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All 14 Troy hotels

The Met Troy

3.0 of 5 Hotel   |   5500 Crooks Road, Troy, MI 48098
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The Met Troy
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32%
Ranked #13 of 14 hotels in Troy
  • Overview
  • Reviews (156)
  • Photos (10)
  • Amenities
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  • Room tips (37)
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156 people have reviewed this hotel

Traveler rating
    25
    24
    33
    28
    46
See reviews for
38
41
16
39
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • Any
English first
Grand Rapids, Michigan
1 review
2 of 5 stars Reviewed 2 days ago NEW

you make a reservation online to have that room, when you get there they say they dont guarantee reservations,so we get there all four of us and they wanted to put us in a room with one king bed! then they said we could put a cot in ther for you,after argueing with them we got a double bed room,... More

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MICHIGAN
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

This hotel was easy access off I-75 within 15 minutes of the Palace of Auburn Hills amazing value kids enjoyed the pool we will stay again it says 3 star I'd say 3 1/2 4 only down fall no microwave in room but we did have a fridge. A+

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

Didn't expect much after reading reviews but was thankfully not disappointed. I have been at this facility when the previous owners (Hyatt) were in control and not much has changed. The hallways are dimly lit and needs some updating. If you are looking for luxury this is probably not your first choice. The Met was 'clean' and that's all I... More

Was this review helpful? Yes 1
Farmington Hills, Michigan
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

I enjoyed my stay here. Room was very clean, bed was comfortable, nice staff, and overall nice quiet hotel. Very secure hotel, with room keys used for outside hotel and pool. My only complaint would be that the pool was just to warm for me, it was like bath water. For an indoor pool just to warm. Overall a great... More

Was this review helpful? Yes 2
Boston, Massachusetts
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

The building looks like a former medical clinic. When I opened the door to my room, there was an overwhelming aroma of tobacco, mixed with the scent of cleaning fluids. The stench kept waking me up all night.

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metManager48098, General Manager at The Met Troy, responded to this review

Mr. Weltbummler, We apologize that your stay did not meet your expectations. We attempt with every guest to exceed there expectations. Our team truly has the "Spirit to Serve" and given an opportunity can correct any short falls you may experience. Again Thank you for your business, Regards, More

Miami
1 review
3 of 5 stars Reviewed 3 weeks ago via mobile

The front desk staff (Melissa) was crazy busy, yet still took the time to answer my questions and was helpful. She apologized for saving to wait and provided useful information about the area, including places to eat and the best way to navigate the city. The rooms desperately need updating and the hallways could use a once over as well.

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metManager48098, General Manager at The Met Troy, responded to this review

Thank you so much for your comments we appreciate your response. Using your feedback we will continually grow our service level. We share all responses with our staff. Regards, More

Milan, Italy
Senior Contributor
30 reviews 30 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Upon entering the hotel, I was impressed. The scenery was nice, and not at all what i expected after reading the reviews. I found Melissa at the front desk to be very rude but other then that it was an overall pleasant experience. I informed Melissa that there was no coffee left and she ignored me and rolled her eyes.... More

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metManager48098, General Manager at The Met Troy, responded to this review

Maria C Thank you for your comments, We take comments such as yours to hart and use them to improve our level of service. We attempt to be warm and friendly at every contact with our guests. Regards, More

Youngstown, Ohio
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago via mobile

This hotel was in a good location close to the freeways. Not really close to any restaurants to get a quick bite to eat. The room was very spacious but lacked all the extras. No coffee pot, blowdryer, TV guide, welcome book with area attractions. The telephone in room didn't work, ceiling had water damage in several areas in and... More

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metManager48098, General Manager at The Met Troy, responded to this review

Yeezy584 Thank you for your comments, We do apologize for falling below your expectations, as a help for future stays we do have Northern Lakes Seafood Company in the MET Troy, Featuring award winning seafood, across our parking lot is Luchinos Italian Restaurant and numerous restaurants within 1/2 mile of our parking lot. Again we do appreciate your comments, Regards, More

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago via mobile

I was disappointed to see how little was available to guests in the room. Added charges for Wi-Fi, no blow dryer, no soap or shampoo, no coffee maker, no laundry bag. Large rooms, but next to none of the simple amenities one would expect at the most basic hotel nowadays. Also, the nonsmoking room smells like an ash tray.

Was this review helpful? Yes 1
metManager48098, General Manager at The Met Troy, responded to this review

Abauer1 We do apologize for any confusion during your stay and appreciate your comments. We do not charge for guest internet, it is free and open to all guests with no restrictions. We do supply full bathroom amenities to all our guests as well as supplying additional personal products at our front desk. Hair Dryers are located on the right... More

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Additional Information about The Met Troy

Address: 5500 Crooks Road, Troy, MI 48098
Location: United States > Michigan > Troy
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Met Troy 3*
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Also Known As:
The Met Troy Hotel Troy

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The MET Hotel is conveniently located in Detroit's affluent Northwestern suburbs near upscale shopping, dining & entertainment venues, as well as a number of corporate headquarters. We offer 23,000 square feet of conference space, making The MET one of the largest conference hotels in the area. With 180 spacious guestrooms, we can perfectly accomodate groups large or small. ... more   less 
Number of rooms
186

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