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BEST WESTERN Four Seasons

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305 Munson Avenue (US 31), Traverse City, MI 49686-3069
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1 room 1 guest
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BEST WESTERN Four Seasons
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32 Reviews from our TripAdvisor Community

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Traveler rating
    24
    5
    2
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Sheboygan, Wisconsin
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed today NEW

Absolutely fantastic stay. I don't have one negative thing to say about it. The room was clean and new, and the staff was friendly. It's also more inexpensive than some of the other hotels in the area. I would highly recommend this place to anyone.

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Chicago, United States
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

I really enjoyed my stay at this hotel. The staff was very friendly and the hotel itself was clean and modern. I liked the location (right by the Old Mission Peninsula) and found my stay to be very enjoyable. I would definitely stay there again and would recommend it for others. It gives Best Western a good name!

Review collected in partnership with Best Western

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Napervil
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago

I travel frequently, mostly with my 9 lb miniature rat terrier. By frequently, I mean I am in hotels at least 2 days a month with this dog. I have never gotten a complaint or even one hint that we were anything less than perfect guests. Tonight I was called back to the hotel because my dog was barking "loud... More 

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RussWCole, General Manager at BEST WESTERN Four Seasons, responded to this review

Dear Kathy, Thank you for taking the time to share your comments about the issue with your dog. We are very pet friendly but that does not mean dogs can be left in rooms unattended where they will have opportunities to disturb other guests. Any hotel that allows pets to stay in their rooms will have the very same policy.... More 

Hilton Head, South Carolina
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Well taken care of facility with wonderful staff. Facility and rooms are up-to-date, clean and well taken care of. Good location in Traverse City. Lobby breakfast was very good. Would recommend this hotel to all.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
RussWCole, General Manager at BEST WESTERN Four Seasons, responded to this review

Dear Keith, Thank you for the very kind words and I'm delighted you enjoyed the new renovations at our hotel just completed in June. We hope you will be our guest next time you should find yourself in Traverse City. Best regards, Russ W. Cole, General Manager. More 

Aspen, Colorado
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The room and the property were beautiful. Well planned remodel. Upscale feeling. Front desk staff, Christi, was very helpful. Hotels were filling up fast at very high prices. She booked our next night in Mackinaw City while we were at breakfast. Highly recommend.

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RussWCole, General Manager at BEST WESTERN Four Seasons, responded to this review

Dear Pearlcapemay, Thank you so very much for taking time to share about your experience with TripAdvisor about your stay at our hotel. We are delighted you enjoyed the renovations and Christy on our front desk was so helpful. If you have another opportunity back in Traverse City we'd love to be your hotel of choice! Best Regards, Russ W.... More 

White Lake
1 review
5 of 5 stars Reviewed 4 weeks ago

Very god stay and the staff was very ;professional; the room was nice the only problem was that the air condition was too high and it was too cold in the building. Overall it was ok and the breakfast was great

Review collected in partnership with Best Western

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RussWCole, General Manager at BEST WESTERN Four Seasons, responded to this review

Dear Leslie, We appreciate you taking time to share about your stay at our hotel. We are delighted you had a very good stay and found the staff very professional. With the renovation all of the heating and air conditioning is brand new. Great to hear the a/c is working, but we don't want it to be uncomfortably cold also.... More 

Sterling Heights, United States
2 reviews
5 of 5 stars Reviewed 4 weeks ago

Well done Best Western....just a fantastic place to stay with a GREAT morning breakfast buffet. The front desk employees are all willing and able to recommend restaurants, activities in the area, site seeing locations and drives. A team that compliments each other all day long.

Review collected in partnership with Best Western

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RussWCole, General Manager at BEST WESTERN Four Seasons, responded to this review

Dear Dan, Thank you so very much for sharing about your experience at our hotel. Our staff works hard to all be on the same page, delivering "heroic hospitality" every opportunity we can. Thank you for your very kind words, we all read these reviews and discuss them so we can correct or make changes to any negatives, but also... More 

Bloomfield Hills, Michigan
1 review
5 of 5 stars Reviewed 4 weeks ago

This location is great, only 5 minutes away from the beach and downtown area. The staff is great we called one morning on our way into Traverse City and they were able to book us a room within a few minutes. The rooms have a lot of space and amenities. We stayed in the king bed room with a loft... More 

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RussWCole, General Manager at BEST WESTERN Four Seasons, responded to this review

Dear Jillian, Thank you for sharing about your stay back in August 2014, but a lot has changed at our hotel from 7 months of renovation. We no longer have jetted tubs in the 2 story loft rooms, along with a lot of other changes throughout the entire hotel. We hope you are able to come back soon and see... More 

Libertyville, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

My only complaint is that our room power went out the last night of our stay. The person on staff was very helpful and tried to troubleshoot for an hour. After no luck, we were given the room next door and she said our bill would be adjusted. The next morning, the person on duty knew nothing of our problem... More 

Review collected in partnership with Best Western

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RussWCole, General Manager at BEST WESTERN Four Seasons, responded to this review

Dear Kristin, Thank you so very much for taking time to share about your stay at our hotel. I am so very sorry the breaker tripped in your room. After an extensive renovation, including electrical, we learned from the electrical contractor about an additional breaker panel upstairs in the crawl space for all the two story loft rooms which had... More 

Alexandria, Virginia
Level Contributor
40 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed July 23, 2015

I think we expected more from this hotel after reading some of the reviews . The hotel was freshly painted with new carpeting. The rooms were clean as well as the bathrooms. The sheets were loose and very thin ( worn)on the bed! We stayed two nights. Cups were not replaced and one of the rooms did not receive fresh... More 

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RussWCole, General Manager at BEST WESTERN Four Seasons, responded to this review

Dear Mary Ann, I appreciate you taking the time to let us know about your stay at our hotel. I am very sorry we dropped the ball horribly with your room. It is our goal to deliver the best possible service and a clean, comfortable room and we failed to deliver on those expectations. Your comments will be shared with... More 

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