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The Met Troy

5500 Crooks Road, Troy, MI 48098
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The Met Troy
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228 Reviews from our TripAdvisor Community

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Traveler rating
    29
    30
    41
    34
    94
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63
51
22
55
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
  • English first
  • Norwegian first
  • Any
English first
  • All months
    (228)
  • Mar-May only
    (45)
  • Jun-Aug only
    (84)
  • Sep-Nov only
    (56)
  • Dec-Feb only
    (43)
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1 review
1 of 5 stars Reviewed 2 days ago NEW

I couldn't get the room I wanted. I asked when I checked in. Was reassured by two different staff I would get the RM and then was NOT given a room. This was my 2nd time here. The 1st time I had been here I was sexually harassed by a maintenance person. He wouldn't leave me alone and kept getting... More 

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Bowling Green, Kentucky
1 review
1 of 5 stars Reviewed 4 days ago NEW

FYI: This is not an angry employee rant. These events actually occurred. Me and my sister booked rooms in August 2015 for a 9-day stay. We arrived on a Friday night around midnight, when we got to our room there was no refrigerator, our air conditioning did not work, and the room had not been cleaned. We went to the... More 

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1 review
1 of 5 stars Reviewed 5 days ago NEW

Dirty rooms. Housekeeping is awful, stayed in two different rooms and would have checked out but there wasn't any other rooms available for 3 nights under $150. The room was supposed to be clean but the toilet actually had feces stuck to the side. The ice bucket had water and mold in it. The room had a terrible musty smell.... More 

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Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed 1 week ago

I spent one night at the Met. The location is good; convenient to Detroit suburbs and shopping. The lobby is clean and gives the appearance of an upscale hotel. The rooms, however, are not. The first room I was given had water damage. The room phones do not work in any of the rooms in which my family stayed. The... More 

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Cincinnati, Ohio
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Called for guaranteed late arrival....NO... first come first serve, and we are overbooked. Got to room.... reaked of smoke...called front desk...would not change room until we insisted and wanted the manager. Wanted some ice... could not find any working ice machine...went to front desk and asked....all the machines on 1 & 3 are broken...maybe you can find one working on... More 

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Naples
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

1st room was disgusting. Water damage made room look like a pit. Night stand & remote control was covered in sticky goo. No towels in bathroom. Hair on bed sheets. No internet access. lounge chair covered in dried substance. Complained and got 2nd room. Not even made; no sheets etc. 3rd room barely acceptable. Still no internet. Woman at front... More 

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Detroit, Michigan
Level Contributor
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Horrendous. Completely HORRIBLE. My behind does a better job of service than this piece of garbage trash of a hotel. My reserved room was given away to some other people and my request for them to find me another room or hotel was completely ignored. WORST OF ALL is that they did this to a handful of other bookers, including... More 

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

Beware. Booked this hotel based on an 80% recommended status on Hotwire only to be mortified when I saw most reviewers give it a 1 and probably only because you cannot select 0. Stained linens and pillow covers. Beyond dirty bathtubs, mouldy caulking, and sticky bathroom floors. I was uncomfortable from the moment I walked in and after trying 3... More 

Was this review helpful? Yes 1
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago via mobile

I wanted to complete my stay here before I gave a critique. But, after reading some of the most ignorant posts my eyes have ever read... I just couldn't refrain from drafting this response. I am a seasoned traveler; spending an average of 220 nights a year in hotel rooms throughout the world. I am a restaurateur, Master Chef, founder... More 

Was this review helpful? Yes 1
Ferndale, Michigan
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

The first time that we checked into the MET, the room that we got was dirty; there was dirt or something on the toilet seat. The second room that we were given in response was not particularly clean either, as there was hair on the bedding and mold in the shower; but, we took it anyway because we didn't want... More 

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