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Holiday Inn Grand Haven - Spring Lake

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940 W Savidge, Spring Lake, MI 49456
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Holiday Inn Grand Haven - Spring Lake
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Holiday Inn Grand Haven - Spring Lake
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210 reviews from our community

Traveler rating
    84
    63
    29
    16
    18
See reviews for
50
64
3
31
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Bristol, United Kingdom
Contributor
13 reviews 13 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here on business twice now and have been pleased that the overall service and experience is a good one. Ask for a lake view if possible, I twice had the view of the highway flyover, it's not noisy but a view across the lake is preferable. Jacks Bar inside the hotel offer a good range of food and drinks... More 

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HolidayInnGHSL, Front Office Manager at Holiday Inn Grand Haven - Spring Lake, responded to this review

Thank you for taking the time to leave us a review! We are so glad to hear that you were able to enjoy your time spent with us. Our property is located on the Grand River offering a unique experience from our rooms overlooking the Grand River to our on-site restaurant, Jack’s Bistro and Bar. We hope you are able... More 

Muskegon
Senior Reviewer
9 reviews 9 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My review is going to be mostly about the pool and hot tub. I've been to several hotels who boast about their pools being heated. Most of the time, they are barely warm. This pool says it is 85 degrees and they are not lying. It is one of the warmest indoor pools I have ever been in and in... More 

Was this review helpful? Yes 1
HolidayInnGHSL, Front Office Manager at Holiday Inn Grand Haven - Spring Lake, responded to this review

Thank you for taking the time to leave us such a nice review! We are so pleased to hear that you enjoyed our property and especially the amenities including our indoor heated pool and hot tub, and on-site restaurant, Jack's. We strive to provide our guests with the world class service they deserve. Thank you for letting us be your... More 

2 reviews
5 of 5 stars Reviewed 3 weeks ago

The staff was very friendly and helpful. Our view was the Grand River. Icy and snow covered, but beautiful. Minutes from Lake Michigan. Room was clean, comfortable and quiet. Dinner and breakfast was at Jack's inside the hotel. Breakfast was a very nice buffet. Dinner, my compliments to the chef. Great prime rib and the chef salad rocked! Checking in... More 

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HolidayInnGHSL, Front Office Manager at Holiday Inn Grand Haven - Spring Lake, responded to this review

Thank you for taking the time to leave us your comments! I am so glad to hear that you enjoyed your recent stay at our hotel! The winter months provide us with a snow covered majestic view of the Grand River and surrounding marinas. Our charming property provides fantastic views year-round from our on-site restaurant and bar, Jack’s which features... More 

Zeeland, Michigan
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 5, 2015

This hotel is only 20 miles from our home. We come here often because of the live music they have on the weekends. This is the first time we stayed in the hotel. The front desk was as efficient as possible with a line of NYE guests to check in. The room was comfortable with a mini fridge and better... More 

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HolidayInnGHSL, Front Office Manager at Holiday Inn Grand Haven - Spring Lake, responded to this review

Thank you for taking the time to leave us a review! We are so glad to hear that you were able to enjoy your time spent with us. Our property is located on the Grand River offering a unique experience with a live entertainment on the weekends in Jack’s Bar. We hope you were able to enjoy the New Year’s... More 

Holly
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed December 23, 2014

my wife and i spent 2 nights here. from the moment we checked in until we checked out, we enjoyed a nice,clean room, very friendly and helpful staff (each of them), great food, and entertainment. we had a great dinner at jack's bistro. thank you heather (manager), courtney (our server) and art (the chef) for making our evening so enjoyable.... More 

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HolidayInnGHSL, Front Office Manager at Holiday Inn Grand Haven - Spring Lake, responded to this review

Thank you for taking the time to leave us your comments! I am so glad to hear that you and your wife had a comfortable stay! We value world class service at our property and truly believe in our philosophy of creating a great hotel that guests love. We truly appreciate hearing when our guests have an enjoyable stay with... More 

Rockford, Illinois
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed December 18, 2014

This Holiday Inn Express is great. The staff are extremely friendly and helpful. The rooms are very nice and clean. The work out facility is top notch and then there is Jacks Bar. This is a local hang out and is worth going to. Especially on comedy night. Of course, in the summer, the Tiki Bar is the only place... More 

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HolidayInnGHSL, Front Office Manager at Holiday Inn Grand Haven - Spring Lake, responded to this review

Thank you for taking the time to leave us your comments! We are so glad to hear that you had an enjoyable stay. We strive for world class service at our hotel and are so happy to hear that you had a comfortable stay. Our property offers unique amenities you can’t find anywhere else in the area! Our Tiki bar... More 

Spring Lake, Michigan
Contributor
12 reviews 12 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed December 3, 2014

The hotel is located right on the Grand River, the largest/longest river in the State of Michigan. It is conveniently located where three cities come together (Spring Lake, Ferrysburg, and Grand Haven) and are only divided by the Grand River and the seven mile long lake also called Spring Lake. The Grand River empties into Lake Michigan and there is... More 

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Dublin, Ohio
Contributor
18 reviews 18 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 2, 2014

We stayed here for Thanksgiving last year, and we stayed here again this year. We were not disappointed. Excellent location, clean, friendly staff, everything worked properly in the bathroom, comfortable. We will keep this one in mind again for next year.

Was this review helpful? Yes
HolidayInnGHSL, Front Office Manager at Holiday Inn Grand Haven - Spring Lake, responded to this review

Thank you for taking the time to leave us your comments! I am so glad to hear that you enjoyed your second stay with us! I will be sure to pass along your kind words to our staff – I know they will truly appreciate them! We truly hope to see you back again soon and wish you a very... More 

Marquette, MI
Contributor
11 reviews 11 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 28, 2014

We have family 2 miles from here, so we are visiting hotels in the area often. This property has distinctly upgraded in the last 2 years since the renovations. We had been staying in nearby locations for the last 2 years. We had been unhappy here more than twice. Either management or training practices have drastically changed. The property is... More 

Was this review helpful? Yes
HolidayInnGHSL, Front Office Manager at Holiday Inn Grand Haven - Spring Lake, responded to this review

Thank you for taking the time to leave us your comments! I am so glad to hear that you enjoyed your recent stay with us! We strive for excellence in world class service at our property and I am happy to hear you were treated as such. I will be sure to pass along your kind words to our staff... More 

Terre Haute, Indiana
Contributor
11 reviews 11 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 25, 2014

Stayed here one night recently while in the area on business. The front desk staff, both in the morning and in the evening, was extremely friendly and helpful. Same with the house keeping staff. The room was clean and neat. There was ample parking out front (Important in a snow storm). We weren't there long enough to enjoy the facilities.... More 

Was this review helpful? Yes
HolidayInnGHSL, Front Office Manager at Holiday Inn Grand Haven - Spring Lake, responded to this review

Thank you for taking the time to leave us your comments! I am so glad to hear that you enjoyed your recent stay at our hotel! Our charming property is conveniently located on the Grand River providing breathtaking views of the water and surrounding marina. We are located just minutes away from the downtown Grand Haven area that includes an... More 

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