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Comfort Suites Southfield

Certificate of Excellence
2.5 of 5
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24977 Northwestern Highway, Southfield, MI 48076
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Comfort Suites Southfield
Best prices for: 1 room 1 guest
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Ranked #1 of 19 Hotels in Southfield
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
MichiganSailors Michigan
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135 reviews from our community

Traveler rating
    78
    36
    13
    4
    4
See reviews for
41
11
5
47
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
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Michigan
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Amazing Staff!! Miguel, who checked us in was proactive, professional, efficient and very friendly! Entrance to room was modern with a classy kitchenette & all new appliances. Bathroom had elegant display of towels that gave it a spa feel. Beds had super comfy pillows- your choice of soft or firm- and blankets you could sink into for hours. Bummer side-... More 

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Ann Arbor, Michigan
1 review
5 of 5 stars Reviewed 5 days ago NEW

The day I arrived, the reservation system was not functioning; yet the manager and desk clerk were working tirelessly to manage everything and still had pleasantries and smiles to offer whenever working with and talking to guests. The room was nice and clean. It's not a scenic location, but convenient to the freeway. Carlo was especially personable and made me... More 

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David D, General Manager at Comfort Suites Southfield, responded to this review

Thank you for your 5 star rating! Thank you for being so patient with us during your recent visit, when our entire reservations system was down. It was definitely a learning experience. I certainly appreciate you acknowledging Carlo, he is a great asset to our property. I am glad that our accommodations and amenities met your needs. We hope to... More 

Windsor, Canada
1 review
5 of 5 stars Reviewed 5 days ago NEW

I've stayed here numerous times, the staff is amazing! Check in is always quick, rooms are very clean and comfortable! Location is good right off the freeway. Shopping and restaurants near by as well!

Review collected in partnership with this hotel

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David D, General Manager at Comfort Suites Southfield, responded to this review

Thank you for being a loyal guest to our property. We are glad that we have earned your trust to become your primary hotel for your travel accommodations to the Southfield/Detroit Area. We look forward to seeing you in the future. Regards, David Dallo General Manager More 

Charlotte, North Carolina
1 review
5 of 5 stars Reviewed 1 week ago

My check in was smooth and easy. Front Desk Agent Carlo helped me whenever I needed without question. I've traveled my share of hotels; in which I've meet alot of FD Agents, Carlo is one of the few who has customer service down pack. Rooms are updated and clean, housekeeps are very warming and social-able. I grew up in Detroit,... More 

Was this review helpful? Yes
David D, General Manager at Comfort Suites Southfield, responded to this review

I am glad to hear that you enjoyed your recent accommodation with us. Thank you for acknowledging Carlo, he is a wonderful front desk agent and always so accommodating to our guests. Thank you for recognizing our housekeeping staff as well. We truly appreciate your great feedback. We look forward to your future stay with us. Regards, David Dallo General... More 

Grand Rapids, MI
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

Sometimes, it's hard to spend 200 characters on a hotel that was largely trouble-free. I could grip about the fact that they ran out of scrambled eggs at the hot buffet. However, I found a nice supply of chilled and peeled hard-boiled eggs and that sufficed. That was the ONLY shortcoming I found and on any given day, I'd bet... More 

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David D, General Manager at Comfort Suites Southfield, responded to this review

Thank you for your great review! I am glad to hear that you enjoyed your recent accommodations with us. I am sad to hear that we ran out of scrambled eggs during your recent stay, please ensure the next time we run out of anything, you mention it to our breakfast attendant who will ensure she refills the product immediately.... More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

The staff was knowledgeable & friendl y. I was visiting my grands for spring break, they enjoyed the breakfast bar & The price was right for 4 kids, 0 $'s LOL. The beds were comfortable & the sofa bed came in handy. I slept comfortable, purchased two pillows to take home with me, hoping they will get me a good... More 

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David D, General Manager at Comfort Suites Southfield, responded to this review

I am thrilled to hear that you enjoyed your recent visit with us while visiting your grandkids. I am glad that you slept well and that you enjoyed the pillows. I certainly hope you enjoy the pillows at home, they are very comfortable! We hope to see you in the future when you come back to visit your grandkids. Regards,... More 

Strongsville, Ohio
Contributor
11 reviews 11 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I traveled to visit my son at LTU. The location of this hotel couldn't be better. We have stayed here before and been happy with it, but the improvements that have been made to the property made our stay more enjoyable. And, as always, the people who work here are outstanding. The improved breakfast area is tidy... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
David D, General Manager at Comfort Suites Southfield, responded to this review

I am honored to hear that you enjoyed our recently renovated property. We have been receiving many great compliments on our recent renovation. Thank you for being a frequent guest of ours while visiting your son at LTU. It is always a pleasure having parents stay with us while visiting their children. Thank you for make Comfort Suites of Southfield... More 

1 review
4 of 5 stars Reviewed 3 weeks ago

For the most part my stay at the comfort inn was great. From the time I arrived I was welcomed by Carlo (I hope I spelled his name right). He was very attentive to my needs, without making me feel like I was disturbing him. He had a great sense of humor and was very pleasant. The in between, when... More 

Was this review helpful? Yes
David D, General Manager at Comfort Suites Southfield, responded to this review

Thank you for taking the time to review your recent stay. I want to sincerely apologize about the experience you experienced when it was time to check out. Your comments and suggestions have been addressed to the appropriate department. Thank you for acknowledging Carlo, he is a wonderful asset to our property. Thank you for also giving us another opportunity... More 

Berea, Ohio
Senior Contributor
38 reviews 38 reviews
31 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have stayed at this hotel several times and will continue whenever I have business in the area. Front desk staff is friendly and professional. Hotel has a great appearance and rooms are beautifully appointed with new decor and modern furniture. lots of room to work at the large desk, micro, fridge, and extra sink. This time I had the... More 

Was this review helpful? Yes
David D, General Manager at Comfort Suites Southfield, responded to this review

We truly appreciate your great feedback regarding your recent stay with us. We value you as a loyal guest and Choice Privilege member. I am glad to hear that you truly enjoy our property, the newly renovated rooms, customer service and the great amenities that we offer to our guests. Thank you for making Comfort Suites the #1 hotel in... More 

Grand Rapids, Michigan
1 review
5 of 5 stars Reviewed 3 weeks ago

We stay here often, since our son goes to college in the area, and the facilities & especially the people are always cheerful & go out of their way to help. The price is very reasonable & having breakfast included makes things so much easier.

Review collected in partnership with this hotel

Was this review helpful? Yes
David D, General Manager at Comfort Suites Southfield, responded to this review

Thank you for your wonderful comments. We are glad that we are your hotel of choice while visiting your son. We strive to ensure all of our amenities and customer service exceed our guests satisifaction. We hope to see you in the near future. Regards, David Dallo General Manager More 

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