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Detroit Marriott Southfield

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27033 Northwestern Hwy, Southfield, MI 48034
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Detroit Marriott Southfield
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Detroit Marriott Southfield
Detroit Marriott Southfield
Detroit Marriott Southfield
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225 reviews from our community

Traveler rating
    46
    74
    59
    33
    13
See reviews for
31
31
15
120
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
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Columbus, Indiana
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 1 week ago

Stayed here for two days on points. We usually stay at the Courtyard next door (as in 3 or 4 times a year for the past decade), but the Marriott was available at a cheaper rate so thought we'd take advantage...well, someone got taken advantage of that's for sure. If you do stay here, be sure to that you do... More 

Was this review helpful? Yes
Daniel S, General Manager at Detroit Marriott Southfield, responded to this review

Thank you for your feedback on your recent visit. I am truly sorry for the noise and less than expected service from our staff. We have reduced some of our rates due to the renovation which will certainly fix the noise problem as our windows are being replaced. I have met with our front line staff to discuss the shortfalls... More 

Senior Contributor
22 reviews 22 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

We had a strangely laid out king room with a really small bathroom--a bang your knees, scrape your toes kind of small. Toilet ran intermittently at night. Sink drain made noise another night. Pretty frustrating. It was clean and quiet (we were down a side hall). That's why the three rating. The hotel is renovating the restaurant so the lobby... More 

Was this review helpful? Yes
Daniel S, General Manager at Detroit Marriott Southfield, responded to this review

Thank you for taking the time to provide feedback on your recent stay with us. We will be completed with the new restaurant in June and will begin a full renovation of the guestrooms this year. I hope we have the opportunity to provide accommodations for you when the guest rooms are completed so that we can re-gain your trust. More 

Parma, Ohio
Senior Reviewer
9 reviews 9 reviews
2 of 5 stars Reviewed 2 weeks ago via mobile

Hotel is old and has a old feeling. There programs such as the Green Program is a great idea if you didn't have to follow through on it daily. Elevators are very slow and one I didn't think would ever open. You basically have to ask for everything you need not what the Marriott name is about. Old carpeting and... More 

Was this review helpful? Yes
Daniel S, General Manager at Detroit Marriott Southfield, responded to this review

Thank you for your feedback on your recent stay with us. I hope we can re-gain your trust in our property after some updates are completed. The hotel is currently renovating the restaurant/lounge and lobby which also includes new elevators. The guestrooms will be renovated the second half of 2015. More 

Columbus, Ohio
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

Great time room was wonderful room was clean very nice people. Very helpful all time everywhere I going I like to look for new. I find that in Detroit . I went to the opera house to see modern dance with the group . Good .

Was this review helpful? Yes
Daniel S, General Manager at Detroit Marriott Southfield, responded to this review

I am glad you enjoyed your visit to the city. I hope we are able to provide you with accommodations on your next visit. Thank you for the kind comments. More 

Lucerne, Switzerland
Top Contributor
79 reviews 79 reviews
46 hotel reviews
34 helpful votes 34 helpful votes
2 of 5 stars Reviewed March 15, 2015 via mobile

The isolation of the Window is not good anymore. To keep the temperature on 70 Fahrenheit, the system started every 30 min for 12 min ....... the whole night long. Not possible to rest in such a room. Can't recommend this hotel anymore

Was this review helpful? Yes
Daniel S, General Manager at Detroit Marriott Southfield, responded to this review

Thank you so much for taking the time to provide us with your feedback. The windows in the guest rooms are scheduled for replacement in just a couple months. I appreciate your loyalty during previous stays and I hope to have you back with us to enjoy the improvements we are making. The first phase of the renovation will be... More 

Whitehouse, Ohio
Senior Reviewer
10 reviews 10 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 5, 2015 via mobile

Served all our needs while we were in town for a concert at Royal Oak Theatre. Comfortable clean rooms although bed mattress needed replaced. Good breakfast at the hotel.Great deal at $80 including tax. Would stay again.

Was this review helpful? Yes
Daniel S, General Manager at Detroit Marriott Southfield, responded to this review

Thanks you for posting a review about your recent stay with us. I am happy to hear your stay was enjoyable and you had fun at the concert. Our team looks forward to serving you in the future. We will also be replacing our mattresses very soon. More 

Reviewer
5 reviews 5 reviews
3 hotel reviews
2 of 5 stars Reviewed February 26, 2015

As a Gold Member, I stay at Marriott's all over. This is probably the most aged full service Marriott I have experienced. It is not unacceptable, as it is relatively clean, but just feels like it was in it's prime during the 80's. Overall Service - neutral. Concierge Lounge experience (food & service) below average. - February 2015

Was this review helpful? Yes
Daniel S, General Manager at Detroit Marriott Southfield, responded to this review

Thank you for taking the time to provide feedback on your recent stay with us. The hotel is actually starting a full renovation beginning with the restaurant and lounge on March 2, 2015. I hope we are able to provide your accommodations on your next visit to the area. More 

1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed February 20, 2015

During my stay, I over heard housekeeping staff members conversations on the 6th floor hallway. I peeked out of my door to see a housekeeper holding a loud conversation with another heavy set housekeeper about what she wanted to do to another staff member (violence?) I discovered that her name was shante. She went back and forth between rooms talking... More 

Was this review helpful? Yes 2
Daniel S, General Manager at Detroit Marriott Southfield, responded to this review

I am so sorry about your experience with such a terrible staff conversation. If you would be willing to take a few minutes and contact me so that I can get a little more information I would greatly appreciate it. More 

Chicago, Illinois
Contributor
17 reviews 17 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed January 30, 2015

We stayed here with our hockey team for a tournament. Any hockey team puts a strain on the hotel and its staff. They were extremely patient and professional with us. With scuffed walls and banged up doors, the hotel is in need of an update.

Was this review helpful? Yes
Daniel S, General Manager at Detroit Marriott Southfield, responded to this review

Thank you for the posting. I am glad to hear the staff was helpful and courteous. We will begin a full hotel renovation the week of February 9th. I hope to see you during the next tournament. More 

Flint, mi
Top Contributor
860 reviews 860 reviews
101 hotel reviews
396 helpful votes 396 helpful votes
3 of 5 stars Reviewed January 23, 2015

Finding a close parking space during a busy weekend is close to impossible. The service drive road to this hotel is terrible with lots of craters. This road would be a good place to test Hummers and Jeeps for suspension endurance. The hotel is large and shows some age, but the bed is very comfortable. My wife bid for this... More 

Was this review helpful? Yes 1
Daniel S, General Manager at Detroit Marriott Southfield, responded to this review

Thank you for the feedback on your recent stay. I'm happy to hear that you were able to enjoy the hotel at a good discount. We will typically offer some discounted rates during slower dates. I completely agree with your evaluation of the road leading to the hotel. The good news from the city of Southfield is that the road... More 

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