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Quality Inn By the Bay

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1492 US 31 North, Traverse City, MI 49686
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Quality Inn By the Bay
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181 Reviews from our TripAdvisor Community

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Michigan
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Hotel is rather old, and the rooms are out dated, however the beds are new and very nice. The staff is very friendly, helpful. Breakfast is normal, hot and cold, however the coffee machine is available all day.

Helpful?
Thank Grannytoni
Indianapolis
Level Contributor
50 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed November 11, 2015

We stayed two comfortable nights. The room was clean and the mattress was very comfortable. Not luxury, but nice accommodations to get some rest for your stay in Traverse City. Hot tub and indoor pool were a nice addition after a long bike ride.

Helpful?
Thank sshick1
ram33, General Manager at Quality Inn By the Bay, responded to this review

Dear Valued Guest, Thank you for staying with us and taking the time in sharing your feedback regarding your stay. We are proud to know you enjoyed your stay from our clean rooms to the comfortable beds. We can all agree a good night's rest is important. You had mentioned that you enjoyed the pool and hot tub after a... More 

Dearborn, Michigan
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed October 28, 2015

Room was dirty, housekeeper did not refill coffee, cups, ect. You could see outside in between frame and door to room on outside of hotel Mold on shower curtain and in tub. Mold around hot tub and pool. Key did not work ninety nine percent of the time

Helpful?
Thank martinzames
ram33, General Manager at Quality Inn By the Bay, responded to this review

Dear Valued Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We are completely aware of the excessive lodging choices available to guests visiting beautiful Traverse City and we cannot convey strongly enough... More 

Travelers are raving about these Traverse City hotels

Anchorage, Alaska
Level Contributor
34 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed October 26, 2015

I booked the room on expedia. I need to stop doing that for so many reasons. I didn't have problems checking in or anything, you are just locked in and the hotel itself can't do much for you if you decide you want something else, need to cancel, etc. I called before we left and spoke with the manager because... More 

Helpful?
Thank Michelle R
ram33, General Manager at Quality Inn By the Bay, responded to this review

Dear Valued Guest, Thank you for sharing your experience regarding your recent stay at our hotel. I am sorry you had trouble with booking your reservation on line. It does become confusing when reservations are made on line through a third party site. All of the details a not clearly disclosed. Your feedback is very important to us. We continually... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed October 18, 2015 via mobile

The room was clean and the staff were very nice. Breakfast was good but they needed more staff help. Guests had to wait for sausage and eggs then complained it was cold. I only wish the rooms had refrigerators. But overall a nice place to stay.

Helpful?
Thank Billie D
ram33, General Manager at Quality Inn By the Bay, responded to this review

Dear Valued Guest, Thank you for taking the time in sharing your feedback regarding your recent stay at our hotel. Your feedback is very important to us. We continually strive to provide exceptional guest service with clean & comfortable accommodations and rely on our guest’s feedback to make any changes needed to provide an enjoyable experience for each of our... More 

Rockford, Michigan
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 1, 2015

We got to the city around noon. Check in wasn't supposed to be till 4PM. We checked at the desk and they said they could check us in, our room was ready. The rooms were a good size with two side chairs and a table for lounging. All the amenities were provided. Coffee pot iron and hair drier. Three pillows... More 

Helpful?
Thank chasf64
ram33, General Manager at Quality Inn By the Bay, responded to this review

Dear Valued Guest, Thank you for taking the time to sharing your feedback regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! We... More 

Charleston, South Carolina
Level Contributor
52 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 stars Reviewed September 26, 2015

We were in Traverse City in the summer when many events were going on, so lodging was not easy to find, & also quite expensive. We had been spending time in other areas of the state, including Torch Lake, & it was a spur of the moment decision to spend some time in Traverse City. We had two rooms, which... More 

Helpful?
Thank illegallyblonde2
ram33, General Manager at Quality Inn By the Bay, responded to this review

Dear Valued Guest, Thank you for taking the time to sharing your feedback regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! We... More 

Crossville, Tennessee
Level Contributor
53 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed September 24, 2015 via mobile

Vert nice staff. Room was cozy. Beds were great. Top floor, no noise. Close to beach state park. Good breakfast including eggs and sausage. I would stay again. Quiet. Secure parking lot well lit.Inside corridors on 2nd and 3rd floors.

Helpful?
1 Thank juansalon
ram33, General Manager at Quality Inn By the Bay, responded to this review

Dear Valued Guest, Thank you for taking the time to sharing your feedback regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! We... More 

Merced, California
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed September 15, 2015

An older motel but clean and quiet. It is pet friendly which is a plus for us. Very nice walking/ bike trail very close. Staff very friendly and goes out of their way to help. Close to many places to eat and nice Park off the water. Close to the airport also. Nice hot breakfast until 10:00 am. Which is... More 

Helpful?
Thank tiahrt
ram33, General Manager at Quality Inn By the Bay, responded to this review

Dear Valued Guest, Thank you for staying with us and sharing your feedback. We are very proud to know you enjoyed your entire stay from start to finish. We are happy to know you enjoyed our hotel, it's staff and the amenities we offer along with being pet friendly. We hope to see you again soon. Thank You! Ray M.... More 

Brighton, Michigan
Level Contributor
627 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 177 helpful votes
3 of 5 stars Reviewed September 12, 2015

There is no doubt that all hotels in the Traverse City area charge a premium during the summer months. However, the price for the Quality Inn seemed to be over the top....higher than many nearby competitors, for an old property in need of quite a bit of TLC. The rooms and furnishings are old (probably original to the building...they appeared... More 

Helpful?
Thank Matt S
ram33, Manager at Quality Inn By the Bay, responded to this review

Dear Valued Guest, Thank you very much for sharing your valuable feedback. We thank you for acknowleding how well our staff performed during your stay. However, we are very sorry you felt the quality of the hotel and it's amenities did not match the value of what you paid for. Please rest assured that we do constant updates and renovations... More 

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