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3.0 of 5 Hotel   |   34911 Van Dyke Avenue, Sterling Heights, MI 48312
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Sterling Inn
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A recent review
5 of 5 stars reviewed 1 week ago
Donald C
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359 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
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Detroit, Michigan
1 review
2 of 5 stars Reviewed 3 days ago NEW

The worst sleep I have ever had in my life. Still bruised from the springs of the mattress stuck in my back. Tossed and turned! The manager said, " Good thing for you we are remodeling" Starting with the 5th floor on down. Well what good did that do me?

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Gibraltar, Michigan, United States
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 6 days ago NEW

My husband, 13-month-old daughter and I decided to take a "stay-cation" here February 19th-20th. We made the reservations the day before, and arrived at check-in. We were eager to get to the pool, and that's where we had our first disappointment. The water was so cold, we could barely handle staying in ourselves, let alone letting our baby in the... More 

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Travelers are raving about these Sterling Heights hotels

1 review
5 of 5 stars Reviewed 1 week ago

please in the beginning my stay started off a little rough but manager fodi and his staff were excellent and professional they did everything to to make my stay a great experience I will return the first chance I get they have clean rooms nice staff and my kids loved the pool and arcade!

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Royal Oak, Michigan
Contributor
13 reviews 13 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I was here for a wedding and had a very comfortable stay. At the hall, the food was very good. Back in the room, it was very clean. There are also some very good restaurants nearby. Overall, it was a very good value.

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Jackson, Michigan
Senior Contributor
36 reviews 36 reviews
15 hotel reviews
36 helpful votes 36 helpful votes
2 of 5 stars Reviewed January 18, 2015

Our whole family decided to do something different for Christmas this year in lieu of gift swapping and thought a water park would be great. We checked on three different waterparks and selected this hotel based on price. The driving locations were approximately the same. The others were approximately $30 more per night and because we had 7 to 10... More 

Was this review helpful? Yes 1
Dan D, General Manager at Sterling Inn, responded to this review

Dear Guest, Thank you for your comments concerning your stay at the Sterling Inn. I appreciate your taking the time to write and hope you will accept my apologies for any inconvenience you experienced. We appreciate constructive criticism and also your kind notes where things went well for you during your stay. I am disappointed we failed to give you... More 

A TripAdvisor Member
1 of 5 stars Reviewed January 18, 2015

Well to start my kids (6&2) had a great time in the Waterpark I would say it's awesome for kids there age.....the bad was when we returned to our room at 10 to put our kids to bed witch was next to impossible because there was a large group down the hall with the kids that were being allowed to... More 

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Royal Oak, Michigan
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed January 9, 2015

((Sigh)).....it's not the Bestwestern "FOR SURE!" By them taking over this land and maintaining it as equal to the Bestwestern they should've done more to accommodate their "ANNUAL PATRONS!!!" This New Years Eve event was a "RECK!" They gave us a "Janky Magician" the same person giving a "puppet show" yet he stood up in the middle of the floor... More 

Was this review helpful? Yes 2
Dan D, General Manager at Sterling Inn, responded to this review

Dear Guest, Thank you for filling out the online survey after your most recent visit to the Sterling Inn on New Year’s Eve. We strive to create enjoyable experiences for every guest and we are sorry to hear that you and your family experienced any less than that. On behalf of the Sterling Inn, I apologize for the inconveniences you... More 

Jackson, Michigan
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 7, 2015

I went with my "whole" family on Christmas day. We reserved 7 rooms and everything seemed ok until that night, my cousin found a bed bug in his bed. I was in the room when a hotel staff person came in to check into it (I went to the room because I had never seen a bed bug). He was... More 

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Dearborn Heights, MI
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed January 5, 2015

We stayed at the Sterling Inn on NY Eve for the past 4 years. The pool was cold last year (2013) but we thought it was a fluke since 2011 and 2012 were fine. We mentioned it when checking out last year but it did not stop us from reserving our stay for 2014. Well, it was cold again. We... More 

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Dan D, General Manager at Sterling Inn, responded to this review

Dear Guest, Thank you for taking the time to share your concerns. I apologize for the less than acceptable experience you had at our Water Park and arcade. David, our Aquatics Director, apologizes for the poor service you received in the arcade. This issue has been addressed with our vendor who services the games. We regret your experience with temperature... More 

Toronto
Contributor
15 reviews 15 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed December 30, 2014

Stayed December 26th to 29th 2014 in room 391. Travelled with 4 kids ranging from 3 to 8 yrs, and 4 adults. Asked for joining rooms and were accommodated. The rooms are large and capable of fitting a cot in them with plenty of room left over. Word of caution - the window opens wide enough for a child to... More 

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Additional Information about Sterling Inn

Address: 34911 Van Dyke Avenue, Sterling Heights, MI 48312
Location: United States > Michigan > Sterling Heights
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Sterling Inn 3*
Number of rooms: 246
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Expedia, Travelocity, Despegar.com, Hotwire, Hotels.com, TripOnline SA, Odigeo and Tingo so you can book your Sterling Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus Sterling Hotel Sterling Heights
Best Western Sterling Hotel
Best Western Sterling Heights
Sterling Heights Best Western
Best Western Sterling Inn Heights

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