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West Bay Beach, a Holiday Inn Resort

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615 E. Front St., Traverse City, MI 49686 (Formerly Holiday Inn Traverse City)
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West Bay Beach, a Holiday Inn Resort
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West Bay Beach, a Holiday Inn Resort
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358 reviews from our community

Traveler rating
    222
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    25
    15
    4
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67
98
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68
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Lansing, Michigan
Top Contributor
379 reviews 379 reviews
116 hotel reviews
254 helpful votes 254 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

After reading some recent reviews, I was wondering if I'm being too harsh but I don't think so. This has been a Holiday Inn for years and they tore down sea walls and added beaches a few years back, which is great. However, this doesn't make it a resort. Our last stay here was probably 3-4 years ago and we... More 

Was this review helpful? Yes 2
DesertGM, General Manager at West Bay Beach, a Holiday Inn Resort, responded to this review

Dear Hola 4876, Thank you for taking the time to let us know of your concerns, it certainly seems as though we dropped the ball during your recent visit. Although we had much of the summer landscaping complete, last weeks 2 nights of frost required us to hold back and we actually had to bring some plants in over night.... More 

Liberty Township, Ohio
1 review
5 of 5 stars Reviewed 3 days ago NEW

We simply cannot put into words how incredible our wedding was at West Bay. A huge thank you goes out to Rachel and Suki and the entire WBB staff. It was like a dream come true from the beach platform, to the flowers, to the food, etc. Everything was just perfect. You even ordered great weather for us!! Our room... More 

Was this review helpful? Yes
DesertGM, General Manager at West Bay Beach, a Holiday Inn Resort, responded to this review

Dear Julie and Steve, First of all CONGRATULATIONS ! Your wedding was beautiful, I had the opportunity to watch the ceremony and it was very touching. I am thrilled that you got to be the first wedding on our new "Lakeshore Veranda". I bet the photos will be spectacular. I know Rochelle and Suki were a little worried about the... More 

Royal Oak, Michigan
Contributor
12 reviews 12 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My husband and I stayed two nights at West Bay Beach over the Memorial Day weekend and our only complaint is that we weren't able to stay longer. The location is perfect, within walking distance of everything Traverse City has to offer. The path from the property to downtown goes along the waterfront and under the busy street so it's... More 

Was this review helpful? Yes 1
O Fallon
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

I loved this hotel. Everything was within walking distance...shops, restaurants, parks. The room was clean. The staff was extremely friendly. There were 2 restaurants in the building, which made it very convenient for happy hour dining and breakfast. There was also indoor and outdoor pools, as well as a hot tub. The only complaint I would have was that the... More 

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Grand Rapids, Michigan
1 review
3 of 5 stars Reviewed 4 days ago NEW

Staff was helpful and accommodating for a few minor requests. We did not spend much actual time on the property to assess much else. However, the location was great for the activities we wanted to attend, in and about town.

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Chicago
Contributor
17 reviews 17 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We were in town for a single night over Memorial Day weekend. This hotel is in a great location, and seems to be one of the few where there is a hotel beach AND the main downtown area is easily walkable. When we arrived at 3:30pm, our room was not ready (checkin is at 4pm), but that was sort of... More 

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Grand Blanc, Michigan
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 of 5 stars Reviewed 4 days ago NEW

I am platinum member with IHG and for some reason i don't know i didn't enjoy my one night stay here.... Rooms were okay, Location was great. Overall I liked other Holiday Inns better and i didn't get time to talk to their Manager to explain what i didn't like.

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California
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

My 4-night stay was very enjoyable. This resort is beach front and very convenient to downtown Traverse City, where many restaurants, bars, independent boutique shops and services reside. I had every amenity and convenience in the resort I needed, and then some. In addition to the picturesque Bar/Restaurant/Outdoor Patio on the bay, there was a night club and secondary restaurant... More 

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Merritt Island, Florida
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 1 week ago NEW

We are staying here for the Bayshore Marathon and thus far are very disappointed. The hotel walls are super thin , I can hear conversations in the next room. No amenities set up for the runners, no complimentary coffee . I asked for extra coffee for the room and was told housekeeping does not come in until 7am , it's... More 

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Detroit, Michigan
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Great Resort! The people working the front desk were over the top and always very friendly! Rarely do I eat more than one meal at the hotels that I stay at, but at this one I ate 5 out of 6 meals here, all the food was amazing! Breakfast, lunch and dinner were great! I really hope that I am... More 

Was this review helpful? Yes
Hunter R, Guest Relations Manager at West Bay Beach, a Holiday Inn Resort, responded to this review

Hi travelstoomuch2015, It's wonderful to read how much you enjoyed your stay! Thank you for taking the time to complete a review and give us feedback on your experience. We are excited for this summer and all that we have in store for our guests. We sincerely hope you have the opportunity to visit us again this summer. We will... More 

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