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Courtyard by Marriott Traverse City

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3615 S Airport Rd W, Traverse City, MI 49684
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1 room 1 guest
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Courtyard by Marriott Traverse City
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142 Reviews from our TripAdvisor Community

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Traveler rating
    69
    53
    10
    5
    5
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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Libertyville, Illinois
Level Contributor
34 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The staff at this hotel was great. They were very accommodating. The hotel had quite a few things around it but was not real close to the main area of Traverse City. The general manager, Brian, was a great help.

Was this review helpful? Yes
Lori P, Director of Sales at Courtyard by Marriott Traverse City, responded to this review

First, thank you for taking the time to write a review and second, we are glad you enjoyed wonderful service from our staff! Our location, while just outside of the downtown area (about 5 miniutes/miles), is near a lot of shopping, the largest mall in northern Michigan and well-known restaurants. We thank you for choosing the Courtyard and hope to... More 

St Louis, MO
Level Contributor
39 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here for 3 nights. They don't have complimentary breakfast, but they do have a small restaurant & plenty of restaurants nearby. It was very quiet & comfortable. The room was a nice size & we didn't feel cramped at all. I loved the outlet on the night table so you can charge your phone while sleeping. Lighting in... More 

Was this review helpful? Yes
Lori P, Director of Sales at Courtyard by Marriott Traverse City, responded to this review

Thank you for writing a review for the Courtyard by Marriott in Traverse City. We are pleased that you were pleased! Thank you for staying with us and for the nice comments. We hope to see you again in Traverse City! More 

Newport Beach, CA
Level Contributor
90 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here for interlochen graduation, had the suite and a connecting guest room for family, it was the perfect setup, highly recommend. Small but functional workout room. My one complaint is the limited food selections, could definitely use an upgrade in that department. Aside from that, everything was excellent.

Was this review helpful? Yes
Lori P, Director of Sales at Courtyard by Marriott Traverse City, responded to this review

Thank you for writing a review of the Courtyard by Marriott in Traverse City. Sounds like you enjoyed your stay and we are happy for that. Marriott is always refreshing the on-site Bistro menu for seasonality, so new items do appear all the time. Thank you for choosing to stay at the Courtyard while in T.C.! More 

Minneapolis, Minnesota
1 review
1 of 5 stars Reviewed 3 weeks ago

Hotel was loud, and the two hotel staff were the most unhelpful and rude I have encountered in a long time. As a Marriotts Reward member with numerous stays at various Marriott properties throughout the country, this is the first I actually left after checking in. I booked the Hampton across town.

Was this review helpful? Yes
Lori P, Director of Sales at Courtyard by Marriott Traverse City, responded to this review

Thank you for taking the time to write a review of the Courtyard by Marriott in Traverse City. We are disappointed that you felt that two of our staff was rude. The hotel was at 100% occupancy the night you checked-in and full of family travelers, which tend to be a little more noisy than when the hotel is full... More 

waltham, ma
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I checked in to discover that I had been booked into a handicapped room. While I understand modifications need to be made for accessibility. I did not appreciate having to pay the same price for a room that had a random chair and not much else beside a bed and a dresser. When asked to switch rooms, I was told... More 

Was this review helpful? Yes
Lori P, Director of Sales at Courtyard by Marriott Traverse City, responded to this review

Thank you for taking the time to write a review of the Courtyard by Marriott in Traverse City. We are sorry to hear that you were unhappy with aspects of your stay. When your same-day reservation was made, the only King room we had left in the hotel was a handicapped accessible room. The room is a bit more spacious... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 21, 2015

The staff was extremely friendly and accomodating! I had troubles at another local hotel and the staff here was so helpful. They remembered me even though I had never stayed there and didn't have a reservation because my business partner was staying there. I was able to cancel my other reservation and move to this hotel which made a huge... More 

Was this review helpful? Yes
Lori P, Director of Sales at Courtyard by Marriott Traverse City, responded to this review

Happy summer and thank you for writing a review for the Courtyard by Marriott in Traverse City. We are very happy that everything worked out for you here at the Courtyard and that our staff did a wonderful job of helping you out! Thank you for mentioning that you will continue to stay with us and we look forward to... More 

Bromsgrove
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed July 19, 2015

Our room not only had a bathroom but also a large jacuzzi bath in the actual bedroom, lovely to relax in after a long day traveling. The hotel is convenient for visiting the Great Lakes and amenities in the local area. The boutique bar is a nice place for a drink and breakfast in the mornings.

Was this review helpful? Yes
Lori P, Director of Sales at Courtyard by Marriott Traverse City, responded to this review

Thank you for choosing to stay at the Courtyard by Marriott in Traverse City! We're glad you were able to experience one of our spa rooms which includes a Jacuzzi tub. Sounds like your stay was a good one and we hope you enjoyed Traverse City as well. Thank you again for staying with us. More 

Gainesville, Florida, United States
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed July 13, 2015

The hotel was very nice. Breakfast was a little skimpy, but fine for the occasion. Employees very courteous and knowledgeable. We only stayed one night and spent most of our time out sightseeing and making the most of the late daylight, but I would come back if I ever travelled in this area again.

Was this review helpful? Yes
Lori P, Director of Sales at Courtyard by Marriott Traverse City, responded to this review

Thank you for your nice review for the Courtyard by Marriott in Traverse City. We are glad you had a nice stay and enjoyed the area. We do hope to see you again! More 

Central Florida, Florida
1 review
1 of 5 stars Reviewed July 12, 2015

The woman, I believe her name was Stephanie, that answered the phone when I called talked to fast. Then she was extremely rude to me when I started asking questions about Traverse City. Then they overbooked my stay! I had to go stay at a Resort closer to downtown, but.........the good news for me, is I will continue to stay... More 

Was this review helpful? Yes
Lori P, Director of Sales at Courtyard by Marriott Traverse City, responded to this review

Thank you for taking the time to write a review on TripAdvisor. We apologize that your communication with our hotel was less than perfect. Overbooking of rooms can sometimes happen if an available room is booked by two people at the exact same time (which is what happened with our front desk staff in your situation). We will address the... More 

Cary, Illinois
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 11, 2015

Family event. Hotel handled the multiple rooms well. Staff very friendly and efficient. Rooms very comfortable. Location on the outskirts of Traverse City but it is a quick drive to be downtown. Indoor pool and nice sitting area in back of the hotel.

Was this review helpful? Yes
Lori P, Director of Sales at Courtyard by Marriott Traverse City, responded to this review

Thank you for your nice review of the Courtyard by Marriott in Traverse City and for staying with us! We're happy that you had a nice stay. More 

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