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All 19 Southfield hotels

Hilton Garden Inn Detroit-Southfield

3.0 of 5 Hotel   |   26000 American Drive, Southfield, MI 48034
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Ranked #3 of 19 Hotels in Southfield
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
Tawana W Michigan, United States
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185 reviews from our community

Traveler rating
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    30
    11
    9
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34
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103
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cncinnati
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

check in out - they knew I was diamond - but they dont go out of their way to help get me to a nice room. I have given them more than 200 days of business over last 1.5 yrs at this hotel. Familiarity seems to be bad. Maybe it is time to go to another hotel. restaurant area -... More

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Michigan, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

If every staff member is not personally committed to excellence, you will never know it at this hotel. No matter my need, every need was exceeded. Continually impressed. The price of the food is reasonable and the quality is exceptional. I valued the quietness of the hallways at night. My only suggestion is update the wifi service. I had to... More

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Was this review helpful? Yes 1
Franklin, michigan, USA
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at Hilton Garden Inn when we lost power to our house. Making the reservation was easy and staff was very helpful and accomodating upon our arrival. Our commitment to Hilton products remains strong.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
1 review
2 of 5 stars Reviewed 2 weeks ago

First I want to say that Amie( front desk) and Lillian (housekeeping) was very nice and have great customer service skills. I also enjoyed the inside pool, fitness room, and business room. On the other hand parking is not very close to the door and the parking lot was filthy beer bottles broken glass. Then the little refrigerator doesn't keep... More

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Washington, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

We checked into our room and there were handprints and smears all over the windows. Black hairs found in bed. Tape all over the wall like the previous patrons had had a party. When we asked the front desk to clean the room they acted inconvenienced and said they did not have anyone available and that maintenance would have to... More

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Beverly Hills, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

The overall experience and ammenities at this hotel are very good and for the money, it is a good value. The staff however, are not consistent in the concern and care they manifest for their guests; some display outstanding dedication to customer satisfaction while others seem indifferent.

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Detroit, United States
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Originally I wanted to stay in the Downtown area for the convenience of my birthday party. After settling for Southfield, I was pleasantly surprised with the rooms. Clean, relaxing, the pillows were very soft.

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South Bend, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I have stayed at this hotel numerous times and every stay but one was great. I will admit, one stay was less than great, but the hotel worked with me to correct the inconvenience and I am satisfied. The staff is helpful, courteous and pleasant. I would recommend this hotel for anyone staying in the area.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Excellent service, full breakfast ( including fresh made to order omelets) available. Clean rooms. Very polite and attentive staff. Beautiful atmosphere and surroundings. Easily accessible to all major freeways.

Review collected in partnership with Hilton Garden Inn

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buffalo, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Visiting family in Detroit area, staying this hotel for 2 nights. Have nothing but good things to say, the bed is really awesome very comfortable. Even the the wife liked it. Parking is not an issue, huge lot. The staff were friendly and the room was clean. Over all I have to say it was an excellent experience.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
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Additional Information about Hilton Garden Inn Detroit-Southfield

Address: 26000 American Drive, Southfield, MI 48034
Phone Number:
Location: United States > Michigan > Southfield
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Detroit-Southfield 3*
Number of rooms: 194
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Also Known As:
Hilton Garden Hotel Southfield
Hilton Garden Inn Southfield
Hilton Southfield
Southfield Hilton Garden Inn

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