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All 7 Southgate hotels

Holiday Inn Southgate - Heritage Center

3.0 of 5 Hotel   |   17201 Northline Rd., Southgate, MI 48195
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Holiday Inn Southgate - Heritage Center
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Ranked #3 of 7 hotels in Southgate
A recent review
4 of 5 stars reviewed 4 days ago
OldT0m Royal Oak, Michigan
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89 people have reviewed this hotel

Traveler rating
    35
    26
    14
    5
    9
See reviews for
27
7
5
30
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • Any
English first
Royal Oak, Michigan
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Pretty much what I would expect from a Holiday Inn. Plenty of towels, bottled soaps, etc. for my wife and me. Bed was comfortable with lots of pillows. We did get a free bacon and egg breakfast with juice...even though our online booking stated that breakfast was not included. The attached bar served us a nacho large enough for four... More

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riverrouge
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

I had a great time me and my family enjoyed our time i room was really clean i can say i had no complaints everyone at the hotel was welcoming they have a great staff especial brittany from housekeeping she really went above and beyond i had no Landry soap and she offer to get me some and to wash... More

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Louisville, Ohio
Top Contributor
100 reviews 100 reviews
23 hotel reviews
80 helpful votes 80 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I checked in and went to my room. I always check the bed(s) for bugs since I have read horror stories, and what I found was a lot of hair. I collected several hairs with a Kleenex and went to the front desk. The ladies were very kind and apologized. They moved me to a different room and gave me... More

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Theresa H, General Manager at Holiday Inn Southgate - Heritage Center, responded to this review

Dear Mike E. Thank you for your resent stay at the Holiday Inn Southgate. Per our conversation I would like to again thank you for all your positive comments about our hotel and bring the issues you encountered to my attention. I assure you these issues have been addressed and look forward to seeing you again in Southgate. More

Chattanooga, Tennessee
Top Contributor
57 reviews 57 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The price was good - about $10 cheaper than comparable chains. When I first arrived, I was disappointed as it looked old, small, and dated. It is clearly an older hotel. As soon as I entered I could see attention had been placed internally as the lobby area and hallways were updated, clean and nice. The staff was friendly and... More

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Theresa H, General Manager at Holiday Inn Southgate - Heritage Center, responded to this review

Dear Kingmba, Thank you for your feedback and recent stay at the Holiday Inn Southgate. I'm sorry you did not have a restful night sleep. Be assured I will look into both of the issues you had. We are doing lots of up grades to our rooms and hope that if you are in the Southgate area again you will... More

Mentor, Ohio
Top Contributor
110 reviews 110 reviews
26 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Outdated hotel, clean, quiet walls. The tiny round toilet seats were not as nice as what travelers normally have. Good resturant except for potatoes (freeze dried?) and sausage gravy (extremely floury with a scant amount of sausage). Good Sausage & egg burrito.Thick cut bacon. Good sausage links. Cheesy scrambled eggs. Juice. Coffee to go was a nice touch. Ample parking.

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Boston, Massachusetts
Senior Contributor
34 reviews 34 reviews
19 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed March 7, 2014

I stayed here at the beginning of March for 1 night. The hotel is about 20 minutes or less from the airport and very easy to find. Once at the hotel you notice that the highway is very close and easy to get to. The hotel is only 2 stories with a lot of rooms. So the hallways are very... More

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Port Charlotte, Florida
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed February 21, 2014

First off, my caveat is, if it hadn't been for the shuttle situation, I would have given this hotel a 3 or 4 rating. But the shuttle situation marred the entire experience in the worst way. So if you are thinking of staying here, if you don't have to take the shuttle, I actually recommend it! If you do need... More

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Theresa H, General Manager at Holiday Inn Southgate - Heritage Center, responded to this review

Dear Constant Roadster, I would like to personally like to apologize for the inconvenience of our shuttle service.We appreciate your feedback and your Business. I will personally look into this issue and address it accordingly. We pride ourselves on giving our guest, great service. I make no excuses for the lack of communication, but i assure that we take this... More

Toronto, Canada
Top Contributor
61 reviews 61 reviews
16 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed January 20, 2014

I stayed here (used my air mile points - for those who have them) January 17 & 18, 2014 and really enjoyed my stay. Check in was simple and the desk staff (sorry did not get the ladies names) were very pleasant. i stayed on the first floor (room 105) the room was very quiet, pleasantly decorated and very clean.... More

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South Jordan, Utah
1 review
5 of 5 stars Reviewed January 12, 2014

Very good customer service at this hotel. It is clean and was quiet. Breakfast was ready a few minutes early which was helpful since I had an early morning meeting. Overall a convenient location and great stay. George

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Milwaukee, Wisconsin
2 reviews
4 of 5 stars Reviewed January 9, 2014

After having flight problems, we arrived tired and hungry and Angie at the front desk was just outstanding! she took great care of us, even giving us a bag of snacks and arranging our travel to the airport early the next day. She even got us some breakfast things we could take for our early am trip to the airport.... More

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Additional Information about Holiday Inn Southgate - Heritage Center

Also Known As:
Holiday Inn Southgate - Heritage Hotel
Holiday Inn Southgate - Heritage Hotel Southgate
Holiday Inn Southgate
Southgate Holiday Inn
Address: 17201 Northline Rd., Southgate, MI 48195
Phone Number:
Location: United States > Michigan > Southgate
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 7 hotels in Southgate
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Southgate - Heritage Center 3*
Official Description (provided by the hotel):
The Holiday Inn Hotel Southgate Banquet & Conference Center is the place to be for business or pleasure. Luxurious, spacious, clean & comfortable rooms await you in the downriver Detroit area. You will be treated like royalty with friendly, hospitable service. The Holiday Inn Southgate Banquet & Conference Center is the place to be and be seen. Your hotel features Downriver's largest indoor pool, whirlpool, exercise room, award winning & outstanding restaurant - Charlie s Chophouse - and lounge - Club Charlie s - with live entertainment on weekends. Our luxurious & elegantly decorated ballrooms accommodate 10-700 people. With over 35 years of combined experience, we welcome you to see for yourself why the Holiday Inn Southgate Banquet & Conference Center is second to none. The Holiday Inn Southgate Banquet & Conference Center is nestled in a beautiful, safe and comfortable suburban community, conveniently located off interstate I-75 exit 37 and Northline Road. Just 15 minutes from the heart of downtown Detroit, Detroit Metropolitan Airport 9 miles, Greenfield Village, Henry Ford Museum & Ford Rouge Tour 9 miles, MGM Casino, Greektown Casino, Motor City Casino, Casino Windsor, Comerica Park (Detroit Tigers) Ford Field, DIA Detroit Institute of Arts, Fox Theater, Joe Louis Arena, Cobo Hall, and so much more! Customer service is our top priority. Smiling & friendly faces await your next trip to the Detroit area. ... more   less 
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