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Holiday Inn Grand Haven - Spring Lake

3.0 of 5 940 W Savidge, Spring Lake, MI 49456
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Holiday Inn Grand Haven - Spring Lake
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Holiday Inn Grand Haven - Spring Lake
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201 reviews from our community

Traveler rating
    77
    61
    29
    16
    18
See reviews for
49
60
3
29
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
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There are newer reviews for Holiday Inn Grand Haven - Spring Lake
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Englewood, Florida
Top Contributor
202 reviews 202 reviews
17 hotel reviews
74 helpful votes 74 helpful votes
2 of 5 stars Reviewed September 27, 2014

I would have rated this a one but Jeffrey the font desk man was great with that said nothing else was above a one very tired old property way over priced both pools were down only one elevator working balconey was a joke will never stay here agian

Was this review helpful? Yes 1
HolidayInnGHSL, Front Office Manager at Holiday Inn Grand Haven - Spring Lake, responded to this review

Thank you for taking the time to leave us your comments! I am very sorry to hear that you did not enjoy your stay with us. While we are an older property, we do take the time to update our amenities, including the pool and elevators. I do apologize that both of the pools were down when you were here... More

Washington DC, District of Columbia
1 review
5 of 5 stars Reviewed September 27, 2014

I made a short notice trip to visit my family last weekend and requested a room last-minute and the receptionist was very accommodating. I was shocked you had a room. During my stay I had very few requests and the room was wonderful. I admit I arrived at 2:00 a.m. and forgot to tell them about my puppy. I stopped... More

Was this review helpful? Yes
HolidayInnGHSL, Front Office Manager at Holiday Inn Grand Haven - Spring Lake, responded to this review

Thank you for taking the time to leave us a review! We are glad to hear that we were able to accommodate you and your furry friend during your stay with us! Our pet rooms are located in a prime location to accommodate all of your four-legged family member needs. We strive to provide world class service at our hotel,... More

Grand Rapids, Michigan
Contributor
11 reviews 11 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed September 21, 2014

A: Pretty spot on Spring Lake; walkable to transient boat slip at Grand Haven City Marina; very clean, quiet, modern room with perfectly firm mattress, high thread count sheets & duvets; helpful, polite staff B: nice breakfast spot with outdoor seating & good coffee though waitstaff were a bit inattentive C: housekeeping staff knocking on the door 20 min prior... More

Was this review helpful? Yes
HolidayInnGHSL, Manager at Holiday Inn Grand Haven - Spring Lake, responded to this review

Thank you for taking the time to leave us your comments! I understand your time is valuable and that you deserve a comfortable and enjoyable stay. I sincerely apologize that our housekeeping staff knocked on your door early. We strive to provide world class service at our property, and I have spoken directly with the staff to ensure we do... More

Indiana
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
5 of 5 stars Reviewed September 20, 2014

Very nice hotel. The only thing is at night the halls were very loud and in the mornings before 8 house cleaning was already vacuuming the hall ways. Other than that awesome area, only a short drive to the beach..

Was this review helpful? Yes
HolidayInnGHSL, Manager at Holiday Inn Grand Haven - Spring Lake, responded to this review

Thank you for taking the time to leave us your comments! We wanted to apologize for the noise issues that occurred during your stay. Our main goal at our property is to provide world class service and to make sure our guests feel comfortable and safe during their stay. We will be passing your comments along to the proper department... More

Leesburg, Florida
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 12, 2014

My family went to this hotel for our grandaughter's wedding. A very nice, clean and friendly hotel. Nice friendly staff, Great restaurant, good food. Beautiful view. We will stay at this hotel again on our next visit to Michigan .No, complains.

