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All 7 Sterling Heights hotels

TownePlace Suites Detroit Sterling Heights

2.0 of 5 Hotel   |   14800 Lakeside Circle, Sterling Heights, MI 48313
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Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 weeks ago
Sue H Glencoe, Ontario, Canada
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58 reviews from our community

Traveler rating
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    29
    6
    2
    2
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23
7
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Glencoe, Ontario, Canada
Senior Contributor
31 reviews 31 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is the place you want to be after a long drive and a significant amount of walking around the great malls in the area. Our room was on the 3rd floor and the window over-looked the Clinton River. We could watch TV and see the river at the same time. The suites are fully stocked with all the necessary... More

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Albany, Georgia
Contributor
17 reviews 17 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I'll start off with the cons about this hotel. The walls are kinda thin so as you walk by rooms you can actually hear conversations, and stuff going on within their rooms. The breakfast is also kind of junky, and the regular house coffee is always empty. Now the good stuff...The location is great directly across the street from the... More

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toronto
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 2, 2014

We enjoyed our stay immensely. Great value for an efficiency room. Outdoor pool is quite small but kitted out with lots of things to float in /play with. Staff was great. Fantastic location for shopping and restaurants. Both are within walking distance and a great variety within a 5 minute drive. We would stay here again for sure.

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Halifax, Canada
Top Contributor
84 reviews 84 reviews
26 hotel reviews
66 helpful votes 66 helpful votes
2 of 5 stars Reviewed August 27, 2014

I have stayed a couple of TownPlace properties in the last year and they are all starting to show their age. This one even more so. There were stains on the furniture and our room appeared to have not been vacuumed. I mentioned this in the morning and they were kind enough to give us a few extra points for... More

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Jeremy S, General Manager at TownePlace Suites Detroit Sterling Heights, responded to this review

Thank you for your feedback. I have contacted the housekeeping department regarding your concerns. We will take the appropriate action to resolve your issue for future guests. We are truly proud of our hotel and location. I am pleased to inform you that we are scheduled to receive a renovation in the near future. I hope you will visit us... More

1 review
3 of 5 stars Reviewed July 23, 2014

I stayed at this hotel for 3 days. It was ok. When I left I got an extra $50.00 fee for housekeeping. No way to fight it, no way for them to tell me why. The only think was my fiancé surprised me with rose petals that could be vacuumed up I even left the cleaning lady a $10.00 tip... More

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Jeremy S, General Manager at TownePlace Suites Detroit Sterling Heights, responded to this review

Thank you for your input Heather. We do not make a habit of adding "extras" to any guests bill. Only in extreme circumstances would we resort to an extra fee for cleaning. Small items such as rose petals or confetti cannot be picked up with a vacuum. We actually have to manually remove each and every item by hand or... More

2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 17, 2014

The hotel needs updating. Well used. Beds are doubles. Very small room. Comforter had red stains on it. Complained at desk and they didn't,t seem concerned. Gave me another one! Was so glad when morning arrived to get out of there. The walk away breakfast was junk food. Did not feel safe in the parking lot. It is very close... More

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Jeremy S, General Manager at TownePlace Suites Detroit Sterling Heights, responded to this review

Thank you so much for your response Gayle. We truly do use the information gained from our reviews to improve the quality of services and amenities that we provide to all of our guests. I have informed the necessary departments of your concerns, and we are acting on that information. We take pride in our property and can assure you... More

Woburn, Massachusetts
Contributor
16 reviews 16 reviews
3 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed June 27, 2014

I was in the sterling heights area , several weeks for business purposes, and stayed long term at the TownePlace Suites as it was convenient to all major routes, Detroit Arsenal, and DAU. This facility is also on Hall Road, near shopping and restaurants. Hall Road is a few miles long, and just PACKED with places to eat, and places... More

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PENNSYLVANIA
Contributor
14 reviews 14 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 18, 2014

We were in Michigan to purchase a boat, and the seller suggested we stay at the TownePlace Suites as it was on Hall Road, near shopping and restaurants. Hall Road is a few miles long, and just PACKED with places to eat, and places to shop. Our room at the Towne Place was excellent! It had an L shaped desk,... More

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Perry, Michigan
2 reviews
4 of 5 stars Reviewed June 17, 2014

We just stayed Saturday June 14th 2014 in a 2 bedroom suite. There ended up only being my husband and I and our 14 yr old daughter. The room was excellent, clean and very comfortable. We relaxed by the pool and had plenty of choices for evening activities in the area. We didn't make it to the breakfast in the... More

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Oshawa, Canada
1 review
5 of 5 stars Reviewed March 16, 2014

Excellent location for shopping, eating out or in. The kitchen was equipped for all your needs including a dish washer, t towels ,dish detergent. We had one of the best nights sleep...the pillows were like marshmallows. The staff were friendly and helpful.

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Additional Information about TownePlace Suites Detroit Sterling Heights

Address: 14800 Lakeside Circle, Sterling Heights, MI 48313
Location: United States > Michigan > Sterling Heights
Price Range (Based on Average Rates): $$
Hotel Class:2 star — TownePlace Suites Detroit Sterling Heights 2*
Number of rooms: 95
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Also Known As:
Towneplace Suites Detroit Sterling Heights Hotel Sterling Heights
Towneplace Suites Sterling Heights

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