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Hampton Inn Traverse City

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1000 US 31 North, Traverse City, MI 49686
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Hampton Inn Traverse City
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477 Reviews from our TripAdvisor Community

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Hawick, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I had to stay unexpectedly in Traverse City as I was leaving from the airport in the morning and the road from Petoskey was badly affected by snow and wind. My choice was based on its nearness to the airport. It was an excellent choice. I checked into a comfortable room at an excellent rate. The room was a single... More 

Helpful?
Thank Chattie51
Tomas P, Guest Relations Manager at Hampton Inn Traverse City, responded to this review

Dear Chattie51, That was a wonderful review of our hotel which also illustrates one of the reasons why we do much business with people who are flying out of TVC. I am also grateful for your kind words regarding my front desk staff. The two ladies you referred to in your review are Cheryl and France and they certainly make... More 

Ann Arbor, MI
Level Contributor
54 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

My family had four rooms rented over a weekend. We all felt this was just an average Hampton. Front desk staff was very friendly and helpful throughout our stay. The lobby area was clean and welcoming. Breakfast was well stocked and refreshed when needed. Our rooms were in need of updating. The bathrooms in particular. The thermostats in each room... More 

Helpful?
Thank IMForever28
Tomas P, Guest Relations Manager at Hampton Inn Traverse City, responded to this review

Dear IMForever28, Thank you for taking the time and providing us with your positive feedback regarding our staff and appearance of our lobby. In regards to our bathrooms, our engineering staff tries as much as they can to maintain the bathrooms in good condition. The thermostats work on a motion detector, so when your not in the room, the temperature... More 

Byron Center, Michigan
2 reviews
5 of 5 stars Reviewed 1 week ago

My wife and I recently stayed at this Hampton after having to postpone our trip several times due to the weather. The staff was very understanding and helped me transfer my reservation each time and warmly welcomed us when we finally arrived. Tomas was especially helpful spending me email updates each time even after I forget to cancel my reservation... More 

Helpful?
Thank Peter V
Tomas P, Guest Relations Manager at Hampton Inn Traverse City, responded to this review

Dear Peter V, I am very touched by your kind review. It was a pleasure assisting you with your reservations and I am glad that you were able to enjoy your stay. Please let us know when you plan on coming back and we will make sure to welcome you back. Sincerely, Tomás Paddack More 

Troy, Michigan
2 reviews
5 of 5 stars Reviewed 1 week ago

I called to make the reservation instead of online as I had a special request (1rst floor room) absolutely no problem. I was greeted as a Hilton Honors member, check in was less than 2 minutes ! Room was spotless, bed was so comfortable and the shower never ran out of hot water!-Breakfast was typical of all complimentary breakfasts. Will... More 

Review collected in partnership with Hampton

Helpful?
Thank DebM M
Tomas P, Guest Relations Manager at Hampton Inn Traverse City, responded to this review

Dear DebM M, Thank you so much for affirming that we are doing our job, as we should. I am delighted to have read your review and will share your kind words with the staff that makes things happen. Please let me know the next time you plan on being in Traverse City. We would be honored if you stayed... More 

Sterling Heights, MI
Level Contributor
47 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 1 week ago

had the last room at the end of the hallway. Seems like no heat at all reaches the bathroom, so no shower. Also, heat would not stay at the temp we set the thermostat at. Breakfast was pretty good, and front desk staff were friendly.

Helpful?
Thank zburger
Tomas P, Guest Relations Manager at Hampton Inn Traverse City, responded to this review

Dear zburger, I certainly do apologize for the lack of heating in your room. Do you remember your room number? Some of our rooms have issues with the HVAC, but that is simply explained by the fact that our heaters are motion activated. That being said, we would still want to take a look at the thermostat in the room.... More 

Shelbyville, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I appreciate the cleanliness & use of space in the room. The HVAC worked perfectly. I never had to adjust it. The pool/hottub was a great experience too. I'd recommend this Hotel/Chain to anyone. They are consistent from location to location.

Review collected in partnership with Hampton

Helpful?
Thank Nancy R
Tomas P, Guest Relations Manager at Hampton Inn Traverse City, responded to this review

Dear Nancy R, Thank you for your kind comments. Improving our HVAC and pool/hottub has ben a focus for us, so I appreciate you words and satisfaction. We would certainly welcome helping us spread the good word about our hotel, Testimonials, after all, are the most effective way to promote a hotel. We would welcome your return on your next... More 

Las Vegas, Nevada
Level Contributor
302 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 525 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Would recommend it to others as our experience was very close to excellent. We stayed for one night on 1/12/16 and everything was up to Hilton standards. Staff were friendly, polite and represented Hilton brand well. Check in and check out both were pleasant and easy. We stayed in a basic king room and everything was clean and in perfect... More 

Helpful?
Thank USAtraveler365
Tomas P, Guest Relations Manager at Hampton Inn Traverse City, responded to this review

Dear USAtraveler365, Thank you very much! I certainly appreciate your response and your attention to detail in describing your experience with us. I was at the front desk with my colleague when you approached us for toppings for your oatmeal. Mt colleague's name is Sue and she is in charge of the Hampton breakfasts that we serve. I will celebrate... More 

West Milford, New Jersey
Level Contributor
43 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Hotel staff polite and friendly. Hotel a little run down. Below my expectations for a Hampton Inn. There was a constant draft of cold air coming in from the window. The heat was on ,then it was off, then it was on . Hard to regulate the temperature. Bed was not comfortable at all. Overall impression was that there were... More 

Review collected in partnership with Hampton

Helpful?
Thank rucoplay
Tomas P, Guest Relations Manager at Hampton Inn Traverse City, responded to this review

Dear rucoplay, Thank you for taking the time to review our hotel. We are sorry that our accommodations did not come up to your expectations. The thermostat in the room is motion detected, which is why you may have had problems regulating it. We will use your feedback to better ourselves moving forward. We would greatly appreciate if you would... More 

Lansing, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I stay at Hampton Inn in Traverse City, MI two to three times per year. Customers service is always excellent. Staff is always friendly and helpful. The rooms and hotel are always clean and refreshing. Overall, my stays are always pleasant and my wife and I always enjoy our trips.

Review collected in partnership with Hampton

Helpful?
1 Thank Joshua H
Tomas P, Guest Relations Manager at Hampton Inn Traverse City, responded to this review

Dear Joshua H, Thank you for taking the time and writing your review. Love reading feedback such as yours. We value guests like yourself and your wife and with responses as such, it makes it possible to celebrate the staff's success. We look forward to your next visit. Please let us know if there is anything that we can do... More 

Caledonia, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Good Location for easy access to Traverse City downtown and the Grand Traverse Bay. The Hampton Service was excellent. The Staff is friendly and helpful. Good advice was given for local eating establishments. The room is updated with plenty of outlets for computer and phone plugs. Eric honored Late check out request without hesitation. Breakfast is good and well presented.... More 

Review collected in partnership with Hampton

Helpful?
1 Thank Charles H
Tomas P, Guest Relations Manager at Hampton Inn Traverse City, responded to this review

Dear Charles H, Thank you for your positive review. I absolutely enjoyed reading every word of your kind review. We love hearing this type of feedback as we can then pass it along to the others involved and celebrate them. Please let us know the next time your in town and how we can better accommodate your stay. Thank you,... More 

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