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All 7 Sterling Heights hotels

BEST WESTERN PLUS Sterling Inn

3.0 of 5 Hotel   |   34911 Van Dyke Avenue, Sterling Heights, MI 48312
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A recent review
5 of 5 stars reviewed 2 days ago
Gloria J Highland Park, United States
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291 people have reviewed this hotel

Traveler rating
    105
    57
    50
    44
    35
See reviews for
158
20
7
38
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • German first
  • Any
English first
Highland Park, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

This was the best experience I've had in many years. I really appreciated the staff and their caring and pleasantness. Everyone was extremely nice and their courtesy was excellent. When we ask for directions or where was a specific place. They were eager to direct and show us which way to go. The rooms were excellent and we found everything... More

Review collected in partnership with Best Western

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Detroit, Michigan, United States
Contributor
13 reviews 13 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

My entire family recently stayed at this hotel for our family reunion. Compared to any other hotel in the metro area THIS ONE by far is the best for hosting events like a family reunion. It is very clean, roomy, and the indoor water park sets it apart from anything else. Very close to Wal-Mart and other shopping. Also across... More

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Lincoln Park, Michigan
1 review
5 of 5 stars Reviewed 1 week ago via mobile

We stayed overnight and it was excellent! The service was outstanding from the moment we walked up to the front desk. The front desk was very friendly and every employee we talked to was nice and hospitable. Our room was very clean and spacious. The beds were so comfortable! The water park was so much fun for the entire family.... More

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Clinton Township, Michigan
1 review
3 of 5 stars Reviewed 1 week ago

The first few times that I stayed here, they put us on the first floor which has the updated rooms that you see in the pictures provided by Best Western - which are nice. However, on our most recent stay we were unfortunate enough to stay the rooms on the third floor which are incredibly dingy, dirty and definitely not... More

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Saddle Brook, New Jersey
Contributor
15 reviews 15 reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel was very noisy the 2 nights we stayed there. Also, no one cleaned our room after the first night. We had to call the front desk twice because we had no clean towels for the next morning. The good part is that the room was clean (when we checked in), spacious and the hotel is in a good... More

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Dan D, General Manager at BEST WESTERN PLUS Sterling Inn, responded to this review

Thank you for taking the time to fill out a survey about your stay. Unfortunately it looks like we may have missed your room on your second night. We will do our best to make sure no room gets missed. Thank you More

Sterling Heights, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

Wanted to take my son on a quick, overnight, relatively inexpensive outing and this hotel was it. The room was clean and the water park provided hours of entertainment for my 11 year old and the game room added to the fun. Would consider staying here again.

Review collected in partnership with Best Western

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Dan D, General Manager at BEST WESTERN PLUS Sterling Inn, responded to this review

I'm glad you and your family had a fun time in our facility. We hope to see you again. We do offer a day use package at our hotel. Just give us a call and our front desk will be more than happy to inform you of our packages. Thanks More

Aylmer, Ontario, Canada
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We stayed two nights for pleasure travel got the room on Priceline for $69. The hotel is old and tired looking. In our room the paint on the walls had been spot painted and looked horrible. As others have noted there was an incredibly strong odour of chlorine or cleaning solution. We had to leave our windows open the whole... More

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Travelers are raving about these Sterling Heights hotels

sterling heights, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

This hotel Had very friendly staff and was very clean! Me and my boyfriend went to stay here for the water park and I do have to say it was fun. but the water park was smaller then they described it to be and the bottom of the pool was all falling apart and the sides of the pool were... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Tuscaloosa, Alabama
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

Will never stay here again. It is a two star at best. The internet didn't work. I could only have one device connected at best. The room only had a few channels and the carpet was nasty. Thought i should at least leave my socks on. Coffee was subpar.

Was this review helpful? Yes 1
Dan D, General Manager at BEST WESTERN PLUS Sterling Inn, responded to this review

Dear William M, Thank you for filling out a survey about out Hotel. I am sorry that the Wi-Fi connectivity in your room was so low. We are currently improving our Wi-Fi system as well as replacing our carpet in our rooms. Thank you Dan Duffy More

Toronto
Top Contributor
55 reviews 55 reviews
13 hotel reviews
37 helpful votes 37 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I was expecting to see a decent hotel for the price I paid ($140 per night); however, the hotel was very old, you can smell the dirty carpet, dirty sheets, and see the old furniture! The restaurant smells bad, however the service was good, but NO breakfast included!... water park? They kicked out the kids at 3:00PM for a reason... More

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Dan D, General Manager at BEST WESTERN PLUS Sterling Inn, responded to this review

Let me first apologize about the subpar experience during your stay at The Best Western Plus. Your review is appreciated and we are very sorry about your experience during your stay. Although we cannot change what happened during your last visit; we would like you to give us another chance. Please contact us directly about a future reservation as I... More

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Additional Information about BEST WESTERN PLUS Sterling Inn

Address: 34911 Van Dyke Avenue, Sterling Heights, MI 48312
Phone Number:
Location: United States > Michigan > Sterling Heights
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN PLUS Sterling Inn 3*
Reservation Options:
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Also Known As:
Best Western Plus Sterling Hotel Sterling Heights
Best Western Sterling Hotel
Best Western Sterling Heights
Sterling Heights Best Western
Best Western Sterling Inn Heights

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Located in Sterling Heights Michigan, just 1 mile from Warren and 15 minutes from downtown Detroit, the BEST WESTERN PLUS Sterling Inn is a full-service hotel committed to providing the best in customer service and amenities at an affordable rate. Guests staying at this Sterling Heights area hotel will appreciate being close to a variety of key corporate facilities including BAE, TACOM, TARDEC, GM TECH CENTER, Chrysler, as well as Detroit attractions including the Detroit Institute of the Arts, the Joe Louis Arena and the Oakland Mall.The BEST WESTERN PLUS Sterling Inn offers a wide variety of amenities to ensure a comfortable stay including a 24-hour fitness center, full business services, meeting and conference facilities accommodating up to 2000 people and a grand ballroom. Guests will also enjoy the heated indoor deluxe water park featuring a 5,000 square foot swimming pool, three-story water slide, Lazy River, Bubble Seats and more! The hotel offers well-appointed guest rooms and suites, each fully-equipped with 42-inch flat screen televisions with cable satellite and HBO® and wireless high-speed Internet access. ... more   less 
Number of rooms
246

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