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The Met Troy

3.0 of 5 5500 Crooks Road, Troy, MI 48098
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The Met Troy
The Met Troy
The Met Troy
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193 reviews from our community

Traveler rating
    27
    28
    38
    33
    67
See reviews for
48
44
19
50
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
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    (193)
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    (33)
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    (61)
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    (43)
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2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

We changed rooms four times before we had one satisfactory. Problems included broken light fixtures, stained sheets, clogged towels, dirty bathrooms. The desk seemed to really not care. One evening after returning to the hotel we discovered the room had not been visited by housekeeping. We called to get clean towels and had to go to the desk. The desk... More 

Was this review helpful? Yes 3
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Arrived at midnight, room was freezing. They said they don't keep the heaters on while the room is unoccupied. Was stuck no solution. Could not sleep due to the exteremly cold room, by the time the room warned up a bit it was 5 am and I had to leave. Bathroom was only partially cleaned, carpet was dirty. There was... More 

Was this review helpful? Yes 2
Orlando, Florida
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

The good: There are no bedbugs. I had read reviews and travel often so inspected the bed, pulled off the mattress cover, checked headboard, etc. The bad: How is this hotel rated 3 stars? I stayed here for a week for work... being a contractor, I was trying to bring on new clients and wanted to keep my rates low.... More 

Was this review helpful? Yes 2
Jackson, Michigan
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Not a good experience, the rooms were disgusting, the hallway smelled of smoke and mildew, would not recommend. We pulled back the blankets and sheets, there was hair all over the bed. The front desk acted as if this was an everyday experience. Customer service lacking at the front desk

Was this review helpful? Yes 2
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed December 19, 2014 via mobile

The management here sucks! they don't care about there guests. Maid service never comes to my room. NEVER. They have poor service. The management is very rude, they sit on there phones. No coffee in rooms. None of my channles came in they never cared to fix it. Super 8 motels have better service than this filthy place.

Was this review helpful? Yes 2
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed December 7, 2014

this hotel do not have the WiFi, no room service and they do not change sheets or clean, we had terrible experience and staffs were so mean to the guests. try different hotel even if the cost is little high. the reason it shows lesser price compared to the other hotels but they charge administrative fees every day of your... More 

Was this review helpful? Yes 3
Traverse City
Senior Contributor
40 reviews 40 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed December 7, 2014 via mobile

Hotels these days need Internet. Wifi was available in the hallway, but not in our room. Front desk said we should have it. We thought so too. No in-room coffee. Staff was helpful. The room was large and clean. Get two key cards. Increases the odds that one of them will work. It does need updating, but it isn't terrible.

Was this review helpful? Yes
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed November 29, 2014 via mobile

Strange smell of mildew in the first room. After enduring the desk for a second time we were sent to the 2nd floor in which the room looked lived in as if someone had to leave in a hurry. It was equipped with messy sheets and missing items. No need to move me again I didn't stay to endure the... More 

Was this review helpful? Yes 2
1 review
3 of 5 stars Reviewed November 29, 2014 via mobile

My stay at the met has been quite peaceful compared to some reviews. The building could use some updating, but I enjoy the eclectic collection of furniture and art. The price is really reasonable for the location, and the beds are super comfy! Feather pillows and comforters? I didn't know hotels did that! I'm enjoying the people and collecting funny... More 

Was this review helpful? Yes
Los Angeles
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
26 helpful votes 26 helpful votes
1 of 5 stars Reviewed November 16, 2014

When I visit Detroit (former native) wacky things happen. When I tell people, we agree, its a "Detroit Thing." Under staffed places, sketchy clientele, and plain weirdness. If you are looking to wallow a bit in Detroitness without (luckily) full immersion, this is the place for you! Upon check in a very anxious resident rushes up to the desk clerk... More 

Was this review helpful? Yes 3
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Additional Information about The Met Troy

Address: 5500 Crooks Road, Troy, MI 48098
Location: United States > Michigan > Troy
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Met Troy 3*
Number of rooms: 186
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Also Known As:
The Met Troy Hotel Troy

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