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Holiday Inn Grand Haven - Spring Lake

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940 W Savidge, Spring Lake, MI 49456
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Holiday Inn Grand Haven - Spring Lake
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265 Reviews from our TripAdvisor Community

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Grand Haven, Michigan
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

My fiancé and I went to Jack's for the first time tonight and Rob was incredible! He was kind, helpful, efficient, and overall one of the best waiters we have ever experienced! We will return to Jacks time and time again specifically because of the service that Rob provided! As business professionals we go to dinner often, and Rob made... More 

Helpful?
Thank Snienhouse17
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 1 week ago

Front counter service was professional and polite. We had a room on the 1st floor which appeared clean. Inside pool also appeared clean. The main attraction for us to stay at this hotel was location and the pool. This was our 2nd visit and I am not sure we will stay again. After we arrived home after a weekend stay,... More 

Helpful?
3 Thank Jennifer S
HolidayInnGHSL, Front Office Manager at Holiday Inn Grand Haven - Spring Lake, responded to this review

Thank you for taking the time to leave us your comments. I wanted to apologize for the issues you had with your recent stay. I am disappointed to hear that you feel your concern regarding your children’s rash was not taken seriously. Our inside pool is a bromine based system which can cause a skin reaction similar to what you... More 

Plainfield, Illinois
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed here over the weekend 1/23/16 was impressed by this Holiday Inn. The room was very spacious with a super comfy king size bed. The receptionist was nice and called us a taxi to go into town. By paying in advance I got free breakfast coupons and the breakfast buffet was really tasty. I love the fact that they... More 

Helpful?
1 Thank Yvonne O
HolidayInnGHSL, Front Office Manager at Holiday Inn Grand Haven - Spring Lake, responded to this review

Thank you for taking the time to leave us a review! We are so glad to hear that you had a great stay! Planning ahead and purchasing the room package including breakfast for two is a great deal! Our on-site restaurant Jack’s offers breakfast, lunch, and dinner as well as breathtaking views of the Grand River and surrounding marina. During... More 

Newport Beach, CA
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed December 26, 2015

Being off-season the rates are lower at $130 per night and great views of the water and marina. Room was clean, bathrooms showing their age, but overall nice place no complaints. Would be a fun place during the summer time during boating season.

Helpful?
1 Thank T K
HolidayInnGHSL, Front Office Manager at Holiday Inn Grand Haven - Spring Lake, responded to this review

Thank you for taking the time to leave us your comments! We are so glad to hear that you enjoyed your recent stay with us. Our charming property is located on the Grand River providing fantastic views year-round from our on-site restaurant and bar, Jack’s. We are just minutes from downtown Grand Haven and the State Park where you can... More 

Ohio
Level Contributor
47 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed December 18, 2015

Was here in December, so obviously off-season. Staff was great...very friendly, courteous...From the outside, the hotel looks dated...like a typical older Holiday Inn. The view changes once you enter, however. Lobby, public areas, rooms, have been updated. The on-site restaurant, Jack's, is very good. If you like (or have never had) great lakes perch, theirs is as good as any... More 

Helpful?
Thank Waylontdog
HolidayInnGHSL, Front Office Manager at Holiday Inn Grand Haven - Spring Lake, responded to this review

Thank you for taking the time to leave us your comments. We completed our overall hotel renovations in 2011, and continue to update our hotel and restaurant year over year. The feedback we receive from our valued guests, like you, enables us to have a better idea of what our guest expect in future updates. We are glad to hear... More 

Reading, Pennsylvania
2 reviews
5 of 5 stars Reviewed December 16, 2015

The staff at the Holiday Inn are amazing. From the front desk to the servers at the restaurant, everyone does their best to make you feel good. From the time you enter the hotel you are welcomed with a genuine smile and a greeting. They give you a complementary bag of snacks, cookie, and water. The breakfast is as good... More 

Helpful?
Thank Gerald R
HolidayInnGHSL, Front Office Manager at Holiday Inn Grand Haven - Spring Lake, responded to this review

Thank you for taking the time to share your comments! Our main goal at our property is to provide world class service and to make sure our guests feel comfortable and safe during their stay. It is a wonderful feeling when our guest acknowledge all our hard work by letting us know they appreciate what we do! We are so... More 

Dublin, Ohio
Level Contributor
32 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed December 2, 2015

We have stayed here a few times before, and this time went just as well. During Thanksgiving weekend, while we were dealing with family and everything, the hotel was our calm in the storm. Absolutely no problems. Will return.

Helpful?
Thank Elizabeth D
HolidayInnGHSL, Front Office Manager at Holiday Inn Grand Haven - Spring Lake, responded to this review

Thank you for sharing your comments with us! Our property truly is a gem! I am glad we could be your calm in the storm of the holiday season. We will look forward to your return. Warm Regards, Alli Ryder Front Desk Manager More 

Livonia, Michigan
Level Contributor
76 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed November 30, 2015

Stayed here for an evening while in Spring Lake on business. Everything from booking to check-out went just as I had hoped.....no problem, easy! Amy at the front desk was very helpful and friendly and was able to accommodate my special request. The pool water was too chilly for my tastes but the hot tub was nice.

Helpful?
1 Thank Terry H
HolidayInnGHSL, Front Office Manager at Holiday Inn Grand Haven - Spring Lake, responded to this review

Thank you for taking the time to leave us your review! It is our goal to consistently provide world class service and accommodations and your comments are truly appreciated! I will be sure to pass along your kind words to Amy. We hope you are able to visit us again soon. Warm Regards, Alli Ryder Front Desk Manager More 

Olivet, France
Level Contributor
38 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed November 5, 2015

The hotel is nicely located, right on the water. The view in the morning is quite enjoyable. check in and check out were very fast. Personnel was friendly. the bar is very nice. they have both an indoor and outdoor pool which must be very nice in the summer. I wish I could have stayed longer to enjoy the grand... More 

Helpful?
Thank xscream12
HolidayInnGHSL, Front Office Manager at Holiday Inn Grand Haven - Spring Lake, responded to this review

Thank you for taking the time to leave us a review! I am very happy to hear that you had a smooth check-in/ check-out process. Our charming property is located just minuets from Grand Haven on the Grand River, with views of the water and on-site marina. We are so glad to hear that you had a comfortable and enjoyable... More 

Houston, Texas
Level Contributor
52 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed October 26, 2015

This hotel is in a great location! Far enough from the hustle and bustle of Grand Haven, but close enough for a 5 minute drive to the lake! We stayed here during July 4th weekend and had a blast!! The rooms were moderate in size, mostly clean, but left a bit to be desired. We were on the first floor,... More 

Helpful?
Thank Jess G
HolidayInnGHSL, Front Office Manager at Holiday Inn Grand Haven - Spring Lake, responded to this review

Thank you for taking the time to leave us your comments. I wanted to apologize for the issues you had with the view from your first floor patio. The hotel offers upgraded first floor pool side rooms which make it convenient for our guests to walk to the pool area and Great Lawn. Another option is an upgraded river view... More 

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