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Detroit Marriott Southfield

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27033 Northwestern Hwy, Southfield, MI 48034
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Detroit Marriott Southfield
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Detroit Marriott Southfield
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229 Reviews from our TripAdvisor Community

Traveler rating
    46
    76
    60
    34
    13
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31
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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San Antonio, Texas, United States
Top Contributor
135 reviews 135 reviews
72 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I have been staying here for many years and I am so happy to see this hotel is finally undergoing a much needed renovation! It was currently torn up but you could already see a major improvement in the quality of the remodel being done. You won't even recognize the old look when they are done. The rooms have not... More 

Was this review helpful? Yes
Daniel S, General Manager at Detroit Marriott Southfield, responded to this review

Thank you so much for staying with us for so many years. We were truly past due with updating the property and it will be a spectacular change when complete. We will begin the guestroom renovation this year and will certainly include new black out drapes. We will also adjust the temperature settings immediately so that rooms can be cooled... More 

1 review
2 of 5 stars Reviewed 1 week ago via mobile

Memorial Day Weekend one night stay. This is not my first stay at a Marriott. Renovations are going on at this location. I wish I would have known before making a reservation,I would have found another hotel. The renovation is an eye soar, but very much needed. My king size room is very small, not the the cleanest, and extremely... More 

Was this review helpful? Yes
Daniel S, General Manager at Detroit Marriott Southfield, responded to this review

Thank you for taking the time to provide feedback on your recent stay with us. I am very sorry that we did not deliver on our promises for an enjoyable stay. Please contact me personally so that we can discuss the details of your stay. dsteines@marriottsouthfield.com or 248-455-2000. More 

Travelers are raving about these Southfield hotels

2 reviews
4 of 5 stars Reviewed 2 weeks ago

i stayed in the mariott southfield hotel for business trip for the last few weeks. I like the location, the service level of the hotel is excellent. The rooms are above average. Front desk staff are very helpful. The construction going on in the hotel is little inconvenience. but above average hotel

Was this review helpful? Yes
Daniel S, General Manager at Detroit Marriott Southfield, responded to this review

Thank you so much for your review of you recent visit with us. I will pass on your comments to our staff members. I hope we can accommodate your future needs so that you can experience the new lobby and restaurant. More 

Grand Rapids, Michigan
Top Contributor
69 reviews 69 reviews
18 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This was my first stay in a Marriott, what I thought were nice properties. This one is old, worn out, and in need of major cleaning and updating. There are some positives, desk and restaurant staff were kind and efficient. The mattress was comfortable and had updated bedding. The wifi worked well. But there are many more negatives. The lobby... More 

Was this review helpful? Yes 1
Daniel S, General Manager at Detroit Marriott Southfield, responded to this review

Thank you for your kind words about our staff. We will certainly let them know their hard work is appreciated. I am truly sorry for the conditions of the hotel during your stay as we are in the midst of a full renovation. Besides all of the construction we are also replacing all of the furniture in both public areas... More 

Columbus, Indiana
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed April 18, 2015

Stayed here for two days on points. We usually stay at the Courtyard next door (as in 3 or 4 times a year for the past decade), but the Marriott was available at a cheaper rate so thought we'd take advantage...well, someone got taken advantage of that's for sure. If you do stay here, be sure to that you do... More 

Was this review helpful? Yes 1
Daniel S, General Manager at Detroit Marriott Southfield, responded to this review

Thank you for your feedback on your recent visit. I am truly sorry for the noise and less than expected service from our staff. We have reduced some of our rates due to the renovation which will certainly fix the noise problem as our windows are being replaced. I have met with our front line staff to discuss the shortfalls... More 

Senior Contributor
24 reviews 24 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed April 15, 2015 via mobile

We had a strangely laid out king room with a really small bathroom--a bang your knees, scrape your toes kind of small. Toilet ran intermittently at night. Sink drain made noise another night. Pretty frustrating. It was clean and quiet (we were down a side hall). That's why the three rating. The hotel is renovating the restaurant so the lobby... More 

Was this review helpful? Yes
Daniel S, General Manager at Detroit Marriott Southfield, responded to this review

Thank you for taking the time to provide feedback on your recent stay with us. We will be completed with the new restaurant in June and will begin a full renovation of the guestrooms this year. I hope we have the opportunity to provide accommodations for you when the guest rooms are completed so that we can re-gain your trust. More 

Parma, Ohio
Contributor
11 reviews 11 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed April 8, 2015 via mobile

Hotel is old and has a old feeling. There programs such as the Green Program is a great idea if you didn't have to follow through on it daily. Elevators are very slow and one I didn't think would ever open. You basically have to ask for everything you need not what the Marriott name is about. Old carpeting and... More 

Was this review helpful? Yes
Daniel S, General Manager at Detroit Marriott Southfield, responded to this review

Thank you for your feedback on your recent stay with us. I hope we can re-gain your trust in our property after some updates are completed. The hotel is currently renovating the restaurant/lounge and lobby which also includes new elevators. The guestrooms will be renovated the second half of 2015. More 

Columbus, Ohio
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed March 31, 2015

Great time room was wonderful room was clean very nice people. Very helpful all time everywhere I going I like to look for new. I find that in Detroit . I went to the opera house to see modern dance with the group . Good .

Was this review helpful? Yes
Daniel S, General Manager at Detroit Marriott Southfield, responded to this review

I am glad you enjoyed your visit to the city. I hope we are able to provide you with accommodations on your next visit. Thank you for the kind comments. More 

Lucerne, Switzerland
Top Contributor
92 reviews 92 reviews
50 hotel reviews
36 helpful votes 36 helpful votes
2 of 5 stars Reviewed March 15, 2015 via mobile

The isolation of the Window is not good anymore. To keep the temperature on 70 Fahrenheit, the system started every 30 min for 12 min ....... the whole night long. Not possible to rest in such a room. Can't recommend this hotel anymore

Was this review helpful? Yes
Daniel S, General Manager at Detroit Marriott Southfield, responded to this review

Thank you so much for taking the time to provide us with your feedback. The windows in the guest rooms are scheduled for replacement in just a couple months. I appreciate your loyalty during previous stays and I hope to have you back with us to enjoy the improvements we are making. The first phase of the renovation will be... More 

Whitehouse, Ohio
Senior Reviewer
10 reviews 10 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 5, 2015 via mobile

Served all our needs while we were in town for a concert at Royal Oak Theatre. Comfortable clean rooms although bed mattress needed replaced. Good breakfast at the hotel.Great deal at $80 including tax. Would stay again.

Was this review helpful? Yes
Daniel S, General Manager at Detroit Marriott Southfield, responded to this review

Thanks you for posting a review about your recent stay with us. I am happy to hear your stay was enjoyable and you had fun at the concert. Our team looks forward to serving you in the future. We will also be replacing our mattresses very soon. More 

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