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Candlewood Suites Detroit, Southfield

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1 Corporate Drive, Southfield, MI 48076
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Candlewood Suites Detroit, Southfield
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53 Reviews from our TripAdvisor Community

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Traveler rating
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    13
    8
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    5
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28
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
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    (53)
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    (14)
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Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

We came with my husband on his business trip, and had high expectations. However when my husband checked in there is no staff at front desk he had to pick up the phone and dial 0 to get anyone. Hotel was already paid for through my husbands work however they asked him for a credit card in which he replied... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Candlewood Suites Detroit, Southfield, responded to this review

Dear Devon A, Thank you for taking the time to review our property. I sincerely apologize if the level of service yo have received at check in and the noise levels may have caused you any inconvenience. Let us assure you that this is not the daily norm at our hotel as we do strive to provide a friendly and... More 

Ann Arbor, Michigan
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed June 22, 2015

Apparently hotels do not have the time, staff, or resources to perform what many establishments call a “deep cleaning,” which is a term shrouded in mystery. Some managers tell me a special rug shampoo is used, others say they must extra sanitize the room, and yet some tell me they have to clean behind and under the bed. I have... More 

Was this review helpful? Yes 2

Travelers are raving about these Southfield hotels

TN
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed December 18, 2014

I've recently stayed at this hotel in Southfield, Mi., and at first I was just leery about Michigan period!, however this is a great hotel that is very safe, and conveniently located in Southfield, MI for which I stayed for 7 months or more. The staff is awesome, with one exception........... just make sure you work out all of the... More 

Was this review helpful? Yes 1
CWSDTTSO, General Manager at Candlewood Suites Detroit, Southfield, responded to this review

Dear Valued Guest, Thank you for choosing Candlewood Suites Detroit Southfield. We are very happy you enjoyed you stay with us. We do aplogise that you had a bad encounter with one of our front desk agents. This issue will be looked into. If you are ever in the area again we hope you choose our hotel. Hope to see... More 

Pune, India
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed November 29, 2014

Stayed here on a business trip for a week in Sept 2014. Its a no frill hotel which has great location and staff. eating joints and CVS is within walking distance. Its very quiet inside the rooms and they also have a kitchenette where you can make a nice breafast for yourself.

Was this review helpful? Yes
CWSDTTSO, General Manager at Candlewood Suites Detroit, Southfield, responded to this review

Dear Valued Guest, Thank you for choosing Candlewood Suites Detroit Southfield. It brings us great joy you enjoyed your stay with us. We look forward to seeing you again soon. More 

Hobart, IN
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed November 13, 2014

The room looked comfortable, however a number of problems made the stay unsatisfactory. First, the shower didn't drain. Then, the toilet backed up and overflowed all over the floor. The ironing board had a loose and ill fitting cover which made ironing a shirt difficult. Finally, the Precor Elliptical trainer in the gym was broken. Even though I booked a... More 

Was this review helpful? Yes 1
Melissa C, Front Desk Agent at Candlewood Suites Detroit, Southfield, responded to this review

I do apologize that your last stay at the Candlewood Suites Detroit- Southfield was not up to standard. That is not a typical Candlewood experience and we would love a chance to show you that. Next time you are in the Southfield area we hope you will allow that opportunity. Also if you have a few minutes to contact us... More 

Pompano Beach, Florida, United States
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed September 30, 2014

Stayed here while on a 12 week work contract. Excellent value with a friendly and efficient staff. Clean room and property in a safe and convenient location. I HIGHLY recommend this property. Lots of shopping, restaurants, movie theaters within a short drive to Telegraph Road. Henry Ford Museum and Greenfield Village nearby and only a short drive to Comerica Park... More 

Was this review helpful? Yes 1
CWSDTTSO, General Manager at Candlewood Suites Detroit, Southfield, responded to this review

Dear Valued Guest, Thank you for choosing Candlewood Suites Detroit Southfield. We are very happy you enjoyed your stay with us. If you are ever in the area again we hope to see you again soon. More 

Southfield, Michigan
Level Contributor
3 reviews
5 of 5 stars Reviewed September 21, 2014

I researched the local hotels for a week for a 9 day business trip. Since I was going be away from home so long I thought the small suite would be more comfortable. All reviews on this hotel were positive so I decided to give it a try and I am glad I did. Safety was a concern not knowing... More 

Was this review helpful? Yes
Melissa C, Hotelstaff at Candlewood Suites Detroit, Southfield, responded to this review

Dear Patrick D., Thank you for taking the time to write a review. We are pleased to hear that you enjoyed your stay at the Candlewood Suites Detroit- Southfield. We hope to be able to accomodate your lodging needs the next time you are in the Southfield area. Have a great day! More 

Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed September 10, 2014

We stayed here in September 2014, when we went to see the Detroit Tigers. It was easy on and off both from Comerica Park. Drive time was about 20 minutes to downtown Detroit. The hotel was clean and the staff was very friendly. Not really many places to eat around the hotel but with a kitchenette that was not a... More 

Was this review helpful? Yes
Melissa C, Front Desk Agent at Candlewood Suites Detroit, Southfield, responded to this review

I am so pleased to hear that you enjoyed your stay with us. Hopefully the Tigers won that game :). We look forward to your return visit and hope you choose to stay with us again. More 

Holland, Michigan
Level Contributor
103 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed August 3, 2014

My only issue is that I got to spend just one night at this well-managed, well-maintained hotel right off the Lodge Freeway. Room was ideal for business travel, with a nice long desk to spread out the work, fast and reliable WiFi, and a fairly comfy office chair. Room was quite dark and I got no road or neighbor noise.... More 

Was this review helpful? Yes 1
CWSDTTSO, General Manager at Candlewood Suites Detroit, Southfield, responded to this review

Dear Icness, Thank you for choosing the Candlewood Suites Detroit Southfield. We are very delighted you enjoyed your stay with us. Thank you for the kind words and we hope to see you again very soon in the near future. More 

Southfield, Michigan
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed July 10, 2014

STAY-AWAY FLEA MOTEL . . . I will get to the point. I was assigned to this motel by my insurance company. It seemed nice enough at first. One morning I awoke and found several flea bites on my arm. I complained to the motel desk clerk who moved me to another floor. The desk clerk explained it was a... More 

Was this review helpful? Yes 2
CWSDTTSO, General Manager at Candlewood Suites Detroit, Southfield, responded to this review

Dear Alvin, First off I would like to apologize about your most recent experience at our hotel. This is the first time we have been aware of this type of incident and it is being addressed ASAP. We do take pride in being a pet friendly as well as a clean hotel. All pet rooms are deep cleaned once that... More 

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