We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 7 Sterling Heights hotels

BEST WESTERN PLUS Sterling Inn

3.0 of 5 Hotel   |   34911 Van Dyke Avenue, Sterling Heights, MI 48312
Hotel website
Hotel deals
Hotel amenities
Offers & Announcements
Low Rate, Guaranteed
Save Saved
You added BEST WESTERN PLUS Sterling Inn to your Saves list
BEST WESTERN PLUS Sterling Inn
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
55%
A recent review
5 of 5 stars reviewed yesterday
Jonathon83 Lincoln Park, Michigan
  • Reviews (288)
  • Photos (73)
  • Amenities
  • Q&A
  • Room tips (37)
  • Location
  • More
Write a Review

288 people have reviewed this hotel

Traveler rating
    104
    56
    49
    44
    35
See reviews for
155
20
7
38
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • German first
  • Any
English first
Lincoln Park, Michigan
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

We stayed overnight and it was excellent! The service was outstanding from the moment we walked up to the front desk. The front desk was very friendly and every employee we talked to was nice and hospitable. Our room was very clean and spacious. The beds were so comfortable! The water park was so much fun for the entire family.... More

Was this review helpful? Yes
Saddle Brook, New Jersey
Contributor
14 reviews 14 reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The hotel was very noisy the 2 nights we stayed there. Also, no one cleaned our room after the first night. We had to call the front desk twice because we had no clean towels for the next morning. The good part is that the room was clean (when we checked in), spacious and the hotel is in a good... More

Was this review helpful? Yes
Dan D, General Manager at BEST WESTERN PLUS Sterling Inn, responded to this review

Thank you for taking the time to fill out a survey about your stay. Unfortunately it looks like we may have missed your room on your second night. We will do our best to make sure no room gets missed. Thank you More

Sterling Heights, United States
1 review
3 of 5 stars Reviewed 1 week ago NEW

Wanted to take my son on a quick, overnight, relatively inexpensive outing and this hotel was it. The room was clean and the water park provided hours of entertainment for my 11 year old and the game room added to the fun. Would consider staying here again.

Review collected in partnership with Best Western

Was this review helpful? Yes
Dan D, General Manager at BEST WESTERN PLUS Sterling Inn, responded to this review

I'm glad you and your family had a fun time in our facility. We hope to see you again. We do offer a day use package at our hotel. Just give us a call and our front desk will be more than happy to inform you of our packages. Thanks More

Aylmer, Ontario, Canada
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 1 week ago

We stayed two nights for pleasure travel got the room on Priceline for $69. The hotel is old and tired looking. In our room the paint on the walls had been spot painted and looked horrible. As others have noted there was an incredibly strong odour of chlorine or cleaning solution. We had to leave our windows open the whole... More

Was this review helpful? Yes

Travelers are raving about these Sterling Heights hotels

sterling heights, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

This hotel Had very friendly staff and was very clean! Me and my boyfriend went to stay here for the water park and I do have to say it was fun. but the water park was smaller then they described it to be and the bottom of the pool was all falling apart and the sides of the pool were... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Tuscaloosa, Alabama
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

Will never stay here again. It is a two star at best. The internet didn't work. I could only have one device connected at best. The room only had a few channels and the carpet was nasty. Thought i should at least leave my socks on. Coffee was subpar.

Was this review helpful? Yes 1
Dan D, General Manager at BEST WESTERN PLUS Sterling Inn, responded to this review

Dear William M, Thank you for filling out a survey about out Hotel. I am sorry that the Wi-Fi connectivity in your room was so low. We are currently improving our Wi-Fi system as well as replacing our carpet in our rooms. Thank you Dan Duffy More

Toronto
Top Contributor
55 reviews 55 reviews
13 hotel reviews
37 helpful votes 37 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I was expecting to see a decent hotel for the price I paid ($140 per night); however, the hotel was very old, you can smell the dirty carpet, dirty sheets, and see the old furniture! The restaurant smells bad, however the service was good, but NO breakfast included!... water park? They kicked out the kids at 3:00PM for a reason... More

