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All 7 Sterling Heights hotels

TownePlace Suites Detroit Sterling Heights

2.0 of 5 Hotel   |   14800 Lakeside Circle, Sterling Heights, MI 48313
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83%
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 5 days ago
Heather C
  • Overview
  • Reviews (54)
  • Photos (39)
  • Amenities
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  • Room tips (16)
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54 people have reviewed this hotel

Traveler rating
    18
    27
    6
    1
    2
See reviews for
20
7
3
12
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Any
English first
1 review
3 of 5 stars Reviewed 5 days ago NEW

I stayed at this hotel for 3 days. It was ok. When I left I got an extra $50.00 fee for housekeeping. No way to fight it, no way for them to tell me why. The only think was my fiancé surprised me with rose petals that could be vacuumed up I even left the cleaning lady a $10.00 tip... More

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Jeremy S, General Manager at TownePlace Suites Detroit Sterling Heights, responded to this review

Thank you for your input Heather. We do not make a habit of adding "extras" to any guests bill. Only in extreme circumstances would we resort to an extra fee for cleaning. Small items such as rose petals or confetti cannot be picked up with a vacuum. We actually have to manually remove each and every item by hand or... More

2 reviews
1 of 5 stars Reviewed 1 week ago

The hotel needs updating. Well used. Beds are doubles. Very small room. Comforter had red stains on it. Complained at desk and they didn't,t seem concerned. Gave me another one! Was so glad when morning arrived to get out of there. The walk away breakfast was junk food. Did not feel safe in the parking lot. It is very close... More

Was this review helpful? Yes 1
Jeremy S, General Manager at TownePlace Suites Detroit Sterling Heights, responded to this review

Thank you so much for your response Gayle. We truly do use the information gained from our reviews to improve the quality of services and amenities that we provide to all of our guests. I have informed the necessary departments of your concerns, and we are acting on that information. We take pride in our property and can assure you... More

Woburn, Massachusetts
Contributor
13 reviews 13 reviews
3 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I was in the sterling heights area , several weeks for business purposes, and stayed long term at the TownePlace Suites as it was convenient to all major routes, Detroit Arsenal, and DAU. This facility is also on Hall Road, near shopping and restaurants. Hall Road is a few miles long, and just PACKED with places to eat, and places... More

Was this review helpful? Yes 1
PENNSYLVANIA
Contributor
14 reviews 14 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 18, 2014

We were in Michigan to purchase a boat, and the seller suggested we stay at the TownePlace Suites as it was on Hall Road, near shopping and restaurants. Hall Road is a few miles long, and just PACKED with places to eat, and places to shop. Our room at the Towne Place was excellent! It had an L shaped desk,... More

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Perry, Michigan
2 reviews
4 of 5 stars Reviewed June 17, 2014

We just stayed Saturday June 14th 2014 in a 2 bedroom suite. There ended up only being my husband and I and our 14 yr old daughter. The room was excellent, clean and very comfortable. We relaxed by the pool and had plenty of choices for evening activities in the area. We didn't make it to the breakfast in the... More

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Oshawa, Canada
1 review
5 of 5 stars Reviewed March 16, 2014

Excellent location for shopping, eating out or in. The kitchen was equipped for all your needs including a dish washer, t towels ,dish detergent. We had one of the best nights sleep...the pillows were like marshmallows. The staff were friendly and helpful.

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T.o.
Senior Contributor
33 reviews 33 reviews
21 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed March 9, 2014

Stayed at the TownePlace Suites in Sterling Heights at the beginning of March. The property is just on the outside of the Lakeside Mall and thus is convenient for shopping. Its also off Hall Road which is convenient for shopping and dining. However, the traffic is busy on Hall Rd 24/7. I had a basic room with came with a... More

Was this review helpful? Yes 1
Jeremy S, General Manager at TownePlace Suites Detroit Sterling Heights, responded to this review

Thank you for your response. We use the information gathered from all of our reviews to improve our services and amenities for future stays. I have notified the proper departments of the issues you discussed in your review. I am happy that you found our front desk pleasant and our rooms clean. We do have extended stay guests that enjoy... More

Louisville, Kentucky
Contributor
15 reviews 15 reviews
11 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 22, 2014

Friendly staff was very warm and welcoming, showers were "roomy" and had good pressure, clean rooms, the standard room (312) is a bit smaller than other extended stay places I have stayed in and the queen bed is smaller than my queen at home but overall, I really liked this hotel. I'd stay again! This is not a hotel issue... More

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London, Canada
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 13, 2013 via mobile

Great rooms with sitting area and complete kitchen. Staff are wonderful We have stayed here many times and never had a complaint. Lots of great dining choices nearby. The 2 bedroom suites are fantastic for a family or 2 couples.

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Clinton Township, Michigan, United States
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed November 2, 2013

We had a 23 day gap between homes. I booked this hotel online and got a great rate. But before I booked, we came to look at the place to make sure that this is a place we would want to stay at for 23 days. We liked it before we even moved in! Since we have been here, I... More

Was this review helpful? Yes 1
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Additional Information about TownePlace Suites Detroit Sterling Heights

Address: 14800 Lakeside Circle, Sterling Heights, MI 48313
Phone Number:
Location: United States > Michigan > Sterling Heights
Price Range (Based on Average Rates): $$
Hotel Class:2 star — TownePlace Suites Detroit Sterling Heights 2*
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Also Known As:
Towneplace Suites Detroit Sterling Heights Hotel Sterling Heights
Towneplace Suites Sterling Heights

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Class
Number of rooms
95

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