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All 19 Southfield hotels

The Westin Southfield Detroit

4.0 of 5 Hotel   |   1500 Town Center, Southfield, MI 48075
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Ranked #6 of 19 hotels in Southfield
A recent review
4 of 5 stars reviewed 6 days ago
Melanie E Cincinnati, Ohio
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360 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
Date | Rating
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English first
Los Angeles, California
Contributor
11 reviews 11 reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Staying at this hotel is a frustrating experience especially for a business traveler looking for an efficient stay. Having stayed here on two separate occasions in the past month the issues I encountered are consistent and basic as the hotel struggles to meet what should be standard expectations for any property and especially an upscale property like a Westin. The... More

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Hartford, Connecticut
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 6 days ago NEW

We were quite dissapointed with our stay at the Westin Southfield. The halls and room had a musty smell. The couch and carpet was stained and old. even the linens and bedding did not provide that Westin Heavenly feeling. We felt like we were in a lower class chain of hotels, hence the title,

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Cincinnati, Ohio
Top Contributor
50 reviews 50 reviews
10 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This is a nice hotel, located on the outskirts of a business park. Locating the hotel was a challenge. There is road construction in the area, so we were directed around a closure. We were brought into the parking lot to the back of the property. We were surprised and somewhat befuddled when the lady in the box announced that... More

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1 review
5 of 5 stars Reviewed 1 week ago via mobile

Larry and Toya were very welcoming and accommodating at check in. They made all the difference. Beautiful hotel. I would definitely stay again. I recommend this property to anyone. They also have great restaurants on site, so you don't have to leave to find good food.

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Fairfield, Ohio
Senior Contributor
38 reviews 38 reviews
13 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Stayed here while in Detroit for the Eminem and Rihanna tour. The staff were super friendly and polite. Rooms were spotless. Parking in the attached garage was great with a short skyward to the hotel. Hotel was very quiet. Free water bottle in room and Starbucks coffee pods for the in room coffee maker.

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Toronto, Canada
Contributor
13 reviews 13 reviews
6 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Stayed at the Westin for a weekend that included a king size bed and a sofa bed. The room was neat and tidy and spacious for 3 adults with lots of tennis gear. The amenities were nice and the bathroom was very clean. Location wise is great for any Canadians as there is a Tim Hortens within walking distance. From... More

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WestinSouthfield, General Manager at The Westin Southfield Detroit, responded to this review

It certainly sounds like you had a great time exploring the area surrounding The Westin Southfield Detroit and we’re so happy to have provided you with a comfortable place to relax and unwind during your trip. The pleasure would be all ours to have you return in the future and we thank you for sharing your recent experience at our... More

Sylvania, Ohio
1 review
3 of 5 stars Reviewed 2 weeks ago

The lobby was very nice and the employees were very nice and helpful, however the rooms need some maintenance. Our bath exhaust fan did not work and several electrical outlets in the room also did not work. Nice water pressure, the A/C worked well and everything seemed clean. We were also disappointed with the beds ... not very comfortable. Of... More

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WestinSouthfield, General Manager at The Westin Southfield Detroit, responded to this review

Hearing that your recent stay did not meet your expectations disappoints us greatly. We strive to provide our guests with the utmost in comfort and care, and we do apologize that a room with a king-size bed was not available at the time of your stay. We do appreciate you reaching out to us and letting us know about the... More

Holt, Michigan
Senior Contributor
35 reviews 35 reviews
22 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This, like most of the pricier chain hotels, seeks to nickel and dime you into oblivion. The room was nice, the service was fine, check-in was quick, but it wasn't spectacular. Nice view from the room. The king room is very comfortable and our bathroom was huge was a very nice shower with great water pressure. Wifi is extra and... More

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WestinSouthfield, General Manager at The Westin Southfield Detroit, responded to this review

We’re delighted to hear that your stay at The Westin Southfield Detroit was indeed comfortable and that the service levels you received from our Associates fully impressed you. We do regret that you experienced a few challenges while here and we thank you for sharing your concerns with us, as it helps us to further improve the experience for future... More

DC
Senior Contributor
40 reviews 40 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The rooms are really showing their wear, damaged wallpaper, scratched furniture, slightly moldy bathrooms, tub drains in need of snaking. The rooms have pointless oddly powered mini-refrigerators: not cooled and empty. There is a mini bar menu and no mini bar. Our first room has a cigarette jammed in an air duct. The hostess in the restaurant didn't seem to... More

Was this review helpful? Yes 1
WestinSouthfield, General Manager at The Westin Southfield Detroit, responded to this review

Your experience greatly concerns us, as this is not at all what we want for our valued guests to encounter while staying with us. We do appreciate you sharing what areas you feel need our attention and we are aware of certain improvements that need to be addressed within our hotel. As you can well imagine, upgrades take considerable time... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

The front desk had great employees with awesome assistance. Toyia, who greeted us was very helpful and willing to ask all questions that we had. I would highly recommend the westin. The room was clean, staff was courteous and the overall feel was just what we needed for our night in!

Was this review helpful? Yes 1
WestinSouthfield, General Manager at The Westin Southfield Detroit, responded to this review

It’s always wonderful to hear that the service from our dedicated Associates and our heavenly accommodations at The Westin Southfield Detroit provided you with the rejuvenating and refreshing stay that you needed. Thank you for your kind recommendation and for your kind review. We look forward to welcoming you back very soon! Until then, be well. More

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Additional Information about The Westin Southfield Detroit

Address: 1500 Town Center, Southfield, MI 48075
Phone Number:
Location: United States > Michigan > Southfield
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Westin Southfield Detroit 4*
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Also Known As:
The Westin Southfield Detroit Hotel Southfield
Westin Southfield Detroit
Southfield Westin

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Near the quiet suburbs and only being 20 minutes from downtown, The Westin Southfield Detroit is near many Fortune 500 headquarters and with access to the Southfield Town Center's 5 corporate towers. ... more   less 
Number of rooms
388

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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