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Detroit Marriott Troy

3.5 of 5 200 W. Big Beaver Road, Troy, MI 48084
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Certificate of Excellence 2014
Detroit Marriott Troy
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Detroit Marriott Troy
Detroit Marriott Troy
Detroit Marriott Troy
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284 reviews from our community

Traveler rating
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    122
    54
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    9
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Shaker Heights, OH
Top Contributor
85 reviews 85 reviews
32 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed yesterday NEW

This is a beautiful hotel, the rooms are fresh, the lobby is nice and the staff is friendly. The noise level in the morning was insane, however. The walls, ceilings and doors must be hollow, because around 8:00 on, I could hear every door slamming shut, every vacuum cleaner, and some constant banging around on the floors above me. I... More 

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Atlanta
Contributor
11 reviews 11 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This is my 3rd time staying here and all of them have been great. Front desk staff is awesome. Bar is great and staff is just as nice. Room is clean and comfortable. I would recommend this hotel to anyone on business or pleasure.

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Ohio
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Stayed here on a business trip to Troy. My company had a dozen or so people booked at this hotel. Even though we all had confirmed reservations, at least half of them were sent to another hotel after being told the Marriott was "overbooked". I'm not sure how you have a secured reservation (that they will charge you for if... More 

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Ponce1513
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I travel to Detroit often for work and typically stay at the Marriott at the Ren Cen due to its central location downtown. Given the auto show was in town recently I was forced to make alternative plans and found the Marriott located in Troy. I couldn't have been more pleased. The staff is very nice and the hotel is... More 

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Ami W, Guest Relations Manager at Detroit Marriott Troy, responded to this review

Hello! And thank you for posting. We're thrilled to hear that you were pleasantly surprised about your new location. We appreciate all the wonderful comments and of course the four stars. Hopefully you'll stay with us again in the future. Thank you and safe travels. More 

Sunderland, United Kingdom
Contributor
15 reviews 15 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice rooms and helpfull staff. In good location with plenty of other bars and restaurants nearby. The food available was a little limited and the bar prices a little higher than nearby bars, but i guess you expect that in a hotel. Car parking was fine and felt the surrounding area to be quite safe at night.

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Ami W, Guest Relations Manager at Detroit Marriott Troy, responded to this review

Hello David. Thank you so much for visiting and tor taking the time to write your review. We thank you also for the four stars. Please visit us again soon and until then, safe travels from our team here at Troy. More 

Ottawa, Canada
Top Contributor
102 reviews 102 reviews
15 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed at this hotel for a couple of nights. Very clean and up to date rooms. Good housekeeping staff. Lots of restaurants and malls in close proximity. Wi fi is very for Marriott members. Nice lounge for Marriott members.

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Ami W, Guest Relations Manager at Detroit Marriott Troy, responded to this review

Hi Kevin and thank you for all the wonderful compliments. We appreciate you visiting and taking the time to post. Safe travels, and please visit us again soon. More 

Columbus, Ohio
Senior Contributor
26 reviews 26 reviews
16 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I stayed here for a hockey tournament and the location was great. The lobby bar was updated and the food and drinks were good. Was disappointed there was no where to sit in a true Lobby area without having to order something. Rooms are a bit dated. The bathroom needs an update. The beds were very comfortable and it was... More 

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Ami W, Guest Relations Manager at Detroit Marriott Troy, responded to this review

Hello and thank you for posting! As for your comments on our guest rooms, we offer some great news. That is the announcement that we are currently in process of a complete room refresh which means new floor coverings, new window treatments, new furniture and artwork, and an entirely new experience for you, our guests. We thank you very much... More 

California, Pennsylvania
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Just finished a three night stay. Thankfully it is over. There is no lobby you are allowed to sit in to chat etc...You can see the "lobby area" in the pictures however unless you are purchasing food from the over priced restaurant (even though there is an actual sit down restaurant right behind ) In the hotel you are not... More 

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Ami W, Guest Relations Manager at Detroit Marriott Troy, responded to this review

Hello and thank you for posting. We are terribly confused by your review and equally concerned that there has been a complete miscommunication along the way or possible you have posted your review to the wrong property. We are a full service Marriott located on Big Beaver just east of I-75 in Troy (Oakland County). Perhaps you were at a... More 

West Palm Beach, Florida
Contributor
15 reviews 15 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I loved the look of this property. It's very Elagant. Gracefully refined and tastefully designed! Lol I'm starting to grow as a trip advisor. The review has started to rhyme. Smiling! As always, I usually give reviews when the guest service is impressive. And their are some staff members who are deserving of this merit. Suhad, in housekeeping is the... More 

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Ami W, Guest Relations Manager at Detroit Marriott Troy, responded to this review

Hello Latoya and thank you so much for visiting! We sincerely appreciate you taking the time to post such a lengthy review of your visit and also for mentioning so many of our team members. We have passed your comments directly to our general manager so that she may share with the entire team. Thanks once again and we definitely... More 

Wisconsin
Top Contributor
86 reviews 86 reviews
29 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago

As a platinum Marriott member, I've seen better and worse. The location is why you should stay here. The hotel however, has updated their lobby to look modern and clean, while the rooms are 1990s Marriott rooms with no updates or improvements. The bathroom needs improvements first, the water pressure is subpar and the water is hard. The bed, is... More 

Was this review helpful? Yes
Ami W, Guest Relations Manager at Detroit Marriott Troy, responded to this review

Hello and thank you so much for visiting. Regarding your post, we actually offer some wonderful news. First and foremost, our elevator renovation is complete! Our number one guest issue was comments regarding noise from our elevator mechanics. We listened and make that a top priority to correct. In addition, we have just began a complete room refresh of our... More 

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Additional Information about Detroit Marriott Troy

Address: 200 W. Big Beaver Road, Troy, MI 48084
Location: United States > Michigan > Troy
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Detroit Marriott Troy 3.5*
Number of rooms: 350
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Also Known As:
Detroit Marriott Troy Hotel Troy
Marriott Troy
Troy Marriott
Hotel Style:
#5 Business Hotel in Troy

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