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Red Roof Inn Detroit Troy

2350 Rochester Road, Troy, MI 48083
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Red Roof Inn Detroit Troy
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Red Roof Inn Detroit Troy
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100 reviews from our community

Traveler rating
    37
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    15
    3
    10
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19
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36
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Red Roof Inn Detroit Troy
See the most recent reviews
Canada
Top Contributor
67 reviews 67 reviews
31 hotel reviews
69 helpful votes 69 helpful votes
5 of 5 stars Reviewed March 10, 2014

This Red Roof is near Hwy 75, and at a quiet neighborhood, There is McDonald, Pei Wei restaurants minutes away. I usually don't bother with review for typical stay but this Red Roof customer service is exceptional. This Red Roof deserves a 5-Star customer service rating, I want to thank all front desk staff and especially Anfal for going out... More 

Was this review helpful? Yes
Mercedes P, General Manager at Red Roof Inn Detroit Troy, responded to this review

Thank you so much for the kind words. I will definitely share your comments with my staff and most of, with Anfal. My staff takes pride in providing superior service to our customers and making a lasting impression. I am very proud of them for going above and beyond to make sure everyone has a positive experience at our hotel.... More 

Dayton, Ohio
Contributor
15 reviews 15 reviews
12 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed November 6, 2013

1) The rooms are clean and appear newly renovated. At least Room 203. 2) Excellent value. For 54 / Night (Tax Included), you can't beat the price. 3) Area appears safe. Our room was in a quiet location. Would stay again.

Was this review helpful? Yes 3
Grand Rapids, Michigan
Senior Contributor
43 reviews 43 reviews
17 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed September 30, 2013

Although this is an old style Red Roof Inn, the room was freshly painted by someone who actually cared! It made for a fresh, clean room. I agree with other reviewers that the front desk staff was very friendly and welcoming. I've stayed there many times before and love the renovations.

Was this review helpful? Yes 3
Mercedes P, General Manager at Red Roof Inn Detroit Troy, responded to this review

Thank you so much for the wonderful comments about our hotel and staff members. I am very proud of my team and will make sure to share this with my entire staff. They are fully committed to providing superior service and making sure everyone has a positive experience with us. I am also delighted that you took notice of our... More 

Ann Arbor, Michigan
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 20, 2013

I stayed there last week. I was hesitated when making the reservation because of the low price. I thought to give it a try. Was I suprised! Hotel was recently renovated, so the carpet was clean and the room was spotless clean. I had a Superior King room. The room included a workstation with comfortable desk chair, great wifi signal,... More 

Was this review helpful? Yes 2
Mercedes P, General Manager at Red Roof Inn Detroit Troy, responded to this review

I would like to thank you for sharing your comments with other travelers. I always emphasis to my staff the importance of making a "positive" first impression with all our customers and it makes me feel real proud that we were able to "WOW" you on your visit with us. This just shows how much we care and are dedicated... More 

Port Jefferson Station, NY
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 3, 2013

We atayed there friday night, for 1 day....... The room, though a Big King size bed, was a little small, but, it was spotless clean, and the front desk staff, was extraordinary.....They were courteous, and made every effort to make our stay, as comfortable & pleasant as possible..... Thanks red roof inn..... KK

Was this review helpful? Yes 2
Mercedes P, General Manager at Red Roof Inn Detroit Troy, responded to this review

My team and I would like to personally thank you for the kind words. I have shared this with my entire staff and it's comments like these that makes them feel they are really making a difference. They take pride in their work and are committed to making sure everyone feels comfortable when staying at our hotel. Hope to see... More 

Columbus, Ohio
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 24, 2013

Really, you can't ask for a better experience for the cost. The hotel has also had some recent renovations and our room had new carpet, paint and artwork. It was the second time staying here and both experiences have been very satisfactory. There are dining options near by and it is also very close to the freeway. Room was fairly... More 

Was this review helpful? Yes 2
mparra21, General Manager at Red Roof Inn Detroit Troy, responded to this review

Thank you so much for the great review! However, I was dissapointed in reading your comment in regards to the in-room coffee. We always welcome feedback and I will share this with my staff and make it a point of addressing this with my housekeeping staff in particular to ensure this does not happen again. We take pride in providing... More 

Flint, mi
Top Contributor
861 reviews 861 reviews
101 hotel reviews
400 helpful votes 400 helpful votes
4 of 5 stars Reviewed August 23, 2013 via mobile

My wife and I stayed here a year and a half ago and there was an issue with housekeeping cleanliness (January 2012). This time, everything was just right (everything was clean). Now I can give a recommendation for this Red Roof Inn location. 100% satisfaction.

Was this review helpful? Yes 2
mparra21, General Manager at Red Roof Inn Detroit Troy, responded to this review

Thank you for sharing with us and with the other viewers on the positive changes we have made since your last visit. I am very pleased that you were completely satisfied with the cleanliness of your room. We have just completed our renovation and are always continously working hard in making sure everyone has a positive experience when staying at... More 

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 24, 2013

Located near many food and shopping areas. If there is any problems the GM, Mercedes, is always willing to help get matters solved. The rooms are clean and newly remodelled. I would highly recommend this hotel to anyone. Really is a great place to stay. Thanks for being so helpful and taking the time to make sure I have a... More 

Was this review helpful? Yes 3
marion, ohio
Senior Contributor
41 reviews 41 reviews
9 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed July 15, 2013

We chose this hotel because it was the closest to the wedding reception we were attending. The room was clean, the bed was comfortable but the REAL surprise was the staff!!!! Every request was met with a pleasant response. LISA ALMOND even closed the office for a few minutes to personally show me where I needed to go for ice.... More 

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 3, 2013 via mobile

My dog got to stay free which is great for me. There were noticeable updates which is good. Carpet was stained..but overall my stay here was okay...i would most likely choose the one closer to my parents next time. Just so that i will be closer.

Was this review helpful? Yes 1
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