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All 19 Southfield hotels

The Westin Southfield Detroit

4.0 of 5 Hotel   |   1500 Town Center, Southfield, MI 48075
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61%
Ranked #7 of 19 hotels in Southfield
A recent review
5 of 5 stars reviewed 2 days ago
Ryan P Toronto, Canada
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355 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
Date | Rating
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English first
Toronto, Canada
Contributor
13 reviews 13 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Stayed at the Westin for a weekend that included a king size bed and a sofa bed. The room was neat and tidy and spacious for 3 adults with lots of tennis gear. The amenities were nice and the bathroom was very clean. Location wise is great for any Canadians as there is a Tim Hortens within walking distance. From... More

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Sylvania, Ohio
1 review
3 of 5 stars Reviewed 3 days ago NEW

The lobby was very nice and the employees were very nice and helpful, however the rooms need some maintenance. Our bath exhaust fan did not work and several electrical outlets in the room also did not work. Nice water pressure, the A/C worked well and everything seemed clean. We were also disappointed with the beds ... not very comfortable. Of... More

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Holt, Michigan
Senior Contributor
35 reviews 35 reviews
22 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

This, like most of the pricier chain hotels, seeks to nickel and dime you into oblivion. The room was nice, the service was fine, check-in was quick, but it wasn't spectacular. Nice view from the room. The king room is very comfortable and our bathroom was huge was a very nice shower with great water pressure. Wifi is extra and... More

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DC
Senior Contributor
40 reviews 40 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 1 week ago

The rooms are really showing their wear, damaged wallpaper, scratched furniture, slightly moldy bathrooms, tub drains in need of snaking. The rooms have pointless oddly powered mini-refrigerators: not cooled and empty. There is a mini bar menu and no mini bar. Our first room has a cigarette jammed in an air duct. The hostess in the restaurant didn't seem to... More

Was this review helpful? Yes 1
WestinSouthfield, General Manager at The Westin Southfield Detroit, responded to this review

Your experience greatly concerns us, as this is not at all what we want for our valued guests to encounter while staying with us. We do appreciate you sharing what areas you feel need our attention and we are aware of certain improvements that need to be addressed within our hotel. As you can well imagine, upgrades take considerable time... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The front desk had great employees with awesome assistance. Toyia, who greeted us was very helpful and willing to ask all questions that we had. I would highly recommend the westin. The room was clean, staff was courteous and the overall feel was just what we needed for our night in!

Was this review helpful? Yes 1
WestinSouthfield, General Manager at The Westin Southfield Detroit, responded to this review

It’s always wonderful to hear that the service from our dedicated Associates and our heavenly accommodations at The Westin Southfield Detroit provided you with the rejuvenating and refreshing stay that you needed. Thank you for your kind recommendation and for your kind review. We look forward to welcoming you back very soon! Until then, be well. More

1 review
4 of 5 stars Reviewed 2 weeks ago

Beautiful hotel. clean and staff are very friendly. One thing I need to ask Westin management is to please update/replace their pillows and comforters our pillows were stained and yellow color due to over use. Other than that our stay is comfortable.

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WestinSouthfield, General Manager at The Westin Southfield Detroit, responded to this review

It’s always great to hear when our guests enjoy the attentive service levels of our dedicated Associates and we thank you for sharing your experience with us. We will have our Housekeeping Associates look into the condition of our bedding and we certainly do apologize that the ones you were provided with did not meet our high standards. We look... More

Kansas City, Kansas
Contributor
13 reviews 13 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I've stayed at this hotel many times and check-in/check-out is so quick and easy. The rooms are always so clean, quiet and comfortable. If I'm in the Detroit area for business, I typically stay here. I usually get a great rate, no matter what day of the week I'm in town. Will definitely stay there again and would recommend it... More

Was this review helpful? Yes 1
WestinSouthfield, General Manager at The Westin Southfield Detroit, responded to this review

We’re so pleased to hear that each and every time you’ve stayed at The Westin Southfield Detroit that you have been thoroughly impressed with your experience. Your kind recommendation is sincerely appreciated and we look forward to welcoming you back again and again. Until then, stay well. More

Seattle, Washington
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 4 weeks ago

I'd go back again; it's the best in the area. Staff is really flawless. They're all friendly and personable, and will do anything for you. For example, one night I was feeling awful and went into the bar and asked for tea and toast - no charge and lots of sympathy for my plight. Of special mention are Mario on... More

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WestinSouthfield, General Manager at The Westin Southfield Detroit, responded to this review

The Associates at The Westin Southfield Detroit work very hard to provide our valued guests with the utmost in care while they are staying with us and we’re delighted to hear that your stay was no exception. We are working to improve areas of our hotel and hope to welcome you back in the future where you can enjoy a... More

Naperville, Illinois
1 review
5 of 5 stars Reviewed 4 weeks ago

I happened to be staying overnight at this hotel on business. The hotel accommodations were very good but the stellar part of the experience was your hotel front desk person , Toyla. She was warm, friendly and exceptionally helpful. She really made the stay exceptional. Most hotel rooms are mirror images of each other at this level so one thing... More

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WestinSouthfield, General Manager at The Westin Southfield Detroit, responded to this review

First impressions are so important and we’re thrilled that the front desk Associate you specifically mentioned was able to provide you with exceptional service that made your stay at The Westin Southfield Detroit so memorable. We will be sure to share your comments with her, as we know it will make her day! Please come back and stay with us... More

Round Rock, TX
Contributor
20 reviews 20 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed July 16, 2014

I chose the Westin Southfield as my home away from home during business travel. What a smart decision that was. Access to the hotel was easy, shopping was not too far away and the service was excellent. From the time I walked through the door, everyone was professional and friendly. The internet service was reliable, valet attendants were speedy and... More

Was this review helpful? Yes
WestinSouthfield, General Manager at The Westin Southfield Detroit, responded to this review

How wonderful to hear that your recent stay at The Westin Southfield Detroit provided you with a comfortable home-away-from-home. It is our highest priority to ensure that our guests receive attentive care from our Associates and a refreshing night’s sleep while here, and it seems we met that goal with you. We do apologize for the lack of service you... More

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Additional Information about The Westin Southfield Detroit

Address: 1500 Town Center, Southfield, MI 48075
Phone Number:
Location: United States > Michigan > Southfield
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Westin Southfield Detroit 4*
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Also Known As:
The Westin Southfield Detroit Hotel Southfield
Westin Southfield Detroit
Southfield Westin

125 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Near the quiet suburbs and only being 20 minutes from downtown, The Westin Southfield Detroit is near many Fortune 500 headquarters and with access to the Southfield Town Center's 5 corporate towers. ... more   less 
Number of rooms
388

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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