Was this review helpful? Yes
HolidayInnGHSL, Front Office Manager at Holiday Inn Grand Haven - Spring Lake, responded to this review

Thank you for taking the time to leave us your comments! We are so glad to hear that you enjoyed your time spent with us during your granddaughter’s wedding! Our charming property is located on the Grand River providing the perfect place for weddings, family reunions, holiday parties, and more! Our award winning restaurant Jack’s is the perfect spot to... More

Senior Contributor
21 reviews 21 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed September 1, 2014 via mobile

In the area for a reunion type event? We found the hotel to be in good physical condition. The room had a good view of the marina and Grand River. Friendly staff. The Restaurant was efficient and the food was very good. We were there on a Thursday and they had a great band playing om the lawn. We will... More

Was this review helpful? Yes
HolidayInnGHSL, Front Office Manager at Holiday Inn Grand Haven - Spring Lake, responded to this review

Thank you for taking the time to leave us a review! I will be sure to pass along your comments to our staff – they will appreciate your kind words! Jack’s restaurant and bar is conveniently located on the water providing beautiful views of the Grand River and on-site marina. We also offer live entertainment on the deck in the... More

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 25, 2014 via mobile

Though the HIE was a nice enough hotel- the service was ok, the restaurant was ok, and the location is convenient for driving to downtown. But just ok. And for over $300/ni in a standard double with a lake view (in which you're told not to open the doors bc of bugs) you still feel like you're in 99/ni motel.... More

Was this review helpful? Yes 1
HolidayInnGHSL, Manager at Holiday Inn Grand Haven - Spring Lake, responded to this review

Thank you for taking the time to share your comments with us. We welcome guest suggestions for change and recoupment and truly value you and your feedback. It enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. Our hotel is a full service property offering breakfast, lunch, and... More

Sterling Heights, Michigan
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 24, 2014

I was enjoying some Pure Michigan time driving down highway 31 when we came across Grand Haven, near Lake Michigan. We didn't have a reservation but we were able to find a very nice, totally renovated hotel in Grand Haven Spring Lake area at the Holiday Inn. Staff was very friendly and rooms were clean and comfortable! Indoor and outdoor... More

Was this review helpful? Yes 2
HolidayInnGHSL, Manager at Holiday Inn Grand Haven - Spring Lake, responded to this review

Thank you for taking the time to leave us your comments! We are so glad to hear that you were able to enjoy your time spent with us. Our charming property is the perfect spot to sit and relax by the indoor and outdoor pools, and Tiki Bar while watching the boats sail by on the Grand River! Our weekly... More

Rockford, Illinois
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed August 19, 2014

One of the few area hotels with an outdoor pool. The boat slips welcome tons of people partying and some great boats to look at. The outdoor Tiki Bar is fun, and the bar scene in general is pretty good. It's a busy place, not a lot of privacy. The balconies are very small and ours had no view. Not... More

Was this review helpful? Yes 2
HolidayInnGHSL, Manager at Holiday Inn Grand Haven - Spring Lake, responded to this review

Thank you for taking the time to leave us a review! We are so glad to hear that you were able to enjoy your time spent with us. Our property is located on the Grand River offering a unique experience and amenities including our outdoor pool and Tiki Bar, and Jack’s Bistro. While we are located just minutes away from... More

Ridgecrest, California
Contributor
18 reviews 18 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 13, 2014

I just missed the city-wide water shut off when I arrived, but there was a note in my room apologizing and promising me water at the front desk. When I called down to the front desk, they apologized for not going to each room and removing that paper in the past half hour. Seriously, only half an hour since the... More

Was this review helpful? Yes 1
HolidayInnGHSL, Manager at Holiday Inn Grand Haven - Spring Lake, responded to this review

Thank you for taking the time to share your comments with us! We are so glad to hear that you had a comfortable and enjoyable stay. Our charming property is located on the Grand River, breathtaking views of the water and on-site marina. Unfortunately we had a city-wide water main break leaving our hotel without water for a few hours.... More

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Additional Information about Holiday Inn Grand Haven - Spring Lake

Address: 940 W Savidge, Spring Lake, MI 49456
Phone Number:
Location: United States > Michigan > Ottawa County > Spring Lake
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Grand Haven - Spring Lake 3*
Number of rooms: 123
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Also Known As:
Holiday Inn Grand Haven - Spring Lake Hotel Spring Lake
Holiday Inn Spring Lake
Spring Lake Holiday Inn

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