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West Bay Beach - A Holiday Inn Resort

3.0 of 5 615 E. Front St., Traverse City, MI 49684 (Formerly Holiday Inn Traverse City)
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West Bay Beach - A Holiday Inn Resort
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West Bay Beach - A Holiday Inn Resort
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288 reviews from our community

Traveler rating
    186
    69
    18
    12
    3
See reviews for
52
79
5
51
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (73)
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    (288)
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    (54)
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    (105)
  • Sep-Nov only
    (86)
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There are newer reviews for West Bay Beach - A Holiday Inn Resort
See the most recent reviews
Brooklyn, New York
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 6, 2014

Was visiting Michigan from NYC for the first time and always heard Traverse City was the place to spend time. After a couple hours there we knew we needed to spend the night. Location and entertainment being the most important we decided to stay at West Bay Beach Holiday Inn. What an AMAZING hotel. From the minute we checked in... More 

Was this review helpful? Yes 3
Colin W, Guest Relations Manager at West Bay Beach - A Holiday Inn Resort, responded to this review

Hi Dudek1978- Thank you for the great review on tripadvisor.com! We are thrilled you chose Traverse City and West Bay Beach in your travels from New York. You are right about Kristine she is an important member of our team and we are very lucky to have her. See you again sometime! Krystal More 

New York City, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 5, 2014

Love this hotel!! We wanted to take in the beautiful landscape that Traverse City has to offer. The view from the hotel is insane, the best hotel on the beach for sure. It was a last minute decision, a Friday night, and the hotel was almost sold out. I spoke with the front desk manager Jacqui, who was so accommodating.... More 

Was this review helpful? Yes 1
Colin W, Guest Relations Manager at West Bay Beach - A Holiday Inn Resort, responded to this review

Hi Jason M- Thank you so much for the great review and chosing us for you impromtu Traverse City trip! Jacqui is an important part of our management team thank you for mentioning her. See you next summer! Krystal More 

Elkhart, Indiana
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 4, 2014

We loved this hotel! My wife works for hotels so she is hard to please! Dog friendly, great location and great service! We had one issue but when we reported it, the General Manager quickly addressed the issue and gave us a bottle of wine!!! Ion and Scott and Colin were wonderful. See you next year!!

Was this review helpful? Yes 1
Colin W, Guest Relations Manager at West Bay Beach - A Holiday Inn Resort, responded to this review

Hello SusanDawson_DOS- Thank you so much for the great review on tripadvisor.com! Ion, Scott and Colin are valued assets to our team, thank you so much for mentioning them. See you next time, Krystal More 

Troy, Michigan
Contributor
18 reviews 18 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 3, 2014

My husband and I had a cabin on Spider Lake in the Forest Lakes area of Traverse City for 10 years. So, staying in a hotel now when we return is tough. We've stayed at the one of the "Cherry" themed hotels that are further out of town along the bay. We were disappointed. The Holiday Inn was a very... More 

Was this review helpful? Yes 3
Colin W, Guest Relations Manager at West Bay Beach - A Holiday Inn Resort, responded to this review

HI Sandy C- Thank you for chosing us when returning to Traverse City! We appreciate the kind words in your review and look forward to seeing you on your next trip into town. Thanks again, Krystal More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 3, 2014

Great location, great views! A little "busy" but lots to do....BUT the front desk clerk "Mel" went out of her way to accommodate us! Due to flight confusion, my wife arrived 4 hours before me. Mel went out of her way to make sure she was taken care of - transportation, room and all! Kudos to Mel!!!

