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All 19 Southfield hotels

Detroit Marriott Southfield

3.5 of 5 Hotel   |   27033 Northwestern Hwy, Southfield, MI 48034
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Ranked #9 of 19 Hotels in Southfield
GreenLeadersSilver level
A recent review
5 of 5 stars reviewed 1 week ago
danita s
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212 reviews from our community

Traveler rating
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    55
    27
    13
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I love this hotel! I've been staying here since the late 1990's and it's my #1 place to stay in Southeast Michigan. They've made several updates since I first stayed but the customer service remains the same.... Outstanding! The front desk staff is always pleasant, knowledgeable and efficient. They appear genuinely concerned about my stay and go above and beyond... More 

Was this review helpful? Yes
Philadelphia, Pennsylvania
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 2 weeks ago

I'm a gold member and stay at Marriotts all over the United States. I was "greeted" by a sullen woman with no intention of even being slightly cheerful. I was given room 217, a very small room with almost no outlets to charge my phone. No upgrade, no "thanks for being a gold member," just here's a room. Honestly I've... More 

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Daniel S, General Manager at Detroit Marriott Southfield, responded to this review

Thank you for your review. We sincerely apologize for the unacceptable level of service that you experienced. We try our best to make sure all of our guests have a rewarding stay, and we are very sorry that we did not achieve that. We’ve addressed these issues with our staff and hope that next time you’re in the area, you’ll... More 

Lansing
Senior Contributor
28 reviews 28 reviews
15 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 2 weeks ago

If this property was not a Marriott my review would be MUCH different , however it is , and I expect Mariott standards. First of all this hotel is not handicap acessible when you arrive. The doors do not open automatically and if they have help, for you luggage, i never saw them. This hotel seems to be an older... More 

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Daniel S, General Manager at Detroit Marriott Southfield, responded to this review

We appreciate the feedback on your recent stay with us. I was happy to hear that you had a positive experience with our staff. I am truly sorry for the age and upkeep of the hotel, we are in the process of updating the physical condition of the property. We will keep our website up to date when areas are... More 

Jackson, Michigan
2 reviews
4 of 5 stars Reviewed 3 weeks ago

I stay while attending events in Downtown Detroit. The hotel was a quick drive with out paying crazy downtown hotel prices. The staff is very nice and helpful.The rooms are clean with a comfortable bed.The gym has all of the equipment for a good workout. I have eaten breakfast at the buffet, it has an awesome omelet bar, fresh fruit,... More 

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Daniel S, General Manager at Detroit Marriott Southfield, responded to this review

Thanks for the comments about your recent stay and we look forward to serving you in the future. More 

Noblesville, Indiana
Top Contributor
134 reviews 134 reviews
26 hotel reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

this is a good location in Southfield. Price was $171 with a breakfast included. Breakfast was $13.50, which would be too high. Rooms were nice but not overly so. Bed was nice. Good shower. TV was large and good selections. Room heater was noisy. Room was 56 when I arrived.

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Daniel S, General Manager at Detroit Marriott Southfield, responded to this review

Thank you for providing us with your feedback. I was happy to hear that the hotel was an overall good value and we will certainly make sure our room temperature is set properly in the future. I hope to see you on your next visit. Take care, More 

Ottawa, Ohio
Senior Contributor
33 reviews 33 reviews
18 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed November 3, 2014

Stayed 3 nights and had a very comfortable bed. The breakfast buffet was good and pretty reasonable. Did have to drive to go out to eat because didn't want to eat all the time there. My room was clean and comfortable. Normal Marriott room decor.

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Daniel S, General Manager at Detroit Marriott Southfield, responded to this review

Thank you for commenting on your stay with us! I am thrilled that you had an overall pleasant experience. Please come back soon! More 

1 review
1 of 5 stars Reviewed October 20, 2014

#1. There was trash in the hallways and stairs by the side door (4) when i first walked in #2. The hallways were really smelly #3. The Security was rude #4. There were kids running up and down the hallways #5. The night staff was ok. But didn't want to deal with my complaints about the security staff As a... More 

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Daniel S, General Manager at Detroit Marriott Southfield, responded to this review

Ms. Serenia, We would like to reach out to you regarding the issues you experienced during your recent stay. We take your comments very seriously and would prefer to discuss this matter with you further to gain accurate details of the mistreatment you detailed. However, due to the anonymity of the survey, we ask that you contact the General Manger... More 

Cincinnati, Ohio
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 8, 2014

Stayed at this Marriott during a business trip. The area is very convenient to business, restaurants and shops. While this is no reflection on Marriott, the surrounding roads are in worse-than-bad condition (but that's most of Detroit). The service was good but the facility is so old and worn out. The restaurant/bar is positioned at the front door and is... More 

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Daniel S, General Manager at Detroit Marriott Southfield, responded to this review

Thank you so much for taking the time to give feedback on your recent stay with us. I appreciate the kind words about the staff and I will pass that along to them. I will certainly review the menu items with our chef to make changes where needed. The property is about to undergo a full renovation which will begin... More 

Colorado
Top Contributor
238 reviews 238 reviews
44 hotel reviews
83 helpful votes 83 helpful votes
3 of 5 stars Reviewed September 21, 2014

The Detroit Marriott Southfield is located in Southfield on the edge of the metro Detroit area. First of all though, the roads leading to the hotel are HORRIBLE! Obviously this is a city issue and not the hotel's fault but if you like rodeos, this is the road for you. The parking was plentiful because the hotel was not full.... More 

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Nancy D, Director of Sales at Detroit Marriott Southfield, responded to this review

Thank you so much for choosing the Detroit Marriott Southfield hotel! I want to personally thank you for taking the time to share your feedback with our location. We have been in contact with the City/County regarding our road condition as the harsh winter took it's toll on all of our roads throughout the area and we are working with... More 

Eau Claire, Wisconsin
Top Contributor
110 reviews 110 reviews
58 hotel reviews
77 helpful votes 77 helpful votes
3 of 5 stars Reviewed September 18, 2014

This is a great property from a location perspective and the staff is nothing short of awesome. The property itself needs an update - it is not just dated but a bit beat up and the Concierge floor actually had an overpowering "chemcially" smell which diminished the experience. Food was quite good and the bed was uber comfortable. This place... More 

Was this review helpful? Yes
Nancy D, Director of Sales at Detroit Marriott Southfield, responded to this review

Thank you for choosing the Detroit Marriott Southfield! I am thrilled the service you experienced was 5-star and am I pleased to annouce our property is scheduled for a renovation to begin Fall/Winter 2014. It is through the valued feedback of our guests, much like yourself, we are able to continue to deliver both quality in our service and product.... More 

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Additional Information about Detroit Marriott Southfield

Address: 27033 Northwestern Hwy, Southfield, MI 48034
Location: United States > Michigan > Southfield
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Detroit Marriott Southfield 3.5*
Number of rooms: 225
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Also Known As:
Detroit Marriott Southfield Hotel Southfield
Marriott Southfield
Southfield Marriott
Hotel Style:
#1 Green Hotel in Southfield

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