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SpringHill Suites Detroit Southfield

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28555 Northwestern Highway, Southfield, MI 48034
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1 room 1 adult
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SpringHill Suites Detroit Southfield
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126 Reviews from our TripAdvisor Community

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Toronto
Level Contributor
25 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
2 of 5 stars Reviewed 1 week ago

My wife and kids stayed here last week for two nights and were ultimately extremely disappointed with our stay. Firstly, the staff there is fantastic, specifically Constance at breakfast and Jessica at the front desk. We keep kosher and it is a burden on us and the attendant to check out all the packages to see what does or does... More 

Helpful?
Thank charliedds
NasonK, Manager at SpringHill Suites Detroit Southfield, responded to this review

Dear Valued Guest, Thank you for taking the time to share your feedback regarding your recent stay at the SpringHill Suites Detroit Southfield. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for issue you expressed. We have shared... More 

Level Contributor
78 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 stars Reviewed December 21, 2015 via mobile

The bed was comfortable. The fitness room had some nice cardio equipment. The breakfast and coffee were good. If staying in the area this hotel works. I had one problem it seemed as if the walls were then and we did hear the neighbors.

Helpful?
Thank mwscottoo
NasonK, General Manager at SpringHill Suites Detroit Southfield, responded to this review

Dear Valued Guest, Thank you for sharing your experience at the SpringHill Suites Detroit Southfield. As a valued customer we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback regarding the walls is integral to our... More 

Indianapolis, Indiana
Level Contributor
99 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed December 17, 2015

Very good staff at the front desk and the breakfast crew. Typical SHS as all was very good. Room was great and bed was very compy. This hotel is in a very heavy business office area. Will stay again in Jan. 2016

Helpful?
Thank Jeff R
1 review
5 of 5 stars Reviewed November 14, 2015

I flew in from San Diego to attend my fathers funeral. I have a temporary disability. I arrived from Detroit Metro airport much later than my expected check in time due to weather conditions. My taxi driver helped me get to the front desk and the gal was so nice and did everything to get me to my room comfortably,... More 

Helpful?
Thank Jeff D
NasonK, Manager at SpringHill Suites Detroit Southfield, responded to this review

Dear Valued Guest, Thank you for choosing the SpringHill Suites-Southfield for your stay while in the Southfield area. We greatly appreciate the wonderful feedback reagrding your stay and the staff. Please know that your comments will be shared with all staff. We hope to serve you again, if your travels bring you back to the area. Nason Kassab 248-352-6100 More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed November 10, 2015

Even though housekeeping through away a box I had out the cabinet, Jessica and Diamond made up for it with their wonderful hospitality. They provided us with wonderful recommendations on the local area even though we were there on business. I think these women deserve a more accreditation and recognition because they're some of the best agents I've ran into... More 

Helpful?
1 Thank Jah'Shaile K
Dublin,
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed October 19, 2015

We were stayed at this hotel for three nights for a hockey tournament weekend. The entire staff was very friendly and extremely accommodating. The rooms were very clean. We also liked that bananas, apples and coffee were available all the time in the lobby. My only complaint is that the workout room needs a fan to circulate the air. It... More 

Helpful?
Thank Betsy G
NasonK, General Manager at SpringHill Suites Detroit Southfield, responded to this review

Dear Valued Guest, Thank you for sharing your experience at the SpringHill Suites Detroit Southfield through the Guest Satisfaction Survey. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral... More 

michigan
Level Contributor
188 reviews
130 hotel reviews
common_n_hotel_reviews_1bd8 126 helpful votes
2 of 5 stars Reviewed October 18, 2015

I had a reservation for 2 nights here last week while in town on business but after checking in, I did not care for this property and cancelled my second night and made a reservation at a different Marriott property. I have Platinum status but at check in, they did not assign me to a room meeting my preference of... More 

Helpful?
Thank hobiecatsailor
NasonK, General Manager at SpringHill Suites Detroit Southfield, responded to this review

Dear valued guest, Thank you for taking the time to share your recent experience at the SpringHill Suites Detroit Southfield with us. Every process put in place is aimed at providing you with an unforgettable hotel experience. From your recent feedback, I am disappointed to learn that we fell short of your expectations. I would like to take this time... More 

Clare, Michigan
Level Contributor
101 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed October 9, 2015

We loved our visit even though it was only one night. The room was super clean and decorated nicely. The staff was very friendly and helpful. The breakfast in the morning was delightful and the staff running it was so generous and kind. We enjoyed our stay and the staff was a very big part of that.

Helpful?
1 Thank Carrie H
Provo
Level Contributor
402 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 155 helpful votes
5 of 5 stars Reviewed September 29, 2015

We were in town for a sports weekend and were looking for a place outside of the city but with quick access. The Springhill suites in southfield worked perfectly for us. The hotel is nice and it's only a 15-20 minute drive to downtown detroit. The staff was very friendly, greeting us every time we came and went. The breakfasts... More 

Helpful?
Thank Mea37
Charlottesville, Virginia
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed September 17, 2015

Room was clean and had all the basic needs except a hair dryer. Staff were friendly. Free Continental breakfast was a pleasant bonus, for that I am very thankful. I will consider coming back to Springhill Suites again in Southfield should I come this way again.

Helpful?
Thank relax1lah
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