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Holiday Inn Express Hotel & Suites Detroit North - Troy

#2 of 14 Hotels in Troy
Certificate of Excellence
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400 Stephenson Hwy, Troy, MI 48083
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Holiday Inn Express Hotel & Suites Detroit North - Troy
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Holiday Inn Express Hotel & Suites Detroit North - Troy
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85 reviews from our community

Traveler rating
    61
    22
    2
    0
    0
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29
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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There are newer reviews for Holiday Inn Express Hotel & Suites Detroit North - Troy
See the most recent reviews
Cleveland, Ohio
Contributor
16 reviews 16 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 22, 2014

So you're on the road and looking forward to a good night's sleep. Look no further than this hotel which features comfortable beds and pillows in a quiet, clean, and updated room. Although I was in the room next to the elevator, I slept well. The hotel is very close to 1-75 just north of Detroit so the morning commuter... More 

Was this review helpful? Yes 2
Tarah S, Manager at Holiday Inn Express Hotel & Suites Detroit North - Troy, responded to this review

Dear USTravelers50207, Thank you very much for this wonderful recommendation! We make every effort to guarantee that every guest is at ease while they are staying with us. We hope to see you on your next stop through town. More 

LaSalle, Canada
1 review
4 of 5 stars Reviewed March 20, 2014

My daughter and I had a great experience at this hotel mostly because of the great staff. Hotel is new and very clean. Tereah at the front desk gave us exceptional service and made sure we were enjoying ourselves everyday of our stay and the staff at breakfast was fabuluous. We will definitely be back. The only suggestion I have... More 

Was this review helpful? Yes
Tarah S, Manager at Holiday Inn Express Hotel & Suites Detroit North - Troy, responded to this review

Dear Debbie L, We are pleased to hear that your family was fond of their stay with us! We take a lot of pride in what we do. We strive to make sure that each and every guest feels comfortable and at home while they are staying with us. Tereah was beyond excited to see that she was recognized in... More 

Bad Axe, Michigan
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 17, 2014

We went to an event at Ford Field and stayed here overnight. Beds were comfy, pillows fluffy and the room was clean! Breakfast the next morning was enough to get us started on our way. Wifi was reliable and front desk staff very friendly. Couldn't ask for more. We'll be back!

Was this review helpful? Yes
Tarah S, Manager at Holiday Inn Express Hotel & Suites Detroit North - Troy, responded to this review

Dear 87SueL, Thank you very much for submitting this wonderful review! We are delighted to see we were able to make your weekend getaway more enjoyable. We look forward to seeing you again soon. More 

Saint Charles, Illinois
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 13, 2014

Many hotels offer complimentary continental breakfasts, but the ones that stand out are the ones where the staff goes out of their way to ensure your satisfaction. Small thing, but appreciated HILDA coming to actually ask if we were done with breakfast before she began shutting down. AMBER was also helpful in graciously making change for the vending machine for... More 

Was this review helpful? Yes
Tarah S, Manager at Holiday Inn Express Hotel & Suites Detroit North - Troy, responded to this review

Dear JCCspartan, We are delighted to hear that Hilda and Amber were able to make your stay more comfortable! We strive to ensure that every guest feels at home while they are with us. I do apologize for the issues that you have encountered with IHG Rewards. We hope that these issues are able resolved quickly for you. Please, let... More 

Troy, Michigan
1 review
5 of 5 stars Reviewed March 4, 2014

It was the most brandnew hotel in Troy I guess. So you can stay clean guest room. One of the staffs, Hilda prepare the nice breakfast. You have yogurt, boiled egg, sausage, pancake, orange, banana, cereal or everything. I'm pretty sure you cannot complain!!

Was this review helpful? Yes
Tarah S, Manager at Holiday Inn Express Hotel & Suites Detroit North - Troy, responded to this review

Dear 1012anton, Thank you very for submitting this lovely review. We did open the hotel in May of 2013. We have been very excited to share our property with all of our new guests. We also excited to say that have a lot of healthier options that are coming to our Express Start Breakfast this Spring. We hope to see... More 

Cincinnati, Ohio
Contributor
17 reviews 17 reviews
16 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 3, 2014 via mobile

I stayed here on March 3, and this one of the cleanest hotels I have ever stayed at. The staff was friendly, and asked a few times during my one night stay if they could do anything to make my stay better. The breakfast area was great. I can't say enough good about this hotel!

Was this review helpful? Yes
Tarah S, Manager at Holiday Inn Express Hotel & Suites Detroit North - Troy, responded to this review

Dear Twinsdad5454, This smile brought a smile to my face! Thank you very much for taking the time to submit it. Our goal is to constantly exceed our guest’s expectations. We always hope to be considered a home away from home for all of our guests. Again, thank you and we hope to see you on your next visit to... More 

Erlangen, Germany
1 review
5 of 5 stars Reviewed February 26, 2014

First time that I stayed in this Hotel, the facility is fully ok and nice for a Business trip, but the friendly, helpful and competent staff is noticeable different and much better than in even more expensive Hotels. HILDA in the restaurant made me feeling like home in Germany with her great breakfast and friendly manner and LAKIESHA HK did... More 

Was this review helpful? Yes
Tarah S, Manager at Holiday Inn Express Hotel & Suites Detroit North - Troy, responded to this review

Dear Brend K, We are glad that you enjoyed your stay with us! Thank you very much for taking the time to review our hotel. We truly appreciate it! I have shared this review with Hilda and Lakiesha and it made their day! We hope to see you again soon. More 

Traverse City, Michigan
1 review
5 of 5 stars Reviewed February 20, 2014

Hotel is newly built, bright and fresh interior/decorations. Staff working during both visits have been friendly and helpful-in spite of some technical difficulties-they kept smiling and remained professional. Great facilty and staff!

Was this review helpful? Yes
Tarah S, Manager at Holiday Inn Express Hotel & Suites Detroit North - Troy, responded to this review

Dear Shell K, We are so happy to hear that you enjoyed our brand new Holiday Inn Express! Thank you very much for taking the time to complete this review of our hotel! We truly appreciate it and look forward to seeing you again soon. More 

Grand Rapids, MI
1 review
5 of 5 stars Reviewed February 19, 2014 via mobile

I love staying at this friendly Inn, where Tereah, Amber and Hilda treat me like part of the family. I look forward to seeing them, and know I will be comfortable, warm, safe and supported. Thank you for all you do!

Was this review helpful? Yes
Tarah S, Manager at Holiday Inn Express Hotel & Suites Detroit North - Troy, responded to this review

Dear Barbara R, Thank you very much for this wonderful review! We are so happy to hear that you continuously enjoy staying at our hotel. It is always great to hear that our efforts have been noticed. I am very proud of the team that we have working together. We always look forward to seeing our loyal guests return to... More 

Toronto, Canada
1 review
5 of 5 stars Reviewed February 18, 2014

I have stayed at this location seveal times and have always encountered very friendly personel and found it to be truly a "HOME AWAY FROM HOME" Special Note: Hilda (in restaurant) has always been very friendly and courteous. She greets guest arriving for breakfast and is always made sure everyone is content from children to special needs. GREAT JOB.

Was this review helpful? Yes
Tarah S, Manager at Holiday Inn Express Hotel & Suites Detroit North - Troy, responded to this review

Dear C P, Thank you very much for being such a loyal guest at our hotel! We constantly look forward to seeing out repeat guests every week. Our goal is to ensure that every guest feels like they are staying at their home away from home while they are with us. Thank you again for taking the time to submit... More 

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