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Extended Stay America - Detroit - Southfield - I-696

2.5 of 5
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26250 American Drive, Southfield, MI 48034
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1 room 1 guest
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Extended Stay America - Detroit - Southfield - I-696
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40 Reviews from our TripAdvisor Community

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    14
    5
    7
    4
    10
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5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
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    (40)
  • Mar-May only
    (10)
  • Jun-Aug only
    (16)
  • Sep-Nov only
    (8)
  • Dec-Feb only
    (6)
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2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

Reservation was made by a recruiter for job interview next day. Stayed one night. Room was in a word horrible! Upon walking in to room, was greeted with a unique smell, I can only describe it as a mix of cat piss and tobacco smoke. It was obvious that the bathroom was used for smoking as to not activate smoke... More 

Was this review helpful? Yes 1
Toronto, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed July 26, 2015

Very friendly hotel front desk staff and great location with many places to drive to nearby... Although this location used to be clean and family friendly, it is now VERY DIRTY and rundown, with that stale smoke smell emanating from both the rooms and hallways. The partying atmosphere here with different groups of individuals screaming and smoking in the hallways... More 

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1 review
5 of 5 stars Reviewed July 23, 2015

Spent just one night here but, we really liked this hotel and the cleanness of the room. Will definitely come back again. Staff were so nice and helpful as well. The Grab and Go breakfast was very convenient.

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Denver, Colorado
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 22, 2015

DO NOT STAY AT THIS HOTEL!. It is not clean or worth the money. I took pictures of the condition of this hotel and will post them The customer service was a really bad experience. I repeat...do not stay at this hotel. I called the corporate offices and I was left on hold for 46 minuets. HUMMMM

Was this review helpful? Yes 1
Detroit, Michigan
Level Contributor
68 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed May 26, 2015

While this was not our guest choice of locations to stay but due to the other location in Southfield being booked despite us having a reservation. I have to say the rooms were dirty, carpet was flithy and the sinks where horrible. The only good thing about the room was the water was hot and the heat worked. I wouldn't... More 

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Auburn Hills, Michigan
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed February 17, 2015

I had no problems with the room, it just needs updating along with the rest of the hotel. First floor smelled of weed but the rest of the hotel was okay. I was greeted by a gentlemen at arrival who showed interest in me having a great experience, wish I could remember his name because he was very polite. Only... More 

Was this review helpful? Yes 1
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed October 14, 2014 via mobile

Had reservations for awhile, day I get there they sent me to a different extended stay. Help was poor an rude. Will not stay at an extended stay again. Any decent hotel would have called before hand an let you know. Feel sorry for whom ever stays there, bad place un organized.

Was this review helpful? Yes 3
Phoenix, Arizona
Level Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed September 16, 2014 via mobile

I have stayed at this location several times, but this visit a little disappointing. The carpet in my room was full of stains. The recliner had human or animal hair on it. The window was partially open and when I tried to close the window, I thought I was going to have to call the front desk for assistance. The... More 

Was this review helpful? Yes 3
Grand Rapids, Michigan, United States
Level Contributor
73 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
1 of 5 stars Reviewed August 3, 2014 via mobile

We got a great rate on the room. It was surface cleaned, but the carpet was stained, the counters were stained and had burn marks, the room smelled of smoke. The bed/sheets seemed clean but rather rough. We found no soap/shampoo in the bathroom except for a used bar of soap in the shower(we learned later that toiletries were available... More 

Was this review helpful? Yes 1
Cleveland, Ohio
1 review
5 of 5 stars Reviewed July 8, 2014

We made a computer reservation. Afterward, we called the hotel directly, to request the number of beds needed in the room. We were allowed an early check in. The hotel had a nice, freshly cleaned smell when we arrived. The Desk man, Darryl, was very courteous and helpful every day. We stayed 4 nights. The amenities (stove, refrigerator, microwave) enabled... More 

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