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All 7 Southgate hotels

Holiday Inn Southgate - Heritage Center

3.0 of 5 Hotel   |   17201 Northline Rd., Southgate, MI 48195
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69%
Ranked #3 of 7 hotels in Southgate
A recent review
4 of 5 stars reviewed 6 days ago
Amber H Myrtle Beach, South Carolina
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  • Reviews (95)
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95 people have reviewed this hotel

Traveler rating
    35
    31
    14
    5
    10
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29
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32
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
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English first
Myrtle Beach, South Carolina
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Just returned from a family function and really enjoyed my stay at this hotel. The staff was very friendly and the hotel lobby was beautiful. The breakfast buffet was very good and the location was convenient to many area attractions. The only negative thing was that little tiny bugs (nats, maybe) kept getting in the room. They seemed to be... More

Was this review helpful? Yes
Wheaton, Illinois
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Just returned from the Detroit area, Greenfield Village, Motown and the Henry Ford and stayed at this hotel. This hotel had everything we needed for a three day stay. The front desk staff was very friendly upon arrival and the lobby was clean and inviting. After the first night we encountered some space issues with our teenage sons and us... More

Was this review helpful? Yes 1
Annapolis, Maryland
Contributor
17 reviews 17 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 13, 2014

Stayed here again on a recent vist. The hotel is dated and needs much renovation and updating but the staff if very friendly and nice, the beds are very very comfortable. Good value and convenient location. Breakfast buffet is great and our servers were Rebecca and Allen and they were outstanding and soooo nice. We had dinner there and our... More

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Raleigh, NC
Senior Contributor
25 reviews 25 reviews
21 hotel reviews
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed June 8, 2014

Visited the Detroit area Memorial Day weekend for a wedding. The hotel does not look like much but, looks can be deceiving. This hotel is close to Detroit Metro(Wayne County) Airport. U.S. Interstate 75 is easily accessible. Entrance is in front of hotel. Hotel has ample meeting room space for a small conference in my opinion. The swimming pool area... More

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IHGCare, Guest Relations Manager at Holiday Inn Southgate - Heritage Center, responded to this review

Dear Tredawg94, Thank you for taking the time to post a review of our property. We certainly do our utmost to make your stay comfortable and pleasant, so we are very pleased to note that you were satisfied with the level of service, breakfast option and location of the hotel. I am sorry that our facility did not live up... More

Ames, Iowa
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 of 5 stars Reviewed May 29, 2014

I am fed up with staying at expensive 'Inn and Suites' hotels that may have big rooms and may be brand new but have no services. The Holiday Inn, Southgate has everything I need for a stay. The staff here are very friendly and helpful, in fact, the breakfast staff are some of the best I have come across in... More

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Louisville, Ohio
Top Contributor
120 reviews 120 reviews
27 hotel reviews
94 helpful votes 94 helpful votes
1 of 5 stars Reviewed May 17, 2014

I really don't know what to say to help this hotel. I have tried to share my experiences with management, but it has not solved the problems. This is a nice hotel with friendly employees and it is in a nice location, but if the only way for a room to be actually clean is for two managers to detail... More

Was this review helpful? Yes 4
IHGCare, Guest Relations Manager at Holiday Inn Southgate - Heritage Center, responded to this review

Dear Mike E, Thank you for taking the time to write a detailed review of your experiences in our property. It’s good to know that our location suited your needs and I appreciate your kind words intended for our staff. I am so sorry to see you overall experience was not 100% satisfactory. We’d like to obtain some additional detail... More

Clearwater, Florida
Top Contributor
239 reviews 239 reviews
41 hotel reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed May 6, 2014

Stayed here for five nights recently on a business trip. The staff was very friendly and greeted me as a platinum member. The lobby and hallways by the convention rooms are very nice. The hallways by the rooms are clean but need remodeling. The room was clean and the bed was comfortable. They also gave me a free breakfast coupon... More

Was this review helpful? Yes 1
Royal Oak, Michigan
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed April 12, 2014

Pretty much what I would expect from a Holiday Inn. Plenty of towels, bottled soaps, etc. for my wife and me. Bed was comfortable with lots of pillows. We did get a free bacon and egg breakfast with juice...even though our online booking stated that breakfast was not included. The attached bar served us a nacho large enough for four... More

Was this review helpful? Yes 1
riverrouge
1 review
5 of 5 stars Reviewed March 31, 2014 via mobile

I had a great time me and my family enjoyed our time i room was really clean i can say i had no complaints everyone at the hotel was welcoming they have a great staff especial brittany from housekeeping she really went above and beyond i had no Landry soap and she offer to get me some and to wash... More

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Chattanooga, Tennessee
Top Contributor
58 reviews 58 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed March 15, 2014

The price was good - about $10 cheaper than comparable chains. When I first arrived, I was disappointed as it looked old, small, and dated. It is clearly an older hotel. As soon as I entered I could see attention had been placed internally as the lobby area and hallways were updated, clean and nice. The staff was friendly and... More

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Theresa H, General Manager at Holiday Inn Southgate - Heritage Center, responded to this review

Dear Kingmba, Thank you for your feedback and recent stay at the Holiday Inn Southgate. I'm sorry you did not have a restful night sleep. Be assured I will look into both of the issues you had. We are doing lots of up grades to our rooms and hope that if you are in the Southgate area again you will... More

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Additional Information about Holiday Inn Southgate - Heritage Center

Address: 17201 Northline Rd., Southgate, MI 48195
Phone Number:
Location: United States > Michigan > Southgate
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Southgate - Heritage Center 3*
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Also Known As:
Holiday Inn Southgate - Heritage Hotel Southgate
Southgate Holiday Inn

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Official Description (provided by the hotel)
The Holiday Inn Hotel Southgate Banquet & Conference Center is the place to be for business or pleasure. Luxurious, spacious, clean & comfortable rooms await you in the downriver Detroit area. You will be treated like royalty with friendly, hospitable service. The Holiday Inn Southgate Banquet & Conference Center is the place to be and be seen. Your hotel features Downriver's largest indoor pool, whirlpool, exercise room, award winning & outstanding restaurant - Charlie s Chophouse - and lounge - Club Charlie s - with live entertainment on weekends. Our luxurious & elegantly decorated ballrooms accommodate 10-700 people. With over 35 years of combined experience, we welcome you to see for yourself why the Holiday Inn Southgate Banquet & Conference Center is second to none. The Holiday Inn Southgate Banquet & Conference Center is nestled in a beautiful, safe and comfortable suburban community, conveniently located off interstate I-75 exit 37 and Northline Road. Just 15 minutes from the heart of downtown Detroit, Detroit Metropolitan Airport 9 miles, Greenfield Village, Henry Ford Museum & Ford Rouge Tour 9 miles, MGM Casino, Greektown Casino, Motor City Casino, Casino Windsor, Comerica Park (Detroit Tigers) Ford Field, DIA Detroit Institute of Arts, Fox Theater, Joe Louis Arena, Cobo Hall, and so much more! Customer service is our top priority. Smiling & friendly faces await your next trip to the Detroit area. ... more   less 
Number of rooms
339

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