I checked my credit card after staying in the Embassy Suites for my friend's wedding this past weekend and discovered a $250 fee. When I called, Ashley at the front desk informed me that it was a smoking fee because the room reeked of smoke, they found a cigarette box in the room and a pair of shoes. We absolutely... More

We recently stayed at the Embassy Suites Southfield, ME for a family function. The front desk staff was very helpful and friendly. However the hotel is in need of renovation. We had a corner room on the 9th floor. It had an extra window in the corner, however this window was so dirty that you could not see out of... More

I normally will say that Embassy Suites are one of my faovrite hotels. But this one is so worn out, that it definitely takes away from the experiance. everything from the chairs in the breakfast area to eleveators and carpets, walls , shower/tub walls and so on are overly worn out and major need of attention or replacement. The one... More

I'm a business travelever from Boston, i used to stay at the Westin which is very nice also, but I really like having the complimentary breakfast. if you have breakfast at the Westin, the service is slow......... here you can do the buffet, and get in and out on your way.

My husband and I were in Detroit because of a death in my family. We had previously stayed at the Embassy a couple of years ago while in Detroit and knew the high quality of the hotel; that was one thing we did not have to worry about during our stay. I would recommend to everyone to try out the... More

Our family stayed here one night. Upon checking in the hostess was not welcoming. She sent us to the 9th floor with our three small children. When we arrived to our room there were dirty dishes sitting right outside the door and the curtains were drawn. My husband opened the folder to get the key out and she had forgotten... More

I was very surprised by my stay at this location. The service was great from check in to check out. My room was spacious, clean, and comfortable. The restaurant food and service was top notch. Overall just a great value and pleasant experience.

Hotel lobby is very nice but the rooms need updated. Carpet, chairs and couches in the rooms are stained and give off a dirty impression. Rooms are noisy from traffic noise from the highway outside the hotel.

Attended a two day corporate function at this hotel and it nicely exceeded my expectaions. Staff were friendy and helpful. The complementary breafast included cooked to order omelettes. The room was nice, clean and spacious. would recommend it for business travel.