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West Bay Beach - A Holiday Inn Resort

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615 E. Front St., Traverse City, MI 49684 (Formerly Holiday Inn Traverse City)
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West Bay Beach - A Holiday Inn Resort
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West Bay Beach - A Holiday Inn Resort
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332 reviews from our community

Traveler rating
    211
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    20
    13
    4
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Traverse City, Michigan
2 reviews
5 of 5 stars Reviewed 1 week ago NEW

From the staff, to the restaurant, and the beautiful view-this is a perfect place to stay while visiting Traverse City! There are SO many activities close by for the whole family. We embarked on the Nauti-Cat cruise which docks right in front of the hotel. What a blast! Can't say enough about the positive experience!

Was this review helpful? Yes
Hunter R, Guest Relations Manager at West Bay Beach - A Holiday Inn Resort, responded to this review

Hi Meg B, Thank you for the great 5 star review! We are very excited for another amazing summer and have a lot planned. For example, this summer we are now going to be able to serve drinks on the beach. We hope you can make it back to spend another weekend with us and enjoy this new service! Hunter More 

Clarkston, Michigan
Top Contributor
151 reviews 151 reviews
46 hotel reviews
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed 1 week ago

I have stayed at this hotel many times over the years. That long ago it was a Holiday Inn, now it is West Bay Beach--A Holiday Inn Resort. I guess they have reinvented it. Over the years I have had a lot of great times here. I have stayed here in the winter to go downhill and cross country skiing... More 

Was this review helpful? Yes 1
Hunter R, Guest Relations Manager at West Bay Beach - A Holiday Inn Resort, responded to this review

Hello JeffreyTravel, Thank you for your thorough review of our resort! We love getting reviews like yours because we know exactly the things you like and didn't like. Fortunately, it sounds like you had a great time and enjoyed the many amenities we offer. Thank you for your loyalty to our hotel and for spreading your positive experiences with us... More 

Stevensville, Michigan
1 review
5 of 5 stars Reviewed 1 week ago

That staff at this hotel is phenomenal, very attentive and always smiling. The Starbucks insid the hotel is a great addition. Breakfast, lunch and dinner were tasty, well presented and reasonably priced. Our room had a wonderful view of the Beach and Bay. Can't wait for our return in June.

Was this review helpful? Yes
Hunter R, Guest Relations Manager at West Bay Beach - A Holiday Inn Resort, responded to this review

Hello Shawn B, We are proud to have met your expectations during your recent visit with us! Thank you for your feedback on our food and service. We are rolling out a new menu soon that we are very excited about. You'll have to let us know what you think when you return in June! Have a great Spring, Hunter More 

Raleigh, North Carolina
Senior Contributor
27 reviews 27 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

I didn't have a car when I was in Traverse City, and this hotel was within walking distance of downtown which had everything that I needed. I like staying at hotels that have restaurants & shops nearby. The beach at the hotel was small but really nice. The chairs are comfortable, and I took advantage of them every afternoon that... More 

Was this review helpful? Yes 1
Hunter R, Guest Relations Manager at West Bay Beach - A Holiday Inn Resort, responded to this review

Hello uncwgirl77, It gets us excited to hear your feedback and what you thought of our property last summer! Our location, amenities, and great service make us a perfect summer getaway. We expect many great things as the weather improves and hope you can be a part of it. Warmer weather is just around the corner (we hope)! Hunter More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

Great place to stay.Had the military discount rate of $88.The bar/club was awesome and amazing great since you don't need a cab or anything if yur staying the night there.The service was good the server Keene is a nice guy and one of the best servers/bartenders.

Was this review helpful? Yes
Hunter R, Guest Relations Manager at West Bay Beach - A Holiday Inn Resort, responded to this review

Hello cwilly3, Thank you for the great 5 star review! Keene does a fantastic job in Dayclub and we appreciate you recognizing his great service. Come back in the summer to listen to live music and have a drink on our waterfront patio! Hunter More 

Boyne City, Michigan
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I am a sleep apnea patient who uses a cpap machine. As I was getting ready for bed about midnight I noticed that I had left my distilled water for the machine at home. I called the front desk and talked to a young lady named Erin to see if there was water that I could purchase just to get... More 

Was this review helpful? Yes 2
Hunter R, Guest Relations Manager at West Bay Beach - A Holiday Inn Resort, responded to this review

Hi Charles F, We are so proud of our overnight team members for the great service they provided you and appreciate you recounting your experience on Tripadvisor! Thank you for mentioning Erin and her dedication to amazing service! We hope to have the pleasure of having you with us again soon, Hunter More 

1 review
4 of 5 stars Reviewed 1 week ago via mobile

I periodically stay at the West Bay Beach Holiday Inn for business and I'm never disappointed with the staff. I ate at the bistro every morning of my stay with Wendy as my server. She greeted me with a smile and remembered my order every morning. Ashley made check out simple. I will be back!

Was this review helpful? Yes
Hunter R, Guest Relations Manager at West Bay Beach - A Holiday Inn Resort, responded to this review

Hello Topchef3215, We are pleased to hear about your great experience every time you stay with us! Guest satisfaction is our top priority and we appreciate your feedback on how we are doing. We will continue to provide the best service for all of your needs. Thank you for your loyalty to us! Hunter More 

Rockford, Michigan
Reviewer
5 reviews 5 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

From the first time I walk into this hotel I am greeted with the nicest most friendly staff I have encountered in a long time. I usually check in with autumn and I check out with Danielle. I like to go to the View and get a drink from Chris who is an amazing bartender and always has time to... More 

Was this review helpful? Yes 1
Hunter R, Guest Relations Manager at West Bay Beach - A Holiday Inn Resort, responded to this review

Hello walke464, Thank you for the great review and mentioning all the people that make your visits memorable! It's always a pleasure when you come to town, and we look forward to seeing you soon! We won't tell anyone that we are your favorite hotel in Michigan. It will be our secret! Hunter More 

East Grand Rapids, Michigan
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We Loved our stay at the West Bay Beach Holiday Inn Traverse City! The weather was wonderful on Friday and the walk to the downtown was close an enjoyable. The workers at the Inn were wonderful and made us very comfortable!!! Kim Weinrick went above and beyond to make sure our trip was booked and set for us upon arrival... More 

Was this review helpful? Yes 1
Hunter R, Guest Relations Manager at West Bay Beach - A Holiday Inn Resort, responded to this review

Hi Keith S, We were very proud when reading your review of our property! Kim does a fantastic job handling the details for groups and making them feel at home. We look forward to hosting many more years of Skinner Retreats and making your next visit as good as your last! Hunter More 

Palm Springs, CA
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 2 weeks ago

When you drive up you can't imagine the views from this resort.And even in the dead of winter you can see why this place rocks all summer long. It has lots of outdoor space and even a nice stretch of private beach. The friendly staff told me how popular it was for weddings and other outdoor events as soon as... More 

Was this review helpful? Yes
Hunter R, Guest Relations Manager at West Bay Beach - A Holiday Inn Resort, responded to this review

Hello DesertGM, Thank you for the great 5 star review! You provided great detail in your feedback which will help us continue to provide the same great product and service you experienced. We would love to be your resort destination for all of your future trips to our beautiful city! Hope you have a great week, Hunter More 

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