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All 19 Southfield hotels

Comfort Suites Southfield

2.5 of 5 Hotel   |   24977 Northwestern Highway, Southfield, MI 48076
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77%
Ranked #2 of 19 hotels in Southfield
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Lori V
  • Overview
  • Reviews (79)
  • Photos (9)
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  • Room tips (21)
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79 people have reviewed this hotel

Traveler rating
    41
    20
    10
    4
    4
See reviews for
27
5
3
25
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • Any
English first
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 1 week ago

We arrived three hours before check in. Staff was very friendly and we were able to check in at that time. Staff was also very helpful when redirecting us to attractions in the area due to the construction. Restaurants are very close, some in walking distance. Our room was very clean. I like the microwave in the room. Very few... More

Was this review helpful? Yes
David D, General Manager at Comfort Suites Southfield, responded to this review

Thank you for taking the time to review your recent stay. It is always a pleasure to receive such kind words from our guests. Your comments will be shared to my wonderful staff. If at any time you need anything, please do not hesitate to contact me. Warm Regards, David Dallo General Manager More

1 review
5 of 5 stars Reviewed 1 week ago

From check in to check out, our experience was outstanding. Room: Excellent Breakfast: Exquisite Service: Exceptional When we moved on to Ohio, we looked for a choice hotel..ideally Comfort Suites. What a good deal.

Was this review helpful? Yes
David D, General Manager at Comfort Suites Southfield, responded to this review

Thank you for your positive feedback. We are pleased you have enjoyed your recent stay with us. We look forward to a great start of a beautiful relationship. Warm Regards, David Dallo General Manager More

Niagara Falls, Canada
2 reviews
2 of 5 stars Reviewed 1 week ago

This was our second year staying at this hotel. Our stay started on a Saturday and we checked out on the Tuesday. The weekend is overly busy, the hotel holds events and in my opinion is way too small to do so. I had to walk through a large crowd of people just standing around in the hall way, I... More

Was this review helpful? Yes
David D, General Manager at Comfort Suites Southfield, responded to this review

Thank you for staying with us on your recent visit and for taking the time to write about your recent experience at our hotel. We strive to accommodate all of our guests and their needs and I’m disappointed that we did not meet your expectations. We are sorry you were not satisfied with the service you received from our staff.... More

1 review
1 of 5 stars Reviewed 2 weeks ago

Awful!!!!!! We were told through Travelocity that this hotel had 2 rooms to our suite...it did not!!! We had a pull out sofa that was disgusting. The springs were popped out and the mattress was coming apart. My daughter had to sleep on the floor because they said there were no beds available. The next morning, they miraculously had a... More

Was this review helpful? Yes
David D, General Manager at Comfort Suites Southfield, responded to this review

Thank you for reviewing your recent stay with us. We apologize that we did not meet your expectations during your stay. We have corrected the issues you had outlined in your feedback. We hope to be of service to you in the future. Please know that your feedback is extremely valuable to us and we will utilize your response by... More

Lansing, Michigan
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a great hotel. We have stayed there every year during the Woodward Dream Cruise for at least the last 6 years. It is always nice and clean the staff are very friendly and accommodating. The lots of choices for breakfast. We will be back next year.

Was this review helpful? Yes
David D, General Manager at Comfort Suites Southfield, responded to this review

Thank you for reviewing our hotel. It is always a pleasure to recieve wonderful feedback from our guests. We look forward to seeing you next year during the Woodward Dream Cruise! Warm Regards, David Dallo General Manager More

Farmington Hills, Michigan, United States
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is the second time I have stayed here and I have to say that they are consistent all around...from the front desk staff to the cleanliness of the room. They are centrally located between downtown and the suburbs. Cant say enough good about this hotel.

