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All 3 Three Rivers hotels

Americas Best Value Inn & Suites- Three Rivers

2.0 of 5 Hotel   |   1211 W Broadway St, Three Rivers, MI 49093
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Ranked #3 of 3 Hotels in Three Rivers
A recent review
5 of 5 stars reviewed 5 days ago
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17 reviews from our community

Traveler rating
    8
    2
    0
    3
    4
See reviews for
6
5
2
3
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars NEW

We drove in from Chicago only to find our pipes frozen & furnace broken at our cottage. We had 4 kids and a dog in tow. Dallas went above and beyond to work with us and make sure we had connecting rooms. She even helped us with the rates to help make an unexpectedly expensive weekend a little more affordable!... More 

Was this review helpful? Yes 2
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 3, 2015

I was going thru a difficult time and being displaced from our home and needed a place for me and my son to stay. The staff went above and beyond to help make this feel like family instead of a bussiness. I commented on not getting breakfast before I went to work before 5 am. And the next day it... More 

Was this review helpful? Yes 3
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 29, 2014

I have stayed at this property numerous time over the past 5 months, the staff is great, particularly Janice and Dallas who both go above and beyond to insure my stay is comfortable. The rooms are spacious and clean, would recommend this hotel.

Was this review helpful? Yes 2
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 26, 2014

I haven't even stayed there yet and am thinking about staying elsewhere.Everytime I have talked with them I was met with an unpleasent person. When I called I had to ask if I was speaking to America's Best and was told "depends on who's calling"!! Then I was told I could not speak to a manager. At the end of... More 

Was this review helpful? Yes 1
abvithreerivers, Webmaster at Americas Best Value Inn & Suites- Three Rivers, responded to this review

Dear Guest, I appreciate you commenting even though you have not yet stayed with. I apologize for any confusion regarding your telephone contact with us. We can’t understand what happened since we’ve had no other reports of problems, but you can be sure that we welcome your stay with us. We have also recently replaced one front desk person, who... More 

Stuart, Florida
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 17, 2014

I had reservations at the hotel for my son, but needed to cancel late on the evening of the reservations because he was unexpectedly in the hospital. When I called and spoke with Dallas she was very pleasant and cancelled without charging me. Thank you Dallas!

Was this review helpful? Yes 2
Seattle, Washington
Senior Contributor
39 reviews 39 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed July 14, 2014

I was very apprehensive about reserving a room here after reading the reviews in TripAdvisor but was relieved to find that management has apparently addressed the known issues. I had a very nice room that included a separate living and kitchen area. Right from the check in experience, when I was greeted very nicely by Dallas, to my check out... More 

Was this review helpful? Yes 1
Anderson, Missouri
1 review
1 of 5 stars Reviewed June 29, 2014

The hotel is clean and has nice rooms, but when checking in, we were told the room we had reserved a week in advance was only available for one week. For our second, we would be moved into another room where they would push together two twin beds and bring in a "very comfortable" roll away bed instead of the... More 

Was this review helpful? Yes
abvithreerivers, Webmaster at Americas Best Value Inn & Suites- Three Rivers, responded to this review

Dear Guest, Thanks for commenting and for your extended stay with us. You don’t indicate if you accepted the alternative arrangement our clerk proposed so that we could accommodate both weeks of your stay when we would have otherwise been able to book you for only one week. I hope we provided an arrangement that was agreeable to you. It... More 

Delton, Michigan
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 23, 2014

The pictures of this hotel are deceiving. We made our reservations 2 days in advance for a king NS suite. 1st red flag was the overflowing waste receptacle outside the entrance door. The receptionist simply stated that the worker had not come in. 2nd red flag: the door to the room would not unlock; had new keys made and they... More 

Was this review helpful? Yes 1
howard636, General Manager at Americas Best Value Inn & Suites- Three Rivers, responded to this review

On behalf of the staff I would like to apologize for the trouble you experienced at our hotel. I talked to the staff about the miscommunication that occurred between them to be sure it wouldn't happen again. We strive to be the cleanest, friendliest hotel in town. We also are currently waiting for the door locks to be replaced so... More 

Crockett
Senior Contributor
30 reviews 30 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed October 2, 2013

This is the place to stay if you are in Three Rivers. Small Family business. Rooms are in duplexes. Kitchenettes are individual buildings. Many extra touches. Magnifying mirror in bathroom, many elec. outlets, comfortable chairs for watching tv, plenty of room and storage, chairs outside for relaxing and enjoying beautiful mountain scenery. Very clean. Ceiling fan. It was a pleasure... More 

Was this review helpful? Yes 2
howard636, General Manager at Americas Best Value Inn & Suites- Three Rivers, responded to this review

I'd like to thank you for your great review! I'm glad you had an excellent time! More 

2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 9, 2013 via mobile

the hotel promises wifi......only in certain rooms. I was told if I wanted wifi I would have to come down into the lobby. yeah right! I traveled all day, I really want to sit in the lobby all night so I can log into my laptop.

Was this review helpful? Yes 1
howard636, General Manager at Americas Best Value Inn & Suites- Three Rivers, responded to this review

I'm very sorry for the disappointing wifi in our facility. We are currently working with a fiber optics company to better deliver wifi to our whole hotel. I hope you will come and see us again in the future! More 

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Additional Information about Americas Best Value Inn & Suites- Three Rivers

Address: 1211 W Broadway St, Three Rivers, MI 49093
Phone Number:
Location: United States > Michigan > St. Joseph County > Three Rivers
Price Range (Based on Average Rates): $
Hotel Class:2 star — Americas Best Value Inn & Suites- Three Rivers 2*
Number of rooms: 44
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