and effort into retraining your whole staff and just firing that manager you have. AND, please, ask your General Manager to be there on one of the busiest weekends in the USA.... More 

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Ami W, Guest Relations Manager at Detroit Marriott Troy, responded to this review

Hello Franklin and thank you to both you and your wife for choosing to stay with us this past weekend. First and foremost while we know you did not require a response, it’s our best practice to offer responses to all guest reviews and thus, here we are. We sincerely apologize for your disappointment that our general manager was not... More 

Park Ridge, Illinois
Top Contributor
58 reviews 58 reviews
46 hotel reviews
114 helpful votes 114 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at the Troy Marriott for a family reunion in May. The hotel was clean and comfortable, with a nice indoor pool area that the kids loved. We used a private room for the reunion, and the staff was great. So nice and accommodating. I would recommend this hotel. For anyone coming from the Detroit Airport it is about... More 

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Ami W, Guest Relations Manager at Detroit Marriott Troy, responded to this review

Hello and thank you so very much for taking the time to post. We're happy to hear that everything was a success and we hope that everyone enjoyed the reunion! Thanks once again and we hope to see you on your next visit to Oakland County. More 

Kimberling City, Missouri
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Great stay. From Jeffrey at the front desk, to the Chef in the restaurant. Very helpful staff and banquet crew. The food and menu terrific. Great beds, good night sleep. Indoor pool, hot tub and work room were great. Only complaint, lots of kids running around the hotel unaccompanied by adults. Not a hotel problem, a parent problem. Thanks to... More 

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Ami W, Guest Relations Manager at Detroit Marriott Troy, responded to this review

Hello Bob and THANK You so very much not only for visiting, but also for taking the time to post such a wonderful review about your visit. We are thrilled to hear that everything was to your liking and please know that we have passed all comments to our general manager for her review. We appreciate you mentioning both Jaffery... More 

Branson, Missouri
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 1 week ago

Great Hotel with a great staff in a great location. Expect some delays and crowding on elevators but that doesn't detract from the rest. This place won't disappoint. We were here for a four day conference and the staff went out of their way to accommodate us.

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Ami W, Guest Relations Manager at Detroit Marriott Troy, responded to this review

Hello Taylor. On behalf of our entire team, we appreciate you taking the time to post. We love hearing the many positive comments from guests such as yourself. We hope that the conference itself was a huge success and hopefully you'll have the opportunity to visit us again in the future. Thank you and safe travels! More 

Henderson, Nevada
Senior Contributor
23 reviews 23 reviews
17 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed three nights for business meeting at hotel. All aspects of stay were excellent. Room was spotless and well appointed. Food and drinks served in bar were great and the service top notch. Have to mention that food at event, all hotel supplied, was fantastic. Everyone commented on the high quality, freshness and superb taste of the food. Plenty of... More 

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Ami W, Guest Relations Manager at Detroit Marriott Troy, responded to this review

Consumate!!!! Wow. Thank you. We very much appreciate your five star review and we plan to share with our entire team. Thank you very much for choosing to stay with us here in Oakland County and we hope to see you again very soon. More 

Des Moines, Iowa, United States
Senior Contributor
35 reviews 35 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I travel frequently for work and would agree with other reviewers, this is a solid Marriott property. It's in a great location with easy access to main roads. It's close to lots of chain restaurants and a mall. Rooms and hotel are clean, well kept and modern. Rooms are relatively small, but pool and fitness facility are larger/better than other... More 

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Ami W, Guest Relations Manager at Detroit Marriott Troy, responded to this review

Hello Jon! Thank you very much for choosing to stay with us and for posting your review. We appreciate the four stars and your many positive comments. Happy to hear you enjoyed some of our amenities. We appreciate the feedback on all levels. Thanks once again and we'll look forward to your return. Safe travels. More 

Knoxville, Tennessee, United States
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed one night recently for a dinner with my wife's company down the road at Ruths Chris (yum, BTW) and was neither wowed or disappointed in this Marriott. Room was clean, but definitely on the smaller side of things for a modern, slightly upscale brand. If we had been paying out of our own pocket for the stay, I would... More 

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Ami W, Guest Relations Manager at Detroit Marriott Troy, responded to this review

Hello Josh and thank you so very much for staying with us. We're happy to hear that you enjoyed your dinner at Ruth's Chris, it's always a great recommendation. As for your visit, we are truly sorry for any disappointment in both your guest room, and most importantly the interaction with our front desk. Should you have a moment, our... More 

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