Was this review helpful? Yes 4
David D, General Manager at Comfort Suites Southfield, responded to this review

We are glad that our accommodations and amenities once again met your expectation. We value all of our guests' feedback and are always grateful for positive reviews. Thank you for staying with us and we look forward to your next visit! Warm Regards, David Dallo General Manager More

Baldwin, Michigan
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stay at this location often - we conduct meetings at this facility. The recent remodel of the rooms and breakfast area looks very contemporary - a nice face lift! The rooms are comfortable, beds sleep well. The staff there have always been pleasant, and the Management there are excellent. The past stay we had is just one example -... More

Was this review helpful? Yes 3
David D, General Manager at Comfort Suites Southfield, responded to this review

We greatly appreciate you taking the time out of your day to review our property. It is always an honor to hear wonderful words regarding our guests recent stay. We thank you for choosing our location for your on-site meetings. It has been a pleasure servicing you and your company. Warm Regards, David Dallo General Manager More

1 review
3 of 5 stars Reviewed 4 weeks ago

For $179/night (full hotel-there was a conference) I expect that when I come down at 7am for breakfast, management has the foresight to stock the shelves. I was told they were "all out" & "sorry sir". The value was unacceptable.

Was this review helpful? Yes
David D, General Manager at Comfort Suites Southfield, responded to this review

Thank you for your feedback regarding your recent stay with us. I would like to take the time to apologize for the inconvenience that occurred during your recent stay. It is always unfortunate to hear that you were not satisfied with your stay. Please feel free to reach out to me directly to discuss your recent stay. Warm Regards, David... More

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

We spent 4 nights starting on July 24, 2014 while attending the Jehovah's Witness Convention for 3 days at Ford Field. This hotel is smaller, maybe 90 rooms on 3 floors, which added to the personal attention by the front desk. Any minor problems were handled promptly and professionally. The rooms were very clean, the bed were very comfortable, and... More

Was this review helpful? Yes 1
David D, General Manager at Comfort Suites Southfield, responded to this review

I am very pleased to hear your recent stay with us was pleasant. I truly appreciate you taking the time to review your stay. Your comments and suggestions are very important to us. Our bathrooms will be getting remodeled next month. We hope the next time you are in the area, you choose to stay with us. Warm Regards, David... More

Ohio
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

All the male personnel were extremely nice and helpful. One girl at the front desk was very unhelpful and had an attitude, and also one of the breakfast ladies was very nice and one was not. The breakfast was good, the rooms were larger than most, with extra seating. They are in the process of remodeling, so the bathrooms are... More

Review collected in partnership with this hotel

Was this review helpful? Yes 1
David D, General Manager at Comfort Suites Southfield, responded to this review

Thank you for taking the time to review your recent stay. I do apologize for any inconvenience you may have occurred during your stay. I want to take the time to say thank you for addressing your issues and concerns. We will be addressing the appropriate departments. We are glad you choose our hotel. Thank You, David Dallo General Manager More

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Additional Information about Comfort Suites Southfield

Address: 24977 Northwestern Highway, Southfield, MI 48076
Phone Number:
Location: United States > Michigan > Southfield
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites Southfield 2.5*
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Also Known As:
Comfort Suites Southfield Hotel Southfield
Southfield Comfort Suites

9 photos of this hotel

Management photos: Courtesy of the property manager

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Room/suite (3)
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Pool/beach area (2)
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Business center/function rooms (1)
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Dining (2)
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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style
#2 Business Hotel in Southfield
Hotel Class
Official Description (provided by the hotel)
~~80 Spacious Newly Renovated Suites, including 8 Jacuzzi Suites and 2 Executive Suites~~"Truly Yours" Bedding~~Microwave, sofa sleeper, refrigerator, iron & ironing board, coffee maker, hairdryer, wet bar, safe and full size desk~~37" flat screen televisions~~Complimentary wireless internet is available throughout the entire property~~Complimentary deluxe hot breakfast~~Indoor heated swimming pool, whirlpool and fitness center~~Coin operated guest laundry and a dry cleaning service~~Complimentary USA today~~Choice Hotels "Choice Privileges" program~~Complimentary parking~~100% Smoke Free Environment ~~Restaurants within 2 blocks of the hotel~~Hertz Car Rental virtual kiosk on site ... more   less 
Number of rooms
80

Questions & Answers

Questions? Get answers from Comfort Suites Southfield staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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