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Candlewood Suites Stevensville

2.0 of 5 2567 W Marquettewood Rd, Stevensville, MI 49127
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Candlewood Suites Stevensville
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Candlewood Suites Stevensville
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32 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Plymouth, Michigan
Senior Contributor
45 reviews 45 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed September 24, 2014

I found this place much nicer then the hotel next door. This was my first experience at an extended stay hotel. So I was not prepared for a few things such as, no breakfast included. No daily maid service so don't expect someone to fix the bed or provide new towels in a week unless you ask. But I did... More 

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Senior Contributor
22 reviews 22 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed July 26, 2014

Give it an average at best. Nice front desk staff. Very courteous. Room had problems though. Television sound did not work. We were informed it would be the next day before somebody could come look at it! Air conditioner did not work correctly either. Room was clean though!

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Detroit, Michigan
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed July 5, 2014

We had an excellent stay at the Candlewood Suites in Stevensville. Everyone very friendly. Room exceptionally clean. Pet friendly (w/additional charge). Fit our needs for our 3 night stay and we will definitely return. Your room keys can get demagnetized by placing them next to you credit cards in you wallet. Keep that in mind when storing. Just say'in! Hotel... More 

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12 reviews 12 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed April 7, 2014

The Hotel had a lot of chances to strive its excellence, though it did not. First of all, service was not the type I would be expecting at a hotel. The staff seems to not want any business. Atop that, most of the room keys did not work to open any of the facilities doors.( or just slide the keys... More 

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IHGCare, Guest Relations Manager at Candlewood Suites Stevensville, responded to this review

Dear Trip T, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. I’m sorry you received service which was unacceptable. I appreciate your feedback as this is our best resource for improving guest services. We hope you give us a chance in the future to show you how... More 

Saint Joseph, Michigan
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed March 27, 2014

Upon arrival we were told they don't clean the rooms everyday! For the price we paid? Come on! The room was semi-clean. Looked in the micro wave to find a bowl left there from another person. There was animal fur on the couch. The t.v. in the bedroom didn't work. They fixed the tv the next day when asked, but... More 

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IHGCare, Guest Relations Manager at Candlewood Suites Stevensville, responded to this review

Dear jilneli, Thank you for taking the time to provide feedback on your stay. It is unfortunate the available hotel amenities prevented you from fully enjoying your visit. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you in the future. Sincerely,... More 

Washington, DC
Senior Contributor
25 reviews 25 reviews
24 hotel reviews
47 helpful votes 47 helpful votes
2 of 5 stars Reviewed December 4, 2013

If I could, I'd give this property 2.5 stars. It was a really mixed bag. We stayed in 2 rooms and while one was good, the other was somewhat substandard. Pros: -One of the rooms I stayed in was clean and comfortable, with a large sitting area, desk, kitchenette, and separate bedroom. -The internet was fast and dependable. -Some of... More 

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IHGCare, Guest Relations Manager at Candlewood Suites Stevensville, responded to this review

Dear PandaPal, Thank you for your review and for enumerating the good, the bad and the opportunities to improve. I am delighted to hear that the room you stayed at was clean and comfortable and our internet service did not let you down. Whilst I am pleased with the good comments, I truly value the negative comments as this gives... More 

Albion, New York
Senior Contributor
43 reviews 43 reviews
9 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed November 17, 2013

Stayed here for a month for work. Very convienent location for a short drive to work. And close to grocery stores and some restaurants. I rate it average, the bed was very comfartable, and loved having the kitchen setup and full refridgerator. Room was clean when I checked it. Was told I would get houskeeping once a week, well in... More 

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IHGCare, Guest Relations Manager at Candlewood Suites Stevensville, responded to this review

Dear JoshBny, Thank you for staying with us and leaving such a detailed review. I am pleased you liked our location as well as our hotel amenities. However, we are sorry you found some aspects of our hotel staff service less than satisfactory. The feedback we receive from our valued guests, like you, enables us to target problem areas. We... More 

lebanon indiana
1 review
2 of 5 stars Reviewed September 2, 2013

To the employee and or the patron that decided it was okay to remove them money out of my wristlet that was left on the check out counter in the AM Of 9-01-13 i hope karma gets you back in the worse way! It isn't like the money was just laying out without an owner, it was in the zipper... More 

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IHGCare, Guest Relations Manager at Candlewood Suites Stevensville, responded to this review

Dear corina m, Thank you for bringing this to our attention. I’m very sorry to hear about your experience on your recent stay. We would like to follow up with you. We have sent you a private message in effort to obtain more information. I look forward to hearing back from you very soon. Sincerely, Connie D Case Manager IHGCare More 

Grand Rapids, Michigan
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 6, 2013

We needed a room very quickly and this was about the 10th hotel in this area I called and the first with any vacancies. If we return to this area, it will be the first hotel I call! The rooms were very large and comfortable and though we didn't need a kitchen for an overnite, it was very well stocked.... More 

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Novi, Michigan
Senior Contributor
48 reviews 48 reviews
10 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed May 7, 2013

We stayed overnight at the Candlewood Suites in Stevensville, Michigan on a trip to the Chicago area. This was our first stay. . .and we are returning again next week. The room was very clean, the hotel was neat and the staff could not have been more helpful and accommodating. We needed some ice for our cooler but had forgotten... More 

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Additional Information about Candlewood Suites Stevensville

Address: 2567 W Marquettewood Rd, Stevensville, MI 49127
Phone Number:
Location: United States > Michigan > Berrien County > Stevensville
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites Stevensville 2*
Number of rooms: 51
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Also Known As:
Candlewood Suites Stevensville Hotel Stevensville
Candlewood Stevensville
Stevensville Candlewood Suites

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