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Detroit Marriott Southfield

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27033 Northwestern Hwy, Southfield, MI 48034
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Detroit Marriott Southfield
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234 Reviews from our TripAdvisor Community

Traveler rating
    46
    78
    60
    36
    14
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32
31
16
126
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
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Brampton, Canada
1 review
2 of 5 stars Reviewed 1 week ago

When I first arrived there was no air conditioning on my floor. They came to fix it but the unit in my room continued to make scary noises. My room was not cleaned during my stay. It's sad because you want your stay to be your home away from home. This just wasn't. The staff is very friendly. The hotel... More 

Was this review helpful? Yes
Daniel S, General Manager at Detroit Marriott Southfield, responded to this review

Stacy, I am very sorry about your recent stay with us. While I am pleased that our staff was friendly we obviously did not deliver on a clean and comfortable stay. I hope we can have you visit again, the renovation will be finished on 7/3/15. Our heating and cooling units in the rooms are all part of the renovation. More 

Harrisburg,PA
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 1 week ago

I am a platinum with Marriott and this is by far the worst. I put in 130+ nights a year in hotels and have never experienced the level of disrepair and overall shabbiness of this property. It is in the middle of an update, but the rooms are right out of the 70s, the TV doesn't play NBC, the one... More 

Was this review helpful? Yes
Daniel S, General Manager at Detroit Marriott Southfield, responded to this review

Thank you so much for taking the time to provide feedback about your stay. We certainly did not deliver on our promise during your stay and I would like to speak with you in more detail if you are willing to take a moment to contact me. dsteines@marriottsouthfield.com More 

Travelers are raving about these Southfield hotels

Trenton, New Jersey
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 2 weeks ago

There comes a point where a hotel should just close for a while. The lobby is completely gutted and the check in area is a temporary pop up. The woman who checked me in was meh. I'm platinum and was not given an upgrade. My room was poor. Peeling paint, foul smell. Poor location. 2 queens when I asked for... More 

Was this review helpful? Yes 1
Daniel S, General Manager at Detroit Marriott Southfield, responded to this review

I appreciate your feedback from your recent stay. I am truly sorry for the quality offered during your visit. Because we obviously failed at delivering on our promises to you I would like to speak with you about this visit. If you would be so kind to send me an email or call I would greatly appreciate it. Dan 248-455-2000 More 

Midland, Michigan
Contributor
16 reviews 16 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

As others have mentioned, renovations were going on at this hotel while I was there. That being said, they had no negative affect on my stay, the only difference was the location of the front desk. Though the room looked very dated (really bizarre color and pattern combinations) it was very clean and comfortable. The night staff didn't authorize my... More 

Was this review helpful? Yes
Daniel S, General Manager at Detroit Marriott Southfield, responded to this review

Gabe, Thank you for your feedback. We will begin a full renovation of our guestrooms in the 4th quarter of this year. The room renovation process will have very little impact on the operation of the hotel. More 

Corona del Mar, California
2 reviews
4 of 5 stars Reviewed 4 weeks ago

Quiet room, requested end of halls. Lobby renovations do not effect restaurant or ammenities. LOVE the indoor pool, jacuzzi and exercise room which are pen specific hours and wish exercise room was open 24/7. Enjoyed my stay.

Was this review helpful? Yes
Daniel S, General Manager at Detroit Marriott Southfield, responded to this review

Thanks so much for the review. We will make sure the exercise room is accessible 24/7. The renovation should be complete at the end of June. More 

San Antonio, Texas, United States
Top Contributor
138 reviews 138 reviews
75 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed May 28, 2015

I have been staying here for many years and I am so happy to see this hotel is finally undergoing a much needed renovation! It was currently torn up but you could already see a major improvement in the quality of the remodel being done. You won't even recognize the old look when they are done. The rooms have not... More 

Was this review helpful? Yes
Daniel S, General Manager at Detroit Marriott Southfield, responded to this review

Thank you so much for staying with us for so many years. We were truly past due with updating the property and it will be a spectacular change when complete. We will begin the guestroom renovation this year and will certainly include new black out drapes. We will also adjust the temperature settings immediately so that rooms can be cooled... More 

1 review
2 of 5 stars Reviewed May 25, 2015 via mobile

Memorial Day Weekend one night stay. This is not my first stay at a Marriott. Renovations are going on at this location. I wish I would have known before making a reservation,I would have found another hotel. The renovation is an eye soar, but very much needed. My king size room is very small, not the the cleanest, and extremely... More 

Was this review helpful? Yes
Daniel S, General Manager at Detroit Marriott Southfield, responded to this review

Thank you for taking the time to provide feedback on your recent stay with us. I am very sorry that we did not deliver on our promises for an enjoyable stay. Please contact me personally so that we can discuss the details of your stay. dsteines@marriottsouthfield.com or 248-455-2000. More 

2 reviews
4 of 5 stars Reviewed May 20, 2015

i stayed in the mariott southfield hotel for business trip for the last few weeks. I like the location, the service level of the hotel is excellent. The rooms are above average. Front desk staff are very helpful. The construction going on in the hotel is little inconvenience. but above average hotel

Was this review helpful? Yes
Daniel S, General Manager at Detroit Marriott Southfield, responded to this review

Thank you so much for your review of you recent visit with us. I will pass on your comments to our staff members. I hope we can accommodate your future needs so that you can experience the new lobby and restaurant. More 

Grand Rapids, Michigan
Top Contributor
75 reviews 75 reviews
19 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed May 11, 2015

This was my first stay in a Marriott, what I thought were nice properties. This one is old, worn out, and in need of major cleaning and updating. There are some positives, desk and restaurant staff were kind and efficient. The mattress was comfortable and had updated bedding. The wifi worked well. But there are many more negatives. The lobby... More 

Was this review helpful? Yes 1
Daniel S, General Manager at Detroit Marriott Southfield, responded to this review

Thank you for your kind words about our staff. We will certainly let them know their hard work is appreciated. I am truly sorry for the conditions of the hotel during your stay as we are in the midst of a full renovation. Besides all of the construction we are also replacing all of the furniture in both public areas... More 

Columbus, Indiana
Senior Contributor
35 reviews 35 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed April 18, 2015

Stayed here for two days on points. We usually stay at the Courtyard next door (as in 3 or 4 times a year for the past decade), but the Marriott was available at a cheaper rate so thought we'd take advantage...well, someone got taken advantage of that's for sure. If you do stay here, be sure to that you do... More 

Was this review helpful? Yes 1
Daniel S, General Manager at Detroit Marriott Southfield, responded to this review

Thank you for your feedback on your recent visit. I am truly sorry for the noise and less than expected service from our staff. We have reduced some of our rates due to the renovation which will certainly fix the noise problem as our windows are being replaced. I have met with our front line staff to discuss the shortfalls... More 

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