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All 19 Southfield hotels

Quality Inn

2.0 of 5 Hotel   |   26111 Telegraph Road, Southfield, MI 48034-5315 (Formerly Southfield Inn)
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Ranked #13 of 19 hotels in Southfield
A recent review
5 of 5 stars reviewed 4 weeks ago
April R Cleveland, Ohio
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27 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Any
English first
Cleveland, Ohio
Senior Contributor
26 reviews 26 reviews
26 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The hotel is very nice, pretty lobby and nice dining area. my room was spacious, clean, and though I had a minor issue, it was addressed very kindly by the manager. The hotel was quiet even though I was on the first floor near parking. Lots of TV channels and roomy nook for the micro and fridge so I could... More

Was this review helpful? Yes 1
Cottage Grove, Oregon
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 29, 2013

We stayed at the Quality Inn for one week during the Christmas holiday, the hotel was quiet, & clean. the staff were very nice. This is a hotel that finally got a clue as to what the guest really want! There were no maids slamming and banging doors at 7& 8 in the morning, none of that loud talking and... More

Was this review helpful? Yes 3
Holland, OH
Top Contributor
71 reviews 71 reviews
9 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed October 20, 2013

What a pleasant surprise when walking into this hotel. Our room was a decent size, clean and quiet (on the third floor). Flat screen, comfy chair with ottoman, king size bed with crisp linens, microwave, fridge, coffee machine, hair dryer and a shower with good water pressure! Breakfast was adequate. Negatives: Poor security on first floor. We entered through the... More

Was this review helpful? Yes 2
15 reviews 15 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed October 14, 2013

Back to this hotel from October 11 to the 13th and found that they are investing in upgrades. We were given a room on the third floor and found a shiny new flat-screen, all new bedding and reworked furnishings. Service at this hotel has always been good in our experience and it's very convenient for us, close to our children,... More

Was this review helpful? Yes 2
Garfield Heights, Ohio
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 25, 2013

quality inn southfield had a great desk clerk and even switched our room away from the ice machine and was very courteous the rooms were clean the breakfast was goo it was all i expected and more i will stay here again when in the area

Was this review helpful? Yes 1
Grant, Michigan
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed September 6, 2013

I stayed at this motel with my husband and my mother for two nights, Sept. 3 and 4, 2013. It would have been acceptable except for two things: (1) We found a bed bug in our room. (2) The general manager refused to file an incident report so I could have a formal record of the bed bug occurence. Finding... More

Was this review helpful? Yes 3
Lynchburg, Virginia
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 2, 2013

I've stayed @this motel and enjoyed the entire stay.I plan to be in mich. this coming week and plan to stay there again, some people will TRY to find fault in anywhere to TRY to get an adjustment on price. I think/know the staff was very pleasing,the the mgr./owner was very nice. If someone complains of this place they should... More

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New Jersey
Senior Contributor
36 reviews 36 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed July 13, 2013

I stayed here for a one night visit. The hotel clerk was not very friendly. I just relocated in the area from another state for work and he insinuated that somehow I was taking jobs away from Michigan residents who have been there a long time. The hotel was fairly clean and badly needs some updated. The room was very... More

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Detroit, Michigan
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 13, 2013

Hotel (Southfield MI on Telegraph) seemed to be okay when we arrived BUT they had BED BUGS!!!! And refused to give a refund - wanted us to take another room but that suggestion wasn't even offered until we said we were leaving!!!! Terrible customer service!!!!! Their motto should be "good night, don't let the bed bugs bite!!"

Was this review helpful? Yes 1
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed June 13, 2013

My husband and I like this hotel. Unfortunately a recent bad experience with the owner may keep us away. Our vacation called for 4 days at this hotel, 3 days in Stratford, ON, then 3 days back at the Quality Inn. Shortly after leaving the Inn, we found that the credit card we had used to hold the hotel during... More

Was this review helpful? Yes 1

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Additional Information about Quality Inn

Also Known As:
Quality Hotel Southfield
Quality Hotel
Best Western Southfield
Southfield Best Western
Address: 26111 Telegraph Road, Southfield, MI 48034-5315 (Formerly Southfield Inn)
Phone Number:
Location: United States > Michigan > Southfield
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Wheelchair access
Hotel Style:
#5 Business Hotel in Southfield
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn 2*
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