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The Met Troy

5500 Crooks Road, Troy, MI 48098
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The Met Troy
The Met Troy
The Met Troy
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195 reviews from our community

Traveler rating
    27
    28
    38
    33
    69
See reviews for
49
44
20
50
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • English first
  • Norwegian first
  • Any
English first
  • All months
    (195)
  • Mar-May only
    (35)
  • Jun-Aug only
    (61)
  • Sep-Nov only
    (56)
  • Dec-Feb only
    (43)
All months
1 review
1 of 5 stars Reviewed 3 weeks ago

this hotel is disgusting. there was a condom wrapper on the floor of the room, so it had OBVIOUSLY not been cleaned. Mold/mildew/damage everywhere. It is a health hazard. Sleep in your car if this is the only place that's available.

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Biddeford
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I PREPAID for my reservation on their web site and arrived at 10:30pm. I did not call them to inform them that I would be this late because I had pre-paid. When I arrived, I was told that they had a queen for me. I explained that I had four people and needed two beds, which is what my reservation... More 

Was this review helpful? Yes 1
2 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed January 20, 2015

We changed rooms four times before we had one satisfactory. Problems included broken light fixtures, stained sheets, clogged towels, dirty bathrooms. The desk seemed to really not care. One evening after returning to the hotel we discovered the room had not been visited by housekeeping. We called to get clean towels and had to go to the desk. The desk... More 

Was this review helpful? Yes 4
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed January 10, 2015 via mobile

Arrived at midnight, room was freezing. They said they don't keep the heaters on while the room is unoccupied. Was stuck no solution. Could not sleep due to the exteremly cold room, by the time the room warned up a bit it was 5 am and I had to leave. Bathroom was only partially cleaned, carpet was dirty. There was... More 

Was this review helpful? Yes 5
Orlando, Florida
2 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed January 7, 2015

The good: There are no bedbugs. I had read reviews and travel often so inspected the bed, pulled off the mattress cover, checked headboard, etc. The bad: How is this hotel rated 3 stars? I stayed here for a week for work... being a contractor, I was trying to bring on new clients and wanted to keep my rates low.... More 

Was this review helpful? Yes 6
Jackson, Michigan
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed January 4, 2015

Not a good experience, the rooms were disgusting, the hallway smelled of smoke and mildew, would not recommend. We pulled back the blankets and sheets, there was hair all over the bed. The front desk acted as if this was an everyday experience. Customer service lacking at the front desk

Was this review helpful? Yes 4
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed December 19, 2014

The management here sucks! they don't care about there guests. Maid service never comes to my room. NEVER. They have poor service. The management is very rude, they sit on there phones. No coffee in rooms. None of my channles came in they never cared to fix it. Super 8 motels have better service than this filthy place.

Was this review helpful? Yes 3
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed December 7, 2014

this hotel do not have the WiFi, no room service and they do not change sheets or clean, we had terrible experience and staffs were so mean to the guests. try different hotel even if the cost is little high. the reason it shows lesser price compared to the other hotels but they charge administrative fees every day of your... More 

Was this review helpful? Yes 4
Traverse City
Senior Contributor
41 reviews 41 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed December 7, 2014 via mobile

Hotels these days need Internet. Wifi was available in the hallway, but not in our room. Front desk said we should have it. We thought so too. No in-room coffee. Staff was helpful. The room was large and clean. Get two key cards. Increases the odds that one of them will work. It does need updating, but it isn't terrible.

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1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed November 29, 2014

Strange smell of mildew in the first room. After enduring the desk for a second time we were sent to the 2nd floor in which the room looked lived in as if someone had to leave in a hurry. It was equipped with messy sheets and missing items. No need to move me again I didn't stay to endure the... More 

Was this review helpful? Yes 3
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