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All 38 Traverse City hotels

Quality Inn By the Bay

2.0 of 5 Hotel   |   1492 US 31 North, Traverse City, MI 49686
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Quality Inn By the Bay
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45%
Ranked #31 of 38 hotels in Traverse City
A recent review
3 of 5 stars reviewed 5 days ago
knitgusknit ohio
  • Reviews (126)
  • Photos (33)
  • Amenities
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  • Room tips (24)
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126 people have reviewed this hotel

Traveler rating
    17
    35
    32
    24
    18
See reviews for
32
46
6
12
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
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English first
ohio
Senior Contributor
35 reviews 35 reviews
19 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

This is an average hotel. Older and no view of anything, but clean and inexpensive. It backs up to a nice bike trail that we didn't know about and wish we had. But it is also right on US 31, a busy highway. A very nice gourmet deli is in walking distance, as well as a couple of nice restaurants.... More

Was this review helpful? Yes
ram33, Manager at Quality Inn By the Bay, responded to this review

Dear Valued Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Many guest enjoy the nice TART Trail that is adjacent to the rear of the hotel. It's used by walkers, runners, bikers, pet lovers and the like. The hotel constantly under goes update and renovations. We recently upgraded a... More

Milan, Michigan
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Our stay at the Quality Inn in June was pleasant enough. Consideration the relatively low rate it was probably a good value. They did have an indoor pool and a hot tub. The breakfast room was clean but a bit cramped. The staff were very helpful and seemed customer centered. Probably won't go there again, but it wasn't a mistake.

Was this review helpful? Yes
ram33, Manager at Quality Inn By the Bay, responded to this review

Dear Valued Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us. We continually strive to provide exceptional guest service with clean & comfortable accommodations and rely on our guest’s feedback to make any changes needed to provide an enjoyable experience for each of... More

Contributor
16 reviews 16 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Coming into town, the Quality Inn sounded good which they usually are. This one was fine. Comfortable rooms, we got the first floor room which had a perfect shot from the entrance and exit. Good flow. In the morning we enjoyed the Free Hot Breakfast. Eggs, sauceges, donuts, cereal, yogurt and make your own waffles plus a lot more. A... More

Was this review helpful? Yes
ram33, Manager at Quality Inn By the Bay, responded to this review

Dear Valued Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!... More

Royal Oak, Michigan
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

The hotel itself is pretty dumpy. There was a strong, musty smell when you walked into the lobby and everything is just outdated. The room smelled musty and stale as well. The bed spreads were thin and the blanket underneath the top one had stains on it - as if it hadn't been washed. The grout in the bathroom (which... More

Was this review helpful? Yes 1
ram33, Manager at Quality Inn By the Bay, responded to this review

Dear Valued Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We are completely aware of the excessive lodging choices available to guests visiting beautiful Traverse City and we cannot convey strongly enough... More

Indianapolis, Indiana
1 review
5 of 5 stars Reviewed 3 weeks ago

I can't begin to describe how impressed I was with this hotel! Not only are they "dog friendly" and allow up to 3 dogs, they were literally DOG FRIENDLY. All the employees seemed to love my dog and welcomed her with open arms (and treats)! This was my dog's first hotel experience and she loved it! The trail in the... More

Was this review helpful? Yes
ram33, Guest Relations Manager at Quality Inn By the Bay, responded to this review

Dear Ms. Burd, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. We continually strive to provide quality service for our guests and it's a pleasure to receive positive feedback that we have done just that.... More

Senior Reviewer
7 reviews 7 reviews
4 of 5 stars Reviewed May 26, 2014

We were traveling from Muskegon and got a late start. I called the hotel to insure that our room would still be available and they said yes. The room was extremely clean and the service was polite. Breakfast in the morning was great, had everything I wanted to eat for breakfast.

Was this review helpful? Yes
ram33, Manager at Quality Inn By the Bay, responded to this review

Dear Valued Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to continute creating an enjoyable experience for each of our guests. We hope to see you again... More

Bridgeport, West Virginia
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 23, 2014

I've stayed at the Quality Inn twice now while traveling through Traverse City for business. It's a great value with a good location near the airport. The rooms have been very clean and satisfactory for both my stays, and the staff is sincerely helpful and friendly with anything you need. There are two restaurants close by, so no need to... More

Was this review helpful? Yes
ram33, Manager at Quality Inn By the Bay, responded to this review

Dear Bryan M, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We are very delighted to know you have enjoyed your stay. We appreciate the positve feedback. and will share this with our staff, as we all try to provide the best lodging experience for all our guests and it's... More

Michigan
Contributor
12 reviews 12 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed April 25, 2014

We chose this hotel because it is pet friendly, next to a park, and a very nice, paved bike path runs right behind the motel. Perfect for walking our dog. Our room was extremely clean and the bathroom was immaculate. The beds were very comfortable and the breakfast had waffles. The staff was pleasant, helpful, and wanted to make sure... More

Was this review helpful? Yes
ram33, Manager at Quality Inn By the Bay, responded to this review

Dear Valued Guest, Thank you very much for staying with us and sharing your feedback. Thank you so very much for your kind words regarding your recent experience. Everyday, our team strive to ensure that all of our guest has an ultimate experience that will make them come back and see us time and time again. We are proud you... More

Traverse City, Michigan
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 10, 2014 via mobile

This is the second time staying at this location and we will stay again next time we visit this great city. The rate for our room was very reasonable and the staff was very pleasant and helpful. We travel with our dogs and were happy to find our room to be clean with no trace of being a pet friendly... More

Was this review helpful? Yes 2
ram33, Manager at Quality Inn By the Bay, responded to this review

Dear Valued Guest, Thank you for taking the time in sharing your thoughts regarding your stay. We are thankful for your choice in our hotel each time you visit Traverse City. We are proud to know we meet your expectations each time and that you have enjoyed the clealiness of your room, beung pet friendly, our complimentary hot deluxe breakfast,... More

Lawrenceville, Georgia
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed March 7, 2014

We arrived late in the evening in Traverse City on a weekend in the leaf season, without reservations. Realizing that we were traveling in the high tourist season, we expected higher rates. The only place we could find to stay was the Quality Inn. We would not have had a problem with the rates had the place been basically clean... More

Was this review helpful? Yes 3
ram33, Manager at Quality Inn By the Bay, responded to this review

Dear Valued Guest, Thank you for staying with us and taking the time in sharing your feedback. We are sorry that you were not completely satisfied with the cleanliness of your room. We hope you had a chance to bring this concern to one of our staff at the hotel during your stay. We would have made every effort to... More

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Additional Information about Quality Inn By the Bay

Address: 1492 US 31 North, Traverse City, MI 49686
Phone Number:
Location: United States > Michigan > Grand Traverse County > Traverse City
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Quality Inn By the Bay 2*
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Also Known As:
Quality Inn By The Bay Hotel Traverse City
Quality Inn Traverse City
Traverse City Quality Inn

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Amenities

Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Class
Number of rooms
96

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