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All 14 Troy hotels

Red Roof Inn Detroit Troy

2.0 of 5 Hotel   |   2350 Rochester Road, Troy, MI 48083
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Red Roof Inn Detroit Troy
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77%
Ranked #7 of 14 hotels in Troy
A recent review
5 of 5 stars reviewed 3 weeks ago
MsMiaAtl Atlanta Ga
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71 people have reviewed this hotel

Traveler rating
    24
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    10
    2
    5
See reviews for
13
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26
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Atlanta Ga
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

I stayed here for one night while traveling from Atlanta. I arrived late and had a smooth check in. I got the superior king at a great deal the room was very clean and bed was very comfortable. I wish I could of stayed one more night I slept really well. :)

Was this review helpful? Yes
Mercedes P, General Manager at Red Roof Inn Detroit Troy, responded to this review

That is Fantastic! so happy that your stay with us was enjoyable. I will make it a point to share this with my team. Our goal is to provide each customers with a clean and comfortable room. Our hotel just completed a full renovation in our guestrooms, not to mention the exterior of the hotel and we are excited to... More

Indianapolis, Indiana
1 review
4 of 5 stars Reviewed 3 weeks ago

Hotel was very accomodating. I had some minor issues with my credit card and Ms. Essie the front desk attendant was very helpful in resolving the issues I had. Never had a hotel go above and beyond to help rectify the problem

Was this review helpful? Yes
Mercedes P, General Manager at Red Roof Inn Detroit Troy, responded to this review

Thank you for the wonderful comment. Essie will be pleased to hear that her assistance in resolving the issue was greatly appreciated. She cares deeply about our customers and.... like every staff member at our hotel, including myself, feels everyone is important to us and we want to make sure they are satisfied with our services. My team are dedicated... More

Canada
Top Contributor
53 reviews 53 reviews
25 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed March 10, 2014

This Red Roof is near Hwy 75, and at a quiet neighborhood, There is McDonald, Pei Wei restaurants minutes away. I usually don't bother with review for typical stay but this Red Roof customer service is exceptional. This Red Roof deserves a 5-Star customer service rating, I want to thank all front desk staff and especially Anfal for going out... More

Was this review helpful? Yes
Mercedes P, General Manager at Red Roof Inn Detroit Troy, responded to this review

Thank you so much for the kind words. I will definitely share your comments with my staff and most of, with Anfal. My staff takes pride in providing superior service to our customers and making a lasting impression. I am very proud of them for going above and beyond to make sure everyone has a positive experience at our hotel.... More

Dayton, Ohio
Contributor
16 reviews 16 reviews
13 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed November 6, 2013

1) The rooms are clean and appear newly renovated. At least Room 203. 2) Excellent value. For 54 / Night (Tax Included), you can't beat the price. 3) Area appears safe. Our room was in a quiet location. Would stay again.

Was this review helpful? Yes 3
Grand Rapids, Michigan
Contributor
17 reviews 17 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed September 30, 2013

Although this is an old style Red Roof Inn, the room was freshly painted by someone who actually cared! It made for a fresh, clean room. I agree with other reviewers that the front desk staff was very friendly and welcoming. I've stayed there many times before and love the renovations.

Was this review helpful? Yes 3
Mercedes P, General Manager at Red Roof Inn Detroit Troy, responded to this review

Thank you so much for the wonderful comments about our hotel and staff members. I am very proud of my team and will make sure to share this with my entire staff. They are fully committed to providing superior service and making sure everyone has a positive experience with us. I am also delighted that you took notice of our... More

Ann Arbor, Michigan
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 20, 2013

I stayed there last week. I was hesitated when making the reservation because of the low price. I thought to give it a try. Was I suprised! Hotel was recently renovated, so the carpet was clean and the room was spotless clean. I had a Superior King room. The room included a workstation with comfortable desk chair, great wifi signal,... More

Was this review helpful? Yes 2
Mercedes P, General Manager at Red Roof Inn Detroit Troy, responded to this review

I would like to thank you for sharing your comments with other travelers. I always emphasis to my staff the importance of making a "positive" first impression with all our customers and it makes me feel real proud that we were able to "WOW" you on your visit with us. This just shows how much we care and are dedicated... More

Port Jefferson Station, NY
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 3, 2013

We atayed there friday night, for 1 day....... The room, though a Big King size bed, was a little small, but, it was spotless clean, and the front desk staff, was extraordinary.....They were courteous, and made every effort to make our stay, as comfortable & pleasant as possible..... Thanks red roof inn..... KK

Was this review helpful? Yes 2
Mercedes P, General Manager at Red Roof Inn Detroit Troy, responded to this review

My team and I would like to personally thank you for the kind words. I have shared this with my entire staff and it's comments like these that makes them feel they are really making a difference. They take pride in their work and are committed to making sure everyone feels comfortable when staying at our hotel. Hope to see... More

Columbus, Ohio
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 24, 2013

Really, you can't ask for a better experience for the cost. The hotel has also had some recent renovations and our room had new carpet, paint and artwork. It was the second time staying here and both experiences have been very satisfactory. There are dining options near by and it is also very close to the freeway. Room was fairly... More

Was this review helpful? Yes 2
mparra21, General Manager at Red Roof Inn Detroit Troy, responded to this review

Thank you so much for the great review! However, I was dissapointed in reading your comment in regards to the in-room coffee. We always welcome feedback and I will share this with my staff and make it a point of addressing this with my housekeeping staff in particular to ensure this does not happen again. We take pride in providing... More

Flint, mi
Top Contributor
654 reviews 654 reviews
78 hotel reviews
216 helpful votes 216 helpful votes
4 of 5 stars Reviewed August 23, 2013 via mobile

My wife and I stayed here a year and a half ago and there was an issue with housekeeping cleanliness (January 2012). This time, everything was just right (everything was clean). Now I can give a recommendation for this Red Roof Inn location. 100% satisfaction.

Was this review helpful? Yes 2
mparra21, General Manager at Red Roof Inn Detroit Troy, responded to this review

Thank you for sharing with us and with the other viewers on the positive changes we have made since your last visit. I am very pleased that you were completely satisfied with the cleanliness of your room. We have just completed our renovation and are always continously working hard in making sure everyone has a positive experience when staying at... More

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 24, 2013

Located near many food and shopping areas. If there is any problems the GM, Mercedes, is always willing to help get matters solved. The rooms are clean and newly remodelled. I would highly recommend this hotel to anyone. Really is a great place to stay. Thanks for being so helpful and taking the time to make sure I have a... More

Was this review helpful? Yes 3

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Additional Information about Red Roof Inn Detroit Troy

Also Known As:
Red Roof Inn Detroit Troy Hotel Troy
Red Roof Inn Detroit Troy Hotel
Red Roof Inn Troy
Troy Red Roof Inn
Address: 2350 Rochester Road, Troy, MI 48083
Location: United States > Michigan > Troy
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#1 Best Value Hotel in Troy
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Inn Detroit Troy 2*
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