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Courtyard by Marriott Traverse City

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3615 S Airport Rd W, Traverse City, MI 49684
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Courtyard by Marriott Traverse City
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Courtyard by Marriott Traverse City
Courtyard by Marriott Traverse City
Courtyard by Marriott Traverse City
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121 reviews from our community

Traveler rating
    59
    46
    9
    5
    2
See reviews for
27
33
11
31
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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    (31)
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1 review
5 of 5 stars Reviewed 1 week ago

Excellent! Very clean and a great staff! The Bistro restaurant allows you plenty of healthy food choices,as well as, good wine and beer choices for happy hour. On site Starbucks coffee. ************************************************

Was this review helpful? Yes
Lori P, Director of Sales at Courtyard by Marriott Traverse City, responded to this review

We thank you for staying with us at the Courtyard in Traverse City and also for the nice review. We are glad you mentioned the healthy choices at the Bistro and our entrees, desserts and drinks change with the seasons so we can offer fresh selections! We are happy that your stay was a nice one. Thank you for choosing... More 

Wayland, Michigan
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago via mobile

We were here for a family weekend for a soccer tournament. Couldn't ask for a better hotel for the price - updated, clean, friendly staff. You can tell the management at this establishment takes pride in their hotel. Best hotel in the area in my opinion!!

Was this review helpful? Yes
Lori P, Director of Sales at Courtyard by Marriott Traverse City, responded to this review

We are so happy you had a great soccer weekend at our hotel! We also hope that your team did well in the tournament.... Thank you for mentioning our friendly staff and clean rooms. Our housekeepers and housekeeping management pride themselves on the cleanest rooms possible and are a very caring staff when it comes to our guests. Thank you... More 

Aspen, Colorado
1 review
5 of 5 stars Reviewed 2 weeks ago

Hotel staff was very friendly and helpful. The updated lobby was trendy and even had a fresh, clean scent to it. The rooms were updated and decorated better than a typical room. There is no free breakfast but the food on-site was excellent, as well as service. Location was just right since it was near the mall and up the... More 

Was this review helpful? Yes
Lori P, Director of Sales at Courtyard by Marriott Traverse City, responded to this review

Thank you for your TripAdvisor review! You mentioned each of the items that we pride ourselves on at the Courtyard. Friendly and helpful staff, nice rooms, food at our Bistro on-site and close proximity to the mall and restaurants. As you mentioned, we are not too far from the airport either. We are glad you enjoyed your stay and thank... More 

Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

My husband and I decided to come here, from recommendation from friends and it was well worth it. I would come here again. The only downside was that they had no continental breakfast and Starbucks wasn't the worlds greatest. Otherwise, it was amazing.

Was this review helpful? Yes 1
Lori P, Director of Sales at Courtyard by Marriott Traverse City, responded to this review

Hello and thank you very much for letting us know how your stay was at the Courtyard by Marriott in Traverse City! We are happy that you chose the Courtyard for your anniversary/birthday getaway. Even though we don't have the continental breakfast, as you mentioned, we do offer the on-site Bistro serving purchasable breakfast, dinner and drinks. Starbucks is our... More 

Windsor, Ontario, Canada
Senior Contributor
35 reviews 35 reviews
15 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I have stayed at this hotel many times over the last 18 months. I travel to Traverse City for business but always find pleasure in this beautiful city. I was upgraded to a one bedroom with a jacuzzi and fireplace. Front desk staff is always pleasant and helpful. This hotel is my home away from home. A shout out to... More 

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Lori P, Director of Sales at Courtyard by Marriott Traverse City, responded to this review

Hello and thank you for telling everyone how your stay was at the Courtyard by Marriott in Traverse City! Thank you for choosing to stay with us when travelling for business and we are glad you enjoyed your room. You are correct in saying that we are close to the mall (right across the street) and the airport (10 minutes... More 

Top Contributor
55 reviews 55 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 5 weeks ago

I like this Courtyard... Its got a bistro with breakfast, lunch and dinner plus a bar. Rooms are updated and comfortable. Always great service. Small market for snacks. Exercise room small but very nice.

Was this review helpful? Yes
Lori P, Director of Sales at Courtyard by Marriott Traverse City, responded to this review

Thank you for writing about the Courtyard in Traverse City. We appreciate hearing feedback and we're glad your stay was a nice one. It is nice to have an on-site Bistro serving breakfast and dinner as well as drinks, so guests don't have to leave the hotel if they are tired and hungry travelers! Thank you for staying with the... More 

Missouri
Senior Contributor
47 reviews 47 reviews
24 hotel reviews
37 helpful votes 37 helpful votes
2 of 5 stars Reviewed April 15, 2015

Frankly I stay at Marriott Brands because they are always uniform. This hotel wasn't. The people were nice but they couldn't resolve the internet issues. Frankly they aren't ready for prime time when it comes to internet. Tried for 2 hours (9-11 p.m.) to be able to do my work. The internet was very slow. When I called the front... More 

Was this review helpful? Yes
Lori P, Director of Sales at Courtyard by Marriott Traverse City, responded to this review

Thank you for taking the time to post your review after staying at the Courtyard, as we do appreciate all feedback. We are sorry that you experienced some problems with the internet connection and we are looking into why we may have had issues that particular evening. We are ranked in the top 10% out of 914 Courtyard properties for... More 

Contributor
15 reviews 15 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 26, 2015

This hotel and room were both pristine. Gorgeous furnishings. Everything in the room looked brand new. Fantastic customer service. The room was very wallet friendly for how amazing it was. The hotel location was on the main drag, near to restaurants. We weren't on the water, but that didn't matter because we escaped the touristy part of the city. Excellent... More 

Was this review helpful? Yes 2
Bryan M, General Manager at Courtyard by Marriott Traverse City, responded to this review

Dear Grace, Thank you for your recent stay at the Courtyard by Marriott in Traverse City. I am so glad you enjoyed your stay with us. I do hope you will be returning soon. Best regards, Bryan More 

Detroit, Michigan
Contributor
15 reviews 15 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed March 21, 2015

I've been a Marriott Platinum Premier Elite for years and I just checked in at this property and received the most unbelievably rude service ever. I've never been treated like this in my life at any Marriott. Called the Plat 800 line and reserved adjoining rooms for myself, my husband and children. When I arrived I was told the rooms... More 

Was this review helpful? Yes 2
Bryan M, General Manager at Courtyard by Marriott Traverse City, responded to this review

Dear Mrs W, I am sorry to hear of the unfortunate events of your recent stay. You were over promised by the representative at the central reservation desk, as they have no idea what a hotels limited adjoining room situation is on any given night. This was especially true since your reservation was made only a few hours before your... More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 20, 2015

Over all very nice. Maybe a bigger pool for the kids, but wonderful service. Also breakfast ends at 10 which can be kind of inconvenient. Also the breakfast isn't free and it is expensive. But there are restaurants in the area.

Was this review helpful? Yes 1
Lori P, Director of Sales at Courtyard by Marriott Traverse City, responded to this review

Thank you for your TripAdvisor review. We appreciate you taking the time to write about our hotel and we're glad that your overall stay was a good one. You are correct that we do not offer a free breakfast but we do have some great, healthy choices on our menu. We offer the on-site Bistro as a convenience for those... More 

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