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All 19 Southfield hotels

The Westin Southfield Detroit

4.0 of 5 Hotel   |   1500 Town Center, Southfield, MI 48075
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61%
Ranked #7 of 19 hotels in Southfield
A recent review
5 of 5 stars reviewed 1 week ago
Katrina H Kansas City, Kansas
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349 people have reviewed this hotel

Traveler rating
    88
    125
    74
    38
    24
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67
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (57)
Date | Rating
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English first
Kansas City, Kansas
Contributor
13 reviews 13 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

I've stayed at this hotel many times and check-in/check-out is so quick and easy. The rooms are always so clean, quiet and comfortable. If I'm in the Detroit area for business, I typically stay here. I usually get a great rate, no matter what day of the week I'm in town. Will definitely stay there again and would recommend it... More

Was this review helpful? Yes
WestinSouthfield, General Manager at The Westin Southfield Detroit, responded to this review

We’re so pleased to hear that each and every time you’ve stayed at The Westin Southfield Detroit that you have been thoroughly impressed with your experience. Your kind recommendation is sincerely appreciated and we look forward to welcoming you back again and again. Until then, stay well. More

Seattle, Washington
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago

I'd go back again; it's the best in the area. Staff is really flawless. They're all friendly and personable, and will do anything for you. For example, one night I was feeling awful and went into the bar and asked for tea and toast - no charge and lots of sympathy for my plight. Of special mention are Mario on... More

Was this review helpful? Yes
WestinSouthfield, General Manager at The Westin Southfield Detroit, responded to this review

The Associates at The Westin Southfield Detroit work very hard to provide our valued guests with the utmost in care while they are staying with us and we’re delighted to hear that your stay was no exception. We are working to improve areas of our hotel and hope to welcome you back in the future where you can enjoy a... More

Naperville, Illinois
1 review
5 of 5 stars Reviewed 1 week ago

I happened to be staying overnight at this hotel on business. The hotel accommodations were very good but the stellar part of the experience was your hotel front desk person , Toyla. She was warm, friendly and exceptionally helpful. She really made the stay exceptional. Most hotel rooms are mirror images of each other at this level so one thing... More

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WestinSouthfield, General Manager at The Westin Southfield Detroit, responded to this review

First impressions are so important and we’re thrilled that the front desk Associate you specifically mentioned was able to provide you with exceptional service that made your stay at The Westin Southfield Detroit so memorable. We will be sure to share your comments with her, as we know it will make her day! Please come back and stay with us... More

Round Rock, TX
Contributor
20 reviews 20 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I chose the Westin Southfield as my home away from home during business travel. What a smart decision that was. Access to the hotel was easy, shopping was not too far away and the service was excellent. From the time I walked through the door, everyone was professional and friendly. The internet service was reliable, valet attendants were speedy and... More

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WestinSouthfield, General Manager at The Westin Southfield Detroit, responded to this review

How wonderful to hear that your recent stay at The Westin Southfield Detroit provided you with a comfortable home-away-from-home. It is our highest priority to ensure that our guests receive attentive care from our Associates and a refreshing night’s sleep while here, and it seems we met that goal with you. We do apologize for the lack of service you... More

Boston, Massachusetts
Top Contributor
135 reviews 135 reviews
64 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

This hotel was very handy for my work travel. Friendly and efficient reception at the entrance and check-in. Room was large, good air cond. and nice to have a window to open. But lights not all working and wallpaper really dingy and patched. Gym equipment broken/in need of repair. Restaurant really mediocre except great fruit bar at breakfast and very... More

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WestinSouthfield, General Manager at The Westin Southfield Detroit, responded to this review

It seems there were areas within your recent stay where we could have worked harder to fully impress you and for that, we sincerely apologize. Our goal is to provide our guests with the most refreshing and exceptional experience possible and we will discuss your comments with our Management Team in order to work towards improving the experience for future... More

Toledo, Ohio, United States
Contributor
19 reviews 19 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago

As always, a beautiful Westin property. Very clean, beautiful hotel in Southfield. Recently went up for a Tiger's game and made a last minute decision to spend the night near a friends house and got a great deal! This hotel never disappoints. We travel about 45 minutes from home to spend time with our friends in this area and sometimes... More

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WestinSouthfield, General Manager at The Westin Southfield Detroit, responded to this review

Our guests are our highest priority and we appreciate your kind words and high praise of our property and staff. We couldn’t be more pleased to learn that your many experiences at The Westin Southfield Detroit have been enjoyable and are delighted that you enjoy our Heavenly Bed while here! We look forward to your next visit with us and... More

Hampton
2 reviews
4 of 5 stars Reviewed 3 weeks ago via mobile

We stay here for 4 day. The only problem was the air condition didn't get cold and the iron didn't get hot. The third iron finally work. They gave us 1000 points for our problems . Other than that it still was a good stay.

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WestinSouthfield, General Manager at The Westin Southfield Detroit, responded to this review

Please accept our apologies for any issues that made your experience at our hotel less than impeccable. This is certainly not the experience we wish for our guests and we hope to have a future opportunity to provide you with the refreshing Westin experience you deserve. Until then, be well. More

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

On our stay at the Westin we had discrepancies towards our reservations and spent more than half an hour waiting for an employee to serve us. However, the situation was greatly resolved as the house keeping manager, Chilufya greater assisted us well. Remarkable service and we could not have stayed at a better place! Exceptional. Further regards goes to Hawanna... More

Was this review helpful? Yes
WestinSouthfield, General Manager at The Westin Southfield Detroit, responded to this review

We love hearing that our dedicated Associates worked to create the most exceptional experience for you and we thank you for sharing your appreciation of their efforts. It will be our pleasure to share your review with them and we are excited to have you stay with us at The Westin Southfield Detroit again very soon. Until then, be well. More

Budapest, Hungary
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed June 24, 2014

I spent here only a night - as all other hotels were full in the area. Clean, comfortable rooms, polite and quick staff, as you expect from a Westin. If you want a hotel with view, this one wont be your choice - parking lot on one side, highway on the other. Besides, I did not understood the valet parking.... More

Was this review helpful? Yes
WestinSouthfield, General Manager at The Westin Southfield Detroit, responded to this review

We are certainly delighted to learn that our refreshing accommodations and dedicated Associates created a memorable experience for you while staying at The Westin Southfield Detroit. Ensuring our guests have a completely satisfying experience is an essential part of our high standards. Thank you for your gracious review. We look forward to greeting you in the near future and until... More

2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed June 23, 2014

Don't leave your coat in the closet and forget about it. They will tell you THEY HAVE it in housekeeping and when you come to pick it up it was never there. My coat wasn't exceptionally expensive but it was my coat. I Hope whichever staff member took it really likes it.

Was this review helpful? Yes 1
WestinSouthfield, General Manager at The Westin Southfield Detroit, responded to this review

We are truly sorry that you left our hotel with such a bad impression. I apologize for all of the confusion regarding the whereabouts of your garment. We will continue to investigate the possible location of your item. Thank you for reaching out to us. Be well. More

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Additional Information about The Westin Southfield Detroit

Address: 1500 Town Center, Southfield, MI 48075
Phone Number:
Location: United States > Michigan > Southfield
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Southfield Detroit 4*
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Also Known As:
The Westin Southfield Detroit Hotel Southfield
Westin Southfield Detroit
Southfield Westin

125 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Near the quiet suburbs and only being 20 minutes from downtown, The Westin Southfield Detroit is near many Fortune 500 headquarters and with access to the Southfield Town Center's 5 corporate towers. ... more   less 
Number of rooms
388

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