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All 14 Troy hotels

The Met Troy

3.0 of 5 Hotel   |   5500 Crooks Road, Troy, MI 48098
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32%
Ranked #13 of 14 hotels in Troy
  • Overview
  • Reviews (165)
  • Photos (10)
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  • Room tips (37)
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165 people have reviewed this hotel

Traveler rating
    26
    25
    34
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    51
See reviews for
41
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42
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • Any
English first
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 6 days ago NEW via mobile

When we went into our room we immediately noticed dirty towels, dirty sheets and pillows, and the toilet didn't flush. We went to the front and switched our room to one a few doors down only to discover when looking at another bed with dirty sheets that there were BED BUGS. Still alive. We checked out immediately!! As we were... More

Was this review helpful? Yes 1
1 review
1 of 5 stars Reviewed 6 days ago NEW via mobile

Stayed there for the cost saving. Well learned that lesson. Will Not ever stay there again! Room smelled bad, feet got dirt from walking across the carpet. The hall way carpet had a oil? line running down it. Cleaning service came in the am, they barely made the beds. Also took all towns and never replaced them. The shampoo bottle... More

Was this review helpful? Yes
1 review
2 of 5 stars Reviewed 1 week ago

The rate was very affordable and cheap, but that was about the only good thing. The parking lot is rugged and at night they don't turn on all the lights so it will literally be pitch black out in the parking lot making it almost impossible to park. The rooms were Medicore and had uncimfortable beds that seemed very itchy.... More

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Mumbai (Bombay), India
1 review
1 of 5 stars Reviewed 3 weeks ago

series of excellent experiences 1) I was promised one rate (with tax) and billed Tax separately??? 2) Card is charged without any intimation!!! for not known reasons??!! 3) Experience uninvited women knocking your door every night (especially weekends)!! - which stops after complaining the front desk ;) 4) Staff is arrogant - specially front desk!!! 5) House keeping is only... More

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1 review
1 of 5 stars Reviewed 3 weeks ago

i stayed at this hotel over a month, the front desk stuff other then monic was very unprofessional and rude. Housekeepers scream at the customers and instead of changing sheets they just make the bed with the same dirty sheets. They cut the water off without giving any notice.The room was really outdated. The only good part was the location.

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Orlando, Florida
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 weeks ago

I stayed last week at the Met Troy and the was surprised. I had my reserve because of the reviews but our stay was a very pleasant one. The Staff at the Front desk was very friendly and service oriented. The room was clean and the location was perfect. For sure I will stay again when I am back in... More

Was this review helpful? Yes 1
metManager48098, General Manager at The Met Troy, responded to this review

Thank you for your comments, Along with our great location we strive to be the best value in corporate and leisure lodging. We appreciate your response and look forward to being the best value in the Troy Market for the future. Thank you for your business, More

Orlando, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

I stayed at this hotel last week for a convention I attended. What a cute hotel - great price, friendly and courteous staff, nice location. Good restaurants in the neighborhood and the mall is not to far away. I am a rather picky traveler and the hotel was able to meet all of my needs - I definitely recommend this... More

Was this review helpful? Yes 1
metManager48098, General Manager at The Met Troy, responded to this review

Thank you for your words of encouragement. Guest’s comments are what give us the guidance to improve or level of service every day. We work at being the best value in the Northern Suburbs of Troy / Detroit. Thank you for your business More

Kitchener, Canada
1 review
3 of 5 stars Reviewed 5 weeks ago

Have never stayed at this hotel, but will not form an opinion on the previous 2 posts. I can vouch from experience that when you book through a third party, especially Hotwire, your room type is not guaranteed. And when you pay through Hotwire it is up to the third party to send you a receipt, so call Hotwire to... More

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metManager48098, General Manager at The Met Troy, responded to this review

Thank you so much for the clarification. it is a pleasure to work with both new and seasoned travelers. Thank you for your continued support, More

Detroit, Michigan
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed July 24, 2014 via mobile

I booked this hotel through Hotwire and was terribly disappointed. I knew as I was pulling into the hotel that I was in for a treat. Although they had a nice lobby, the rooms were terrible. First of all, I specifically asked for double beds considering that I was traveling with 3 children. Upon checking in, I was told they... More

Was this review helpful? Yes 3
metManager48098, General Manager at The Met Troy, responded to this review

We appreciate your response, we use all guest comments to grow our team. we work harder to exceed all guest expectations. Thank you for your business, Regards, More

Grand Rapids, Michigan
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 21, 2014

you make a reservation online to have that room, when you get there they say they dont guarantee reservations,so we get there all four of us and they wanted to put us in a room with one king bed! then they said we could put a cot in ther for you,after argueing with them we got a double bed room,... More

Was this review helpful? Yes 1
metManager48098, General Manager at The Met Troy, responded to this review

Marc, We appreciate your feedback, we will use the information to grow our level of guest service. Each point will be addressed and we hope to improve our overall delivery of service. Thank you for your business More

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Additional Information about The Met Troy

Address: 5500 Crooks Road, Troy, MI 48098
Location: United States > Michigan > Troy
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Met Troy 3*
Reservation Options:
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Also Known As:
The Met Troy Hotel Troy

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The MET Hotel is conveniently located in Detroit's affluent Northwestern suburbs near upscale shopping, dining & entertainment venues, as well as a number of corporate headquarters. We offer 23,000 square feet of conference space, making The MET one of the largest conference hotels in the area. With 180 spacious guestrooms, we can perfectly accomodate groups large or small. ... more   less 
Number of rooms
186

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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