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The Met Troy

3.0 of 5 5500 Crooks Road, Troy, MI 48098
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The Met Troy
The Met Troy
The Met Troy
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189 reviews from our community

Traveler rating
    27
    28
    38
    33
    63
See reviews for
47
44
19
49
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
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    (189)
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    (33)
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    (61)
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    (56)
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    (39)
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1 review
1 of 5 stars Reviewed yesterday NEW via mobile

The management here sucks! they don't care about there guests. Maid service never comes to my room. NEVER. They have poor service. The management is very rude, they sit on there phones. No coffee in rooms. None of my channles came in they never cared to fix it. Super 8 motels have better service than this filthy place.

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1 review
1 of 5 stars Reviewed 1 week ago

this hotel do not have the WiFi, no room service and they do not change sheets or clean, we had terrible experience and staffs were so mean to the guests. try different hotel even if the cost is little high. the reason it shows lesser price compared to the other hotels but they charge administrative fees every day of your... More 

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Traverse City
Senior Contributor
39 reviews 39 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

Hotels these days need Internet. Wifi was available in the hallway, but not in our room. Front desk said we should have it. We thought so too. No in-room coffee. Staff was helpful. The room was large and clean. Get two key cards. Increases the odds that one of them will work. It does need updating, but it isn't terrible.

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1 review
1 of 5 stars Reviewed 3 weeks ago via mobile

Strange smell of mildew in the first room. After enduring the desk for a second time we were sent to the 2nd floor in which the room looked lived in as if someone had to leave in a hurry. It was equipped with messy sheets and missing items. No need to move me again I didn't stay to endure the... More 

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1 review
3 of 5 stars Reviewed 3 weeks ago via mobile

My stay at the met has been quite peaceful compared to some reviews. The building could use some updating, but I enjoy the eclectic collection of furniture and art. The price is really reasonable for the location, and the beds are super comfy! Feather pillows and comforters? I didn't know hotels did that! I'm enjoying the people and collecting funny... More 

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Los Angeles
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
24 helpful votes 24 helpful votes
1 of 5 stars Reviewed 4 weeks ago

When I visit Detroit (former native) wacky things happen. When I tell people, we agree, its a "Detroit Thing." Under staffed places, sketchy clientele, and plain weirdness. If you are looking to wallow a bit in Detroitness without (luckily) full immersion, this is the place for you! Upon check in a very anxious resident rushes up to the desk clerk... More 

Was this review helpful? Yes 3
Belleair, Florida
Top Contributor
65 reviews 65 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed November 14, 2014

The Met looks like it was a fine hotel in its day. Today, it is showing signs of wear. Normally, I would rate this hotel as average but my rate is just $49 per night. For a very pricey city (Troy, MI), the Met really stands out as a value option. It may be dated but is is clean, quiet... More 

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metManager48098, Manager at The Met Troy, responded to this review

Mr Brian M, Thank you so much for your freed back. We try to be the best value in the Troy Market. we use all guest comments to grow our team. Thank you for your business More 

Clinton Township, Michigan
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed November 8, 2014

Check in took over an hour and a half. The staff was completely overwhelmed and unable to do the simplest things. Don't waste your time on the bedbug infested dump. I am disabled and asked simply for a room on the 1st floor. I was initially refused. The clerk said it was too much work for them to shuffle guests... More 

Was this review helpful? Yes 5
metManager48098, Manager at The Met Troy, responded to this review

Thank you so much for your feedback. W use all guest information to grow our team Regards More 

1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed October 22, 2014 via mobile

No maid service at all and front desk put 2 fraudulent charges on my credit card. Hotel was filthy at best and broken down. Worst place ever. I will never stay here again. We had a note on our door at 8:15 am saying we missed maid service and we made 3 requests afterwards that were ignored. Tub was filthy... More 

Was this review helpful? Yes 4
metManager48098, Manager at The Met Troy, responded to this review

Thank you for your comments, we use all guest feedback to grow our team Regards More 

Blenheim, Canada
2 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed October 22, 2014

What a dump. This place needs to be levelled. Unfortunately the hotel in Troy we always stay at was fully booked and in a rush we booked this. Looked OK pulling up at night in the dark, likely why they only have one or two of the parking lot lights with a working bulb (other 30-40 are burnt out). The... More 

Was this review helpful? Yes 5
metManager48098, Manager at The Met Troy, responded to this review

Thank you for your comments, we use all guest feedback to grow our team Regards More 

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Additional Information about The Met Troy

Address: 5500 Crooks Road, Troy, MI 48098
Location: United States > Michigan > Troy
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Met Troy 3*
Number of rooms: 186
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Also Known As:
The Met Troy Hotel Troy

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