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SpringHill Suites Detroit Southfield

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28555 Northwestern Highway, Southfield, MI 48034
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SpringHill Suites Detroit Southfield
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SpringHill Suites Detroit Southfield
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106 reviews from our community

Traveler rating
    44
    32
    15
    9
    6
See reviews for
39
13
6
34
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
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Athens, Ohio
Senior Contributor
23 reviews 23 reviews
23 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here for 5 days, May 10-15. The hotel was more upscale inside than I was anticipating. There are free cookies and candy at the desk and a small store downstairs so you wouldn't need to leave the hotel to get food. I was also always able to park fairly close to the front door. The room itself was... More 

Was this review helpful? Yes 1
denis c, General Manager at SpringHill Suites Detroit Southfield, responded to this review

Dear Guest, Thank you again for taking the time to share with us about your unpleasant stay at our Springhill Suites. On behalf of our entire team, I would like to apologize once again for failing to exceed your expectations. Your feedback will be addressed and shared with all hotel departments and employees to make improvements and ensure we offer... More 

Toronto
Contributor
11 reviews 11 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed March 31, 2015

We stayed one night at the SpringHill Suites Southfield this past weekend. The hotel appears to have been recently renovated but the building itself appears to be quite old. We arrived a bit early (around 2 p.m.) but were told our room was ready. We left our bags in the room and left the hotel for the rest of the... More 

Was this review helpful? Yes 1
denis c, General Manager at SpringHill Suites Detroit Southfield, responded to this review

Dear Guest, Thank you again for taking the time to share with us about your unpleasant stay this past weekend. On behalf of our entire team, I would like to apologize once again for failing to exceed your expectations. Your feedback will be addressed and shared with all hotel departments and employees to make improvements and ensure we offer an... More 

Detroit, Michigan
Contributor
15 reviews 15 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 20, 2015

Overall this hotel was very nice, the rooms were clean, staff were polite. Seeking a weekend of quiet time away from home, this location took some work to find peace. The staff were very helpful in moving us to a room away from the elevator, the were kind and understanding. Despite being placed in two rooms, neither room had a... More 

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 20, 2015

Would never stay there again was suppose to have held 20.00 on my card but the held 100.00. Heat doesn't work pool was small, the door to the shower room was loud. The only nice person was the girl that works overnight. Jill the manager is rude wouldn't help trying to get the funds released on my card told me... More 

Was this review helpful? Yes 2
denis c, General Manager at SpringHill Suites Detroit Southfield, responded to this review

Dear Guest, Thank you again for taking the time to share with us about your unpleasant stay this past weekend. On behalf of our entire team, I would like to apologize once again for failing to exceed your expectations. Your feedback will be addressed and shared with all hotel departments and employees to make improvements and ensure we offer an... More 

Green Bay
Contributor
19 reviews 19 reviews
17 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed January 19, 2015

I read reviews of this hotel prior to staying and I also stayed there 4 years ago. Since the last time we were there, it has been updated and the rooms are beautiful. My husband and I arrived shortly before noon knowing that we were early for check in, but we were given our room ahead of time which fit... More 

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Oregon
Top Contributor
106 reviews 106 reviews
35 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed January 16, 2015

Desk staff was friendly and efficient on check in and the room was comfortable clean. My only issue in the room was the thermostat. Upon entering the room was about 54. I turned it up and got the room warm. When I went to bed I thought I had adjusted it correctly but I woke up to 54 degrees again.... More 

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1 review
5 of 5 stars Reviewed December 12, 2014

My friends and I took a trip to Detroit for a birthday weekend for my bestfriend. Purpose of our trip was to visit family of my bestie and for her to meet her grandson who she had never met in his entire life for the first time. Needless to say this is a very important trip! After traveling from Pennsylvania... More 

Was this review helpful? Yes
denis c, General Manager at SpringHill Suites Detroit Southfield, responded to this review

Dear Guest, Thank you again for taking the time to share with us about your pleasant stay with our hotel. On behalf of our entire team, I would like to thank you for giving us a great review and helping us on improving our hospitality goals and superior hotel experience. Your feedback will be addressed and shared with all hotel... More 

Lake Mary, Florida
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed December 10, 2014

Stayed here on business for six weeks. The location makes it convenient to all of the Detroit area via freeways. The hotel is very clean, very well run, and well appointed. The staff was about as friendly and helpful as any I've encountered anywhere. They greet you by name as you come and go, and always seem to have a... More 

Was this review helpful? Yes 3
denis c, General Manager at SpringHill Suites Detroit Southfield, responded to this review

Dear Guest, Thank you again for taking the time to share with us about your pleasant stay with our hotel. On behalf of our entire team, I would like to thank you for giving us a great review and helping us on improving our hospitality goals and superior hotel experience. Your feedback will be addressed and shared with all hotel... More 

Schaumburg IL
Contributor
13 reviews 13 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed November 28, 2014

After reviewing several hotels for our Thanksgiving trip to Detroit, we ended up booking at the SpringHill Suites in Southfield. Like my other reviews, I'll keep it simple with the pros and cons. Our stay consisted of: Family of 5 stayed in a double room: 2 great beds and a pull-out sofa bed for my daughter. Family of 4 stayed... More 

Was this review helpful? Yes
denis c, General Manager at SpringHill Suites Detroit Southfield, responded to this review

Dear Guest, Thank you again for taking the time to share with us about your pleasant stay with our hotel. On behalf of our entire team, I would like to thank you for giving us a great review and helping us on improving our hospitality goals and superior hotel experience. Your feedback will be addressed and shared with all hotel... More 

Pensacola, Florida
Top Contributor
84 reviews 84 reviews
34 hotel reviews
138 helpful votes 138 helpful votes
4 of 5 stars Reviewed November 28, 2014

Clean rooms and lobby. Breakfast was free. Indoor pool and adequate amount of cardio equipment in the gym. Tony Horton's is next door. Stay didn't start out so well. We checked in the Wednesday before Thanksgiving. When we got into the room the desk staff gave us, there were already luggage, coats, and clothes in there. Obviously, the lady made... More 

Was this review helpful? Yes
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