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Comfort Inn & Suites

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6778 S. Telegraph Rd., Taylor, MI 48180
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Comfort Inn & Suites
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Comfort Inn & Suites
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Comfort Inn & Suites
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85 reviews from our community

Traveler rating
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    23
    10
    11
    21
See reviews for
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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North Andover, Massachusetts
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 30, 2015

I'm an ICU night shift nurse that stayed at your hotel due to the blizzard. I explained to the front desk that I work nights which means I sleep all day and I'm up all night. I was told that when I wake up I can swipe my card if I decide I need to stay another night or if... More 

Was this review helpful? Yes 1
Sharon H, General Manager at Comfort Inn & Suites, responded to this review

Hi there Christine, I am very sorry to hear of your awful experience. After reading your review and talking with my all of my front desk staff, I do believe that you have the wrong hotel. We haven't had any blizzards in our area (Taylor, MI) until today 2-1-15. Due to our hotel check out policy of noon, we wouldn't... More 

Trafford, Pennsylvania
Senior Contributor
43 reviews 43 reviews
9 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed December 25, 2014

The Comfort Inn is clean. Staff is very helpful and courteous. However, not modernized in any way. Fairly old condition. Fair continental breakfast. Consider, for the area, high priced. Stay there because of convenience and safe location.

Was this review helpful? Yes
Sharon H, General Manager at Comfort Inn & Suites, responded to this review

Thank you so much for taking the time to review your stay with us! We are currently in the middle of remodeling our whole hotel from the top floor on down. We do hope you will come and see us when renovations are complete! More 

Warsaw, Poland
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 12, 2014

This is great place to stay when visiting Henry Ford museum, also stay can purchased as package with entrance tickets combined. Real breakfast and almost drinkable coffee (by European standard, by American I would say coffee was perfect). Helpful staff, the lady at the reception sorted out our check in even though we were tad difficult. The cleanliness of the... More 

Was this review helpful? Yes
Sharon H, General Manager at Comfort Inn & Suites, responded to this review

Thank you so much for taking the time to review your stay with us. We are glad you enjoyed and our front desk staff could help you get the best value for going over to the Henry Ford Greenfield Village. We hope to see you again if you ever come and visit Michigan! More 

Senior Contributor
21 reviews 21 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed October 24, 2014

Be careful of cancellation policies. I made a reservation and needed to cancel it because of an event cancellation at the last minute. I contacted the hotel and explained the situation 36 hours prior to my arrival only to be given the run around and told of a 48 hour cancellation policy. I assumed that it was cancel by 4... More 

Was this review helpful? Yes
Sharon H, Manager at Comfort Inn & Suites, responded to this review

I am very sorry to hear that you feel our customer service was bad. Unfortunately, you called on a Thursday after 4pm to cancel a reservation you had for the following day (Friday). The front desk staff does not have the ability to cancel reservations after our 24 hour cancellation policy, which was stated online when you booked the room... More 

Travelers are raving about these Taylor hotels

College Park, Maryland
Senior Contributor
39 reviews 39 reviews
14 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed September 17, 2014 via mobile

We loved visiting The Henry Ford and this was very accessible for a good price. The rooms were clean, the pool was very nice. Solid representative of this hotel system. ..................................... Z

Was this review helpful? Yes
Fort Dodge, Iowa
Top Contributor
54 reviews 54 reviews
28 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed September 12, 2014

I really debated if to go with an average 3 star or very good 4 star rating on this property. The pre arrival service and the value when including the Henry Ford Museum package brought it to a 4 star rating. We were looking for a package with the museum and this property was one of the partners with the... More 

Was this review helpful? Yes
Sharon H, Manager at Comfort Inn & Suites, responded to this review

Thank you so much for your valuable time in writing a review about your stay with us! We are glad to hear that your stay was a pleasant one, as we do strive to make everyone's stay as comfortable as possible while they are with us. We do hope you will stay with us if you are ever in the... More 

Salem, Massachusetts
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed August 17, 2014

It was basic. Bathroom was small and the rug was mysteriously damp. The bed was comfortable and seemed clean and the breakfast was fine, although they kept running low on things (forks, coffee, etc.) For what it was, it seemed expensive. If you don't have much of a choice, it'll do.

Was this review helpful? Yes
Sharon H, Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to review your stay with us. We are sorry to hear you feel that the price does not reflect the value. We strive to make everyone's stay as comfortable as possible, and thank you for your valuable time in letting us know what we can improve on. We do hope that you will stay... More 

Louisville
Top Contributor
107 reviews 107 reviews
19 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed August 13, 2014

A wonderful place to stay clean as a whistle and quiet. The only problem I had was with the roads there some times its hard to figure where to turn. It is right on the main road but far enough out that it is quiet. The breakfast was wonderful and plenty to choose from. Great place and very reasonable.

Was this review helpful? Yes
Sharon H, Manager at Comfort Inn & Suites, responded to this review

Thank you so much for taking the time to review your stay with us! We are delighted you enjoyed yourself while you were here! We hope you will stay with us again if you are ever in the area! More 

Columbus, Ohio
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed April 28, 2014

We booked a room in April, but actually left before sleeping here. The hotel at first glance seemed very average The room was not well cleaned, as the carpets did not appear to have been vacumed for a while, both on the entrance stairs, as well as in the room. Most importantly, we found 2 dead bugs and a live... More 

Was this review helpful? Yes 1
Sharon H, General Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to write about your experience here. We take bed bug complaints very seriously, and immediately called Orkin out to investigate the situation. Upon their investigation no bed bugs were found, and we gave them the insect you found, and they confirmed it was not bed bug but a beetle. Unfortunately, this time of the... More 

Dayton, OH
Senior Contributor
37 reviews 37 reviews
29 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed March 31, 2014

We stayed here two nights as part of a trip to the Henry Ford Museum. We liked the exterior appearance and the fact that it was in a decent neighborhood. The desk clerk was friendly and extremely helpful. Our room looked and smelled nice, but had a few areas that needed repair. During our first night we had lots of... More 

Was this review helpful? Yes 1
Sharon H, General Manager at Comfort Inn & Suites, responded to this review

Thank you so much for taking the time to review your stay with us. We are delighted you enjoyed yourself. We try and make everyone's stay as comfortable as possible. We hope to see you again if you are ever in the area! More 

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