We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 7 Sterling Heights hotels

Extended Stay America - Detroit - Sterling Heights

2.5 of 5 Hotel   |   33400 Van Dyke Rd., Sterling Heights, MI 48312
Hotel website
Hotel deals
Hotel amenities
Special Offer
Save up to 10% Today!
Save Saved
You added Extended Stay America - Detroit - Sterling Heights to your Saves list
Extended Stay America - Detroit - Sterling Heights
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
Ext. Stay America Expedia.com Orbitz.com
and 8 more sites!
74%
Certificate of Excellence 2013
A recent review
5 of 5 stars Reviewed March 12, 2014
sprogk Detroit, Michigan
Write a Review

103 people have reviewed this hotel

Traveler rating
    44
    30
    13
    8
    8
See reviews for
9
13
13
49
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • French first
  • Any
English first
Grayling, Michigan
1 review
1 of 5 stars Reviewed yesterday NEW

I stayed in this hotel for a week, and it was horrible! My room was on the third floor which constantly reeks of pot and cigarette smoke. The first room I was given was dirty and had trash on the counters, the new room they gave me seemed to be clean. There are people wandering the halls day and night... More

Was this review helpful? Yes
Vancouver, Canada
Contributor
16 reviews 16 reviews
12 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 1 week ago

Room was not clean. and room amanity was very basic. Trash under the bed. There was not any hanger and I called to front desk and asked it but he did not anything. Kitchen cabinets & Drawers were dirty. I don't recommend this hotel.

Was this review helpful? Yes
Manager_11525, Manager at Extended Stay America - Detroit - Sterling Heights, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. Please accept our sincerest apologies for the level of customer service and the cleanliness in your room. I am working with the housekeeping staff to improve our cleaning procedures to ensure your experience is not repeated. Also, I will meet with the staff to... More

Sterling Heights, Michigan
1 review
1 of 5 stars Reviewed 1 week ago

*Carpet is filthy and had large burned marks. *Trash under the bed *Trash on the pull out couch *The ONE dresser they have was dirty. All the drawers were NOT cleaned. I could NOT put clean clothes in there. *Kitchen cabinets & Drawers were dirty. No point on having a kitchen when it is filthy. You can see the black... More

Was this review helpful? Yes
Manager_11525, Manager at Extended Stay America - Detroit - Sterling Heights, responded to this review

I appreciate you bringing your experience to our attention. Please accept our sincerest apologies for the level of professionalism displayed by some members of our staff and the level of cleanliness in your room. I am working with the staff to improve our cleaning procedures to ensure your experience is not repeated. Also, I will meet with the staff to... More

Sterling Heights, Michigan
1 review
2 of 5 stars Reviewed 4 weeks ago

I would recommend that the hotel owner do renovations to this hotel before giving a 2 star rating. The star rating should be more like a 1/2 star or 1 star. My husband and I stayed here for a weekend and the first room we were given had no headboard for the bed, and the towels and linen were dirty.... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Detroit - Sterling Heights, responded to this review

Sally – The feedback provided in your review is much appreciated. I am glad to hear that you enjoyed our staff during your visit. Still, I apologize that the cleanliness and condition of your room did not meet your expectations. I will be meeting with our housekeeping staff to review our cleaning standards and procedures to ensure your experience is... More

Detroit, Michigan
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 12, 2014

Being at away on business all day...it makes sense to get a hotel close to to business but still reasonable in price. For the price I rate this hotel 5 stars... No complaints here...the staff make it a friendly/convenient place to stay.

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Detroit - Sterling Heights, responded to this review

Thank you so much for sharing your experience with us. It’s great to hear that we were able to provide you with a friendly, convenient stay. I will be sure to share your comments with our staff. Thank you again for your kind remarks. We would love to provide you with another comfortable stay in the future. More

Tucson, AZ
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 20, 2014

I stayed here recently while apartment hunting in the area. The staff was very friendly and helpful. The room was a decent size, and comfortable. There was a little bit of rust and a few marks on the walls, but I don't think of that as a big deal. I slept well, and overall enjoyed my stay. Should the need... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Detroit - Sterling Heights, responded to this review

Thank you so much for sharing your experience with us. Please accept our apologies that the television stations we offer did not meet your expectations. Still, we are excited to know that we were able to provide you with friendly service and a spacious, comfortable room. The staff and I would like to thank you again for posting your review.... More

Wapakoneta, Ohio
1 review
5 of 5 stars Reviewed February 7, 2014

My Husband and I stayed here for 1 week and it was so nice!! I knew the minute we pulled up that it was going to be a nice place. The Staff here take pride in the property. The staff are so friendly and helpful, not to mention how friendly the "Extended Stay Folks" are too ;) Our room was... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Detroit - Sterling Heights, responded to this review

Robin – Thank you for writing a review of our hotel. It is great to hear that you found our staff to be helpful and friendly during your stay with us. As well, I am happy that you enjoyed your clean room and your fully equipped kitchen. It would be our pleasure for you to repeat your experience with us... More

Fort Wayne, Indiana
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed December 28, 2013

The staff on duty was not properly trained to handle emergencies, stepping outside to have a cigarette you have to avoid the MANY piles of dog feces outside the entryways. Although free with options to pay for better services, the WIFI is slow.

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Detroit - Sterling Heights, responded to this review

The feedback provided in your review is much appreciated. I sincerely apologize that we did not meet your expectations. To prevent this from happening again, my team is reviewing emergency procedures as well as sweeping the grounds more often to ensure the outside of our hotel is clean and welcoming. I am grateful for the feedback you provided so we... More

Warren, Michigan
1 review
5 of 5 stars Reviewed December 26, 2013

Toni was a breath of fresh air every morning. Entire staff was great! Location was great, shopping center center right across the street. This was my second visit and I definitly will be back. Tom the maitance is a great guy.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Detroit - Sterling Heights, responded to this review

Mike - Thank you so much for sharing your experience with us. I'm so pleased to hear that you had a great experience with Toni, Tom, and the rest of our staff. Furthermore, I am pleased to know that you found our location and amenities to be convenient for your needs. Once more, thank you for posting your review. We... More

Plover, Wisconsin
2 reviews
4 of 5 stars Reviewed December 7, 2013

The Extended Stay America in Sterling Heights (near Detroit) is a quite acceptable place to stay considering the price per evening. The rooms are clean and tidy, but if you want to wash the dishes they provide, I suggest you bring your own dish detergent as the substance provided isn't great.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Detroit - Sterling Heights, responded to this review

I want to thank you for taking the time to post a review of your stay. I am so happy to know that you found our hotel to be so comfortable and your room to be clean. I am sorry that we do not provide detergent, but thank you for making the suggestion. We will look into providing this amenity... More

Been to Extended Stay America - Detroit - Sterling Heights? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Extended Stay America - Detroit - Sterling Heights

Also Known As:
Extended Stay Sterling Heights
Sterling Heights Extended Stay
Address: 33400 Van Dyke Rd., Sterling Heights, MI 48312
Phone Number:
Location: United States > Michigan > Sterling Heights
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #3 of 7 hotels in Sterling Heights
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Detroit - Sterling Heights 2.5*
Reservation Options:
TripAdvisor is proud to partner with Extended Stay, Expedia, Orbitz, Travelocity, Booking.com, Priceline, Tingo, TripOnline SA, Hotels.com, Venere and Otel so you can book your Extended Stay America - Detroit - Sterling Heights reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Extended Stay America - Detroit - Sterling Heights, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.