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Sterling Inn

34911 Van Dyke Avenue, Sterling Heights, MI 48312
Hotel amenities
Sterling Inn
Best prices for: 1 room 1 guest
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A recent review
4 of 5 stars reviewed 2 days ago
Judy M
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369 reviews from our community

Traveler rating
    124
    67
    64
    61
    53
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215
23
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
  • English first
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English first
  • All months
    (369)
  • Mar-May only
    (98)
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    (102)
  • Sep-Nov only
    (79)
  • Dec-Feb only
    (90)
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1 review
4 of 5 stars Reviewed 2 days ago NEW

This hotel was suggested to us by our son's Navy recruiter. Mary, at the front desk made our stay a memorable one. She not assisted us with a nice room, but aided our son with some of his needs for leaving for the Navy the next morning. She helped our family with a military discount, hours for the restaurant, and... More 

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Antigonish, Nova Scotia
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed at this hotel for 3 nights, while in town for a family wedding. It was chosen only for its location, as it was close to both the Church and the Reception site. I am glad I did not read the reviews before hand because I may have second guessed myself!! The room was comfortable and clean. We always... More 

Was this review helpful? Yes 1
Sterling
1 review
2 of 5 stars Reviewed 1 week ago

Banquet room was excellent. The room was disgusting, the floor was sticky, mold in the bathroom. For the price, we should of had a better room. I think the arcade and pool should be available for guests when staying for 2 nights. Very disappointed grandsons. When I booked the room by phone, none of this was explained about the pool... More 

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Travelers are raving about these Sterling Heights hotels

1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

Decided to take my kids to the sterling inn for a night of fun. We got a king room with a pull out couch. I have an infant and the room is very very tight with a pull out open and a pack n play. But that is not what prompted me to write this review. Please see my pictures.... More 

Was this review helpful? Yes 3
Dan D, General Manager at Sterling Inn, responded to this review

Dear ladybuglac. Thank-you very much for your feedback regarding your recent stay. We take both positive and constructive reviews from our guests as an opportunity to improve on our commitment to providing an excellent stay. We are recently under new ownership and in the process of a complete renovation to our guest rooms. This will certainly help us in many... More 

Haskins, Ohio
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed April 13, 2015

The lobby seemed so nice and so I thought the rest of the place would be too. Boy was a I wrong! Should have known when we went to check in at 5pm and the rooms should be ready at 3pm and they had to actually run upstairs to check the status of the room instead of looking at a... More 

Was this review helpful? Yes 1
Dan D, General Manager at Sterling Inn, responded to this review

Dear CassandraM83, Thank-you for taking the time to review our property. Above all else cleanliness is certainly the highest expectation you can have as a guest. I am sorry we failed in this area in particular. I'm excited that we recently hired an Executive Housekeeper that has already made a huge difference in the cleanliness of not only our guestrooms,... More 

Commerce Township, Michigan
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed April 13, 2015

I travel a great deal for work an have been fortunate enough to stay in some of the best hotels in this country, I have also stayed in my share of lower end but clean hotels while traveling to lacrosse and hockey tournaments - this place was neither! While I wasn't expecting a 5 star hotel, this place is a... More 

Was this review helpful? Yes 2
Dan D, General Manager at Sterling Inn, responded to this review

Dear Siobhan J, I can appreciate the candor of your review and I want you to know we are taking your feedback very seriously. We are addressing both the cleanliness of our public spaces and guest rooms, as well as the safety and security issues you mentioned with the locks. Above all else it is a disappointment to me to... More 

Eastpointe, Michigan
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 9, 2015

Us and pretty much everyone else in the hotel had to wait more than 24 hours for towels! There were no clean towels from the time I checked in to the time we checked out! The manger never offered any comps for the inconvenience! The staff has no idea what customer service is! There were bags or trash and sheets... More 

Was this review helpful? Yes 1
Dan D, General Manager at Sterling Inn, responded to this review

Dear Unique277, We always look forward to the reviews on our property to improve our level of service. Although disappointing to hear that your experience was less than what you expected, I can assure you we are addressing all issues that relate to giving excellent customer service so that we can improve on it going forward. We are also monitoring... More 

Saginaw
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed March 30, 2015

Not to impressed with our stay. We stayed there because of the water slide and they kept shutting it down. The toilet seat in our room was loose. The running track was wet so people kept falling. Nobody should be aloud on the track when they have wet suits on. The video games in the arcade ate the coins or... More 

Was this review helpful? Yes 3
Dan D, General Manager at Sterling Inn, responded to this review

Dear TammySchneider09, We appreciate that you took the time to give us feedback of your recent stay. I am very sorry that your did not experience a satisfying stay. I can definitely assure you that we have taken care of the loose toilet seat as well as the issues you had in our waterpark. Although we do charge for the... More 

Scranton, Pennsylvania
Senior Contributor
23 reviews 23 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed March 20, 2015

I've stayed in this hotel for many days on business trips. I've stayed 2 days and I've stayed two weeks. I was always comfortable, the room clean and the facilities always clean and tidy. They have all clean amenities to accommodate your stay.

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Plymouth, Massachusetts
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed March 9, 2015

My family with 2 young boys have stayed at this hotel-waterpark multiple times as a break from the winter and loved it (last time was 3 yrs ago). Hotel has gone wayyy downhill since then. FREEZING water in the waterpark. Used to be nice and warm. I've been to 10 indoor waterparks in my life and this was by far... More 

Was this review helpful? Yes 2
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