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Detroit Marriott Southfield

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27033 Northwestern Hwy, Southfield, MI 48034
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Detroit Marriott Southfield
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Detroit Marriott Southfield
Detroit Marriott Southfield
Detroit Marriott Southfield
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227 reviews from our community

Traveler rating
    46
    75
    60
    33
    13
See reviews for
31
31
15
121
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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2 reviews
4 of 5 stars Reviewed 2 days ago NEW

i stayed in the mariott southfield hotel for business trip for the last few weeks. I like the location, the service level of the hotel is excellent. The rooms are above average. Front desk staff are very helpful. The construction going on in the hotel is little inconvenience. but above average hotel

Was this review helpful? Yes
Daniel S, General Manager at Detroit Marriott Southfield, responded to this review

Thank you so much for your review of you recent visit with us. I will pass on your comments to our staff members. I hope we can accommodate your future needs so that you can experience the new lobby and restaurant. More 

Grand Rapids, Michigan
Top Contributor
67 reviews 67 reviews
18 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 1 week ago

This was my first stay in a Marriott, what I thought were nice properties. This one is old, worn out, and in need of major cleaning and updating. There are some positives, desk and restaurant staff were kind and efficient. The mattress was comfortable and had updated bedding. The wifi worked well. But there are many more negatives. The lobby... More 

Was this review helpful? Yes 1
Daniel S, General Manager at Detroit Marriott Southfield, responded to this review

Thank you for your kind words about our staff. We will certainly let them know their hard work is appreciated. I am truly sorry for the conditions of the hotel during your stay as we are in the midst of a full renovation. Besides all of the construction we are also replacing all of the furniture in both public areas... More 

Columbus, Indiana
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Stayed here for two days on points. We usually stay at the Courtyard next door (as in 3 or 4 times a year for the past decade), but the Marriott was available at a cheaper rate so thought we'd take advantage...well, someone got taken advantage of that's for sure. If you do stay here, be sure to that you do... More 

Was this review helpful? Yes 1
Daniel S, General Manager at Detroit Marriott Southfield, responded to this review

Thank you for your feedback on your recent visit. I am truly sorry for the noise and less than expected service from our staff. We have reduced some of our rates due to the renovation which will certainly fix the noise problem as our windows are being replaced. I have met with our front line staff to discuss the shortfalls... More 

Travelers are raving about these Southfield hotels

Senior Contributor
24 reviews 24 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed April 15, 2015 via mobile

We had a strangely laid out king room with a really small bathroom--a bang your knees, scrape your toes kind of small. Toilet ran intermittently at night. Sink drain made noise another night. Pretty frustrating. It was clean and quiet (we were down a side hall). That's why the three rating. The hotel is renovating the restaurant so the lobby... More 

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Daniel S, General Manager at Detroit Marriott Southfield, responded to this review

Thank you for taking the time to provide feedback on your recent stay with us. We will be completed with the new restaurant in June and will begin a full renovation of the guestrooms this year. I hope we have the opportunity to provide accommodations for you when the guest rooms are completed so that we can re-gain your trust. More 

Parma, Ohio
Contributor
11 reviews 11 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed April 8, 2015 via mobile

Hotel is old and has a old feeling. There programs such as the Green Program is a great idea if you didn't have to follow through on it daily. Elevators are very slow and one I didn't think would ever open. You basically have to ask for everything you need not what the Marriott name is about. Old carpeting and... More 

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Daniel S, General Manager at Detroit Marriott Southfield, responded to this review

Thank you for your feedback on your recent stay with us. I hope we can re-gain your trust in our property after some updates are completed. The hotel is currently renovating the restaurant/lounge and lobby which also includes new elevators. The guestrooms will be renovated the second half of 2015. More 

Columbus, Ohio
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed March 31, 2015

Great time room was wonderful room was clean very nice people. Very helpful all time everywhere I going I like to look for new. I find that in Detroit . I went to the opera house to see modern dance with the group . Good .

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Daniel S, General Manager at Detroit Marriott Southfield, responded to this review

I am glad you enjoyed your visit to the city. I hope we are able to provide you with accommodations on your next visit. Thank you for the kind comments. More 

Lucerne, Switzerland
Top Contributor
91 reviews 91 reviews
49 hotel reviews
36 helpful votes 36 helpful votes
2 of 5 stars Reviewed March 15, 2015 via mobile

The isolation of the Window is not good anymore. To keep the temperature on 70 Fahrenheit, the system started every 30 min for 12 min ....... the whole night long. Not possible to rest in such a room. Can't recommend this hotel anymore

Was this review helpful? Yes
Daniel S, General Manager at Detroit Marriott Southfield, responded to this review

Thank you so much for taking the time to provide us with your feedback. The windows in the guest rooms are scheduled for replacement in just a couple months. I appreciate your loyalty during previous stays and I hope to have you back with us to enjoy the improvements we are making. The first phase of the renovation will be... More 

Whitehouse, Ohio
Senior Reviewer
10 reviews 10 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 5, 2015 via mobile

Served all our needs while we were in town for a concert at Royal Oak Theatre. Comfortable clean rooms although bed mattress needed replaced. Good breakfast at the hotel.Great deal at $80 including tax. Would stay again.

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Daniel S, General Manager at Detroit Marriott Southfield, responded to this review

Thanks you for posting a review about your recent stay with us. I am happy to hear your stay was enjoyable and you had fun at the concert. Our team looks forward to serving you in the future. We will also be replacing our mattresses very soon. More 

Reviewer
5 reviews 5 reviews
3 hotel reviews
2 of 5 stars Reviewed February 26, 2015

As a Gold Member, I stay at Marriott's all over. This is probably the most aged full service Marriott I have experienced. It is not unacceptable, as it is relatively clean, but just feels like it was in it's prime during the 80's. Overall Service - neutral. Concierge Lounge experience (food & service) below average. - February 2015

Was this review helpful? Yes
Daniel S, General Manager at Detroit Marriott Southfield, responded to this review

Thank you for taking the time to provide feedback on your recent stay with us. The hotel is actually starting a full renovation beginning with the restaurant and lounge on March 2, 2015. I hope we are able to provide your accommodations on your next visit to the area. More 

1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed February 20, 2015

During my stay, I over heard housekeeping staff members conversations on the 6th floor hallway. I peeked out of my door to see a housekeeper holding a loud conversation with another heavy set housekeeper about what she wanted to do to another staff member (violence?) I discovered that her name was shante. She went back and forth between rooms talking... More 

Was this review helpful? Yes 2
Daniel S, General Manager at Detroit Marriott Southfield, responded to this review

I am so sorry about your experience with such a terrible staff conversation. If you would be willing to take a few minutes and contact me so that I can get a little more information I would greatly appreciate it. More 

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