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Detroit Marriott Troy

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200 W. Big Beaver Road, Troy, MI 48084
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1 room 1 guest
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Detroit Marriott Troy
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338 Reviews from our TripAdvisor Community

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Traveler rating
    110
    145
    63
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    11
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Port Clinton, Ohio
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is excellent. we were up graded to a suite. it was wonderful. great location for shopping and eating out. we spent a lot of time just shopping and walking around the property. will definitely be making a return trip.

Was this review helpful? Yes
Ami W, Guest Relations Manager at Detroit Marriott Troy, responded to this review

Hello Dianne and thank you so much for visiting! We very much appreciate the glowing five stars and we're happy to hear that you enjoyed. Thanks again and we look forward to your return! More 

Boone, North Carolina
Level Contributor
62 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed here while in Detroit for the ELCA youth gathering. The staff was very friendly and helpful. We were very late getting back to the hotel most nights. The kids really wanted to swim the last night we were there and they opened the pool area past closing hours special for the Lutheran youth at the hotel. Very nice... More 

Was this review helpful? Yes
Ami W, Guest Relations Manager at Detroit Marriott Troy, responded to this review

Greetings from Oakland County and thank you so much for taking the time to post. We appreciate the ELCA group visiting and we're very happy to hear that you enjoyed. It was a pleasure having your entire group visit Detroit and benefit from the wonderful work they did. Thank you so very much for all the compliments; we've passed all... More 

Toronto, Ontario, Canada
Level Contributor
112 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The Hotel is located in Troy - lots of restaurant and shopping in the area - and a few restaurants in walking distance. The hotel shuttle is available also and the driver was super helpful and friendly. Check-in was quick and my key/room was waiting for me when I arrived. Lounge and Bar area were very nice - good food... More 

Was this review helpful? Yes
Ami W, Guest Relations Manager at Detroit Marriott Troy, responded to this review

Hello Andrew and thank you so much for your wonderful compliments about your stay. We're very happy to hear that everything was to your liking and we very much appreciate the wonderful four stars. Thank you again and we hope to see you again very soon. More 

Richland, Washington
2 reviews
1 of 5 stars Reviewed 3 weeks ago

Stay away !!! I had a bad experience at this Marriott ! I stayed 1 night from 7/29 to 7/30 when I was in the area for business, and I had all kinds of issues ! I'll start with the beginning, we got to the hotel around 6 pm on 7/29 in the middle of a rain storm, my 2... More 

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Ami W, Guest Relations Manager at Detroit Marriott Troy, responded to this review

Hello Ashr and thank you very much not only for choosing to stay with us, but for taking the time to write such a thorough review of your visit. On behalf of our entire team, we apologize for each and every one of the issues noted here in your review. Obviously it is always our goal to assure a positive... More 

Hickory, North Carolina
Level Contributor
52 reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed July 24, 2015

Stayed here while attending the ELCA Youth Gathering in Detroit. It was nice and clean and the beds were comfortable and roomy. The check-in staff was very friendly and accommodating to all the many youth in the hotel. The concierge room was kept up by the sweetest woman who took care of our group of 7 so well, she felt... More 

Was this review helpful? Yes
Ami W, Guest Relations Manager at Detroit Marriott Troy, responded to this review

Hello and thank you so much for taking the time to post about your experience while visiting last week. We truly appreciate the kind words about your stay and will be sure to pass everything to our general manager for her review as well. That lovely associate in our Concierge Lounge is Geri and she's been with the hotel since... More 

Washington, Dc
Level Contributor
63 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed July 18, 2015

I think they're doing pretty well considering the age of the building. The lobby is great..and the room I was in was still move. (Too much furniture crammed in the room.. And the bathroom smells horrible. Kinda like a giant urinal). Despite that, though, it is a great hotel overall with an exceptional staff. I generally avoid Marriotts at all... More 

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Ami W, Guest Relations Manager at Detroit Marriott Troy, responded to this review

Hello W and thank you so very much for taking the time to post such a thorough review of your stay with us. We are thrilled to hear such wonderful compliments about our team, however we are equally disappointed with your comments about our guest rooms. Please know that we have shared your review directly with our general manager for... More 

Napa, California
Level Contributor
108 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
3 of 5 stars Reviewed July 5, 2015

Typical Marriot with a great fitness center. Restaurant is weird, servers not very communicative about whether it's buffet only for breakfast or if there is a menu. Buffet is weak, with wilted fruit and a so-so omelet bar. Service a little lacking.

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Ami W, Guest Relations Manager at Detroit Marriott Troy, responded to this review

Hello John and thank you for taking the time to post. While we're happy to hear that you enjoyed a nice work-out, we're terribly disappointed about your comments regarding breakfast. We have forwarded all comments to our general manager as well as our executive chef as this is certainly not the experience we aim to provide for guests such as... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed June 29, 2015

No coffee, water 5 Usd, no free internet - not what I expect for that price... Bed is good and staff is friendly, but minibar is empty, room has charme of 10 years ago and everything is charged. Value for money is missing.... Most embarrasing is the internet charge of 13 USD

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Ami W, Guest Relations Manager at Detroit Marriott Troy, responded to this review

Greetings Wolft and thank you very much for choosing to stay with us on your recent visit to Oakland County. Please accept our sincere apologies for any disappointment with your stay. Coffee is in fact available both in room, as well as in our lobby great room daily. If this was not properly communicated, we certainly apologize. Also our Internet... More 

Netherlands
Level Contributor
122 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
3 of 5 stars Reviewed June 28, 2015

Old, but clean business hotel. Noisy (airconditioning, neighbouring rooms). Comfortable bed. Combined bathtub/shower with curtain. Friendly personell. Basic breakfast; limited choice. Paid WiFi, but quick. Cannot compare to the standard of 4 star hotels. Probably not many better options in the vicinity...

Was this review helpful? Yes
Ami W, Guest Relations Manager at Detroit Marriott Troy, responded to this review

Hello Sander and thank you very much for choosing to stay with us on your visit to Oakland County. We appreciate the thorough review of your visit and will be sure to pass all comments directly to our general manager for her review. Please accept our sincere apologies for any disappointment and possible noise disruptions while staying. We obviously strive... More 

Colorado Springs, Colorado
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed June 23, 2015

I stay in this Marriott routinely and have never had a better experience in any full service Marriott. Their professionalism; care and concern; beautiful rooms and fantastic staff makes this hotel the only place I stay in the Detroit Metro area. Their upstairs lounge is very comfortable; food is excellent and services is better. Their restaurant has the best omelet... More 

Was this review helpful? Yes
Ami W, Guest Relations Manager at Detroit Marriott Troy, responded to this review

Greetings Shawn and THANK YOU not only for visiting so many times over, but for taking your time to write such a stellar review of our hotel. We cannot thank you enough for the glowing five stars and of course the many compliments which we have shared directly with our general manager. We will also be sure to pass all... More 

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