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Embassy Suites by Hilton Detroit Southfield

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28100 Franklin Road, Southfield, MI 48034-5514
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1 room 1 guest
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Embassy Suites by Hilton Detroit Southfield
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408 Reviews from our TripAdvisor Community

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Traveler rating
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    115
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    46
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Covina, California
1 review
1 of 5 stars Reviewed 5 days ago NEW

We had awesome service from the front desk staff when checking into the hotel. We had some boxes that the front desk stored for us over night. The room was when the trouble began. The carpet was filthy. Housekeeping over the next few nights was horrible. I left a class in the sink that I had used and stayed in... More 

Review collected in partnership with Embassy Suites Hotels

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Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

It's not as bad as some people have written. I stayed here August 14th to 18th. Yes, they are still working on this hotel but it's starting to look a lot better and it looks like it's almost finished. I did stay in a newly renovated room. I was suppose to get double beds but was given one bed in... More 

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Washington, DC, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I stayed here for work for an entire week. The hotel was very clean and smelled fresh. The free breakfast, happy hour and internet were huge pluses. My flight home was cancelled so I needed to stay another night. I was able to secure a room without a problem. I'll definitely stay here again.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

My wife and I stayed at the Embassy Suites as we have for the past number of years - usually a few days during the month of August. We were slightly wary about reserving there this summer because we were told that the hotel is undergoing renovations and we feared this would hamper our stay there. Their rate this summer... More 

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Columbus, Ohio
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We had no notice that the hotel was renovating, but that wasn't our main complaint. The hotel had let everything go. No one bothered to clean. We had a falling apart, filthy carpet and kept our door shut to be only in the bedroom area. The shower was moldy, and the sink and floor stained. The breakfast area was not... More 

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Travelers are raving about these Southfield hotels

PA
Level Contributor
94 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel is undergoing overdue renovations, so it may be very nice at some point in the future. The room I was in was clean but very dated and worn.It's in a convenient location in Southfield and it was easy to get around. If you stay here, make sure to ask for a room away from the highway. The noise... More 

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Tiburon, California
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Major renovations of public spaces and rooms are constantly (noisily) going on starting at 8AM for the rest of 2015. Check to see if they're done before considering this particular location. Otherwise, excellent staff, convenient location for Southfield area NW of Detroit, large rooms, comfy beds and both down and synthetic pillows, microwave, fridge and sink are handy, daily internet... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
Barrie, Ontario, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here with my whole family for a week-long tax conference. The service was excellent, the staff were very helpful with all of our needs, general (more towels) to specific (installed a new outlet for our electric car to charge from). The suite served perfectly, the included breakfast and nightly "Manager's reception" (free drinks & snacks) made the price extremely... More 

Was this review helpful? Yes 1
Sunnyvale, California
Level Contributor
80 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The lobby has been renovated, but the rooms haven't. This is purely a hotel that you choose because you have business or family in the area, nothing stands out but nothing is wrong either. My room was clean and large, the breakfast buffet was good (but starts at 630) and the WiFi free (but slow). The room could use better... More 

Was this review helpful? Yes 2
Los Angeles, California
2 reviews
3 of 5 stars Reviewed 3 weeks ago

I don't think you can remodel a hotel to correct a flawed 1980's model of excess. The rooms were spiffed up but still from the 1980's. I want more or I want less. The internet was OK but not great. The bed was good. The bathroom was just OK.

Review collected in partnership with Embassy Suites Hotels

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