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BEST WESTERN Four Seasons

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305 Munson Avenue (US 31), Traverse City, MI 49686-3069
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BEST WESTERN Four Seasons
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28 Reviews from our TripAdvisor Community

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Traveler rating
    21
    5
    2
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13
9
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Aspen, Colorado
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The room and the property were beautiful. Well planned remodel. Upscale feeling. Front desk staff, Christi, was very helpful. Hotels were filling up fast at very high prices. She booked our next night in Mackinaw City while we were at breakfast. Highly recommend.

Was this review helpful? Yes
RussWCole, General Manager at BEST WESTERN Four Seasons, responded to this review

Dear Pearlcapemay, Thank you so very much for taking time to share about your experience with TripAdvisor about your stay at our hotel. We are delighted you enjoyed the renovations and Christy on our front desk was so helpful. If you have another opportunity back in Traverse City we'd love to be your hotel of choice! Best Regards, Russ W.... More 

White Lake
5 of 5 stars Reviewed 3 days ago NEW

Very god stay and the staff was very ;professional; the room was nice the only problem was that the air condition was too high and it was too cold in the building. Overall it was ok and the breakfast was great

Review collected in partnership with Best Western

Was this review helpful? Yes
RussWCole, General Manager at BEST WESTERN Four Seasons, responded to this review

Dear Leslie, We appreciate you taking time to share about your stay at our hotel. We are delighted you had a very good stay and found the staff very professional. With the renovation all of the heating and air conditioning is brand new. Great to hear the a/c is working, but we don't want it to be uncomfortably cold also.... More 

Sterling Heights, United States
5 of 5 stars Reviewed 4 days ago NEW

Well done Best Western....just a fantastic place to stay with a GREAT morning breakfast buffet. The front desk employees are all willing and able to recommend restaurants, activities in the area, site seeing locations and drives. A team that compliments each other all day long.

Review collected in partnership with Best Western

Was this review helpful? Yes
RussWCole, General Manager at BEST WESTERN Four Seasons, responded to this review

Dear Dan, Thank you so very much for sharing about your experience at our hotel. Our staff works hard to all be on the same page, delivering "heroic hospitality" every opportunity we can. Thank you for your very kind words, we all read these reviews and discuss them so we can correct or make changes to any negatives, but also... More 

Bloomfield Hills, Michigan
1 review
5 of 5 stars Reviewed 1 week ago

This location is great, only 5 minutes away from the beach and downtown area. The staff is great we called one morning on our way into Traverse City and they were able to book us a room within a few minutes. The rooms have a lot of space and amenities. We stayed in the king bed room with a loft... More 

Was this review helpful? Yes
RussWCole, General Manager at BEST WESTERN Four Seasons, responded to this review

Dear Jillian, Thank you for sharing about your stay back in August 2014, but a lot has changed at our hotel from 7 months of renovation. We no longer have jetted tubs in the 2 story loft rooms, along with a lot of other changes throughout the entire hotel. We hope you are able to come back soon and see... More 

Libertyville, United States
1 review
4 of 5 stars Reviewed 1 week ago

My only complaint is that our room power went out the last night of our stay. The person on staff was very helpful and tried to troubleshoot for an hour. After no luck, we were given the room next door and she said our bill would be adjusted. The next morning, the person on duty knew nothing of our problem... More 

Review collected in partnership with Best Western

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RussWCole, General Manager at BEST WESTERN Four Seasons, responded to this review

Dear Kristin, Thank you so very much for taking time to share about your stay at our hotel. I am so very sorry the breaker tripped in your room. After an extensive renovation, including electrical, we learned from the electrical contractor about an additional breaker panel upstairs in the crawl space for all the two story loft rooms which had... More 

Alexandria, Virginia
Level Contributor
40 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed 1 week ago

I think we expected more from this hotel after reading some of the reviews . The hotel was freshly painted with new carpeting. The rooms were clean as well as the bathrooms. The sheets were loose and very thin ( worn)on the bed! We stayed two nights. Cups were not replaced and one of the rooms did not receive fresh... More 

Was this review helpful? Yes
RussWCole, General Manager at BEST WESTERN Four Seasons, responded to this review

Dear Mary Ann, I appreciate you taking the time to let us know about your stay at our hotel. I am very sorry we dropped the ball horribly with your room. It is our goal to deliver the best possible service and a clean, comfortable room and we failed to deliver on those expectations. Your comments will be shared with... More 

Cambridge, England, United Kingdom
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago

The friendliest best western have ever stayed at , the 2 girls on check in with pride of their town gave a full tourist too do llist , breakfast girl happy n cheafull n picked up after me , rooms clean nice pool good location ,

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RussWCole, General Manager at BEST WESTERN Four Seasons, responded to this review

Dear Mark, Thank you for choosing Best Western and for taking time to come to TripAdvisor to share about your stay with us. We are delighted to read you found our friendly staff most accommodating with recommendations on things to see and do during your visit. Glenda in our breakfast department loves not only making sure you start your day... More 

Hamburg, New York
1 review
4 of 5 stars Reviewed 2 weeks ago

So newly refurbed it still smells like paint but not overwhelmingly. The staff is very friendly, anxious to please. Rooms on the small side. Beds excellent. TV is excellent, 60 digital channels all HD on the 55" class LG flat screen. Internet is strong, adequate for browsing but not solid enough for Netflix or Slingbox (Charter business class). Could wrangle... More 

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RussWCole, General Manager at BEST WESTERN Four Seasons, responded to this review

Dear HappyMotorer, Thank you for taking time to share an extensive review of your stay. I am very sorry about the issue with the tub stopper and the new guest laundry room, both have been resolved. With an extensive renovation which included all new bathrooms and adding a new guest laundry, we have had to work out some unexpected issues... More 

Westerville, Ohio
Level Contributor
176 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My wife and I recently visited this hotel and were overall impressed and satisfied. The staff was very friendly both on check in and check out. The room was small, but very well appointed. The room was also very clean. Our small dog was also very happy with the location. We had a great nights sleep and very much enjoyed... More 

Was this review helpful? Yes 1
RussWCole, General Manager at BEST WESTERN Four Seasons, responded to this review

Dear Thomas, We appreciate the time you took to share with TripAdvisor about your stay with us and all the kind compliments. And we happy your furry companion had a great stay too! Please come back soon and we hope we will be your choice for a future stay. Best regards, Russ W. Cole, General Manager. More 

Lansing, Michigan
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Christy at the front desk was amazing. I traveled to Traverse City for a conference and had unique travel needs for myself and my daughter. Christy was very patient and accommodating. She made my trip pleasant and stress free. I am so grateful for her assistance. The hotel is well kept and very clean.

Review collected in partnership with Best Western

Was this review helpful? Yes
RussWCole, General Manager at BEST WESTERN Four Seasons, responded to this review

Dear EbonyHairedPrincess, Thank you so much for taking time to share about your stay with us and for the very kind compliments for Christy. It's always very gratifying to hear from our guests when our staff succeeds at impressing our guests with heroic hospitality. I am also happy our housekeeping staff provided you with a well kept and very clean... More 

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25 photos of this hotel

Management photos: Courtesy of the property manager

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