Was this review helpful? Yes 2
Colin W, Guest Relations Manager at West Bay Beach - A Holiday Inn Resort, responded to this review

Hello Frank B- Thank you so much for the review and compliments of our front desk agent Mel! She is an important member of our team and we are so happy she took care of you both during your stay. We look forward to seeing you again in the future! Krystal More 

1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed September 3, 2014

The west bay beach resort of Holiday Inn is pleasantly situated on the E Front Street, walking distance to the beautiful Clinch Park, on the beach and with all the restaurants nearby. The decor of the common area of the hotel was cool. Nice breakfast, Starbucks in the lounge area, the Day Club is a fantastic place to enjoy a... More 

Was this review helpful? Yes 3
Colin W, Guest Relations Manager at West Bay Beach - A Holiday Inn Resort, responded to this review

Hello Sanghamitra C- Thank you for the review and feedback from you recent stay at West Bay Beach. It is disappointing to hear that the room was not up to your standards and definitely not up to ours. We are always continuing to make improvements in quality and service and appreciate you bringing this to our attention. When you visit... More 

Traverse City, Michigan
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 3, 2014

I just wanted to thank Rachell, Kim and your team for above exceptional service for my client's events last month. From start to finish, your team was exceptional! The staff were all notable! Kelley, Randy, Suki, Ashley, Maegan, Zach, Polly and Jeffrey were all so pleasant to work with, attentive and provided us with perfect service. Ashley at the front... More 

Was this review helpful? Yes 2
Colin W, Guest Relations Manager at West Bay Beach - A Holiday Inn Resort, responded to this review

Hi AllisonBeers- Thank you for the great review and many shout outs to our awesome staff!! We look forward to working with you on many more events in the future! Krystal More 

Niles, Michigan
Top Contributor
53 reviews 53 reviews
48 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed September 3, 2014

I work at a hotel so I notice things most people don't. The positives: pet friendly, close to beach, newly renovated, lots of parking, great food. Staff was overworked but tried really hard to keep up. Negatives: dirty (hair in the bathtub) with cobwebs filled with bugs all over. The outdoor pool was full of bugs, and the water temp... More 

Was this review helpful? Yes 2
Colin W, General Manager at West Bay Beach - A Holiday Inn Resort, responded to this review

Hi Valpograd86 - Thank you again for sharing your feedback with me here on TripAdvisor.com and taking the time to speak with me once I called you! See you next time! Colin More 

West Vancouver, Canada
Top Contributor
99 reviews 99 reviews
50 hotel reviews
119 helpful votes 119 helpful votes
4 of 5 stars Reviewed September 2, 2014

So glad I asked the Front Receptionist for an area map. She not only gave us a map, but recommended that we took a short trail to avoid crossing the really busy street. It was only a 10-min walk to E Front Street, where we had dinner at Red Ginger Restaurant, & watched a movie at the adjacent State Theatre.... More 

Was this review helpful? Yes 1
Colin W, Guest Relations Manager at West Bay Beach - A Holiday Inn Resort, responded to this review

Hi Lraep- Thank you for the great review on tripadvisor.com. It is great that you were able to walk from our property and go and enjoy Traverse City. See you again soon, Krystal More 

Waterford, MI
Top Contributor
51 reviews 51 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed September 2, 2014

This Holiday Inn in downtown Traverse City, MI was just great. Especially the free shuttle to downtown area, nice patio bar w/live music, nightclub with dance music, nice beach, Starbucks on site, wedding planning (was there for a friend's wedding plus got to watch 5 others), and friendly staff. Although a little pricey (everything is in Traverse City, though), I... More 

Was this review helpful? Yes
Colin W, Guest Relations Manager at West Bay Beach - A Holiday Inn Resort, responded to this review

Hello nicemiwoman- Thank you for the great review on tripadvisor.com! We look forward to seeing you during your next trip to Traverse City! Krystal More 

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Additional Information about West Bay Beach - A Holiday Inn Resort

Address: 615 E. Front St., Traverse City, MI 49684 (Formerly Holiday Inn Traverse City)
Phone Number:
Location: United States > Michigan > Grand Traverse County > Traverse City
Price Range (Based on Average Rates): $
Hotel Class:3 star — West Bay Beach - A Holiday Inn Resort 3*
Number of rooms: 179
Reservation Options:
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Also Known As:
Holiday Inn Traverse City Hotel Traverse City
Traverse City Holiday Inn
Hotel Style:
#1 On the Beach Hotel in Traverse City
#1 Family Hotel in Traverse City
#1 Business Hotel in Traverse City
#6 Romantic Hotel in Traverse City

82 photos of this hotel

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