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All 7 Sterling Heights hotels

TownePlace Suites Detroit Sterling Heights

2.0 of 5 Hotel   |   14800 Lakeside Circle, Sterling Heights, MI 48313
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Certificate of Excellence 2014
A recent review
3 of 5 stars Reviewed July 23, 2014
Heather C
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55 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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Halifax, Canada
Top Contributor
84 reviews 84 reviews
26 hotel reviews
63 helpful votes 63 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

I have stayed a couple of TownPlace properties in the last year and they are all starting to show their age. This one even more so. There were stains on the furniture and our room appeared to have not been vacuumed. I mentioned this in the morning and they were kind enough to give us a few extra points for... More

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Jeremy S, General Manager at TownePlace Suites Detroit Sterling Heights, responded to this review

Thank you for your feedback. I have contacted the housekeeping department regarding your concerns. We will take the appropriate action to resolve your issue for future guests. We are truly proud of our hotel and location. I am pleased to inform you that we are scheduled to receive a renovation in the near future. I hope you will visit us... More

1 review
3 of 5 stars Reviewed July 23, 2014

I stayed at this hotel for 3 days. It was ok. When I left I got an extra $50.00 fee for housekeeping. No way to fight it, no way for them to tell me why. The only think was my fiancé surprised me with rose petals that could be vacuumed up I even left the cleaning lady a $10.00 tip... More

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Jeremy S, General Manager at TownePlace Suites Detroit Sterling Heights, responded to this review

Thank you for your input Heather. We do not make a habit of adding "extras" to any guests bill. Only in extreme circumstances would we resort to an extra fee for cleaning. Small items such as rose petals or confetti cannot be picked up with a vacuum. We actually have to manually remove each and every item by hand or... More

2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 17, 2014

The hotel needs updating. Well used. Beds are doubles. Very small room. Comforter had red stains on it. Complained at desk and they didn't,t seem concerned. Gave me another one! Was so glad when morning arrived to get out of there. The walk away breakfast was junk food. Did not feel safe in the parking lot. It is very close... More

Was this review helpful? Yes 1
Jeremy S, General Manager at TownePlace Suites Detroit Sterling Heights, responded to this review

Thank you so much for your response Gayle. We truly do use the information gained from our reviews to improve the quality of services and amenities that we provide to all of our guests. I have informed the necessary departments of your concerns, and we are acting on that information. We take pride in our property and can assure you... More

Woburn, Massachusetts
Contributor
13 reviews 13 reviews
3 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed June 27, 2014

I was in the sterling heights area , several weeks for business purposes, and stayed long term at the TownePlace Suites as it was convenient to all major routes, Detroit Arsenal, and DAU. This facility is also on Hall Road, near shopping and restaurants. Hall Road is a few miles long, and just PACKED with places to eat, and places... More

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PENNSYLVANIA
Contributor
14 reviews 14 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 18, 2014

We were in Michigan to purchase a boat, and the seller suggested we stay at the TownePlace Suites as it was on Hall Road, near shopping and restaurants. Hall Road is a few miles long, and just PACKED with places to eat, and places to shop. Our room at the Towne Place was excellent! It had an L shaped desk,... More

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Perry, Michigan
2 reviews
4 of 5 stars Reviewed June 17, 2014

We just stayed Saturday June 14th 2014 in a 2 bedroom suite. There ended up only being my husband and I and our 14 yr old daughter. The room was excellent, clean and very comfortable. We relaxed by the pool and had plenty of choices for evening activities in the area. We didn't make it to the breakfast in the... More

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Oshawa, Canada
1 review
5 of 5 stars Reviewed March 16, 2014

Excellent location for shopping, eating out or in. The kitchen was equipped for all your needs including a dish washer, t towels ,dish detergent. We had one of the best nights sleep...the pillows were like marshmallows. The staff were friendly and helpful.

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T.o.
Senior Contributor
33 reviews 33 reviews
21 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed March 9, 2014

Stayed at the TownePlace Suites in Sterling Heights at the beginning of March. The property is just on the outside of the Lakeside Mall and thus is convenient for shopping. Its also off Hall Road which is convenient for shopping and dining. However, the traffic is busy on Hall Rd 24/7. I had a basic room with came with a... More

Was this review helpful? Yes 1
Jeremy S, General Manager at TownePlace Suites Detroit Sterling Heights, responded to this review

Thank you for your response. We use the information gathered from all of our reviews to improve our services and amenities for future stays. I have notified the proper departments of the issues you discussed in your review. I am happy that you found our front desk pleasant and our rooms clean. We do have extended stay guests that enjoy... More

Louisville, Kentucky
Contributor
17 reviews 17 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 22, 2014

Friendly staff was very warm and welcoming, showers were "roomy" and had good pressure, clean rooms, the standard room (312) is a bit smaller than other extended stay places I have stayed in and the queen bed is smaller than my queen at home but overall, I really liked this hotel. I'd stay again! This is not a hotel issue... More

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London, Canada
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 13, 2013 via mobile

Great rooms with sitting area and complete kitchen. Staff are wonderful We have stayed here many times and never had a complaint. Lots of great dining choices nearby. The 2 bedroom suites are fantastic for a family or 2 couples.

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Additional Information about TownePlace Suites Detroit Sterling Heights

Address: 14800 Lakeside Circle, Sterling Heights, MI 48313
Phone Number:
Location: United States > Michigan > Sterling Heights
Price Range (Based on Average Rates): $$
Hotel Class:2 star — TownePlace Suites Detroit Sterling Heights 2*
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Also Known As:
Towneplace Suites Detroit Sterling Heights Hotel Sterling Heights
Towneplace Suites Sterling Heights

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Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
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95

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