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Hawthorn Suites by Wyndham Detroit Southfield

2.5 of 5
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26700 Central Park Blvd, Southfield, MI 48076
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Best prices for:1 room 1 adult
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Hawthorn Suites by Wyndham Detroit Southfield
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600 Reviews from our TripAdvisor Community

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Harvey, Illinois
1 review
1 of 5 stars Reviewed yesterday NEW

I was totally dissatisfied with my stay it was short notice trio because I had to attend my uncles funeral. The room was ok but I believe I paid too much for it! Me, my husband and 11 month old son occupied the room. As soon as we walked in I noticed it was cold so we tried to adjust... More 

Review collected in partnership with Hawthorn Suites by Wyndham

Helpful?
Thank bettyh213
Orange County, California
2 reviews
1 of 5 stars Reviewed 1 week ago

The rooms are disgusting & I should know as I requested a room change 4x's before I gave up. Years of dirt on the carpet, walls, & vents. Overflowing dumpsters outside. Nasty kitchen & bathrooms. My beds didn't have blankets on them. This place should be condemned. I paid for the penthouse suite.... they should call it the flophouse suite.

Helpful?
Thank Erin M
Ajay D, General Manager at Hawthorn Suites by Wyndham Detroit Southfield, responded to this review

Thank you for taking the time out of your schedule to provide us feedback regarding your recent stay at our hotel. We regret that we did not meet your expectations during your stay. We have corrected the issues you had outlined in your feedback. We hope to be of service to you in the future. Please know that your feedback... More 

Detroit, Michigan
1 review
3 of 5 stars Reviewed 2 weeks ago

the young man that checked me in was awesome!!! I haven't had such exceptional customer service in a long time! I was disappointed when I entered my room and saw we didn't have comforters in the beds 😕 Then I attempted to cook for my family but the stove didn't work 😕

Review collected in partnership with Hawthorn Suites by Wyndham

Helpful?
Thank deshawnd2016
Ajay D, General Manager at Hawthorn Suites by Wyndham Detroit Southfield, responded to this review

Thank you for taking time out of your schedule to offer feedback on your stay. I am happy we exceeded your expectations. One of the most rewarding aspects of my job is hearing great feedback from valued guests like you. Thank you again, and we look forward to being of service to you for all of your future stays in... More 

Elgin
1 review
3 of 5 stars Reviewed 2 weeks ago

They didn't clean our room the next day. We had to request clean linen. They didn't tell us that there would be a $60 deposit until I arrived to check in this was after I placed the order online. There's nothing that mentions this online. People don't just have $60 cash on them nowadays.

Review collected in partnership with Hawthorn Suites by Wyndham

Helpful?
Thank malonaj
Ajay D, General Manager at Hawthorn Suites by Wyndham Detroit Southfield, responded to this review

Thank you for taking the time out of your schedule to provide us feedback regarding your recent stay at our hotel. We regret that we did not meet your expectations during your stay. We have corrected the issues you had outlined in your feedback. We hope to be of service to you in the future. Please know that your feedback... More 

Detroit, Michigan
1 review
1 of 5 stars Reviewed 4 weeks ago

For close to $300 a night there was no television in the master suite , The kitchen countertop was falling apart there was no Internet service There were no HD channels for the television when you turn the ceiling fan on it felt like it was going to fall apart, I have stayed at Hawthorne suites before and the rooms... More 

Review collected in partnership with Hawthorn Suites by Wyndham

Helpful?
Thank geraldh739
Ajay D, General Manager at Hawthorn Suites by Wyndham Detroit Southfield, responded to this review

Thank you for taking the time out of your schedule to provide us feedback regarding your recent stay at our hotel. We regret that we did not meet your expectations during your stay. We have corrected the issues you had outlined in your feedback. We hope to be of service to you in the future. Please know that your feedback... More 

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