We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Southgate - Heritage Center

Hotel website
Hotel deals
17201 Northline Rd., Southgate, MI 48195
Special Offer
Save 10-30%
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Holiday Inn Southgate - Heritage Center
Professional photos View all
Browse nearby
Holiday Inn Southgate - Heritage Center
Review This Hotel

110 reviews from our community

Traveler rating
    38
    36
    17
    7
    12
See reviews for
31
12
7
35
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • Any
English first
  • All months
    (110)
  • Mar-May only
    (34)
  • Jun-Aug only
    (27)
  • Sep-Nov only
    (22)
  • Dec-Feb only
    (27)
All months
2 reviews
4 of 5 stars Reviewed 1 week ago via mobile

This holiday inn has it all. Pool, restaurant, lounge. The lounge has a great staff and entertaining bands. The front desk often has confusion about their rates, or what was previously quoted to a customer.

Was this review helpful? Yes
tampa bay
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

It may not be the fanciest place (the large indoor pool area and breakfast area to the contrary), it is one of the warmest receptions I've ever received and all queries and requests were met with enthusiastic follow-through. Public areas and rooms are clean and in good repair. And, surprise! There is a shuttle from the airport. Conveniently located by... More 

Was this review helpful? Yes
1 review
1 of 5 stars Reviewed 3 weeks ago

Stayed here for concert. Didn't get back till 3am. So tired and ready to sleep to only come back to the entire room smelling like marijuana! Called front desk, they sent security and we switched rooms. ( Before we got back to hotel we called for late check out. ) Got in new room and it was freezing only to... More 

Was this review helpful? Yes
Theresa H, General Manager at Holiday Inn Southgate - Heritage Center, responded to this review

Dear Loretta R, We are very sorry that we did not meet or exceed your expectations of our hotel. I'm very glad that Pam our head housekeeper was able to make things right for you. We definitely take all of our guest comments and concerns seriously. We will address all of your issues and concern. Thank you for bring these... More 

Toledo, Ohio
Reviewer
5 reviews 5 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 16, 2015 via mobile

Stayed there for a concert it was very nice it had a breakfast buffet it was so so kinda bland but it will fill you up hot and cold food it was in a restaurant so service was nice.nice pool hit tub really nice over all i would stay again

Was this review helpful? Yes
Theresa H, General Manager at Holiday Inn Southgate - Heritage Center, responded to this review

Dear Nikkifunk2014, Thank you for choosing the Holiday Inn Southgate. We appreciate your business and will definitely take your comment seriously. We do appreciate your business. Sincerely, Theresa General Manager More 

Morgantown, Pennsylvania
Contributor
20 reviews 20 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed February 12, 2015

This hotel is a large convention center which unfortunately has passed its prime. There is some renovation going on but alot stills needs to be done. It is worn and dated. The included breakfast in the dining room was quite adequate and the full serviced staff attentive and pleasant.

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Southgate - Heritage Center, responded to this review

Dear Leonard M, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment regarding breakfast and restaurant service. However,, we’re sorry we fell below your expectation regarding the property being dated. We will look into this concern. I assure you that the feedback of... More 

Warm Springs, Oregon
Senior Contributor
32 reviews 32 reviews
30 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed February 4, 2015

May not be the closest hotel to the airport, but always a room available on my last minute cancelled flights! Older décor but a large hotel that has large rooms. Front desk staff is always very helpful and quick with check-in. Late night fast food is located either before or after the hotel, (driving distance).

Was this review helpful? Yes
Theresa H, General Manager at Holiday Inn Southgate - Heritage Center, responded to this review

Dear eh From Warm Springs Or, Thank you for stay with us at the Holiday Inn Southgate. We greatly appreciate your business. We are glad to hear we have had rooms when you've had flight delays. Sincerely, Theresa General Manager More 

Detroit, Michigan
2 reviews
4 of 5 stars Reviewed December 30, 2014

I've been here many times for weddings, an overnight stay, or just to have a drink.. Always a pleasant experience.. Clean rooms.. Good price.. Good location.. Staff in the restaurant are freindly enough..

Was this review helpful? Yes
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 27, 2014

I've visited this place while in town for a week with a group of 20 other contractors, we hardly had any complaints, I really look forward to this place when we get off work. The breakfast is hot & ready in the morning & the bar has a nice chill atmosphere at night.

Was this review helpful? Yes
Dyer, Indiana
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed November 26, 2014

This hotel is a solid choice for staying the Detroit area. Good access to downtown (15 min), Greenfield Village (10-15 min), and numerous businesses in the south and west side of Detroit Metropolitan area. They have a fresh and hot breakfast buffet included with your stay and access to the YMCA next door. The YMCA has an outdoor pool area... More 

Was this review helpful? Yes 1
Burlington, Canada
Senior Contributor
33 reviews 33 reviews
19 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed November 7, 2014

This property has lovely common areas! Having read the reviews about the rooms etc. we were a little worried. Checking-in was a little challenging since there were some people from a wedding party looking for other people - all excited.... Reception handled them with courtesy and efficiency and thus we were able to check in, finally. As we were anxious... More 

Was this review helpful? Yes 1
Questions? Get answers from hotel staff and past guests. Ask a question

51 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (9)
Viewed
Bathroom (6)
Viewed
Room/suite (2)
Viewed
Other (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (42)
Viewed
Business center/function rooms (16)
Viewed
Room/suite (10)
Viewed
Hotel & grounds (9)
Viewed
Dining (4)
Viewed
Other (3)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question