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Holiday Inn Grand Haven - Spring Lake

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940 W Savidge, Spring Lake, MI 49456
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Holiday Inn Grand Haven - Spring Lake
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Holiday Inn Grand Haven - Spring Lake
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215 reviews from our community

Traveler rating
    86
    64
    30
    16
    19
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50
64
3
35
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
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Onsted, Michigan
Senior Contributor
37 reviews 37 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I would give it 3.5 stars if that option was available. ... Nice place. I have stayed her several times. It's convenient for me as my works Spring Lake branch is within eyesight of the hotel. Price varies a ton. I've been given rates from $70 to 130... it's worth it I guess. You do feel as if you received... More 

Was this review helpful? Yes
HolidayInnGHSL, Front Office Manager at Holiday Inn Grand Haven - Spring Lake, responded to this review

Thank you for taking the time to leave us your comments. We are so glad to hear that you enjoyed your recent stay with us. We hope you will continue to choose our hotel on your visits to your Spring Lake branch. We truly hope to see you again soon! Warm Regards, Emily Moore, Director of Rooms More 

Redford, Michigan
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I am a travel agent with a Major travel agency. I could of not be more impressed with the customer service of this hotel. This hotel is great. Not only does it have a nice view of the river, there is an outdoor patio and a very nice bar/restaurant with a view. Very nice. the room was bright with a... More 

Was this review helpful? Yes
HolidayInnGHSL, Front Office Manager at Holiday Inn Grand Haven - Spring Lake, responded to this review

Nancy and Jason, Thank you for taking the time to leave us your comments! I am so glad to hear that you enjoyed your stay with us and that I was able to accommodate your special request! We truly appreciate when our guests let us know how much they appreciate our services. I hope you are able to stay with... More 

Converse, Texas
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Everyone was so nice. Check in and out was very smooth. Front desk was great with knowledge about the area. The room was very clean and bed was very comfortable. I love the experience at this hotel. I will be returning later this summer. AWESOME is the only word I can think of!!!

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HolidayInnGHSL, Front Office Manager at Holiday Inn Grand Haven - Spring Lake, responded to this review

Thank you for taking the time to leave us your comments! We truly appreciate hearing when our guests have an enjoyable stay with us. We can’t wait to see you this summer when you can relax by the Tiki Bar and outdoor pool with our signature Rum Bomber and watch the boats sail by while watching the stunning West Michigan... More 

Ortonville, Michigan
Senior Contributor
48 reviews 48 reviews
28 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Stayed here on business for 3 mid-week nights in March. After reading other reviews, I asked if I could have a room on the river/water side of the hotel, I'm also a priority club member. I was told "no, unless I wanted to pay an upgrade fee." I didn't want to pay more for my room. I did notice that... More 

Was this review helpful? Yes 1
HolidayInnGHSL, Front Office Manager at Holiday Inn Grand Haven - Spring Lake, responded to this review

Thank you for taking the time to write this review. I sincerely apologize for the issues that you encountered during your recent stay with us. We understand your time is valuable and that you deserve a comfortable and enjoyable stay. I also wanted thank you for being a loyal IHG Rewards member with us. We do have rooms at our... More 

Overland Park, Kansas
Contributor
15 reviews 15 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 4 weeks ago

If you are are going to the Lubber's Cup - avoid this Hotel. It is loud, dirty and rude staff. I have stayed here in past and it has to be one of the worst hotels we have stayed in. As a Hilton Diamond who stays in Hotels every other week, we would highly recommend the Hampton Inn 5 miles... More 

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HolidayInnGHSL, Front Office Manager at Holiday Inn Grand Haven - Spring Lake, responded to this review

Thank you for taking the time to share your comments with us! I wanted to apologize for any issues that occurred during your recent stay with us. Unfortunately we cannot change the circumstances of your stay but we are open to discussions for a mutual resolution and hope that you will choose our property for another future event. We take... More 

Bristol, United Kingdom
Contributor
14 reviews 14 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed March 17, 2015

Stayed here on business twice now and have been pleased that the overall service and experience is a good one. Ask for a lake view if possible, I twice had the view of the highway flyover, it's not noisy but a view across the lake is preferable. Jacks Bar inside the hotel offer a good range of food and drinks... More 

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HolidayInnGHSL, Front Office Manager at Holiday Inn Grand Haven - Spring Lake, responded to this review

Thank you for taking the time to leave us a review! We are so glad to hear that you were able to enjoy your time spent with us. Our property is located on the Grand River offering a unique experience from our rooms overlooking the Grand River to our on-site restaurant, Jack’s Bistro and Bar. We hope you are able... More 

Muskegon
Senior Reviewer
9 reviews 9 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 8, 2015

My review is going to be mostly about the pool and hot tub. I've been to several hotels who boast about their pools being heated. Most of the time, they are barely warm. This pool says it is 85 degrees and they are not lying. It is one of the warmest indoor pools I have ever been in and in... More 

Was this review helpful? Yes 1
HolidayInnGHSL, Front Office Manager at Holiday Inn Grand Haven - Spring Lake, responded to this review

Thank you for taking the time to leave us such a nice review! We are so pleased to hear that you enjoyed our property and especially the amenities including our indoor heated pool and hot tub, and on-site restaurant, Jack's. We strive to provide our guests with the world class service they deserve. Thank you for letting us be your... More 

2 reviews
5 of 5 stars Reviewed March 8, 2015

The staff was very friendly and helpful. Our view was the Grand River. Icy and snow covered, but beautiful. Minutes from Lake Michigan. Room was clean, comfortable and quiet. Dinner and breakfast was at Jack's inside the hotel. Breakfast was a very nice buffet. Dinner, my compliments to the chef. Great prime rib and the chef salad rocked! Checking in... More 

Was this review helpful? Yes
HolidayInnGHSL, Front Office Manager at Holiday Inn Grand Haven - Spring Lake, responded to this review

Thank you for taking the time to leave us your comments! I am so glad to hear that you enjoyed your recent stay at our hotel! The winter months provide us with a snow covered majestic view of the Grand River and surrounding marinas. Our charming property provides fantastic views year-round from our on-site restaurant and bar, Jack’s which features... More 

Zeeland, Michigan
Contributor
11 reviews 11 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 5, 2015

This hotel is only 20 miles from our home. We come here often because of the live music they have on the weekends. This is the first time we stayed in the hotel. The front desk was as efficient as possible with a line of NYE guests to check in. The room was comfortable with a mini fridge and better... More 

Was this review helpful? Yes
HolidayInnGHSL, Front Office Manager at Holiday Inn Grand Haven - Spring Lake, responded to this review

Thank you for taking the time to leave us a review! We are so glad to hear that you were able to enjoy your time spent with us. Our property is located on the Grand River offering a unique experience with a live entertainment on the weekends in Jack’s Bar. We hope you were able to enjoy the New Year’s... More 

Holly
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed December 23, 2014

my wife and i spent 2 nights here. from the moment we checked in until we checked out, we enjoyed a nice,clean room, very friendly and helpful staff (each of them), great food, and entertainment. we had a great dinner at jack's bistro. thank you heather (manager), courtney (our server) and art (the chef) for making our evening so enjoyable.... More 

Was this review helpful? Yes
HolidayInnGHSL, Front Office Manager at Holiday Inn Grand Haven - Spring Lake, responded to this review

Thank you for taking the time to leave us your comments! I am so glad to hear that you and your wife had a comfortable stay! We value world class service at our property and truly believe in our philosophy of creating a great hotel that guests love. We truly appreciate hearing when our guests have an enjoyable stay with... More 

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