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Detroit Marriott Southfield

3.5 of 5 27033 Northwestern Hwy, Southfield, MI 48034
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Detroit Marriott Southfield
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Detroit Marriott Southfield
Detroit Marriott Southfield
Detroit Marriott Southfield
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215 reviews from our community

Traveler rating
    45
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    56
    28
    13
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Flint, mi
Top Contributor
838 reviews 838 reviews
95 hotel reviews
335 helpful votes 335 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Finding a close parking space during a busy weekend is close to impossible. The service drive road to this hotel is terrible with lots of craters. This road would be a good place to test Hummers and Jeeps for suspension endurance. The hotel is large and shows some age, but the bed is very comfortable. My wife bid for this... More 

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West Palm Beach, Florida
Contributor
15 reviews 15 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

If you ever read my reviews, the first quality I look for in a property is the Guest Service. It doesn't matter how beautiful and elegant the building stands. Your greatest resource and revenues will generate from great staff. This is why I take time from my busy schedule. When I find treasures in the earth-I like to share the... More 

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Daniel S, General Manager at Detroit Marriott Southfield, responded to this review

Thank you so much for taking the time to give such wonderful feedback about our staff. I will make sure I speak with each and every associate you have mentioned. I look forward to meeting you next time you are visiting. More 

Atlanta, Georgia
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Stayed at this location three times in as many months. Every visit had maintenance or housekeeping issues. Felt like I ended up 'settling' for the least offensive room. Staff indicated that room renovation will be starting soon; I will not be staying here again until the rooms are renovated - and even then I will be skeptical. The best thing... More 

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Daniel S, General Manager at Detroit Marriott Southfield, responded to this review

Thank you for taking the time to write a review following your recent stay with us. I am truly sorry for the condition of the room and amenities. While we are waiting on our full renovation we are striving to meet and exceed our guests expectations and we will review the areas we have failed during your recent stays. We... More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 6, 2014

I love this hotel! I've been staying here since the late 1990's and it's my #1 place to stay in Southeast Michigan. They've made several updates since I first stayed but the customer service remains the same.... Outstanding! The front desk staff is always pleasant, knowledgeable and efficient. They appear genuinely concerned about my stay and go above and beyond... More 

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Daniel S, General Manager at Detroit Marriott Southfield, responded to this review

Thank you so much for the kind review. We look forward to serving you in the future and I will pass along your comments to our staff. More 

Philadelphia, Pennsylvania
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed December 3, 2014

I'm a gold member and stay at Marriotts all over the United States. I was "greeted" by a sullen woman with no intention of even being slightly cheerful. I was given room 217, a very small room with almost no outlets to charge my phone. No upgrade, no "thanks for being a gold member," just here's a room. Honestly I've... More 

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Daniel S, General Manager at Detroit Marriott Southfield, responded to this review

Thank you for your review. We sincerely apologize for the unacceptable level of service that you experienced. We try our best to make sure all of our guests have a rewarding stay, and we are very sorry that we did not achieve that. We’ve addressed these issues with our staff and hope that next time you’re in the area, you’ll... More 

Lansing
Senior Contributor
28 reviews 28 reviews
15 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed November 30, 2014

If this property was not a Marriott my review would be MUCH different , however it is , and I expect Mariott standards. First of all this hotel is not handicap acessible when you arrive. The doors do not open automatically and if they have help, for you luggage, i never saw them. This hotel seems to be an older... More 

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Daniel S, General Manager at Detroit Marriott Southfield, responded to this review

We appreciate the feedback on your recent stay with us. I was happy to hear that you had a positive experience with our staff. I am truly sorry for the age and upkeep of the hotel, we are in the process of updating the physical condition of the property. We will keep our website up to date when areas are... More 

Jackson, Michigan
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 26, 2014

I stay while attending events in Downtown Detroit. The hotel was a quick drive with out paying crazy downtown hotel prices. The staff is very nice and helpful.The rooms are clean with a comfortable bed.The gym has all of the equipment for a good workout. I have eaten breakfast at the buffet, it has an awesome omelet bar, fresh fruit,... More 

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Daniel S, General Manager at Detroit Marriott Southfield, responded to this review

Thanks for the comments about your recent stay and we look forward to serving you in the future. More 

Noblesville, Indiana
Top Contributor
135 reviews 135 reviews
27 hotel reviews
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed November 18, 2014 via mobile

this is a good location in Southfield. Price was $171 with a breakfast included. Breakfast was $13.50, which would be too high. Rooms were nice but not overly so. Bed was nice. Good shower. TV was large and good selections. Room heater was noisy. Room was 56 when I arrived.

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Daniel S, General Manager at Detroit Marriott Southfield, responded to this review

Thank you for providing us with your feedback. I was happy to hear that the hotel was an overall good value and we will certainly make sure our room temperature is set properly in the future. I hope to see you on your next visit. Take care, More 

Ottawa, Ohio
Senior Contributor
34 reviews 34 reviews
18 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed November 3, 2014

Stayed 3 nights and had a very comfortable bed. The breakfast buffet was good and pretty reasonable. Did have to drive to go out to eat because didn't want to eat all the time there. My room was clean and comfortable. Normal Marriott room decor.

Was this review helpful? Yes
Daniel S, General Manager at Detroit Marriott Southfield, responded to this review

Thank you for commenting on your stay with us! I am thrilled that you had an overall pleasant experience. Please come back soon! More 

1 review
1 of 5 stars Reviewed October 20, 2014

#1. There was trash in the hallways and stairs by the side door (4) when i first walked in #2. The hallways were really smelly #3. The Security was rude #4. There were kids running up and down the hallways #5. The night staff was ok. But didn't want to deal with my complaints about the security staff As a... More 

Was this review helpful? Yes
Daniel S, General Manager at Detroit Marriott Southfield, responded to this review

Ms. Serenia, We would like to reach out to you regarding the issues you experienced during your recent stay. We take your comments very seriously and would prefer to discuss this matter with you further to gain accurate details of the mistreatment you detailed. However, due to the anonymity of the survey, we ask that you contact the General Manger... More 

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Additional Information about Detroit Marriott Southfield

Address: 27033 Northwestern Hwy, Southfield, MI 48034
Location: United States > Michigan > Southfield
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Detroit Marriott Southfield 3.5*
Number of rooms: 225
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Also Known As:
Detroit Marriott Southfield Hotel Southfield
Marriott Southfield
Southfield Marriott
Hotel Style:
#1 Green Hotel in Southfield

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