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Holiday Inn Grand Haven - Spring Lake

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940 W Savidge, Spring Lake, MI 49456
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Holiday Inn Grand Haven - Spring Lake
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Holiday Inn Grand Haven - Spring Lake
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218 reviews from our community

Traveler rating
    88
    64
    31
    16
    19
See reviews for
51
65
3
35
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
  • All months
    (218)
  • Mar-May only
    (30)
  • Jun-Aug only
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Kalamazoo, Michigan, United States
Senior Contributor
46 reviews 46 reviews
4 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 1 week ago

Wonderful accommodations. First time to grand haven area & it was a very nice & comfortable place to stay. Very friendly staff & quiet rooms. It is located on the river. It is a 4 storyhotel with an elevator. There is a restaurant & lounge. We did not try either of these.

Was this review helpful? Yes
HolidayInnGHSL, Front Office Manager at Holiday Inn Grand Haven - Spring Lake, responded to this review

Happy Anniversary and thank you for taking the time to leave us your comments! We are so happy to hear that you enjoyed your time spent with us! I truly hope we were able to make your anniversary getaway a memorable one. Located on the Grand River, our property offers unique views from both our guestrooms and our on-site restaurant... More 

Austin, Texas
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 of 5 stars Reviewed 1 week ago

Stayed one night. In town for a funeral and had our dog with us. Very convenient room with sliding door to outside. Was easy to unload car and walk dog. The hotel was going to let us keep the dog in the room and have a late check-out but then we didn't need it, but appreciated their willingness to do... More 

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HolidayInnGHSL, Front Office Manager at Holiday Inn Grand Haven - Spring Lake, responded to this review

Thank you for taking the time to leave us a review! We are very sorry to hear about your loss and send our condolences. We are glad to hear that we were able to accommodate you and your furry friend during your stay with us. Our pet rooms are located in a prime location to accommodate all of your four-legged... More 

Bolingbrook, Illinois
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Spent the weekend with old friends and this was a good half way meeting point. I heard one of the staff say they were entirely booked for every weekend starting May1st though the summer. It is a great location but due to how busy it is the place is showing some wear and tear but the rooms were clean and... More 

Was this review helpful? Yes 1
HolidayInnGHSL, Front Office Manager at Holiday Inn Grand Haven - Spring Lake, responded to this review

Thank you for taking the time to leave us your comments! I wanted apologize for the issues you had with noise during your stay. We do try to take care of any issues that are reported as quickly as possible so that our guests can enjoy a comfortable night’s sleep. The feedback we receive from our valued guests, like you,... More 

Onsted, Michigan
Senior Contributor
48 reviews 48 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I would give it 3.5 stars if that option was available. ... Nice place. I have stayed her several times. It's convenient for me as my works Spring Lake branch is within eyesight of the hotel. Price varies a ton. I've been given rates from $70 to 130... it's worth it I guess. You do feel as if you received... More 

Was this review helpful? Yes 1
HolidayInnGHSL, Front Office Manager at Holiday Inn Grand Haven - Spring Lake, responded to this review

Thank you for taking the time to leave us your comments. We are so glad to hear that you enjoyed your recent stay with us. We hope you will continue to choose our hotel on your visits to your Spring Lake branch. We truly hope to see you again soon! Warm Regards, Emily Moore, Director of Rooms More 

Redford, Michigan
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I am a travel agent with a Major travel agency. I could of not be more impressed with the customer service of this hotel. This hotel is great. Not only does it have a nice view of the river, there is an outdoor patio and a very nice bar/restaurant with a view. Very nice. the room was bright with a... More 

Was this review helpful? Yes 1
HolidayInnGHSL, Front Office Manager at Holiday Inn Grand Haven - Spring Lake, responded to this review

Nancy and Jason, Thank you for taking the time to leave us your comments! I am so glad to hear that you enjoyed your stay with us and that I was able to accommodate your special request! We truly appreciate when our guests let us know how much they appreciate our services. I hope you are able to stay with... More 

Converse, Texas
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Everyone was so nice. Check in and out was very smooth. Front desk was great with knowledge about the area. The room was very clean and bed was very comfortable. I love the experience at this hotel. I will be returning later this summer. AWESOME is the only word I can think of!!!

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HolidayInnGHSL, Front Office Manager at Holiday Inn Grand Haven - Spring Lake, responded to this review

Thank you for taking the time to leave us your comments! We truly appreciate hearing when our guests have an enjoyable stay with us. We can’t wait to see you this summer when you can relax by the Tiki Bar and outdoor pool with our signature Rum Bomber and watch the boats sail by while watching the stunning West Michigan... More 

Ortonville, Michigan
Senior Contributor
48 reviews 48 reviews
28 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed March 29, 2015 via mobile

Stayed here on business for 3 mid-week nights in March. After reading other reviews, I asked if I could have a room on the river/water side of the hotel, I'm also a priority club member. I was told "no, unless I wanted to pay an upgrade fee." I didn't want to pay more for my room. I did notice that... More 

Was this review helpful? Yes 1
HolidayInnGHSL, Front Office Manager at Holiday Inn Grand Haven - Spring Lake, responded to this review

Thank you for taking the time to write this review. I sincerely apologize for the issues that you encountered during your recent stay with us. We understand your time is valuable and that you deserve a comfortable and enjoyable stay. I also wanted thank you for being a loyal IHG Rewards member with us. We do have rooms at our... More 

Overland Park, Kansas
Contributor
15 reviews 15 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed March 27, 2015

If you are are going to the Lubber's Cup - avoid this Hotel. It is loud, dirty and rude staff. I have stayed here in past and it has to be one of the worst hotels we have stayed in. As a Hilton Diamond who stays in Hotels every other week, we would highly recommend the Hampton Inn 5 miles... More 

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HolidayInnGHSL, Front Office Manager at Holiday Inn Grand Haven - Spring Lake, responded to this review

Thank you for taking the time to share your comments with us! I wanted to apologize for any issues that occurred during your recent stay with us. Unfortunately we cannot change the circumstances of your stay but we are open to discussions for a mutual resolution and hope that you will choose our property for another future event. We take... More 

Bristol, United Kingdom
Contributor
14 reviews 14 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed March 17, 2015

Stayed here on business twice now and have been pleased that the overall service and experience is a good one. Ask for a lake view if possible, I twice had the view of the highway flyover, it's not noisy but a view across the lake is preferable. Jacks Bar inside the hotel offer a good range of food and drinks... More 

Was this review helpful? Yes
HolidayInnGHSL, Front Office Manager at Holiday Inn Grand Haven - Spring Lake, responded to this review

Thank you for taking the time to leave us a review! We are so glad to hear that you were able to enjoy your time spent with us. Our property is located on the Grand River offering a unique experience from our rooms overlooking the Grand River to our on-site restaurant, Jack’s Bistro and Bar. We hope you are able... More 

Muskegon
Senior Reviewer
9 reviews 9 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 8, 2015

My review is going to be mostly about the pool and hot tub. I've been to several hotels who boast about their pools being heated. Most of the time, they are barely warm. This pool says it is 85 degrees and they are not lying. It is one of the warmest indoor pools I have ever been in and in... More 

Was this review helpful? Yes 1
HolidayInnGHSL, Front Office Manager at Holiday Inn Grand Haven - Spring Lake, responded to this review

Thank you for taking the time to leave us such a nice review! We are so pleased to hear that you enjoyed our property and especially the amenities including our indoor heated pool and hot tub, and on-site restaurant, Jack's. We strive to provide our guests with the world class service they deserve. Thank you for letting us be your... More 

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