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Sterling Inn

34911 Van Dyke Avenue, Sterling Heights, MI 48312
Hotel amenities
Sterling Inn
Best prices for: 1 room 1 guest
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A recent review
5 of 5 stars reviewed 1 week ago
Chipper146 Scranton, Pennsylvania
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361 reviews from our community

Traveler rating
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207
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Scranton, Pennsylvania
Senior Contributor
23 reviews 23 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I've stayed in this hotel for many days on business trips. I've stayed 2 days and I've stayed two weeks. I was always comfortable, the room clean and the facilities always clean and tidy. They have all clean amenities to accommodate your stay.

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Plymouth, Massachusetts
2 reviews
1 of 5 stars Reviewed 2 weeks ago

My family with 2 young boys have stayed at this hotel-waterpark multiple times as a break from the winter and loved it (last time was 3 yrs ago). Hotel has gone wayyy downhill since then. FREEZING water in the waterpark. Used to be nice and warm. I've been to 10 indoor waterparks in my life and this was by far... More 

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Travelers are raving about these Sterling Heights hotels

Detroit, Michigan
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

The worst sleep I have ever had in my life. Still bruised from the springs of the mattress stuck in my back. Tossed and turned! The manager said, " Good thing for you we are remodeling" Starting with the 5th floor on down. Well what good did that do me?

Was this review helpful? Yes 1
Gibraltar, Michigan, United States
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

My husband, 13-month-old daughter and I decided to take a "stay-cation" here February 19th-20th. We made the reservations the day before, and arrived at check-in. We were eager to get to the pool, and that's where we had our first disappointment. The water was so cold, we could barely handle staying in ourselves, let alone letting our baby in the... More 

Was this review helpful? Yes 2
1 review
5 of 5 stars Reviewed 4 weeks ago

please in the beginning my stay started off a little rough but manager fodi and his staff were excellent and professional they did everything to to make my stay a great experience I will return the first chance I get they have clean rooms nice staff and my kids loved the pool and arcade!

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Royal Oak, Michigan
Contributor
13 reviews 13 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 15, 2015

I was here for a wedding and had a very comfortable stay. At the hall, the food was very good. Back in the room, it was very clean. There are also some very good restaurants nearby. Overall, it was a very good value.

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Jackson, Michigan
Senior Contributor
37 reviews 37 reviews
15 hotel reviews
37 helpful votes 37 helpful votes
2 of 5 stars Reviewed January 18, 2015

Our whole family decided to do something different for Christmas this year in lieu of gift swapping and thought a water park would be great. We checked on three different waterparks and selected this hotel based on price. The driving locations were approximately the same. The others were approximately $30 more per night and because we had 7 to 10... More 

Was this review helpful? Yes 1
Dan D, General Manager at Sterling Inn, responded to this review

Dear Guest, Thank you for your comments concerning your stay at the Sterling Inn. I appreciate your taking the time to write and hope you will accept my apologies for any inconvenience you experienced. We appreciate constructive criticism and also your kind notes where things went well for you during your stay. I am disappointed we failed to give you... More 

A TripAdvisor Member
1 of 5 stars Reviewed January 18, 2015

Well to start my kids (6&2) had a great time in the Waterpark I would say it's awesome for kids there age.....the bad was when we returned to our room at 10 to put our kids to bed witch was next to impossible because there was a large group down the hall with the kids that were being allowed to... More 

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Royal Oak, Michigan
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed January 9, 2015 via mobile

((Sigh)).....it's not the Bestwestern "FOR SURE!" By them taking over this land and maintaining it as equal to the Bestwestern they should've done more to accommodate their "ANNUAL PATRONS!!!" This New Years Eve event was a "RECK!" They gave us a "Janky Magician" the same person giving a "puppet show" yet he stood up in the middle of the floor... More 

Was this review helpful? Yes 2
Dan D, General Manager at Sterling Inn, responded to this review

Dear Guest, Thank you for filling out the online survey after your most recent visit to the Sterling Inn on New Year’s Eve. We strive to create enjoyable experiences for every guest and we are sorry to hear that you and your family experienced any less than that. On behalf of the Sterling Inn, I apologize for the inconveniences you... More 

Jackson, Michigan
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 7, 2015

I went with my "whole" family on Christmas day. We reserved 7 rooms and everything seemed ok until that night, my cousin found a bed bug in his bed. I was in the room when a hotel staff person came in to check into it (I went to the room because I had never seen a bed bug). He was... More 

Was this review helpful? Yes 2
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