Was this review helpful? Yes
Dan D, General Manager at BEST WESTERN PLUS Sterling Inn, responded to this review

Let me first apologize about the subpar experience during your stay at The Best Western Plus. Your review is appreciated and we are very sorry about your experience during your stay. Although we cannot change what happened during your last visit; we would like you to give us another chance. Please contact us directly about a future reservation as I... More

Westerville, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 5 weeks ago

I reserved this room using my reward points. Upon arriving, the check-in clerk stated that I needed a voucher for the free room which I never needed before. I had to contact the Best Western Rewards program customer service phone number and explain the situation to them. Customer service did an excellent job helping me out, and spoke to the... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Dan D, General Manager at BEST WESTERN PLUS Sterling Inn, responded to this review

Hi Rebecca, I want to apologize for the issues you had at check in. Please contact our Front Office Manager directly as we would like to issue back some points for you for the troubles you had during your stay. Dan Duffy More

Sebring, FL, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 5 weeks ago

Not a good experience; old tired hotel; poor amenities; couldn't even open the bathroom door completely. If you need any walking aids you could not even enter the bathroom. Hallways dirty; mirrors had not been cleaned in many months or more. Half of the water park area was closed and we had not been advised before arrival. Cost of the... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
T.o.
Senior Contributor
32 reviews 32 reviews
20 hotel reviews
28 helpful votes 28 helpful votes
1 of 5 stars Reviewed May 23, 2014

Stayed at the Best Western Sterling Heights during for a weekend in May. The hotel is generally well located to malls, restaurants and the main roads. The hotel was booked solid the days I was there as the majority of clients were using the water park that was attached. The majority of the reviews on this site talk about the... More

Was this review helpful? Yes 2
Owners: What's your side of the story?
If you own or manage BEST WESTERN PLUS Sterling Inn, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to BEST WESTERN PLUS Sterling Inn? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN PLUS Sterling Inn

Address: 34911 Van Dyke Avenue, Sterling Heights, MI 48312
Phone Number:
Location: United States > Michigan > Sterling Heights
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN PLUS Sterling Inn 3*
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Hotels.com, Booking.com, Orbitz, Tingo, Expedia, Despegar.com, BookingOdigeoWL, Agoda, Venere and Otel so you can book your BEST WESTERN PLUS Sterling Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus Sterling Hotel Sterling Heights
Best Western Sterling Hotel
Best Western Sterling Heights
Sterling Heights Best Western
Best Western Sterling Inn Heights

73 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (41)
Viewed
Room/suite (9)
Viewed
Hotel & grounds (9)
Viewed
Pool/beach area (4)
Viewed
2:42
Videos (1)
Viewed
Family/play areas (1)
Viewed
Other (17)

Management photos: Courtesy of the property manager

Viewed
All management photos (33)
Viewed
Pool/beach area (4)
Viewed
Room/suite (10)
Viewed
Bathroom (1)
Viewed
Family/play areas (3)
Viewed
Hotel & grounds (7)
Viewed
Dining (2)
Viewed
Other (6)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Located in Sterling Heights Michigan, just 1 mile from Warren and 15 minutes from downtown Detroit, the BEST WESTERN PLUS Sterling Inn is a full-service hotel committed to providing the best in customer service and amenities at an affordable rate. Guests staying at this Sterling Heights area hotel will appreciate being close to a variety of key corporate facilities including BAE, TACOM, TARDEC, GM TECH CENTER, Chrysler, as well as Detroit attractions including the Detroit Institute of the Arts, the Joe Louis Arena and the Oakland Mall.The BEST WESTERN PLUS Sterling Inn offers a wide variety of amenities to ensure a comfortable stay including a 24-hour fitness center, full business services, meeting and conference facilities accommodating up to 2000 people and a grand ballroom. Guests will also enjoy the heated indoor deluxe water park featuring a 5,000 square foot swimming pool, three-story water slide, Lazy River, Bubble Seats and more! The hotel offers well-appointed guest rooms and suites, each fully-equipped with 42-inch flat screen televisions with cable satellite and HBO® and wireless high-speed Internet access. ... more   less 
Number of rooms
246

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer