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Candlewood Suites Detroit, Southfield

2.0 of 5 1 Corporate Drive, Southfield, MI 48076
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Candlewood Suites Detroit, Southfield
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Candlewood Suites Detroit, Southfield
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48 reviews from our community

Traveler rating
    17
    13
    5
    9
    4
See reviews for
8
6
5
25
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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    (48)
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    (13)
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    (15)
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    (18)
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    (2)
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There are newer reviews for Candlewood Suites Detroit, Southfield
See the most recent reviews
Turin Italy
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 18, 2014

I'm from Italy. Travelling a lot for my job, Sales. Maybe the 15th time in Detroit. The hotel is a 2 stars and you get what you pay for. The people at the desk is very kind. It is clean and the wifi works well. The location is good, very close to the highway. Only note please it is described... More 

Was this review helpful? Yes
CWSDTTSO, General Manager at Candlewood Suites Detroit, Southfield, responded to this review

Dear Serfun, Thank you for choosing the Candlewood Suites Detroit Southfield. We are delighted you enjoyed your stay with us. We do apologise the sight mentioned we had a pool. Hope to see you again soon if you are ever in the area again. Thanks, More 

Chesapeake, Virginia
Contributor
18 reviews 18 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 27, 2014

The hotel was remodeled and looks spectacular. They continue to officer military discount rates. If you have a business, ask them for a discount. Their price for our three night and four day stay was economical for a family. Great places to eat and shop not too far away from the hotel. Easy to get to Downtown Detroit, to the... More 

Was this review helpful? Yes
CWSDTTSO, General Manager at Candlewood Suites Detroit, Southfield, responded to this review

Dear Gregory Thank you for choosing the Candlewood Suites Detroit Southfield. We are glad you and your family enjoyed your stay. Hope to see you again soon. More 

Southfield
Reviewer
5 reviews 5 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed December 6, 2013

All I got to say about this place is it charges too much nice hotel though only stayed four nights and was able to do my thing fast free Wi-Fi internet access with large desk that was awesome perfect location off of I-696.

Was this review helpful? Yes
CWSDTTSO, General Manager at Candlewood Suites Detroit, Southfield, responded to this review

Dear Adam Thank you for choosing the Candlewood Suites Detroit Southfield. I do apologies that you thought our rates was to high. If you are in the area again please consider staying with us we possibly can work out a negotiated rate with you if you travel to this area frequent. More 

Lansing, Michigan
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 17, 2013

I was in town on business and stayed in this Candlewood. I'm a Platinum member with IHG and had stayed in this hotel previously with minimal problems. This time, that was definitely not the case. When I checked into the hotel late into the evening, I pulled back the sheets on my bed only to find hairs in the sheets.... More 

Was this review helpful? Yes 1
Melissa C, General Manager at Candlewood Suites Detroit, Southfield, responded to this review

Dear Valued Guest, Thank you for being a Platinum Member with IHG Rewards. I would like to aplogise for the hair in your sheets as well as the front desk agent being rude. Both of these issues has been addressed. We welcome an opportunity to show you that the issues you encountered are not the standard for us here at... More 

1 review
2 of 5 stars Reviewed October 7, 2013

I stay in the 1 in southfield, michigan for 1 week. The bathtub water going way too slow called front desk, the front desk say will get somebody to check never see any for 1 week. Housekeeping don't even give you tissue paper and only see housekeeping once. The cabinet door fall off called front desk and no one show... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Candlewood Suites Detroit, Southfield, responded to this review

Dear langi2k, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry we fell below your expectation regarding customer service, the bathtub and housekeeping. We will address these points. I assure you the feedback of our hotel will be reviewed and most certainly forwarded to the appropriate... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 2, 2013 via mobile

My stay at Candlewood Suites Southfield-Detroit was from August 30th till September 10, 2013. Everything about my stay was magnificent! The staff was on point about everything I needed, also friendly with a geniune greeting and smile! Not fake at all! A very CLEAN establishment! The Manager Kevin was very professional and attentive along with Brian who was the same!... More 

Was this review helpful? Yes 1
Melissa C, IHG Listening Champion at Candlewood Suites Detroit, Southfield, responded to this review

I am so pleased to hear that your experience here at the Candlewood Suites Detroit-Southfield was such a great one! We strive to make sure every guest has a great experience and feels like we are their home away from home. Have a great day! More 

Dallas, Texas, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 26, 2013

I am staying in this hotel right now. Believe me when I say that I would leave the hotel if had a chance to look for something else. For me the most important thing is cleanliness, especially when you are going to be in the same room for 4-5 months. Its been a month here, and what I have noticed... More 

Was this review helpful? Yes 1
Melissa C, IHG Listening Champion at Candlewood Suites Detroit, Southfield, responded to this review

I do sincerely apologize about the issues that you have encountered during your stay with us. I would love an opportunity to amend this with you. We have already spoken with our housekeeping team and going forward I believe we have resolved these issues. I am in the office Monday - Friday from 7:30 a.m. until 4:30 p.m. again I... More 

Piscataway, New Jersey
Top Contributor
53 reviews 53 reviews
18 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed September 7, 2013

This hotel was not a clean place. It was suppose to be newly renovated. But our first room smell like smoke. So we had to move to another room. The second was a lot better. We got a great deal on the price. We came to Detroit for my cousin wedding. But we came a few days early so we... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Candlewood Suites Detroit, Southfield, responded to this review

Dear Donald T, We appreciate your feedback regarding our property. I am sorry to hear that your stay with us did not meet your expectations. Please accept our sincerest apologies for the shortcomings you had in your room and deeply regret that your experience was not ideal. It is only through valuable feedback we receive from our valued customers that... More 

Royal Oak, Michigan
1 review
5 of 5 stars Reviewed August 30, 2013

The hotel is a 3-story with an inside elevator and everything appeared clean, quiet and first rate! The room was bright and cheery, with a comfortable bed, a great recliner and lots of space to stretch out. My kids and I enjoyed the small, but nicely equipped fitness room. The hotel is located between two freeways (Lodge and I-696) and... More 

Was this review helpful? Yes
Melissa C, IHG Listening Champion at Candlewood Suites Detroit, Southfield, responded to this review

I would like to thank you for the wonderful review. We do appreciate you taking the time out of your day to let others know what a positive experience you had. Have a great day! More 

Southfield, Michigan
1 review
4 of 5 stars Reviewed August 20, 2013

I live in the local area and decided to check this place out for fun. Everything was newly renovated and seemed to be relatively clean. The major cons I experienced were the uncomfortable matress/flat pillows, along with the fact that they don't have good curtains. Most hotels have black out curtains and this place only had the thin see-through ones.... More 

Was this review helpful? Yes
Melissa C, IHG Listening Champion at Candlewood Suites Detroit, Southfield, responded to this review

First let me apologize that you found our mattress and pillows to be less than satisfactory. We do have black-out curtains in each room housekeeping does push them all the way back so to let light in an unoccupied room. I am sure there is a way to continue to light let in while also making the black out curtains... More 

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Additional Information about Candlewood Suites Detroit, Southfield

Address: 1 Corporate Drive, Southfield, MI 48076
Phone Number:
Location: United States > Michigan > Southfield
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites Detroit, Southfield 2*
Number of rooms: 121
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Also Known As:
Candlewood Suites Detroit, Southfield Hotel Southfield
Candlewood Suites Southfield
Candlewood Southfield
Southfield Candlewood Suites

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