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SpringHill Suites Detroit Southfield

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28555 Northwestern Highway, Southfield, MI 48034
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SpringHill Suites Detroit Southfield
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SpringHill Suites Detroit Southfield
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112 Reviews from our TripAdvisor Community

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Traveler rating
    47
    35
    15
    9
    6
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42
13
6
37
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (112)
  • Mar-May only
    (23)
  • Jun-Aug only
    (36)
  • Sep-Nov only
    (28)
  • Dec-Feb only
    (25)
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Meadville, PA
Level Contributor
92 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 1 week ago

This Springfield had an ideal location for my business trip and was a pretty good bargain. Room was clean and nice though the bed had squeaky springs-my only knock. The fitness room had a good variety of cardio equipment, a bench and dumbells-dumbells are always a bonus on the road. I would stay here again

Was this review helpful? Yes
denis c, Manager at SpringHill Suites Detroit Southfield, responded to this review

Dear Guest, Thank you again for taking the time to share with us about your pleasant stay with our hotel. On behalf of our entire team, I would like to thank you for giving us a great review and helping us on improving our hospitality goals and superior hotel experience. Your feedback will be addressed and shared with all hotel... More 

Grand Rapids, Michigan
Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed here last year and it wasn't the best experience. This time was much different. We were greeted immediately by Amanda and had the room key in a matter of minutes. Once in the spacious and well decorated room, we had a call from Amanda to make sure our room was up to your expectation, which it was. The room... More 

Was this review helpful? Yes 2
denis c, Manager at SpringHill Suites Detroit Southfield, responded to this review

Dear Guest, Thank you again for taking the time to share with us about your pleasant stay with our hotel. On behalf of our entire team, I would like to thank you for giving us a great review and helping us on improving our hospitality goals and superior hotel experience. Your feedback will be addressed and shared with all hotel... More 

Mount Juliet, Tennessee
Level Contributor
42 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 27, 2015

after a 12 1/2 hour drive, we were in need of a nice hot bath and bed.......young lady at the desk was very welcoming.. check in was a breeze...... hall ways was very quiet and clean room was EXCELLENT.. nice clean scent which is a big plus in my book!! only issue I had was the breakfast crowd, although the... More 

Was this review helpful? Yes
denis c, Manager at SpringHill Suites Detroit Southfield, responded to this review

Dear Guest, Thank you again for taking the time to share with us about your pleasant stay with our hotel. On behalf of our entire team, I would like to thank you for giving us a great review and helping us on improving our hospitality goals and superior hotel experience. Your feedback will be addressed and shared with all hotel... More 

Chicago
Level Contributor
20 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed June 22, 2015

The staff was efficient and courteous. There was an issue with my first room and the front desk staff changed my room quickly. I wound up a few rooms down from that other room and heard them go check it out and then clean it right away. I don't mind problems, they happen, I always appreciate when they know how... More 

Was this review helpful? Yes
denis c, Manager at SpringHill Suites Detroit Southfield, responded to this review

Dear Guest, Thank you again for taking the time to share with us about your pleasant stay with our hotel. On behalf of our entire team, I would like to thank you for giving us a great review and helping us on improving our hospitality goals and superior hotel experience. Your feedback will be addressed and shared with all hotel... More 

USA
Level Contributor
36 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed June 14, 2015

This hotel has come along way in three years. I travel to the area quite a bit for work and when I first stayed here the hotel was not that nice. they have done a lot of remodeling and this is a much nicer hotel now.

Was this review helpful? Yes
denis c, General Manager at SpringHill Suites Detroit Southfield, responded to this review

Dear Guest, Thank you again for taking the time to share with us about your pleasant stay with our hotel. On behalf of our entire team, I would like to thank you for giving us a great review and helping us on improving our hospitality goals and superior hotel experience. Your feedback will be addressed and shared with all hotel... More 

1 review
5 of 5 stars Reviewed June 5, 2015

I usually never write these type of reviews but wanted to let everyone know how great of a hotel this was for my family and my uncle's family who came from Manchester England in May 2015. Besides the great price, the amenities and service is very good and the staff is very friendly and caring. The manager Dennis really does... More 

Was this review helpful? Yes
denis c, Manager at SpringHill Suites Detroit Southfield, responded to this review

Dear Guest, Thank you again for taking the time to share with us about your pleasant stay with our hotel. On behalf of our entire team, I would like to thank you for giving us a great review and helping us on improving our hospitality goals and superior hotel experience. Your feedback will be addressed and shared with all hotel... More 

Athens, Ohio
Level Contributor
23 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed May 16, 2015

I stayed here for 5 days, May 10-15. The hotel was more upscale inside than I was anticipating. There are free cookies and candy at the desk and a small store downstairs so you wouldn't need to leave the hotel to get food. I was also always able to park fairly close to the front door. The room itself was... More 

Was this review helpful? Yes 1
denis c, General Manager at SpringHill Suites Detroit Southfield, responded to this review

Dear Guest, Thank you again for taking the time to share with us about your unpleasant stay at our Springhill Suites. On behalf of our entire team, I would like to apologize once again for failing to exceed your expectations. Your feedback will be addressed and shared with all hotel departments and employees to make improvements and ensure we offer... More 

Toronto
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed March 31, 2015

We stayed one night at the SpringHill Suites Southfield this past weekend. The hotel appears to have been recently renovated but the building itself appears to be quite old. We arrived a bit early (around 2 p.m.) but were told our room was ready. We left our bags in the room and left the hotel for the rest of the... More 

Was this review helpful? Yes 2
denis c, General Manager at SpringHill Suites Detroit Southfield, responded to this review

Dear Guest, Thank you again for taking the time to share with us about your unpleasant stay this past weekend. On behalf of our entire team, I would like to apologize once again for failing to exceed your expectations. Your feedback will be addressed and shared with all hotel departments and employees to make improvements and ensure we offer an... More 

Detroit, Michigan
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed March 20, 2015

Overall this hotel was very nice, the rooms were clean, staff were polite. Seeking a weekend of quiet time away from home, this location took some work to find peace. The staff were very helpful in moving us to a room away from the elevator, the were kind and understanding. Despite being placed in two rooms, neither room had a... More 

Was this review helpful? Yes 1
denis c, Manager at SpringHill Suites Detroit Southfield, responded to this review

Dear Guest, Thank you again for taking the time to share with us about your pleasant stay with our hotel. On behalf of our entire team, I would like to thank you for giving us a great review and helping us on improving our hospitality goals and superior hotel experience. Your feedback will be addressed and shared with all hotel... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed January 20, 2015

Would never stay there again was suppose to have held 20.00 on my card but the held 100.00. Heat doesn't work pool was small, the door to the shower room was loud. The only nice person was the girl that works overnight. Jill the manager is rude wouldn't help trying to get the funds released on my card told me... More 

Was this review helpful? Yes 2
denis c, General Manager at SpringHill Suites Detroit Southfield, responded to this review

Dear Guest, Thank you again for taking the time to share with us about your unpleasant stay this past weekend. On behalf of our entire team, I would like to apologize once again for failing to exceed your expectations. Your feedback will be addressed and shared with all hotel departments and employees to make improvements and ensure we offer an... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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