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Courtyard by Marriott Traverse City

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3615 S Airport Rd W, Traverse City, MI 49684
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Courtyard by Marriott Traverse City
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128 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Clearwater, Florida
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a normal Courtyard but the staff are the difference makers. It is not in the prime waterfront strip in Traverse City but close and easy to get to. You can tell when a hotel is well managed when you get extremely appreciative treatment from the entire staff like I did. What really nailed it was when the housekeeping... More 

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Lori P, Director of Sales at Courtyard by Marriott Traverse City, responded to this review

Thank you for your review and for your nice comments regarding our staff. Everyone, from housekeeping, front desk, management and maintenance, prides themselves on making a connection with our guests. We have a daily morning meeting talking about the Marriott way and making guests feel good for choosing to stay with us. We're glad you experienced it and we hope... More 

Myrtle Beach, South Carolina
Level Contributor
59 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel has been updated, and we had a clean, good size room with a fridge (no microwave) and a very nice view from the back of the hotel of trees and a pond. The beds were comfortable and the towels nice. We enjoyed being able to get food in the Bistro downstairs, and what we got was good. The... More 

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Lori P, Director of Sales at Courtyard by Marriott Traverse City, responded to this review

Thank you for writing a review for the Courtyard by Marriott and for staying with us. We are glad you enjoyed the comfy beds and availability of our Bistro to serve food and drink in the morning and evening. We are sorry you encountered some small maintenance issues and our staff is working on those right now! Thank you again... More 

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Everything you expect from a Marriott and very conveniently located to downtown with just a quick few minute drive. Clean, friendly and hospitable. The beds are as comfortable as any hotel we've ever stayed. I wish they offered complimentary coffee but it is readily available for purchase. Ample parking.

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Lori P, Director of Sales at Courtyard by Marriott Traverse City, responded to this review

Thank you for your recent review of the Courtyard by Marriott in Traverse City! We are pleased that you had a nice stay and enjoyed the comfortable beds. We hope to see you again in Traverse City and thank you for staying with us. More 

Milford, Michigan
2 reviews
5 of 5 stars Reviewed 1 week ago

The Courtyard Traverse City is only a short car ride from the main shopping and eating area of Front street. The location is good. All of the staff I encountered during my stay were pleasant. They offer Starbucks coffee in the lobby area, as well as a decent selection of food. Also no annoying WIFI passwords, just select the connection... More 

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Lori P, Director of Sales at Courtyard by Marriott Traverse City, responded to this review

The Traverse City Courtyard thanks you for taking a minute out of your day to write a review of our property! Yes, we are only 5 minutes down the road to the heart of Traverse City and the Grand Traverse Bay. Thank you for mentioning our pleasant staff and Starbucks offerings. Our hotel does offer FREE Wi-Fi to everyone staying... More 

Level Contributor
34 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is located on the more commercial side of Traverse City, but it is in a good location to the Airport and a lot of other things. The layout of the rooms was very nice and everything was very clean. I found that it was priced a little higher than some other hotels, but it was a good stay.

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Lori P, Director of Sales at Courtyard by Marriott Traverse City, responded to this review

Hi and thank you for writing a review for the Courtyard by Marriott in Traverse City! As you mentioned, we are right next to a lot of restaurants, the largest mall in northern Michigan and big box stores. We are located about 10 minutes from the Cherry Capital Airport, just a quick cab ride. We are very happy that you... More 

Lyon, France
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Very conveniently located near the airport. Very nice staff, 24 hour gym, good rooms Lacks a breakfast buffet but there is a starbucks type coffee that will cook something to order for your mornings. Very decent wifi connection as well. Overall very good experience

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Lori P, Director of Sales at Courtyard by Marriott Traverse City, responded to this review

Thank you very much for your review of the Courtyard by Marriott in Traverse City. We are pleased that you had a nice stay overall and thank you for recognizing our friendly employees! We hope to see you again. More 

Clarksburg, New Jersey
Level Contributor
97 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
3 of 5 stars Reviewed 3 weeks ago

On a golf trip to the area. my son booked us into the Courtyard. Even as a Marriott Rewards Gold level member, I choose not to stay at these properties. The reason for this is that they do not go out of their way to offer the simplest things like coffee in the morning as other properties in their chains... More 

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Lori P, Director of Sales at Courtyard by Marriott Traverse City, responded to this review

Thank you for your review and also for staying at the Courtyard in Traverse City. We understand your frustration of not having free coffee in the lobby area, but as you mentioned, we do offer Starbucks in our Bistro restaurant. We also offer unlimited coffee pods for the coffee maker in each room. We hope you had wonderful weather for... More 

1 review
5 of 5 stars Reviewed May 17, 2015

Excellent! Very clean and a great staff! The Bistro restaurant allows you plenty of healthy food choices,as well as, good wine and beer choices for happy hour. On site Starbucks coffee. ************************************************

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Lori P, Director of Sales at Courtyard by Marriott Traverse City, responded to this review

We thank you for staying with us at the Courtyard in Traverse City and also for the nice review. We are glad you mentioned the healthy choices at the Bistro and our entrees, desserts and drinks change with the seasons so we can offer fresh selections! We are happy that your stay was a nice one. Thank you for choosing... More 

Wayland, Michigan
Level Contributor
7 reviews
4 hotel reviews
5 of 5 stars Reviewed May 16, 2015 via mobile

We were here for a family weekend for a soccer tournament. Couldn't ask for a better hotel for the price - updated, clean, friendly staff. You can tell the management at this establishment takes pride in their hotel. Best hotel in the area in my opinion!!

Was this review helpful? Yes
Lori P, Director of Sales at Courtyard by Marriott Traverse City, responded to this review

We are so happy you had a great soccer weekend at our hotel! We also hope that your team did well in the tournament.... Thank you for mentioning our friendly staff and clean rooms. Our housekeepers and housekeeping management pride themselves on the cleanest rooms possible and are a very caring staff when it comes to our guests. Thank you... More 

Aspen, Colorado
1 review
5 of 5 stars Reviewed May 8, 2015

Hotel staff was very friendly and helpful. The updated lobby was trendy and even had a fresh, clean scent to it. The rooms were updated and decorated better than a typical room. There is no free breakfast but the food on-site was excellent, as well as service. Location was just right since it was near the mall and up the... More 

Was this review helpful? Yes
Lori P, Director of Sales at Courtyard by Marriott Traverse City, responded to this review

Thank you for your TripAdvisor review! You mentioned each of the items that we pride ourselves on at the Courtyard. Friendly and helpful staff, nice rooms, food at our Bistro on-site and close proximity to the mall and restaurants. As you mentioned, we are not too far from the airport either. We are glad you enjoyed your stay and thank... More 

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