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Holiday Inn Grand Haven - Spring Lake

3.0 of 5 940 W Savidge, Spring Lake, MI 49456
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Holiday Inn Grand Haven - Spring Lake
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Holiday Inn Grand Haven - Spring Lake
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201 reviews from our community

Traveler rating
    77
    61
    29
    16
    18
See reviews for
49
60
3
29
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
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Terre Haute, Indiana
Contributor
11 reviews 11 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

Stayed here one night recently while in the area on business. The front desk staff, both in the morning and in the evening, was extremely friendly and helpful. Same with the house keeping staff. The room was clean and neat. There was ample parking out front (Important in a snow storm). We weren't there long enough to enjoy the facilities.... More

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Lombard, Illinois
Senior Reviewer
6 reviews 6 reviews
3 of 5 stars Reviewed 1 week ago

The facility is very nice and the staff was exceptional. They greeted me as a rewards member and even offered the fee upgrade which does not normally happen. The room was set up nicely, bed was comfortable and the bathroom was a good size. All of those are in the plus column. The negative is the outside noise. The walls... More

Was this review helpful? Yes
HolidayInnGHSL, Front Office Manager at Holiday Inn Grand Haven - Spring Lake, responded to this review

Thank you for taking the time to share your comments with us. I wanted to apologize for the issues that you had with noise during your stay. When a guest reports a noise issue to us, we try to resolve it as quickly as possible. We welcome guest suggestions for change and recoupment and truly value you and your feedback.... More

1 review
5 of 5 stars Reviewed 3 weeks ago

Checking in without reservations was done effortlessly, as if we were well known guests. The desk staff was courteous, and when they learned we were celebrating our 50th wedding anniversary they did everything to make us feel like royal family. Our room was clean and well appointed. Breakfast was simply marvelous and the waitress was jovial, and most important, professional.

Was this review helpful? Yes
HolidayInnGHSL, Front Office Manager at Holiday Inn Grand Haven - Spring Lake, responded to this review

Walter, Thank you for taking the time to leave us your comments! I am so glad to hear that you enjoyed your recent stay with us! We strive for excellence in world class service at our property and I am happy to hear you were treated as such. I hope that you were able to relax and enjoy your 50th... More

Clinton Township, Michigan
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is a great place to stay. Very clean and comfy. We ate dinner at Jack's and had a really great dinner. The staff couldn't have been better. Our server, Mark was outstanding. We will be back next summer. Thanks.

Was this review helpful? Yes
HolidayInnGHSL, Front Office Manager at Holiday Inn Grand Haven - Spring Lake, responded to this review

Thank you for taking the time to leave us a review! I will be sure to pass along your comments to our staff – they will appreciate your kind words! Jack’s Bistro just debuted our fall/winter menu on October 1st, and couldn’t be more excited about all of the changes including house made pastas, desserts, and appetizers. We can’t wait... More

Sterling Heights, Michigan
Contributor
15 reviews 15 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed October 14, 2014

We spent the night here while doing a color tour on the western part of Michigan. The hotel was surrounded by the marina and a nice walking trail. We had dinner at Jacks located in the hotel which was very good with a good view of the water and marina. The only thing negative was the loud neighbors down the... More

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HolidayInnGHSL, Front Office Manager at Holiday Inn Grand Haven - Spring Lake, responded to this review

Thank you for taking the time to leave us a review! I will be sure to pass along your comments to our staff – they will appreciate your kind words! Jack’s Bistro just debuted our fall/winter menu on October 1st, and couldn't be more excited about all of the changes including house made pastas, desserts, and appetizers. I do apologize... More

Detroit, Michigan
1 review
5 of 5 stars Reviewed October 8, 2014

I have been delinquent in posting about our great stays here. My family and I have vacationed here on three separate occasions and have thoroughly enjoyed our stay each time. Emily Moore and her team did a great job with our reservations and accommodating our group. We always package this stay with a trip to Michigan Adventure and a night... More

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HolidayInnGHSL, Front Office Manager at Holiday Inn Grand Haven - Spring Lake, responded to this review

Mike, Thank you so much for taking the time to leave us your kind words! We are so happy to hear that you have enjoyed all of your stays with us, and we can’t wait to have you back again! What a great idea to package your stay with a trip to Michigan Adventure. Top it off with an evening... More

Hubertus, Wisconsin
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 8, 2014

Stayed overnight for business. Well maintained, clean and very friendly staff. Jacks restaurant & bar had very good food as well. Highly recommend to anyone who is vacationing or traveling for business.

Was this review helpful? Yes
HolidayInnGHSL, Front Office Manager at Holiday Inn Grand Haven - Spring Lake, responded to this review

Thank you for taking the time to leave us your comments! I am so glad to hear that you enjoyed your recent stay at our hotel! Jack’s Bistro and Bar provides a warm and welcoming environment so you can relax after a long day at work. We thank you again for taking the time to leave us your comments and... More

Loves Park, Illinois, United States
Senior Contributor
36 reviews 36 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed October 7, 2014 via mobile

scheduled client meeting in Muskegon. This hotel was a few miles out. However, the location and setting on the water was excellent! Hotel was clean and updated. Room was great service was really good. Jack's the restaurant bar was very good. Popular with the locals. My garlic shrimp and whitefish was tasty. Bartender was friendly & attentive. Definitely will come... More

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HolidayInnGHSL, Front Office Manager at Holiday Inn Grand Haven - Spring Lake, responded to this review

Chris, Thank you for taking the time to leave us your comments! I am so glad to hear that you enjoyed your recent stay at our hotel! Our charming property is conveniently located on the Grand River providing breathtaking views of the Grand River from the hotel room and from Jack’s Bistro and Bar. We offer complimentary wi-fi and have... More

chicagoland
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed October 2, 2014

We stayed here because it was pet friendly. Pet friendly rooms have a view of the parking lot. It makes for a shorter walk if Fido has to go out in the middle of the night, but it is a parking lot view. Hallways were very loud at night. The parking lot was being paved, and there was only one... More

Was this review helpful? Yes
HolidayInnGHSL, Front Office Manager at Holiday Inn Grand Haven - Spring Lake, responded to this review

Thank you for taking the time to leave us your comments. I wanted to apologize for the issues you had with noise. We try our best to take care of any noise issues brought to our attention as quickly as possible so that all of our guests can enjoy a quiet and comfortable stay. I also wanted to apologize for... More

Chicago, IL
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 1, 2014

Stayed a year ago for a quick one night and loved the proximity to the Grand Haven beach so I made a return trip for fun and stayed here. We arrived early and our room was ready which is always a nice plus. Took advantage of the outdoor pool, hot tub, tiki bar, and restaurant as well - all things... More

Was this review helpful? Yes 1
HolidayInnGHSL, Front Office Manager at Holiday Inn Grand Haven - Spring Lake, responded to this review

Thank you for taking the time to leave us your comments! I am so glad to hear that you enjoyed your recent stay at our hotel! Our charming property is conveniently located on the Grand River providing breathtaking views of the Grand River from the hotel room and from Jack’s Bistro and Bar. We thank you again for your kind... More

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Additional Information about Holiday Inn Grand Haven - Spring Lake

Address: 940 W Savidge, Spring Lake, MI 49456
Phone Number:
Location: United States > Michigan > Ottawa County > Spring Lake
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Grand Haven - Spring Lake 3*
Number of rooms: 123
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Also Known As:
Holiday Inn Grand Haven - Spring Lake Hotel Spring Lake
Holiday Inn Spring Lake
Spring Lake Holiday Inn

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