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Candlewood Suites Detroit, Southfield

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1 Corporate Drive, Southfield, MI 48076
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1 room 1 guest
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Candlewood Suites Detroit, Southfield
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56 Reviews from our TripAdvisor Community

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Traveler rating
    17
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    8
    11
    5
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9
6
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31
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Nashville, Tennessee
Level Contributor
68 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This is a place where people who work here care about the people who stay here. It felt like an apartment community. overall clean and functional. The bed in our room creaked and sagged like the last person staying had weighed a great deal and spent a lot of time in the middle of the bed. A call to the... More 

Was this review helpful? Yes 1
Boston, Massachusetts
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 1 week ago

I guess when you let someone else book your work hotel you cannot expect to get what you were looking for... the room smelled weird I cannot explain the smell but it was strange. Every night after 4/5 the bathroom smelled like cigarettes to the point where I would be coughing. The floor in the kitchen area was slimy and... More 

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Travelers are raving about these Southfield hotels

Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed here for a week, and commuted to Novi every day, which was roughly 20 minutes during rush hour. Location was safe and convenient.. in the middle between work and downtown Detroit. I think this Hotel was a great value for the dollar. Realizing prices change from week to week, please compare prices before booking... I found the price... More 

Was this review helpful? Yes 1
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 7, 2015

We came with my husband on his business trip, and had high expectations. However when my husband checked in there is no staff at front desk he had to pick up the phone and dial 0 to get anyone. Hotel was already paid for through my husbands work however they asked him for a credit card in which he replied... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Candlewood Suites Detroit, Southfield, responded to this review

Dear Devon A, Thank you for taking the time to review our property. I sincerely apologize if the level of service yo have received at check in and the noise levels may have caused you any inconvenience. Let us assure you that this is not the daily norm at our hotel as we do strive to provide a friendly and... More 

Ann Arbor, Michigan
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed June 22, 2015

Apparently hotels do not have the time, staff, or resources to perform what many establishments call a “deep cleaning,” which is a term shrouded in mystery. Some managers tell me a special rug shampoo is used, others say they must extra sanitize the room, and yet some tell me they have to clean behind and under the bed. I have... More 

Was this review helpful? Yes 2
TN
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed December 18, 2014

I've recently stayed at this hotel in Southfield, Mi., and at first I was just leery about Michigan period!, however this is a great hotel that is very safe, and conveniently located in Southfield, MI for which I stayed for 7 months or more. The staff is awesome, with one exception........... just make sure you work out all of the... More 

Was this review helpful? Yes 1
CWSDTTSO, General Manager at Candlewood Suites Detroit, Southfield, responded to this review

Dear Valued Guest, Thank you for choosing Candlewood Suites Detroit Southfield. We are very happy you enjoyed you stay with us. We do aplogise that you had a bad encounter with one of our front desk agents. This issue will be looked into. If you are ever in the area again we hope you choose our hotel. Hope to see... More 

Pune, India
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed November 29, 2014

Stayed here on a business trip for a week in Sept 2014. Its a no frill hotel which has great location and staff. eating joints and CVS is within walking distance. Its very quiet inside the rooms and they also have a kitchenette where you can make a nice breafast for yourself.

Was this review helpful? Yes
CWSDTTSO, General Manager at Candlewood Suites Detroit, Southfield, responded to this review

Dear Valued Guest, Thank you for choosing Candlewood Suites Detroit Southfield. It brings us great joy you enjoyed your stay with us. We look forward to seeing you again soon. More 

Hobart, IN
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed November 13, 2014

The room looked comfortable, however a number of problems made the stay unsatisfactory. First, the shower didn't drain. Then, the toilet backed up and overflowed all over the floor. The ironing board had a loose and ill fitting cover which made ironing a shirt difficult. Finally, the Precor Elliptical trainer in the gym was broken. Even though I booked a... More 

Was this review helpful? Yes 1
Melissa C, Front Desk Agent at Candlewood Suites Detroit, Southfield, responded to this review

I do apologize that your last stay at the Candlewood Suites Detroit- Southfield was not up to standard. That is not a typical Candlewood experience and we would love a chance to show you that. Next time you are in the Southfield area we hope you will allow that opportunity. Also if you have a few minutes to contact us... More 

Pompano Beach, Florida, United States
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed September 30, 2014

Stayed here while on a 12 week work contract. Excellent value with a friendly and efficient staff. Clean room and property in a safe and convenient location. I HIGHLY recommend this property. Lots of shopping, restaurants, movie theaters within a short drive to Telegraph Road. Henry Ford Museum and Greenfield Village nearby and only a short drive to Comerica Park... More 

Was this review helpful? Yes 1
CWSDTTSO, General Manager at Candlewood Suites Detroit, Southfield, responded to this review

Dear Valued Guest, Thank you for choosing Candlewood Suites Detroit Southfield. We are very happy you enjoyed your stay with us. If you are ever in the area again we hope to see you again soon. More 

Southfield, Michigan
Level Contributor
3 reviews
5 of 5 stars Reviewed September 21, 2014

I researched the local hotels for a week for a 9 day business trip. Since I was going be away from home so long I thought the small suite would be more comfortable. All reviews on this hotel were positive so I decided to give it a try and I am glad I did. Safety was a concern not knowing... More 

Was this review helpful? Yes
Melissa C, Hotelstaff at Candlewood Suites Detroit, Southfield, responded to this review

Dear Patrick D., Thank you for taking the time to write a review. We are pleased to hear that you enjoyed your stay at the Candlewood Suites Detroit- Southfield. We hope to be able to accomodate your lodging needs the next time you are in the Southfield area. Have a great day! More 

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