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Sterling Inn

34911 Van Dyke Avenue, Sterling Heights, MI 48312
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Sterling Inn
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A recent review
5 of 5 stars reviewed 3 days ago
Wendy A Royal Oak, Michigan
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383 Reviews from our TripAdvisor Community

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Traveler rating
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225
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
  • English first
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  • All months
    (383)
  • Mar-May only
    (99)
  • Jun-Aug only
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  • Dec-Feb only
    (90)
All months
1 of 5 stars Reviewed 2 days ago NEW

Not worth the money, place is falling apart, water park is not worth it at all!! I am not a picky person but this place is bad. Better off with a hotel with just a plain pool. I read the rest of the reviews and thought after seeing all the pictures of the place online that it would be okay... More 

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Royal Oak, Michigan
5 of 5 stars Reviewed 3 days ago NEW

The staff is friendly and willing to help with any needs. Needed extra towels and they were delivered to the room in a timely manner. The rooms are fabulous and the beds were comfortable. The water parked rocked and kept the kids going all day.

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Traverse City, Michigan
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

When we went they were about half way through renovating all the rooms. We got a renovated room and it was a good standard clean hotel room. The pool area is just outstanding for the kids and the staff in general were great. The only complaint there would be the "maintenance" they did every few hours in the pool area.... More 

Was this review helpful? Yes 1
Pontiac, Michigan
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This hotel was equip to handle a convention. They open new renovated rooms that's was not ready. They had sheets on the window. There was no remote in the room. They did come up and bring a remote the also put some dark table cloths up to the window so that it could be darker. They tried but they need... More 

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Detroit, Michigan
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

this hotel is in desperate need of major upgrades. The tub was stained with dirt, the carpet was filthy with a big hole in it. The Ice bucket was dirty. The let out bed mattress was visibly dirty the mattress was too old and worn out. I felt the support bars while laying in it. The couch was something that... More 

Was this review helpful? Yes 2

Travelers are raving about these Sterling Heights hotels

Michigan
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

stayed at Sterling inn and the room was dirty, tub and sink was dirty. mold in bathroom. remote did not work with TV. front desk did not care on my concern and said they will be renovating soon. Wanted me to fix the remote and change the batteries at 11 PM at night.

Was this review helpful? Yes 1
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Room was average. Pool area closes very earl as well as arcade so plan other events for your family after 9pm. Kids very pleased with pool area and i had a toddler and pre teens. Door knob broke in our room to get out but soon as i called maintenance arrived within 5 minutes. Nice stay no riff raff. Felt... More 

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

The worst hotel i've stayed in in a very long time. I was tucking in the sheet when a candy wrapper fell out from the mattress. I lifted up the mattress and found chips, napkins, more candy wrappers and dead bugs. Some bugs were black and others looked liked large lice. The whole hotel part smell of mold and pee.... More 

Was this review helpful? Yes 1
Michigan
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed June 17, 2015

Run away! Horrible place. Worked with them for 10 months planning my wedding which was held May 16th. We got a decent refund for all the things they messed up so much!!! I think we should have gotten more $ back but I was beyond upset and was done fighting with them. Besides how can you compensate making a bride... More 

Was this review helpful? Yes 3
Saginaw
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed June 14, 2015

Dirty linens where outside our door upon arrival. The last guest's garbage was still in the shower as well as some mold. There was a "foreign substance" on the bathroom tile. Bathroom ceiling had a crack in it all the way across, looks like someone slapped some mud on it and called it good. There was litter all the way... More 

Was this review helpful? Yes 2
Dan D, General Manager at Sterling Inn, responded to this review

Dear cheermom70 Thank-you for taking the time to review our hotel. Certainly the experience you had with your guestroom was a disappointment to you and is to us as well. I can assure you that the cleanliness of our property has become our number one priority and your satisfaction and those of all of our guests is imperative to our... More 

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