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All 14 Troy hotels

The Met Troy

3.0 of 5 Hotel   |   5500 Crooks Road, Troy, MI 48098
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The Met Troy
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31%
Ranked #13 of 14 Hotels in Troy
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182 reviews from our community

Traveler rating
    28
    27
    37
    32
    58
See reviews for
47
43
18
47
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
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    (182)
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    (33)
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    (61)
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    (52)
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    (36)
All months
1 review
1 of 5 stars Reviewed 2 days ago NEW via mobile

No maid service at all and front desk put 2 fraudulent charges on my credit card. Hotel was filthy at best and broken down. Worst place ever. I will never stay here again. We had a note on our door at 8:15 am saying we missed maid service and we made 3 requests afterwards that were ignored. Tub was filthy... More

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Blenheim, Canada
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 days ago NEW

What a dump. This place needs to be levelled. Unfortunately the hotel in Troy we always stay at was fully booked and in a rush we booked this. Looked OK pulling up at night in the dark, likely why they only have one or two of the parking lot lights with a working bulb (other 30-40 are burnt out). The... More

Was this review helpful? Yes 2
Philadelphia, Pennsylvania, United States
1 review
4 of 5 stars Reviewed 3 days ago NEW

No question, the Met is a bit down at the heels and could use a good refreshing. I also found the hall design off-putting (long, curved, no windows). The TV was a bit "snowy", a condition I haven't seen in years. And I don't know who thought it would be a good idea to have paper shades in the bathroom;... More

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1 review
1 of 5 stars Reviewed 3 days ago NEW

Awful experience! We stayed at the Met for a wedding. First of all, I couldn't believe how unprofessional the front desk employees were. There was a long line of guests waiting to check in (us included) one of the two working employees decided to leave, but not before she made a spectacle of herself telling EVERYONE she lost her keys.... More

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Rome, Italy
1 review
5 of 5 stars Reviewed 2 weeks ago

Nice room for a good price in a good location. close to great shopping and dining areas. I have stayed here many times over the last 20 years and never had a bad experience. It may be a little out dated but is WELL Worth the price.

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Detroit, Michigan
1 review
5 of 5 stars Reviewed 3 weeks ago

I would recommend this hotel to anyone looking to get a room for a night of for a month. I have stayed here for some years and the General Manager there is consistently adding upgrades to the hotel every time I stay here I see something bigger and better. This hotel has come a long away but still have decent... More

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1 review
4 of 5 stars Reviewed 3 weeks ago via mobile

Best beds ever. Spacious room. Only complaint is that we were supposed to get a queen bed and it was clearly a double...but in the end that wasn't the worst thing! Our three boys loved the larger then normal pool. We will be staying again.

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Detroit, MI
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Made a reservation for an overnight getaway for my 8 year old daughter and myself. I called to see if I could do an early check in, but I didn't get an answer the first 4 times that I called finally the clerk answered and allowed my early check in. Upon arrival I introduced myself, the clerk replied "what's up... More

Was this review helpful? Yes 1
Duluth, Georgia, United States
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I came to Michigan in August 2014, for my mother's funeral. I arrived to find the desk clerk eating cake, totally unprofessional. She gave me a key, I opened the door and found the room had not been cleaned for the next guest. Towels on the floor and beds unmade. To anyone, this would scare you, thinking you are walking... More

Was this review helpful? Yes 2
Bloomfield Hills, Michigan
1 review
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 5 weeks ago

We tried to stay at this hotel when our power went out one night. We ended up being very disappointed. When we first arrived we had to wait in a long line to check in. When we finally checked in we were put into a room that hadn't been cleaned. When we called about it the hotel told us to... More

Was this review helpful? Yes 7
metManager48098, General Manager at The Met Troy, responded to this review

Thank you for your feedback we use all responses to grow our level of service. More

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Additional Information about The Met Troy

Address: 5500 Crooks Road, Troy, MI 48098
Location: United States > Michigan > Troy
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Met Troy 3*
Number of rooms: 186
Reservation Options:
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Also Known As:
The Met Troy Hotel Troy

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