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Detroit Marriott Southfield

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27033 Northwestern Hwy, Southfield, MI 48034
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1 room 1 guest
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Detroit Marriott Southfield
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243 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Hudson, Wisconsin
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The location of this property is perfect. The staff is very nice and rooms are large. Once the renovations are complete, this property will be perfect. If you stay here, make sure you visit with Barbara at the concierge lounge. She made my week! She is wonderful.

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Kalkaska, Michigan
Level Contributor
31 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I stayed for 5 nights in room 327 August 23 thru 28. Corner room with a comfortable king size bed. Unfortunately, I was very disappointed that the room didn't have a refrigerator. Also, the large flat screen tv is coupled to a very poor cable service which was always fuzzy on most of the channels. Some of the channels including... More 

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Level Contributor
559 reviews
100 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
3 of 5 stars Reviewed 1 week ago

This is an inexpensive hotel in a good location: My room was $109, and as an Elite Marriott member that included a free breakfast, which was very good. The hotel is quite dated: The rooms are right out of the 70s. They are average sized but quite clean. The staff is very good, especially in the restaurant. The biggest problem... More 

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John Z, Manager at Detroit Marriott Southfield, responded to this review

Dear. MarkP, Thank you for taking the time to post your comments about the hotel and we appreciate your positive comments about the staff, especially the staff in the restaurant. We would like to offer a sincere apology for the construction of the road adjacent to the hotel and any inconvenience it has caused. We are very excited about the... More 

Madison, Wisconsin
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Sleep, my main reason for the room, was amazing. Decent and clean. Hotel was down to one elevator during our stay but no long waits. Road to the hotel was torn apart and the route detoured. Nothing bad to say about the hotel. There were several family reunions at the hotel and there was little noise past the lobby. Good... More 

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John Z, Manager at Detroit Marriott Southfield, responded to this review

Dear. April, Thank you for taking the time to post your comments and we are happy to hear about your positive experience during your stay with us. We would like to offer an apology for the road construction in front of the hotel and the elevator. We understand the frustration these kinds of updates can cause, but we are looking... More 

San Diego, California
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Nice indoor pool and fitness area. Lobby has been modernized. However...3 rooms later....solo business traveler finally got to bed at 1230 AM. Very outdated and is currently undergoing renovations. One elevator was completely shut down. I'd avoid until completed. Rooms are large but look very outdated and smell old. One room's odor aggravated my asthma badly! Ice machine could be... More 

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John Z, Manager at Detroit Marriott Southfield, responded to this review

Dear. Sasmu91, We appreciate you taking the time to post your comments about your recent stay with us and we would like to offer a sincere apology for the issues you experienced during your stay. We have completed renovating our lobby area and restaurant with the latest designs by Marriott, along with our banquet and meeting space. We are scheduled... More 

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Boca Raton, Florida
Level Contributor
409 reviews
97 hotel reviews
common_n_hotel_reviews_1bd8 121 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I would have stayed elsewhere. Could not get to the hotel or out of the hotel as NW Highway under contruction and limited to a one way road so you have to take a long detour and you end up on a bumpy NW Highway. Once in the hotel the lobby is under contruction and there is only one working... More 

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John Z, Manager at Detroit Marriott Southfield, responded to this review

Dear. Nailcutter, Thank you for taking the time to post your comments about the hotel and we would like to offer you a sincere apology for the inconvenience the road construction and our renovation has caused during your stay. We have completed the updates to our lobby and restaurant which has brought a more contemporary look to the hotel that... More 

Louisville, Kentucky
1 review
3 of 5 stars Reviewed July 27, 2015

The road, Northwestern Hwy, leading to the hotel is under construction. It was the bumpiest ride I've ever experienced. It was the yellow-brickless road. I noticed when we entered the lobby that many people were standing by the one working elevator. If you are staying on a weekday, you'll be fine. I would not stay again on a weekend.

Was this review helpful? Yes
John Z, Manager at Detroit Marriott Southfield, responded to this review

Dear, Msranelle. We would like to offer you a sincere apology for the road construction outside the hotel and the inconvenience it has caused, and we are anticipating its completion. We are updating our elevators in the hotel that will soon better serve all our guests and we appreciate your patience during this improvement phase of the hotel. We hope... More 

Atlanta
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed July 16, 2015

You have to go in with full knowledge the hotel and road in front are both under construction. When everything is completed I believe it will up to Marriott standards. Despite everything it was clean and comfortable. The staff tries hard to make up for shortcomings out of their control.

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Daniel S, General Manager at Detroit Marriott Southfield, responded to this review

Thank you so much for your comments and understanding about your recent stay. I will pass on your comments to the staff about their efforts. Hope to see you back soon. More 

Baltimore
Level Contributor
87 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
2 of 5 stars Reviewed July 8, 2015

The Detroit Marriott Southfield tries hard but hotel remains under renovation with the elevators in the process of being totally replaced, the lobby still a work in progress and the access road along Northwestern Highway in such bad shape it is something you would expect in a third world country. We also repeatedly had problems getting our room cleans in... More 

Was this review helpful? Yes 1
Daniel S, General Manager at Detroit Marriott Southfield, responded to this review

Thank you so much for your feedback on your stay with us. I am happy to announce that the city of Southfield began the complete removal/replacement of the road leading to the hotel on July 7. The hotel lobby renovation will be complete this month and I look forward to having you back again so that we can provide the... More 

Brampton, Canada
2 reviews
2 of 5 stars Reviewed June 23, 2015

When I first arrived there was no air conditioning on my floor. They came to fix it but the unit in my room continued to make scary noises. My room was not cleaned during my stay. It's sad because you want your stay to be your home away from home. This just wasn't. The staff is very friendly. The hotel... More 

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Daniel S, General Manager at Detroit Marriott Southfield, responded to this review

Stacy, I am very sorry about your recent stay with us. While I am pleased that our staff was friendly we obviously did not deliver on a clean and comfortable stay. I hope we can have you visit again, the renovation will be finished on 7/3/15. Our heating and cooling units in the rooms are all part of the renovation. More 

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