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Holiday Inn Grand Haven - Spring Lake

3.0 of 5 940 W Savidge, Spring Lake, MI 49456
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Holiday Inn Grand Haven - Spring Lake
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Holiday Inn Grand Haven - Spring Lake
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207 reviews from our community

Traveler rating
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    29
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    18
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49
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Zeeland, Michigan
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 of 5 stars Reviewed January 5, 2015

This hotel is only 20 miles from our home. We come here often because of the live music they have on the weekends. This is the first time we stayed in the hotel. The front desk was as efficient as possible with a line of NYE guests to check in. The room was comfortable with a mini fridge and better... More 

Was this review helpful? Yes
HolidayInnGHSL, Front Office Manager at Holiday Inn Grand Haven - Spring Lake, responded to this review

Thank you for taking the time to leave us a review! We are so glad to hear that you were able to enjoy your time spent with us. Our property is located on the Grand River offering a unique experience with a live entertainment on the weekends in Jack’s Bar. We hope you were able to enjoy the New Year’s... More 

Holly
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed December 23, 2014

my wife and i spent 2 nights here. from the moment we checked in until we checked out, we enjoyed a nice,clean room, very friendly and helpful staff (each of them), great food, and entertainment. we had a great dinner at jack's bistro. thank you heather (manager), courtney (our server) and art (the chef) for making our evening so enjoyable.... More 

Was this review helpful? Yes
HolidayInnGHSL, Front Office Manager at Holiday Inn Grand Haven - Spring Lake, responded to this review

Thank you for taking the time to leave us your comments! I am so glad to hear that you and your wife had a comfortable stay! We value world class service at our property and truly believe in our philosophy of creating a great hotel that guests love. We truly appreciate hearing when our guests have an enjoyable stay with... More 

Rockford, Illinois
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed December 18, 2014

This Holiday Inn Express is great. The staff are extremely friendly and helpful. The rooms are very nice and clean. The work out facility is top notch and then there is Jacks Bar. This is a local hang out and is worth going to. Especially on comedy night. Of course, in the summer, the Tiki Bar is the only place... More 

Was this review helpful? Yes
HolidayInnGHSL, Front Office Manager at Holiday Inn Grand Haven - Spring Lake, responded to this review

Thank you for taking the time to leave us your comments! We are so glad to hear that you had an enjoyable stay. We strive for world class service at our hotel and are so happy to hear that you had a comfortable stay. Our property offers unique amenities you can’t find anywhere else in the area! Our Tiki bar... More 

Spring Lake, Michigan
Contributor
12 reviews 12 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed December 3, 2014

The hotel is located right on the Grand River, the largest/longest river in the State of Michigan. It is conveniently located where three cities come together (Spring Lake, Ferrysburg, and Grand Haven) and are only divided by the Grand River and the seven mile long lake also called Spring Lake. The Grand River empties into Lake Michigan and there is... More 

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Dublin, Ohio
Contributor
18 reviews 18 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 2, 2014

We stayed here for Thanksgiving last year, and we stayed here again this year. We were not disappointed. Excellent location, clean, friendly staff, everything worked properly in the bathroom, comfortable. We will keep this one in mind again for next year.

Was this review helpful? Yes
HolidayInnGHSL, Front Office Manager at Holiday Inn Grand Haven - Spring Lake, responded to this review

Thank you for taking the time to leave us your comments! I am so glad to hear that you enjoyed your second stay with us! I will be sure to pass along your kind words to our staff – I know they will truly appreciate them! We truly hope to see you back again soon and wish you a very... More 

Marquette, MI
Contributor
11 reviews 11 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 28, 2014

We have family 2 miles from here, so we are visiting hotels in the area often. This property has distinctly upgraded in the last 2 years since the renovations. We had been staying in nearby locations for the last 2 years. We had been unhappy here more than twice. Either management or training practices have drastically changed. The property is... More 

Was this review helpful? Yes
HolidayInnGHSL, Front Office Manager at Holiday Inn Grand Haven - Spring Lake, responded to this review

Thank you for taking the time to leave us your comments! I am so glad to hear that you enjoyed your recent stay with us! We strive for excellence in world class service at our property and I am happy to hear you were treated as such. I will be sure to pass along your kind words to our staff... More 

Terre Haute, Indiana
Contributor
11 reviews 11 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 25, 2014

Stayed here one night recently while in the area on business. The front desk staff, both in the morning and in the evening, was extremely friendly and helpful. Same with the house keeping staff. The room was clean and neat. There was ample parking out front (Important in a snow storm). We weren't there long enough to enjoy the facilities.... More 

Was this review helpful? Yes
HolidayInnGHSL, Front Office Manager at Holiday Inn Grand Haven - Spring Lake, responded to this review

Thank you for taking the time to leave us your comments! I am so glad to hear that you enjoyed your recent stay at our hotel! Our charming property is conveniently located on the Grand River providing breathtaking views of the water and surrounding marina. We are located just minutes away from the downtown Grand Haven area that includes an... More 

Lombard, Illinois
Contributor
13 reviews 13 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 17, 2014

The facility is very nice and the staff was exceptional. They greeted me as a rewards member and even offered the fee upgrade which does not normally happen. The room was set up nicely, bed was comfortable and the bathroom was a good size. All of those are in the plus column. The negative is the outside noise. The walls... More 

Was this review helpful? Yes
HolidayInnGHSL, Front Office Manager at Holiday Inn Grand Haven - Spring Lake, responded to this review

Thank you for taking the time to share your comments with us. I wanted to apologize for the issues that you had with noise during your stay. When a guest reports a noise issue to us, we try to resolve it as quickly as possible. We welcome guest suggestions for change and recoupment and truly value you and your feedback.... More 

1 review
5 of 5 stars Reviewed November 2, 2014

Checking in without reservations was done effortlessly, as if we were well known guests. The desk staff was courteous, and when they learned we were celebrating our 50th wedding anniversary they did everything to make us feel like royal family. Our room was clean and well appointed. Breakfast was simply marvelous and the waitress was jovial, and most important, professional.

Was this review helpful? Yes
HolidayInnGHSL, Front Office Manager at Holiday Inn Grand Haven - Spring Lake, responded to this review

Walter, Thank you for taking the time to leave us your comments! I am so glad to hear that you enjoyed your recent stay with us! We strive for excellence in world class service at our property and I am happy to hear you were treated as such. I hope that you were able to relax and enjoy your 50th... More 

Clinton Township, Michigan
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 1, 2014

This is a great place to stay. Very clean and comfy. We ate dinner at Jack's and had a really great dinner. The staff couldn't have been better. Our server, Mark was outstanding. We will be back next summer. Thanks.

Was this review helpful? Yes
HolidayInnGHSL, Front Office Manager at Holiday Inn Grand Haven - Spring Lake, responded to this review

Thank you for taking the time to leave us a review! I will be sure to pass along your comments to our staff – they will appreciate your kind words! Jack’s Bistro just debuted our fall/winter menu on October 1st, and couldn’t be more excited about all of the changes including house made pastas, desserts, and appetizers. We can’t wait... More 

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Additional Information about Holiday Inn Grand Haven - Spring Lake

Address: 940 W Savidge, Spring Lake, MI 49456
Phone Number:
Location: United States > Michigan > Ottawa County > Spring Lake
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Grand Haven - Spring Lake 3*
Number of rooms: 123
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Also Known As:
Holiday Inn Grand Haven - Spring Lake Hotel Spring Lake
Holiday Inn Spring Lake
Spring Lake Holiday Inn

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