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All 14 Troy hotels

The Met Troy

3.0 of 5 Hotel   |   5500 Crooks Road, Troy, MI 48098
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The Met Troy
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Ranked #13 of 14 Hotels in Troy
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176 reviews from our community

Traveler rating
    26
    26
    37
    32
    55
See reviews for
45
42
18
45
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
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    (33)
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1 review
4 of 5 stars Reviewed 2 days ago NEW via mobile

Best beds ever. Spacious room. Only complaint is that we were supposed to get a queen bed and it was clearly a double...but in the end that wasn't the worst thing! Our three boys loved the larger then normal pool. We will be staying again.

Was this review helpful? Yes
Detroit, MI
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Made a reservation for an overnight getaway for my 8 year old daughter and myself. I called to see if I could do an early check in, but I didn't get an answer the first 4 times that I called finally the clerk answered and allowed my early check in. Upon arrival I introduced myself, the clerk replied "what's up... More

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Duluth, Georgia, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 days ago NEW

I came to Michigan in August 2014, for my mother's funeral. I arrived to find the desk clerk eating cake, totally unprofessional. She gave me a key, I opened the door and found the room had not been cleaned for the next guest. Towels on the floor and beds unmade. To anyone, this would scare you, thinking you are walking... More

Was this review helpful? Yes 1
Bloomfield Hills, Michigan
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 1 week ago

We tried to stay at this hotel when our power went out one night. We ended up being very disappointed. When we first arrived we had to wait in a long line to check in. When we finally checked in we were put into a room that hadn't been cleaned. When we called about it the hotel told us to... More

Was this review helpful? Yes 5
metManager48098, General Manager at The Met Troy, responded to this review

Thank you for your feedback we use all responses to grow our level of service. More

Houston, Texas, United States
Contributor
14 reviews 14 reviews
8 hotel reviews
62 helpful votes 62 helpful votes
3 of 5 stars Reviewed 1 week ago

My wife and I usually try to stay at hotels rated three stars or better. Doing a sort in the area listed the Troy Met as the least expensive 3 star in the area, and we booked for 4 nights. This is a large hotel with hundreds of rooms. Our room was about what we expected but did need some... More

Was this review helpful? Yes 2
metManager48098, Manager at The Met Troy, responded to this review

Thank you for your Response We do use all feedback to grow our team. Your comments will be reviewed with staff. More

Rochester Hills, Michigan
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I attended a business meeting in one of the conference rooms at the hotel, and had an awkward experience with the staff prior to entering. The hotel is older on the outside, but is conveniently located around several businesses and freeways in the area. As I was walking into the building, an employee at the hotel seemed shocked at the... More

Was this review helpful? Yes 3
metManager48098, General Manager at The Met Troy, responded to this review

Thank you for choosing the Met Hotel for your stay in Troy, We appreciate your feedback and will use it to grow our level of service. More

1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I found this hotel through Priceline pretty cheap $63. Priceline had it rated as a 3 out of 4 star hotel. This is more like a 2.5 star hotel. Trip advisor does a rating of 5 stars but everyone else does a rating of 4 stars being the best. I think that hotels get rated higher then they should as... More

Was this review helpful? Yes 3
metManager48098, General Manager at The Met Troy, responded to this review

Thank you for your response. We value all our guest comments and use them to grow our team More

Aachen, Germany
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Staff messed up reservations, credit card charging...talked about changing weekend shifts with his boss during making so many mistakes. Room was okay, but had an unclean bathroom. Some lightbulbs were defect. Cooler did so much noise, I had to pull the plug

Was this review helpful? Yes 1
Kitchener, Canada
Senior Contributor
31 reviews 31 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I booked this Hotel from PriceLine, confirmed my reservation 3 weeks in advance of our stay directly with the Hotel and when we arrived they assigned us a room with only 1 King bed for 4 people. When I asked for a different room or 2 cots I was told they had not room as they were booked and had... More

Was this review helpful? Yes 1
Portage, Michigan
Contributor
11 reviews 11 reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 4 weeks ago

First off I was in Detroit to be apart of the filming downtown for a Warner Bros Project and I was by myself. I thought a "3 star" hotel for a reasonable price. Nice! Now if this was a 40 dollar Motel 6 off the any highway, I'd be fine with the hotel, but if your going to claim to... More

Was this review helpful? Yes 3
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Additional Information about The Met Troy

Address: 5500 Crooks Road, Troy, MI 48098
Location: United States > Michigan > Troy
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Met Troy 3*
Number of rooms: 186
Reservation Options:
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Also Known As:
The Met Troy Hotel Troy

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