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Sugar Beach Resort Hotel

1773 US 31 North, Traverse City, MI 49686
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Sugar Beach Resort Hotel
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221 Reviews from our TripAdvisor Community

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Traveler rating
    101
    71
    30
    15
    4
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79
73
3
5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
Date | Rating
  • Dutch first
  • English first
  • Korean first
  • Any
English first
  • All months
    (221)
  • Mar-May only
    (40)
  • Jun-Aug only
    (104)
  • Sep-Nov only
    (57)
  • Dec-Feb only
    (20)
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Metro Detroit
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We go annually and stay here. The staff is always friendly and takes care of anything promptly. It is always clean, including the pool area and rooms. Really there is nothing to complain about. Prices can jump during peak season but are still in balance with the rest of the area.

Was this review helpful? Yes 2
Florida
1 review
3 of 5 stars Reviewed 1 week ago

Room was nice enough. Beach side room was nice also. First morning began with housekeeping pounding on all the rooms around us at 9am "housekeeping" and knocking very loudly which continued for an hour. If you are trying to sleep in this was both annoying and rude. The front desk - tried to contact several times to ask a question... More 

Was this review helpful? Yes 1
Prior Lake, Minnesota
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 1 week ago

The location is fantastic, right on the beach on the East Bay. Traffic on US-31 is very busy, so although there are some shops and restaurants across the street, crossing the road is a challenge. The beach is nice and sandy, great for kids to play. The rooms are pretty average but some have recently ben remodeled. The indoor pool... More 

Was this review helpful? Yes 1
Portage, Michigan
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Great place to stay! My husband and I stayed here for our 1st year anniversary and had a great experience, room was clean, had our own private balcony with a beautiful view of the beach. It was very quiet and peaceful. Front desk staff was friendly and helpful. No complaints with this place. Will definitely be back!

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Hastings, Michigan
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Our room (219) was right by the elevator and the breakfast room. The noise and burnt toast smell made the morning rough. The Toilet seal was broke and leaked water all over the floor. We used all the towels to keep from falling on the tile. The hotel was full so they could not move us to another room. The... More 

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Dearborn, Michigan
Level Contributor
5 reviews
5 of 5 stars Reviewed 1 week ago

Nice rooms even though we didn't have a beach view, nice size beach with jet ski rental. We would definitely stay here again when we go back. Friendly staff and front desk helped us with a excellent restaurant choice.

Was this review helpful? Yes 1
Rochester, Michigan
Level Contributor
38 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Great location is the main draw of this hotel. Located right on a sandy beach. We got a room the you can walk out right onto the beach. It was so convenient when we put our kids for a nap or to sleep at night and we could sit at the picnic table just outside our door and listen to... More 

Was this review helpful? Yes 3
Level Contributor
51 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I am not a very negative person and my reviews tend to be complimentary with a few criticisms but this place really ticked me off. The staff was just plain rude and our room was horrible. When I complained about the beds I was told I had been given that room because "you booked through a thrid party so we... More 

Was this review helpful? Yes 4
Swartz Creek
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel is right on the Grand Traverse bay and the location is amazing. The room was lakeside with a balcony. Checking in was fast and efficient. The beach is nice and has on-site boat rental. We rented a jet boat and had a blast. We also got a courtesy call from the front desk asking how the room was... More 

Was this review helpful? Yes 1
Carleton, mi
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Very nice place. Stayed four days, check in was friendly and efficient. The girls working the front desk were absolutely great, very accommodating. We were able to check in one hour early. All staff were friendly and helpful. The rooms were clean and spacious. We paid extra for a balcony and a view of the lake, it was worth the... More 

Was this review helpful? Yes 1
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