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BEST WESTERN Four Seasons

Certificate of Excellence
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305 Munson Avenue (US 31), Traverse City, MI 49686-3069
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Ranked #13 of 39 Hotels in Traverse City
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed yesterday
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371 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Contributor
31 reviews 31 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

The hotel is nice from the outside, but a little dated inside. The beds were comfy and rooms were ok though. And the staff was very friendly. The breakfast was ok...eggs were cold, but you could make waffles or have cereal too. The swimming pool was decent too. Would stay again.

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Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I'm not sure what room/hotel the people who rated this hotel above poor stayed? Our room was outdated and smelled very musty. I thought my kids (ages 15,10,6) would like the "loft" and spiral staircase...not really fun to haul luggage up those steps. This space seemed more like a motel. The staff members were very helpful with dinner ideas etc.

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RussWCole, General Manager at BEST WESTERN Four Seasons, responded to this review

Dear Heather, Thank you for taking the time to share your review from last July 1st 2014 stay with us. A lot has happened in 8 months since you stayed with us and I am very sorry we failed to live up to your expectations. We shut down the hotel on November 1, 2014 for a major renovation of the... More 

1 review
5 of 5 stars Reviewed November 9, 2014

minute I walked in I could tell it was gonna be a great visit! It was. They offered so much! From breakfast, 24 hour pool, dog friendly, clean rooms. front desk gave me excel sheet of restaurants near town which I loved! I can't wait to come back!

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RussWCole, General Manager at BEST WESTERN Four Seasons, responded to this review

Dear Samantha, I am so delighted to read your review and happy you enjoyed your stay with us. We've already begun our major renovation of the hotel with so many upgrades that you'll have to come back after we are finished to see all the changes. Thank you again for your kind words and I'll be sure to pass on... More 

Toledo, Ohio
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed November 6, 2014

From the outside , we did not expect much more than an average hotel. quickly found a fantastic staff and very comfortable room. Our room was large with a hot tub in the loft. As an unexpected surprise , they had a " Happy Anniversary" sign on the door when we arrived. Breakfast was good and the location of the... More 

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RussWCole, General Manager at BEST WESTERN Four Seasons, responded to this review

Dear friends from Toledo! So happy to hear you had a great anniversary and enjoyed the loft room with a jetted tub. If you get up to Traverse City next year be sure to stop in and see our new hotel, we are sure going to impress you with all the changes and upgrades we are putting in this winter.... More 

Free Soil
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 3, 2014

My husband and I stay at the Best Western Four Seasons when ever we go to Traverse City, Michigan. The people who check you in and check you out somehow always remember/recognize you before they ask your name. It makes you feel like you are going home. The room is clean, plenty of towels, treats (granola bars, rice krispie bars... More 

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RussWCole, General Manager at BEST WESTERN Four Seasons, responded to this review

Dear Ms. Bernita, Thank you so much for taking the time to share with TripAdvisor about your stay with us and you very kind compliments. I'm glad you enjoyed all the amenities we offer our guests and that our team took very good care of you during your stay. If you were impressed then I can't wait until you see... More 

Traverse City, United States
1 review
5 of 5 stars Reviewed October 28, 2014

This hotel is very clean, great breakfast, love the 24 hour pool, jetted whirlpool in room, very courteous staff. Most of all, very accommodating of our dogs -such a pleasure to have our dogs with us & feel they are welcome.

Review collected in partnership with Best Western

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RussWCole, General Manager at BEST WESTERN Four Seasons, responded to this review

Dear Pamyla, Thank you for taking the time to complete a review of our hotel on TripAdvisor. I am delighted to read you enjoyed your stay with us and our team made you and your companions feel most welcomed. Be sure to come back and see us after we complete our renovations later this winter, we are sure going to... More 

MERRIMAC
2 reviews
4 of 5 stars Reviewed October 25, 2014

We stayed in nice hotels and a couple really crappy ones. This hotel looks bad from the exterior but the staff and amenities are four star. Thebath room were our only complaint of the rooms. Thessmokers smoking at the door entrances was another negative.

Review collected in partnership with Best Western

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RussWCole, General Manager at BEST WESTERN Four Seasons, responded to this review

Dear Mr. Phillip, Thank you for taking the time to write a review of your stay with us for TripAdvisor. If you have an opportunity to visit Traverse City again, please come see our total renovation of both the inside and outside of the hotel, we are sure you will be impressed with all the wonderful changes, especially the bathrooms,... More 

Warren, United States
1 review
5 of 5 stars Reviewed October 18, 2014

was a nice stay at the hotel. I enjoyed the room and the staff was very nice and helpful. the room was clean, the ammenities were nice. the area was clean the parking and the surrounding area were very secure, the breakfast had a lot of options and was very well done, The room and hotel itself had a lot... More 

Review collected in partnership with Best Western

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RussWCole, General Manager at BEST WESTERN Four Seasons, responded to this review

Dear Raymond, Thank you for taking the time to share your review of your stay at our hotel. I'm delighted to read you had a nice stay and everything was to your satisfaction. We hear often about the large selection of complimentary breakfast items. This winter we are having a complete renovation both to interior and exterior, hope you can... More 

Indianapolis, IN, United States
1 review
4 of 5 stars Reviewed October 17, 2014

Clean rooms, friendly, helpful staff, great breakfast and that's on top of the comfortable bed, conveniently furnished room and well laid out bath. We try to go to Traverse City annually and always stay at Best Western Four Seasons. It is conveniently located and provided us 2.5 pages of an EXCEL spreadsheet listing local restaurants. That was a big help.

Review collected in partnership with Best Western

Was this review helpful? Yes
RussWCole, General Manager at BEST WESTERN Four Seasons, responded to this review

Dear Mr. Troy, Thank you for taking the time to write a review of our hotel for TripAdvisor and for the very kind words. I am glad we impressed you on your recent stay, but we are sure going to wow you on your next visit with all the renovations and upgrades we are doing this winter. We are so... More 

Battle Creek
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 15, 2014

Very few hotels declaring PET FRIENDLY rarely are truly that. Dogs only most places. This property has been our destination of choice in Traverse City for more than 10yrs because they accept our well behaved, claw-capped cats. Also, their interior hallways contain any escapees. Years ago, this property had the usual exterior room entrances. All doors are now enclosed by... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
RussWCole, General Manager at BEST WESTERN Four Seasons, responded to this review

Dear Mrs. Franke, Thank you for taking the time to share with TripAdvisor about your stay at our hotel and for being a long time returning guest. I am happy to read we were able to welcome your companions too! Be sure to come back and see all our renovations we are doing this winter, going to look like an... More 

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