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Quality Inn

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26111 Telegraph Road, Southfield, MI 48034-5315 (Formerly Southfield Inn)
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36 reviews from our community

Traveler rating
    4
    14
    5
    4
    9
See reviews for
11
7
6
8
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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Fort Wayne, Indiana
Top Contributor
84 reviews 84 reviews
18 hotel reviews
53 helpful votes 53 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I wish I knew the one lady's name at the desk. She was very friendly and always greeted me with a smile. I appreciated that. But my good impression went downhill from there. The elevator needs a good power washing and the floor tiles replaced. There was so much crud, I wondered what to expect in my room. First the... More 

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St. Ignace
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 4 weeks ago

There is a reason why this is nearly the last hotel on the list of Southfield hotels. We stayed here last weekend (March 14th) for a one night stay. We were in town for a family event so hanging out at the hotel was limited. We checked in around 3pm and left straight away. We returned to the hotel just... More 

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Nepa
Senior Contributor
32 reviews 32 reviews
15 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed January 6, 2015

Back again to the Quality Inn Southifield. Once again greeted by friendly staff at reception and another good experience. We were early for check-in, but quickly had our room despite this. The desk clerk offered us choice of being higher or on the ground floor. We asked for quiet and she put us on the third floor, which was as... More 

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Contributor
11 reviews 11 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed January 4, 2015

I stayed at the Quality Inn from March 8-12, 2014. The staff were very unfriendly. They did not try any effort to make my stay satisfying. I know the rates are cheap and its right off the highway, but first impression is very important. During my check-in the staff refused to make eye contact with me. He did not give... More 

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Dayton, Ohio, United States
1 review
1 of 5 stars Reviewed October 31, 2014

The people at Ouality Inn were nice. We stayed three night. The first two night I was itching but nothing serious. The third night my daughter and I started getting bite by something. Immediately, I got up and checked the covers and found a huge bedbug. I called the front desk for her to come look at what we had... More 

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Grandville, Michigan
Contributor
12 reviews 12 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed September 10, 2014

I've stayed at this hotel 3 times. The rooms are clean, the bed is comfortable, and the breakfast in the morning is fine. However, this hotel is in major need of maintenance. Every hallway and entry is uncomfortably warm and has an unpleasant odor. It is a smoke free facility, however the smoking areas are immediately outside the entrances and... More 

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Senior Contributor
26 reviews 26 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed August 13, 2014

The hotel is clean, safe and friendly. Nothing fancy, but the desk personnel, cleaners and breakfast attendant are friendly and helpful. Breakfast includes lots of choices including hot scrambled eggs. There is real butter for the english muffins. There are several juices and quality yoghurts. The coffee is good. The breakfast area is clean and comfortable. Although there is a... More 

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Berea, Ohio
Senior Contributor
37 reviews 37 reviews
30 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed June 27, 2014

I am a platinum member and was treated as such. A second stay for me at this location and as promised by the manager during my first stay I could expect excellent service the next time and indeed I did. Front desk personnel were great. Room was very clean and very quiet. Lot s of pillows, and towels extra toiletries... More 

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Nepa
Senior Contributor
32 reviews 32 reviews
15 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed May 26, 2014

Back for another stay at the Quality Inn on Telegraph. Service was, once again, terrific. We arrived early and were handed the keys tor our room with a smile and Welcome. Room was clean, well appointed and very comfortable. It's not a luxury hotel, but we continue to return for a quiet place to stay while visiting the family in... More 

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Cleveland, Ohio
Senior Contributor
26 reviews 26 reviews
26 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed March 18, 2014

The hotel is very nice, pretty lobby and nice dining area. my room was spacious, clean, and though I had a minor issue, it was addressed very kindly by the manager. The hotel was quiet even though I was on the first floor near parking. Lots of TV channels and roomy nook for the micro and fridge so I could... More 

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