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Hilton Garden Inn Detroit-Southfield

3.0 of 5 26000 American Drive, Southfield, MI 48034
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Certificate of Excellence 2014
Hilton Garden Inn Detroit-Southfield
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Hilton Garden Inn Detroit-Southfield
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219 reviews from our community

Traveler rating
    88
    76
    32
    12
    11
See reviews for
43
25
17
119
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Los Angeles, United States
1 review
4 of 5 stars Reviewed 2 days ago NEW

Good hotel for the $, and the service is very good as well. Location is not the best, it's more for a business traveler. The heater is a bit loud, but other than that the rooms have all the essentials (and a york peppermint patty is a nice touch).

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Big Rapids, United States
1 review
1 of 5 stars Reviewed 1 week ago

I was pleased with the condition of the room but the experience at the hotel was terrible. We were not treated with respect. We requested to switch and upgrade our room less than 30 mins after arrival because we wanted to upgrade out stay and were told we would have to pay for both rooms the first night. What? We... More 

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Ken G, General Manager at Hilton Garden Inn Detroit-Southfield, responded to this review

Dear Elijah, We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a... More 

Beavercreek, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I definitely recommend this hotel. The accomodations were clean, the staff were very courteous and professional. Check-in/Check-out with ease. The hotel is located close the freeway with restaurants in the area. This is my hotel of choice whenever I visit Detroit, Michigan. This hotel should be rated at a minimum 4-Star. Keep up the great work.

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Lake Buena Vist
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Staff went above and beyond. Breakfast was great and fitness room had everything one could need. Also had a nice pool and hot tub however we did not ulitize. I would recomend this hotel to anyone staying in the area. Did I already say how amazing the staff was??! Definitely a Hilton brand...

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Chicago, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

We were pleased with the process of booking this hotel. Upon arrival we were greeted by friendly, efficient staff. The room was quite nice and met all of out needs. Internet was adequate and the check-out process was rapid.

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Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 3 weeks ago

It took over eight long road hours to reach our destination, but I can't remember the last time that I felt this good upon arrival at a hotel. The lobby: nicely decorated, the staff: attentive, the rooms: clean and the beds: comfortable. We arrived around 8pm. The drive was long and the weather was miserable. A wintry mix of rain... More 

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Chicago, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Had a wonderful stay at the Hilton Garden Inn. The hotel was clean and modern. They did not have the breakfast buffet, due to the slow holiday season. But, they gave us a made to order breakfast with omelets that was nice. The staff was really nice.

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Chennai (Madras), India
Senior Contributor
28 reviews 28 reviews
16 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed December 20, 2014

Stayed in the hotel for 3 days as it was close to my office. We had a good deal so worth it. The room was also spacious . The staff were very courteous but their work efficiency was something which was not up to the mark. The front office staff didn't know how to transfer calls to the room was... More 

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Pittsburgh, United States
1 review
4 of 5 stars Reviewed December 19, 2014

My room was clean, quiet and modern. The restaurant and bar serve food that is as good or better than stand alone establishments. The internet is sketchy at best and I found myself fighting disconnects and password resets repeatedly.

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Lake Alfred, Florida
Senior Contributor
26 reviews 26 reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed December 18, 2014

Our group from various locales in FL went to the area for software training for a 3 night stay. All appeared lovely and immaculate. Great decor, amenities, bedding and pillows. The huge problem was first in the restaurant, I've never seen so many drinks and foods go back. My experience with the food was that it was great---if and when... More 

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Ken G, General Manager at Hilton Garden Inn Detroit-Southfield, responded to this review

Thank you for your review. We greatly appreciate your feedback and we sincerely apologize for the issues that you and your group experienced during your stay. The comfort and safety of our guests is the focal point of our operations in order to continue providing our guests with a great experience, and we work closely with a professional pest control... More 

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Additional Information about Hilton Garden Inn Detroit-Southfield

Address: 26000 American Drive, Southfield, MI 48034
Phone Number:
Location: United States > Michigan > Southfield
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Detroit-Southfield 3*
Number of rooms: 194
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Also Known As:
Hilton Garden Hotel Southfield
Hilton Garden Inn Southfield
Hilton Southfield
Southfield Hilton Garden Inn
Hotel Style:
#3 Business Hotel in Southfield

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